Human Resource Management
Copyright Year: 2016
ISBN 13: 9781946135117
Publisher: University of Minnesota Libraries Publishing
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The text provides a solid overview of the tenants of HR Management. It is somewhat technical in its approach, but touches on all important areas of a introductory review. read more
The text provides a solid overview of the tenants of HR Management. It is somewhat technical in its approach, but touches on all important areas of a introductory review.
Content is accurate, error-free and unbiased.
The approach to the subject matter is broad and offers examples across the spectrum.
The reading level is fairly high. The text uses some business jargon and occasionally refers to concepts that may not be readily understandable to entry level students.
The text is internally consistent in terms of terminology and framework.
The material is broken down within each chapter. Each concept is addressed individually and also as a whole.
The text manages the information in a clear and effective manner.
The text is free of significant interface issues, including navigation problems, distortion of images/charts, and any other display features that may distract or confuse the reader.
The text contains no grammatical errors.
The text discusses a variety of corporate situations and managerial tools. It assumes a formal business structure which does not always address the many different cultural and personality issues which complicate HR Management.
A solid option and valuable OER resource.
This textbook addresses a wide range of important topics relevant to human resource management today. The text covers most of the key areas that should be considered in an undergraduate course on human resource management. Strengths of the text... read more
This textbook addresses a wide range of important topics relevant to human resource management today. The text covers most of the key areas that should be considered in an undergraduate course on human resource management. Strengths of the text include content related to the strategic role of HR (Chapter 2), which is placed toward the front of the text (as it should be), along with content related to HR’s role in retention of top talent (Chapter 7). A weaknesses of the text relates to the inclusion of a chapter on successful employee communication (Chapter 9). This is indeed an important topic but one that is often covered in other undergraduate courses. Another weakness of the text is that it is very thin on any content related to Human Resource Information Systems (HRIS), which in today’s global business environment is a critical component of an effective human resource management function. On a final note, a considerable difference between this text and most other HR texts is that it addresses applicable HR/employment laws within each respective section of the text, whereas many other human resource management texts dedicate an entire chapter to HR/employment laws. The approach of this text makes more sense as these concepts are often first exposure for many students in an undergraduate human resource management course.
The content of the text is accurate and relatively free from error. The text does a good job of providing sources for most information. However, I would recommend inclusion of more rigorous, academic sources to complement the existing professional sources referenced throughout the text. Several of the URLs and links provided throughout the text are broken and need updated. Human resource management changes so frequently and any textbook on the subject must also be updated frequently, as discussed below.
Human resource management is a highly dynamic subject matter. Just this week Congress and the President enacted significant new legislation related to human resource management and employment matters due to the COVID-19 pandemic. This is a good example of just how fast things can change in the field of human resource management. While I wouldn’t expect a textbook on human resource management to be updated in real-time, I would expect that it be reviewed at least every two years, if not every year. Some content of the text is outdated and in need of refreshing. Many of the data points and sources used throughout the text are outdated – some by nearly 10 years. The text does not provide adequate coverage of Human Resource Information Systems (HRIS), which is a critical component of any human resource department today. On a final note, in the discussion regarding skills necessary for human resource management, the discussion on HR certification only covers the Human Resource Certification Institute’s (HRCI) PHR, SPHR, and GPHR certifications. The text makes no mention of the Society for Human Resource Management’s (SHRM) HR certifications which came on the scene over 5 years ago. The SHRM-CP and SHRM-SCP today are highly recognized and sought-after standards in the human resource field.
The text is well written with regard to clarity. Human resource management is a complex subject matter, yet the text does a very good job of addressing difficult topics in a clear, easy to understand manner. It provides the perfect balance of informal and technical language.
The text is internally consistent in terms structure and style. The terminology, framework, and flow of the text is very good. Chapters are sequenced in a logical format, and chapters have a similar look and feel. No inconsistencies were noted.
The modularity of the text provides for ease of breaking down concepts and looking at individual components within chapters. The Table of Contents guides the reader to particular sections within each chapter which is helpful. The text is organized by relevant chapters and then each chapter is organized with multiple sections that are of reasonable length with appropriate section headings that are easy to follow. Overall the book is easy to navigate.
Overall the text is organized very well, the structural consistency is good, and the content flows in a very effective manner. Organization is critical to a complex subject matter, and this text provides that.
The text is laid out well and is visually appealing. It is more “exciting” from a visual perspective than many e-texts I have come across. Sections are properly titled and they are chunked into sections that contain manageable amounts of information. However, as mentioned previously, many of the URLs and links throughout the text are broken and don’t work. Many of the video links do not work as well.
The text is well-edited and relatively free from grammatical and typographical errors.
I appreciate the fact that the text had a separate chapter on Diversity and Multiculturalism (Chapter 3). That said, it could be more robust, and include other forms of bias not mentioned (such as unconscious bias). In general, the discussions on diversity and inclusion are well laid out. One issue that I would point out is that while there are few images and pictures sprinkled throughout the text, these images do not portray much diversity – they mostly reflect individuals of Caucasian decent with very little cultural diversity reflected. Consideration of updating the images and pictures to reflect the more current diverse workforce is recommended.
Overall, this open textbook on Human Resource Management is a good open textbook that is a viable alternative to expensive big-publisher textbooks on the subject matter for an undergraduate class. While the textbook is not perfect (and no textbook is), I support adoption of this open textbook for undergraduate human resource management courses facilitated by a human resource management professional who can supplement the text with updated materials and cases to give students a relevant and current overview of the human resource management field.
The author covers pretty much every topic that should be covered in HR management. Especially, I like that the author places Strategic HR management upfront. Additionally, I like that the author has a chapter 9: Successful Employee Communication... read more
The author covers pretty much every topic that should be covered in HR management. Especially, I like that the author places Strategic HR management upfront. Additionally, I like that the author has a chapter 9: Successful Employee Communication which is not normally covered by other textbooks. This topic is very important, particularly to HR managers.
