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Read more about Effective Professional Communication: A Rhetorical Approach

Effective Professional Communication: A Rhetorical Approach

(3 reviews)

Rebekah Bennetch, University of Saskatchewan

Corey Owen, University of Saskatchewan

Zachary Keesey, University of Saskatchewan

Copyright Year: 2021

Publisher: University of Saskatchewan

Language: English

Formats Available

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Learn more about reviews.

Reviewed by Bartels Christina, Assistant Professor, Clarke University on 12/19/23

This comprehensive guide is tailored for individuals aiming to elevate their communication skills and thrive in professional environments. It is designed to cater to students at all levels, with a particular focus on providing action-oriented... read more

Reviewed by Feldman Eileen, Adjunct professor, Bunker Hill Community College on 3/31/23

The book aims to have students realize the need for accurate communication and for avoidance of miscommunication in personal and work life. The chapters range from Aristotle and other models of rhetoric to grammar and punctuation basics to writing... read more

Reviewed by Dayle Turner, Professor, Leeward Community College on 2/11/22

The stated goal of the text is to analyze the communication process in professional settings so readers can maximize their chance to gain and retain employment upon university graduation. The text is adequately comprehensive in its examination of... read more

Table of Contents

  • Introduction to Communication
  • Rhetorical Theory
  • Technical Writing Essentials
  • Technical Correspondence
  • Applying for a job
  • Writing a Report
  • Public Speaking

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About the Book

Welcome to Effective Professional Communication, your text book for the RCM 200 course at the University of Saskatchewan in Saskatoon, Saskatchewan.

As you already know, this course focuses on communicating in professional environments. Even if you haven’t held a job before, you know–at least on a basic level–that how you communicate changes depending on the context of your situation; specifically, you talk differently when you speak to customers/clients versus your co-workers versus your supervisors.

Our goal in this text is to break down the communication process in professional environments so you can maximize your chance to get hired and retain your job once you graduate from university. We will do this by looking at communication through political, rhetorical, ethical, and interpersonal lenses and applying this knowledge to your future career.

About the Contributors


Rebekah Bennetch coordinates RCM 200: Effective Professional Communication and teaches several upper-year technical communication courses for the Ron and Jane Graham School of Professional Development in the College of Engineering. She holds an MA in Interdisciplinary Studies, an MEd in Educational Technology and Design, and is pursuing a PhD in Education. She’s also a mom to a teenager and a cat, and originally hails from Savannah, Georgia on the land of the Yamassee, Muscogee, and Creek Peoples.  

Corey Owen holds an MA in English, an MA in Classics, and a PhD in English. Since 2007, he has been a faculty member in the Ron and Jane Graham Centre for the Study of Communication (now known as the Ron and Jane Graham School of Professional Development), where he teaches introductory and advanced courses in rhetoric and communication.

Zachary Keesey is an educator and author. He holds a Masters of Education in Teaching and a Masters of Fine Arts in Writing. He has taught in K-12 and university settings in the United States, Canada, and Japan with an emphasis on designing supports for English Language Learners and international students. He is originally from Gladstone, Oregon, the traditional lands of the Molalla and Clackamas Peoples.

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