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    Technical Writing

    Reviewed by Amanda Izenstark, Professor, Reference & Instructional Design Librarian, University of Rhode Island on 2/1/18

    Comprehensiveness rating: 5

    This text covers numerous facets related to technical writing, including basic business correspondence and determining how best to reach the audience for the particular type of technical writing being done. The authors cover related and integral elements that help writers produce better documents, including using outlines and graphics as well as information literacy skills that writers should have. While there is no index or glossary, the table of contents clearly displays the content of the text. It’s worth noting that the table of contents on the Open Textbook Library website does not include the two final sections of the book, which cover “Design and Readability of Publications” and “Employment Materials.”

    Content Accuracy rating: 5

    The book is accurate, and even in sections where elements might change - such as screenshots in the Information Literacy chapter - they are general enough that even if the interface changes, the instructions will be relatively similar.

    Relevance/Longevity rating: 5

    The topics in the book are not likely to become dated immediately. Some of the basic material related to communication and being concise will be consistently useful. While some of the linked material may change over time, that isn’t the fault of the authors. When I reviewed this text, the links tested were still working and relevant.

    Clarity rating: 5

    The text is written at a level accessible for college-level students, and perhaps some high school students. The materials are logically arranged and easy to understand.

    Consistency rating: 4

    As some of the material includes elements remixed from other open texts, there are some differences in the language and layout of chapters. For example, some of the elements of chapter 12 related to cover letters and resumes use color, and have more modern examples than those in chapter 1, which focuses on online etiquette.

    Modularity rating: 5

    Many of the chapters will do well on their own. I plan to adopt this for my information literacy and writing course, and anticipate re-arranging sections to fit the course structure.

    Organization/Structure/Flow rating: 4

    This may be a result of my background as a teacher of information literacy first, but it might make more sense to start with the sections on information literacy and citations, then progress to audience analysis and outlines. It seems the chapter on “Professional Communication” might fit better toward the end. Otherwise the flow and structure are generally logical.

    Interface rating: 5

    The online version of the book is hosted on the Pressbooks platform, which is intuitive to use, but long sections require significant scrolling. The PDF version of the book works as expected, with functioning links in both the table of contents and the text.

    Grammatical Errors rating: 5

    There are no grammatical errors in the text, which is what one would expect from a writing textbook.

    Cultural Relevance rating: 5

    As appropriate, the book highlights cultural issues to consider when writing for an audience. Examples don’t highlight a variety of backgrounds, but neither are they so pervasive that it’s a problem.

    Comments

    Given the appropriately broad coverage of this text, I can envision it being useful to students after they leave my course and have jobs in their chosen fields.

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