I did not come across any inaccuracies. But, I found some tables do not have references.
This textbook needs to be updated. Tables are mostly from 2010 - 2011 which are perceived old. For example, Table 14.2 Top Global 100 Companies is based on 2010 data. We all know that the contents in the table are no longer true. Also, youtube videos should be replaced with more recent examples.
This textbook is written concisely, and I believe students would easily be able to read and understand.
The structure and style are great and consistent. I also like the cases that are included at the end of the each chapter. It will be easily used by instructors.
The content is adequately divided into small pieces. Yes, the modularity is great.
The organization of the chapters are good, easy to follow, and very logical.
No serious issue, but some minor issues as I mentioned earlier. Some tables do not include references.
I did not come across any grammatical errors.
I did not notice any cultural insensitivity. Diversity and cultural perspectives are a very important topic in HR management and the textbook successfully includes the topic.
Generally, this textbook is in excellent shape and I am considering to adopt. However, I strongly recommend to update or publish the next version.
The textbook covers the most important topics in Human Resource Management. Diversity is vital for the success of organizations. A full fledged chapter covers the aspects of diversity and multiculturalism. The following topics could have been... read more
The textbook covers the most important topics in Human Resource Management. Diversity is vital for the success of organizations. A full fledged chapter covers the aspects of diversity and multiculturalism. The following topics could have been covered in detail: Equal Employment Opportunity and the legal environment, Employee Benefits, HR Analytics (could have been a separate chapter), Human Resources Information Systems (HRIS) and Talent Management. Employee engagement is emerging as an important area in HRM. A separate chapter about employee engagement would have added great value. Subject index at the end would be of great help.
I did not come across any inaccuracies in the textbook. The information and examples provided is accurate and unbiased. Some of the practical aspects of HRM are justified using theories. It provides an opportunity for the participants to know about the theoretical underpinnings as well.
Constant changes in laws and regulations make it difficult to incorporate the amendments, as and when it takes place. Some of the examples are dated. The text is simple, hence incorporating updates will not be an issue.
The content is simple and well structured. The examples provided for the concepts would help students to learn the concepts clearly and grasp it quickly. The cases provided at the end of every chapter is also very helpful.
I found the textbook to be consistent. There is not much of overlap between chapters. The book chapters are arranged in a logical chronological order , which provides an opportunity for the students to built on the concepts learnt in earlier chapters.
The textbook is divided into different sections and organized very well. It is easy to read and understand each section. The table of contents provide link to different sections, which makes it easy to access the particular section in the textbook.
The content and topics are arranged in a logical order. Students would be curious to know about the benefits that they would be entitled for, as an employee. It would help to provide more details about employee benefits.
There is a scope for improvement, although I did not encounter major issues. 1) some of the links require login credentials. 2) Some of the video links did not work. for examples the link provided in page 125 (Silly Job interviews: Monty Python) did not work. 3) issue with page lay out for tables and figures. for example In page 35. the table heading appears in page 35 whereas the table appears in page 36.
I did not come across any grammatical errors.
The textbook appears inclusive. It is neither insensitive nor offensive. It has a separate chapter dedicated towards diversity and multiculturalism.
This is a good text book for a beginner to understand the basic functions of Human Resource Management and it also provides practitioner focus. The book is very practical and interesting. The cases and video links provided would help the students to understand the concept in a better way. The text book can covers some topics in greater detail like - In the job analysis topic, detailed coverage of techniques for collecting data for job analysis and also mention about different job analysis technique could have incorporated. Similarly, in Chapter 2, the author could have mentioned how HR practices change depending on the strategy of the organization like cost leadership, differentiation and focus. While discussing about different techniques of selection, discussing about group discussion, case method, case competition conducted by different organizations would have helped students to know more about different and contemporary techniques. While discussing about pay for performance , it would have helped to know about advantages and disadvantages of pay for performance and conditions in which it can/cannot be used. Overall, it is a comprehensive textbook.
The (2016) content is appropriate for a survey course in Human Resources Management. It is geared toward helping current and future supervisors and managers understand the functions, roles, and practices needed to manage employees. While the... read more
The (2016) content is appropriate for a survey course in Human Resources Management. It is geared toward helping current and future supervisors and managers understand the functions, roles, and practices needed to manage employees. While the practical examples and applications are dated (2011) key HRM terms are relevant and are clearly communicated. The specific sections of the text that are limited and could use more detail: 1. Laws, regulations, and policies. Laws have been amended, legislation has been passed and agency regulations have changed since 2011 (e.g., the Affordable Care Act, FSLA, Privacy Law, OSHA, IRS (tax) and Labor Law) 2. Include a new section on HRM digital technology, (e.g., Talent websites, social media, video job interviewing, mobile apps and optimization, cloud-based record management, analytics, and predictive modeling, real-time and always-on feedback systems)
The text is relatively free from errors. Authors have taken care to represent several sources and practices applicable to various public and private organizations as well as industries and company size. Relevance and reflection of recent research are a greater concern.
Specific content reflecting "current practices" and organizations dated. Updates would be time-consuming in order to replace existing content. Most examples are from resources dated 2011 or prior.
The writing style is conversational and has limited jargon. It is appropriate for most students at the community college level.
The framework is consistent from section to section. The section content does build upon previously discussed and defined terminology. The content is broken down in a format where cross-reference links are embedded into section areas. While the intention is to help the reader either skip to a section or review content from an earlier section, it be may not be all that helpful to the reader. A possible alternative to this formatting would be: 1. Including a glossary of terms and subject index. 2. Including a typeface whereby the key terms are not only bolded but the definition of the term is also designated by italics or linked to a lookup feature.
Most Human Resources Management activities do not happen in a vacuum, therefore, the difficulty of creating a text that is modular reflect this challenge. The text is broken down according to basic HR functions and concepts and has some potential of reorganization and standalone capability.
The content is broken down in a format where cross-reference links are embedded into section areas. While the intention is to help the reader either skip to a section or review content from an earlier section, it be may not be all that helpful to the reader. A possible alternative to this formatting would be: 1. Including a glossary of terms and subject index. 2. Including a typeface whereby the key terms are not only bolded but the definition of the term is also designated by italics or linked to a lookup feature.
There are some distortion and sizing issues with images and charts. Some video quality is marginal. Most resource direct links are currently available, though have not been updated with current material. (e.g., Dictionary of Occupational Titles -could be updated to using O*Net Online, YouTube videos could be searched for more current content and higher quality video, SHRM resources replaced by sources that do not require access rights or logins.)
Few grammatical, word usage or typographical errors were noted.
To be more reflective and sensitive to the current workforce and cultures, additional content would make the text more inclusive. (e.g., gender identity, sexual orientation, single parenting and caregiving, biculturalism, veteran status, and disabilities.)
The basic structure (headings and numbering) allows users to navigate throughout the document and appear to be conducive to assistive technology. YouTube videos allow for closed captioning and transcripts increasing accessibility.
The textbook covers most HR topics that are found in other HRM textbooks. Although many issues related to Equal Employment Opportunity (EEO) were discussed in different chapters, it would have been good if an entire chapter had been devoted to... read more
The textbook covers most HR topics that are found in other HRM textbooks. Although many issues related to Equal Employment Opportunity (EEO) were discussed in different chapters, it would have been good if an entire chapter had been devoted to EEO. Besides, compensation and benefits were discussed in one chapter (chapter 6), which should have been discussed under two separate chapters given the size, variety, and importance of employee benefits. Unlike other HRM textbook, however, the textbook includes full-fledged chapters on communication (chapter 9), and diversity and multiculturism (chapter 3), which are both important in effectively managing an organizational workforce.
The content of the textbook is accurate and unbiassed. It covers fair presentation of the theoretical and practical aspects of HRM and includes references of all sources used, which also improve their verification and credibility.
The content of the textbook is relevant to the respective HR topics/issues, although some of the data/information are not updated. The textbook was originally published in 2011/2012 and used sources from 2005-2010. Since its publication, there have been some legislative (laws and regulations) changes which have impacted some HR practices. Overall, the textbook is written in such a way that makes future updates relatively simple.
The textbook is written clearly and offers good examples and explanations of HR concepts and terminology.
The style and presentation of the content of the textbook is consistent across all 14 chapters, which makes it easy to follow.
The 14 chapters are divided into HR topics and sub-topics, which are also arranged in manageable sizes for the reader. Such presentation also makes navigation and assigning readings to students easy and straightforward.
The textbook presented the 14 chapters in a logical and straight forward manner. It assigned learning objectives for each chapter and section, which allow students what to expect from each chapter/section.
The textbook is free of any issues with the interface or distortion of images/charts, and any other display features that may distract or confuse the reader. The only problem I encountered was with some links that required login credentials (e.g. video link: Chapter 2.2- How Would You Handle This).
The textbook does not contain grammatical errors that would be distracting to students. I only found a few typo-errors, which could be easily corrected. For example, on page 23, “… and expectations are different(Capezza, 2010).” There is no space between the word ‘different’ and ‘(Capezza)’. Also, there is no space between ‘200,000’ and ‘total’ on page 393, “… incidence rate=number of injuries and illness × 200,000total hours worked by all employees…”.
The textbook does not have insensitive or offensive examples. Unlike other HRM textbooks, it dedicated a chapter to “diversity and multiculturism” (chapter 3), which is also presented fairly. It also makes a good point in that while diversity is about the ingredients, the mix of people and perspectives, inclusion is about the container, the place that allows employees to feel they belong, to feel both accepted and different. Cultural sensitivity is a critical issue in managing people in an organization.
It is one of the best textbooks I have used. It presents both the theoretical and practical aspects of HRM in appealing and convincing way. Overall, it is clear and easy to follow and is a great textbook for course in HRM for undergrad students. My two comments are: Adding two more chapters: Equal Employment Opportunity (EEO) and employee benefits and updating the text with most recent laws and regulations.
The book covers a wide variety of topics related to human resources management. There is 1 brief mention of analytics for candidate sourcing, but much more discussion of HR analytics is needed in order to bring this forward to present day. The... read more
The book covers a wide variety of topics related to human resources management. There is 1 brief mention of analytics for candidate sourcing, but much more discussion of HR analytics is needed in order to bring this forward to present day. The HR analytics subfield has grown dramatically in its significance to the field during the past decade. Also the related subfield of HR Information Systems is barely mentioned at all. A solid understanding of HR practice requires knowledge of how these subfields work and how they relate to the other subfields such as recruitment, training, compensation, benefits, etc.
The content is somewhat accurate but not always unbiased. For example, the discussion of how we define diversity vs multiculturalism is not necessarily how I would have constructed it. Another example is Table 2.2. It is a good summary of the 4 stages in business lifecycle but “Seattle University presentation” is not the original source of this! That’s like the kind of citation an undergraduate student might use in a paper. The citations URLs overall – when they are not broken links -- are from random local news and other types of websites that are rather dated (like jobs.aol.com) way too often. These are the kinds of sources that disappear quickly. Academic citations would be much more stable, but admittedly less digestible for the average student. However, more solid academic citations would be more useful as resources to give students for writing their own academically rigorous papers.
HR is a difficult topic to keep up-to-date. The activities are actually really good and pretty much timeless, especially the suggested group activities (although most of those would be hard to do in an online class, could be useful face-to-face). I have several concerns in the discussion of generational differences. The “Generation Y” case study reads really outdated. Millennials now make up a slight majority of the workforce. Would be more compelling as a discussion of how Generation Z – the group really entering the workforce and college in the next 5 years – as Digital Natives differs from Millennial, Gen X, Baby Boomer and the earlier generations work styles. Lots of articles are out there now that could be cited about “the 5 generations now in the workforce.” This quote is also outdated and conflicts with current reality: "It is expected that over the next ten years, over 40 percent of the workforce will retire, and there will not be enough younger workers to take the jobs once held by the retiring workforce (Fernandez, 2007)". In fact, Baby Boomers – and some of the older generation too -- have stuck around. Because of the 2009 recession, many could not afford to retire when they planned. As an instructor with this book I would have to supplement with more current articles. The section about PHR, SPHR and GPHR is now outdated since SHRM is now offering their own competing credentials. That’s a confusing landscape even for seasoned HR pros – needs some explanation for students to understand how and why to pursue those HRCI credentials instead of SHRM-CP, etc. Also I have several concerns in the areas of compensation and benefits. The ACA discussion is very, very outdated. Section 6.4 should be called Benefits instead of Other Types of Compensation, and the title of Chapter 6 should be Total Rewards in order to be current with the jargon typically used today in the professionals of compensation and benefits. Also policies and employee relations matters need updating. Sections about social media recruiting are very outdated (reflecting a 2011-12 timeframe). Issues with mobile device usage by nonexempt workers (i.e., Chicago Police Department) and overtime eligibility not addressed. Map of “right-to-work” states is also outdated given the political debates in several states on this issue. Internet usage policy is mentioned but nothing specifically about employee rights under the National Labor Relations Act (even in non-union employers) to conduct protected concerted activity online. This has in practice limited the legal scope of Internet acceptable use and social media policies.
The writing is accessible, conversational without being unprofessional, and generally clear even when addressing complex, confusing jargon-laden HR topics. This is where this book excels!
The framework and terminology used are generally consistent without the textbook, although not always consistent with the terminology actually used by current-day HR practitioners.
It would be pretty easy for me as an instructor to pick and choose chapters from this book to utilize and not stick with the textbook order. For example, I would pretty much scrap Chapter 6 (compensation and benefits) and replace with more current articles that reflect current practice in Total Rewards, particularly the impacts of the Affordable Care Act. But much of the other content I could use without too many changes and without much concern that the chapter refers to the previous chapter a great deal.
The content generally flows well, although some of the "key takeaways" call-out boxes could be shorter and more succinct.
Most of the video links did not work for me, and the ones that did were pretty low-quality videos. Maybe that's just a function of my connection speed, but could use enhancement. Many of the images were stock photos of questionable relevance to the content.
The grammar and the writing style were generally easy to follow and there were few typographical errors.
The discussion of multiculturalism vs diversity is a good one, but leaves out the most common diversity and inclusion training concept in U.S. corporations today: unconscious bias. Also the imagery is still mostly white faces in this chapter, which is also problematic. Aspiring HR practitioners are in my experience more diverse than the general student population. Overall, the book has too many white faces in its imagery (whether stock photos or cartoons) which is problematic given the increasingly diverse U.S. student body and workforce. A textbook about HR matters including diversity and Equal Employment Opportunity needs to be especially cognizant of this.
Many videos required a login; and many of the URLs deep-linking to specific articles from HRE, SHRM, etc don’t work anymore.
The textbook is very comprehensive, covering various subjects adequately. Unlike most other HRM textbooks, some unique chapters (e.g., Chapter 3 and Chapter 9) are included. However, some areas can be improved by adding more explanations or... read more
The textbook is very comprehensive, covering various subjects adequately. Unlike most other HRM textbooks, some unique chapters (e.g., Chapter 3 and Chapter 9) are included. However, some areas can be improved by adding more explanations or detailed information. My overall impression about the contents is that they are short and simple. This is fine for a survey textbook, but can be too brief for students wanting to study the topics in depth. Furthermore, it would help to have an index or glossary at the end.
Overall, the content is conveyed accurately with a neutral tone.
Some of the HR content (e.g. laws and regulations) requires continuous updates due to constant changes. Considering that the textbook was written several years ago, an update is recommended in terms of the content and the supplementary materials.
The author did an excellent job on clarity of the content. The content was very straight-forward and well-guided for readers.
The textbook has a high-level of consistency in terms of terminologies, interfaces, and organizations.
The textbook's modularity is excellent. The content is adequately divided into smaller chunks.
The topics are arranged in a logical order. Also, chapters throughout the textbook did a great job on connecting different topics by referring to other chapters appropriately. This may help students understand the interconnectivity of contents.
There were no significant interface issues. The textbook's interface was easy to follow and consistent throughout the chapters. However, I recommend addressing an issue regarding page layout for tables or figures. Specifically, several pages do not present tables or figures despite showing only their titles. For example, the title of a table is placed on page 254, while the actual table is shown on page 255. Similar issues are found on pages 269-270 and pages 295-296.
I did not notice any grammatical errors.
I did not notice any cultural insensitivity or offensiveness in the content. Rather, the textbook puts the importance of cultural perspectives as one of the key fundamentals for good HR practice; this was done by placing the subject of diversity and multi-culturalism at the front of the textbook while other HR textbooks do not.
The author did an excellent job on making the content very practical and interesting. Each chapter has a good balance of containing both general information and the necessary how-to's for particular, real-world situations. Human Resources Recall, cases, and exercises at the end of each chapter are very critical and thought-evoking - one of the best that I have ever seen. Lastly, this book leaves a very positive impression in regards to the quality of open textbooks. This reviewer hopes the use of open textbooks becomes more mainstream throughout universities and other teaching institutions.
The textbook covers most of the main topics typically associated with HRM and includes a "linked" table of contents. The definition of HRM in Chapter 1 (“the process of employing people, training them, compensating them, developing policies... read more
The textbook covers most of the main topics typically associated with HRM and includes a "linked" table of contents. The definition of HRM in Chapter 1 (“the process of employing people, training them, compensating them, developing policies relating to them, and developing strategies to retain them”) is used to set up most of the subsequent chapters in the text. But this definition is narrower and more basic than the implied definition of HRM according to Ulrich’s model presented in Chapter 2, in which a manager of HR needs to be a strategic partner, change agent, administrative and functional expert, human capital developer, and an employee advocate. I wish the text were organized to address the latter definition, as it would be more comprehensive and suitable for advanced undergraduate and graduate level students interested in managing human resources and/or becoming HR managers. The depth of coverage varies for each topic. The information on compensation, for example, is quite detailed and interesting, but the information on selection tends to "mention" ideas rather than develop details. In Chapter 4, the section on job analysis seems peculiar. First, figure 4 provides a very simple process model (e.g., select the jobs to study, determine information needed, identify sources of data…), but then quickly introduces forms and questionnaires. Where are students of this course supposed to get the questionnaires? Then task vs. competency-based approaches are described, but there is no mention of worker-based job analysis approaches. If a competency approach focuses on KSAOs, is it still a job analysis? And why not use O*Net to help identify essential tasks of common jobs?
A lot of the information presented is general and most information is accurate, albeit dated in places. Some of the information provided is incorrect. For example, in the context of selection tests in Chapter 5, the author states, “Personality tests such as Meyers-Briggs and the “Big Five” personality factors may be measured and then compared with successful employee scores.” The Meyers Briggs measures personality style and preferences, not personality traits, and is not valid for use in selection. In other places, the presentation of information is peculiar and somewhat misleading, if not incorrect. For example, when presenting cognitive ability tests, the author writes, “A cognitive ability test measures intelligences, such as numerical ability and reasoning. The Scholastic Aptitude Test (SAT) is an example of a cognitive ability test. It is important to note that some cognitive ability tests can have disparate impact. For example, in EEOC v. Ford Motor Co. and United Automobile Workers of America, African Americans were rejected from an apprentice program after taking a cognitive test known as the Apprenticeship Training Selection System (ATSS)1. The test showed significant disparate impact on African Americans, and it was then replaced by a different selection procedure, after costing Ford $8.55 million. Some sample test categories might include the following…” The SAT is considered as an entrance exam by some universities, and the ATSS showed disparate impact against African Americans. In fact, many if not most cognitive ability tests administered in the U.S., including the SAT, are associated with disparate impact. This is an important consideration, but is it part of the definition of what cognitive ability tests are? Why not have a separate paragraph about disparate impact in selection tests, which would include considering how interviews and various tests might create adverse impact? Another example where accuracy can be questioned is the statement “Most expatriates go through four phases of adjustment when they move overseas for an assignment.” (Chapter 14). A few studies have found some support for the culture shock model of adjustment, but several studies have found that this model is not very accurate. Further, expatriation is only one type of global assignment, and is not necessarily the most popular type of global work performed in organizations today. More recent research evidence would really help to update the material presented.
An HRM textbook can be difficult to keep up-to-date, and the author has done a good job in terms of the many laws and changes to HR systems that have occurred since the 1980s. That said, the underlying assumptions and research evidence for the different recommendations regarding key HR practices do not always reflect current thinking in the field. There is so much to cover and keep up-to-date, it might be helpful to have co-authors from different areas of expertise in the different HR functional areas work on this textbook. In addition, some of the actitivities seem dated. For example, in chapter 1 the exercise reads: "In a group of two to three people, research possible career paths in HRM and prepare a PowerPoint presentation to discuss your findings." In an online course (likely to use an online textbook), student teams are likely to use other, newer presentation technology and formats.
The language used throughout the book is professional and accessible, but sometimes the author assumes that little to no explanation is necessary for examples or key points. For example, I watched the Wendy’s 1989 training video (Chapter 8), but whatever the author implied was excellent about this training video was not obvious to me. The author states, “This excellent training video was used at Wendy’s to teach employees how to grill the perfect burger. Although the video is over twenty years old, the concepts used in it are still true today.” What concepts? Why is this video excellent?
The author writes, "this book is equally important to someone who wants to be an HR manager and to someone who will manage a business," but for the most part this book assumes that the reader is a student looking to begin a career as an HR manager. All of the information and cases put the reader in the role of an HR manager or consultant. For example, in chapter 1, "You have just been hired to work in the human resource department of a small company. You heard about the job through a conference you attended, put on by the Society for Human Resource Management (SHRM)." Why would anyone not already pursuing a career in HRM attend a SHRM conference? For someone going into HR, some of the scenarios make it seem deceptively easy to change an organization's culture or people's attitudes towards, say, training or performance. In several places, key information is presented more like "do's and don'ts" advice than evidence-based guidelines. The overall format of the book is very consistent, with key concepts presented at the beginning and summary definitions and exercises presented at the end of each chapter. Some of these exercises and cases seem quite good and interesting.
This is a difficult criterion to evaluate because certain concepts and practices in HRM would be difficult to move around in a 100% modular fashion in a course. For example, job analysis and specification needs to come before recruitment, which logically precedes information on selection, training, and performance appraisal. Overall, this textbook does a fairly good job addressing so many different but related concepts and practices in separate chapters, and as such could probably be reorganized to some extent. One thing that could be improved, however, is the fact that in the first five chapters, the author often mentions that other topics will be covered later in the book. For example, several legal concepts are embedded in the material for different chapters, but sometimes this information seems "too little, too late" in that students may not have the opportunity to develop an overall understanding of the U.S. legal framework for employment. By the time they get to international HRM in Chapter 14, it may not be obvious why the managers in the case about operating in Peru were unable to anticipate cultural and legal differences.
The opening case for chapter 4, similar to the one used in the other chapters, seems to refer to a 50-employee company. Is the author recommending a job analysis for 50 employees? Wouldn’t employees in a smaller firm have more overlap between jobs? What about person-job fit or person-organization fit? Most of the opening chapter cases put the reader in the role of an HR manager in a small firm, but chapter 7 abruptly tells the reader to change roles to an “HR consultant.” The overall organization and flow of the chapters is clear.
The interface is ok. There aren't many images or figures. The figures are fairly small on the screen, and it would be good to have a "click to enlarge" link associated with some of them. Most of the video links return the message, "“Flash-embedded videos are no longer supported…but you can watch on YouTube.” The video on "Stereotypes and the Effect on Privilege" in chapter 3 is no longer available on YouTube.
The use of second person and especially second person commands adds a “preachy” tone. For example, “Make sure that job announcements aren’t posted only for your Facebook friends to see; post them in a variety of places to gain the largest and most diverse response.” Although the sentences are grammatically correct, it is not appropriate to change person and verb tense and voice so frequentialy within paragraphs. For example, “Once you have developed your recruitment plan, recruited people, and now have plenty of people to choose from, you can begin the selection process. The selection process refers to the steps involved in choosing people who have the right qualifications to fill a current or future job opening. Usually, managers and supervisors will be ultimately responsible for the hiring of individuals…”
I did not find this text to be insensitive or offensive. In chapter 3, the author perhaps approaches inclusiveness to a fault. multiculturalism is not defined, but focuses on inclusiveness, understanding, and respect, “looks at” unequal power and privilege, i.e., whether “advantages are based on a system in which one race, gender, and sexual orientation is predominant in setting societal rules and norms.” Although the author claims that “the idea of power and privilege is not about “white male bashing” but understanding our own stereotypes and systems of advantage so we can be more inclusive with our coworkers, employees, and managers.” Yet, in a U.S. business school classroom context, it is difficult to imagine that a white, heterosexual, male student won’t view this as some sort of intervention. At the end of the chapter, the focus on inclusiveness and respect seems to fade into the background: “Multiculturalism is a term that is similar to diversity, but it focuses on development of a greater understanding of how power in society can be unequal due to race, gender, sexual orientation, power, and privilege.” In the chapter on selection, a few of the example interview questions are confusing and may suggest an implicit bias. For example, “You can’t ask direct questions about marital status or ages of children. An alternative may be to ask, ‘Do you have any restrictions on your ability to travel, since this job requires 50 percent travel?’” This example made me pause, as it seems to imply that readers assume that a job candidate's willingness to travel is somehow connected to their marital status or family situation. Why is a question about travel an alternative to a question about marital/family status?
I appreciate and admire the effort that went into preparing this text, as I believe it is a tremendous endeavor in a rapidly changing field that functions in so many different ways in different types of organizations. The exercises and case examples are a strength and they reflect the author's commitment to students application of course concepts and their development of critical thinking skills.
The majority of the HRM topics included in most HRM textbooks. That being said there area few areas that were left out or could be elaborated upon: Equal Employment Opportunity should have an entire chapter devoted to it. Workforce, jobs, and job... read more
The majority of the HRM topics included in most HRM textbooks. That being said there area few areas that were left out or could be elaborated upon: Equal Employment Opportunity should have an entire chapter devoted to it. Workforce, jobs, and job analysis should have an entire chapter devoted to it. Training & development were combined in one chapter and possibly should have a chapter devoted to each topic. Compensation & benefits were combined in one chapter and possibly should have a chapter devoted to each topic. There should be a chapter devoted to employee rights and responsibilities. A new release is probably due to discuss changes in healthcare, etc.
Content was accurately represented (just needs to be updated with most recent laws and regulations), error-free, and unbiased with good examples and links that support the content.
The most recent reference source noted was 2012 which is already 5 years old. A newer release would be good to make sure that recent changes in laws and regulations are covered such as with healthcare requirements.
The text was written so that students would easily be able to read and comprehend the material.
All chapters utilized consistent terminology, style and structure which makes it easy to follow.
It is consistent in that chapter concepts are introduced and further expanded upon, therefore, I see no disruption to the reader so yes the book's content has modularity.
I think the organization is for the most part good. However, equal employment opportunity should be covered early on and as I mentioned in #1 there are chapters that combine two important topics that should be in separate chapters, etc.
Some videos required additional login information that I was not able to view. For the most part the book's interface was good.
There were no grammatical errors that I found.
The content was written with no biases, it utilized good examples that were inclusive. I did not perceive anything to be insensitive or offensive.
I teach a senior undergraduate level HRM course and this course needs to cover the latest in rules and regulations which this text does not in some case. Therefore, I would not adopt this text for my course but it may be appropriate for lower level HRM courses.
The text covers most of the necessary material to support an introductory course in Human Resource Management for undergraduate business students. One topic that I don’t always see emphasized in textbooks that was included here was Retention of... read more
The text covers most of the necessary material to support an introductory course in Human Resource Management for undergraduate business students. One topic that I don’t always see emphasized in textbooks that was included here was Retention of employees (Chapter 7) and Communication (Chapter 9) which I believe could be left out, since this is covered in lower division courses on organizational behavior and communication. The only thing I didn’t see that is included in the text I am currently using was a chapter on Job Design.
I didn’t see any accuracy issues, other than issues with the use of data and sources that are a few years old that may no longer be accurate. Details in the Relevance section.
I didn’t find all of the videos to be as helpful as I would have liked, and didn’t feel that they were tied in very well with the key points in the text (i.e. Dilbert Video in Chapter 1). Text uses data from 2010 census that should be updated (Figure 1.6). Generational differences article was from 2005. The book was primarily written to the potential HR Manager. I prefer a perspective that speaks to any potential/future manager in a way that holds each accountable for managing human resources, not looking to a formal HR Manager to do so. Sections on how to develop an HRM Plan, for example, would not be relevant to managers of other functions, even though the tasks in the HRM Plan might represent valuable work for any manager to perform.
I really like some of the examples and explanations of concepts. Section 3.2 does an especially good job of defining and illustrating issues of privilege that can be encountered in the workplace. Chapter 4 on Recruitment is also very clearly laid out and would be simple for students to follow. Good integration of motivational theories to help students think about various compensation plans in Chapter 5.
I found the style and structure of the text to be consistent.
The text could easily be aligned to a 10 week term or 15 week semester course, as the chapters can be assigned singly or in pairs to students and support classroom activities and projects. Chapters could also be assigned and used out of order.
I thought the flow of the text was fine. I can see following the flow of the chapters in a course, or changing the order of some of the chapters, and don’t see any issues with this in the design of the text.
Getting back to the text after watching a video required using the back button – it would be easy for students to be distracted by the additional videos offered, and not go back to their reading. There were also some links that required a user. i.d. and password that I wasn’t able to access (api.wistia.com . . .). There were also YouTube videos linked to the text that are no longer available (i.e. Chapter 3). Video in Chapter 4 on Top Interview Questions wanted viewer to click on Subscribe.
I saw only a few very minor grammatical errors that would not be distracting to students.
There was a very good chapter on Diversity and Multiculturalism (Chapter 3) and another on International HRM (Chapter 14) that were very good and added to the global relevance and cultural issues in organizations.
I think this is a great book, and could be an asset to a course in Human Resource Management for undergrad students. It is well written and provides clear, easily usable activities, exercises, and cases. My only issues are that there are some issues with some of the videos and quite a few of the resources need to be updated to ensure relevance.
The book includes all of the major HR functional areas and topics included in most HRM textbooks. To their credit, the author choose to include several additional sections (such as communication, management & leadership styles, and... read more
The book includes all of the major HR functional areas and topics included in most HRM textbooks. To their credit, the author choose to include several additional sections (such as communication, management & leadership styles, and multiculturalism) that are not found in traditional HRM texts. There have been several key legislative changes which have impacted the field of HRM since the text's last update. Discussions surrounding the Affordable Care Act and recent changes to the FLSA should be added to subsequent releases. I was not able to locate an index or glossary per se, however, a list of references is provided at the end of each major topic.
I did not observe any inaccuracies in reading the text and the language used is objective and neutral.
The book is definitely arranged to make future updates relatively simple. In my earlier comments, I suggested several potential updates which could be (along with all others) seamlessly integrated into the existing work.
The author does an excellent job of keeping the text readable, particularly when addressing topics that can sometimes get bogged down in legalese and other jargon (we love or acronyms). The author introduces the language of HR in a way an everyday reader can interpret.
The text follows a general format throughout making it easy to navigate on all platforms.
In its current form, the text is reasonable modular. Chapters are broken into topics and these are referenced in the Table of Contents making navigation straightforward. Within each topic are various subtopics. These are arranged and blocked in manageable sizes for the reader. As a recommendation for improvement, the author may wish to consider revisiting the topics/subtopics. In many cases throughout the text, the number of subtopics under and topic heading are fairly large. It would benefit the reader to either have more topics with fewer subtopics, or to have subtopics referenced in the Table of Contents for easy navigation.
The topics are presented in a fairly standard fashion that mimics the flow of human capital through an organization. Many HR areas overlap, and I commend the author on the introduction of topics when necessary to fully explain a concept, while indicating the topic will be discussed in further detail later (see, for example, the treatment of EEOC concerns in Chapter 3 on Diversity & Multiculturalism and how it is revisited again in Chapters 4 and 5). This is a glaring omission in many other works, and it serves to make the concepts feel isolated and distinct when they are very much interrelated. Bravo!
I did not observe any issues with the interface or distortion. I will note that at least one video link I attempted to follow required login credentials and I was therefore not able to view it (see Chapter 2.2 "How Would You Handle This?).
I did not notice any grammatical errors in the book.
The text includes a chapter on the front end devoted to Diversity and Multiculturalism. I see this as an improvement over many texts that do not have a devoted chapter on the subject, or that "tuck it away" towards the end. Cultural sensitivity is an important issue in HR and General Management, and introducing the topic up front allows the reader to consider cultural issues throughout the remainder of the text. The author does a noticeably good job of selecting images and stories the reflect cultural diversity as well.
One of the more comprehensive (yet readable) HR textbooks I have encountered. Each chapter opens with a short vignette that puts the reader into a lifelike and highly probable scenario, engaging their interest in what's to come. This is a refreshing change over the traditional chapter opening highlighting a corporate operating lesson. Beyond the text, the book is embedded with external resources that are both interesting and relevant, improving the reader's overall experience. Each section is organized by learning objectives, chapters close with summaries and exercises... this book delivers everything a traditional textbook has to offer and then some!
The textbook covers some topics in depth, but leaves key elements out of other topic areas. For example, the section related to workforce planning in chapter 2 does not completely cover supply and demand and does not discuss actions that can be... read more
The textbook covers some topics in depth, but leaves key elements out of other topic areas. For example, the section related to workforce planning in chapter 2 does not completely cover supply and demand and does not discuss actions that can be taken to respond to anticipated surpluses and shortages. Background and reference checks were not covered in the chapter on selection. Employment laws were covered briefly in chapter 3 and interspersed throughout the text. It felt like a piecemeal approach. The textbook included complete chapters on employee communication, retention and motivation, and safety and health. These are topics I normally reference, but do not cover in depth in my course.
I did not find any inaccuracies. However, I found that in some places the author used different terminology than what is normally used by human resource management professionals.
The textbook was originally published around 2011 and key cases and laws are not included in the text. Many of the YouTube videos are available, but are dated.
The book provides good examples and cases to explore the concepts and terminology.
The book incorporates the practice of introducing a topic and then indicating that the topic will be explored further in later sections and chapters of the textbook. This practice would make it hard to assign chapters out of order.
The chapters are not organized in the order I normally teach the topics and topics are covered in more than one chapter. Compensation and benefits are discussed in the same chapter. Typically I use texts that include separate chapters for pay structure, incentive pay and benefits and I cover the topics in more depth.
The interface is fairly clean. Several of the videos required an access authentication code. However, most of the links to videos worked.
I did not find any problems with the grammar in the textbook.
I did not notice any insensitive or offensive examples or references in the text.
This book does not fit my needs. According to the preface, "competing books are focused on the academic part of HRM, which is necessary in a university or college setting. However, the goal with this book is not only to provide the necessary academic background information but also to present the material with a practitioner’s focus on both large and small businesses." I needed the book to go into more depth in some areas and include less information on other topics. The organization of the topics and the flow of the textbook also does not work with the way I teach my class. However, I will use this textbook as a source for my teaching. The text includes excellent cases, discussion questions, tables, videos, etc. that I can use to enhance the class.
The author covered the most commonly discussed topics that are found in HRM textbooks. Setting this textbook apart from others was the inclusion of a standalone chapter on communication. This is sensible since communication is critical to managing... read more
The author covered the most commonly discussed topics that are found in HRM textbooks. Setting this textbook apart from others was the inclusion of a standalone chapter on communication. This is sensible since communication is critical to managing people. The inclusion of a section on workplace bullying and workplace violence is also timely and not commonly provided in detail to which the author presented. Also I was pleased to see a discussion on career development and succession planning these items are often missing from HRM textbooks. The author included discussion of SIGs, professional organizations, and conferences as a useful way for professionals to enhance their professional expertise and as a source for jobs. This is another discussion that is timely and well needed.
Based on the other HRM textbooks I have used, the author gives an accurate presentation of HRM. By using examples like the Fortune 500 Focus and links to resources that support the discussion, the author gives credibility to the content.
It can be taken into consideration that the time lapse between writing the content and the actual publication there may be more updated information available. I did not necessarily discover that in this text, although I did note the latest reference sources were 2012.
Clear and reader friendly.
The textbook was consistent in layout and presentation of content across all 14 chapters.
The author sectioned each chapter and assigned learning objectives for each section. This is a technique I have not encountered widely and sets this textbook apart from others. It also makes it easier to assign readings to students.Assigning learning objectives for each section allows students to self-check before moving on to the next section.
Organization and structure of the textbook was clear and easy to follow. In some places, the author highlighted or numbered items and this makes it easier for points to "jump out." It is often a challenge to encourage students to read--this technique may be more motivating.
Visually, the book was appealing and I did not note issues that would confuse the reader. The one thing I noted was the need to have spacing between paragraphs. There was not a distinguishable separation in most cases.
I encountered no grammatical errors.
Chapter 3 was devoted to topics of diversity and culture. This textbook presented a realistic discussion of diversity that is not encountered in most of the HRM textbooks I have used. The discussion of power and privilege was most needed. Most HRM textbooks omit this discussion. Instead other textbooks will present diversity from the perspective of "diversity is appreciated" but lack a discussion of cultural sensitivity. I also appreciate how the chapter addressed diversity training with an emphasis on power and privilege---this is an approach lacking (in general).
This book delivered what the author promised---a textbook that is practitioner focused. Human resource management is a course that needs a "how to" approach as well as a conceptual approach so that students can see how to perform tasks. I have used and read several HRM textbooks--this one is the most useful I have found. For example, the author described for students how to design training programs and how to make relevant. The author gave examples of types of issues that might be causing performance issues--this is particularly useful for students who have not been in management positions. These types of examples places the content into context. The author described how to design a performance appraisal system and how to write job descriptions. The author described practical examples of theory--for example instead of stating what a Theory X manager might do, the author gave an example. The "how to" approach and designing the textbook for the HRM practitioner is what makes this HRM textbook unique. The cases, scenarios, team activities, and video examples are what students need to make the concepts come to life.
Table of Contents
- Chapter 1: The Role of Human Resources
- Chapter 2: Developing and Implementing Strategic HRM Plans
- Chapter 3: Diversity and Multiculturalism
- Chapter 4: Recruitment
- Chapter 5: Selection
- Chapter 6: Compensation and Benefits
- Chapter 7: Retention and Motivation
- Chapter 8: Training and Development
- Chapter 9: Successful Employee Communication
- Chapter 10: Managing Employee Performance
- Chapter 11: Employee Assessment
- Chapter 12: Working with Labor Unions
- Chapter 13: Safety and Health at Work
- Chapter 14: International HRM
About the Book
Human Resource Management teaches HRM strategies and theories that any manager—not just those in HR—needs to know about recruiting, selecting, training, and compensating people.
Most students will be managing people at some point in their careers and not necessarily in a human resource management capacity. As businesses cut back, they may outsource HR duties to outside vendors. Or, in smaller businesses, the HR department is sometimes small or non-existent, and managers from other departments have to perform their own HRM. Therefore, teaching HRM from the perspective of a general manager, in addition to an HR manager, provides more relevance to students' careers and will give them a competitive advantage in the workplace.
This text also provides practical applications of theory relevant to today's workplace. You won't find discussions about “posting vacancies on a job board” or “sending memos.” In the real world, HRM leverages technology in every aspect of the job—from online training modules to technology for better managing flex-time workers and telecommuters.
Consider how most companies have gone “paperless” with pay stubs by using software. While such technology has made HRM easier, it has also created a new set of challenges. For example, how does a manager actually implement a new pay system? Therefore, it's important for students to understand what kinds of platforms exist in today's workplace to enhance their effectiveness as future managers.
The conversational style of Human Resource Management engages students, while the academic rigor of its content provides them with the tools that any manager needs—whether they work in HR or a different department. PLUS it offers an array of supplements that gives them practice creating real HR documents and role-playing real HR scenarios. Add value to your students' education, enhance the relevance of your curriculum, and make your students more employable by adopting this book for your HRM class. Read it now online today!