Conditions of Use
The text covers the content expected. read more
The text covers the content expected.
Up to date and timely information.
Vital for our students.
Well put together
The text was easy to coordinate into a heavy curriculum.
Clear and easy to follow.
The book contains clear headings with succinct information. Specifically, tables summarize much of the content that can then be easily referenced without having to read through pages of narrative. I would like to see more information related to... read more
The book contains clear headings with succinct information. Specifically, tables summarize much of the content that can then be easily referenced without having to read through pages of narrative. I would like to see more information related to financial models and budget forecasting as these fall under administrator responsibilities in most smaller healthcare organizations.
Facts and claims are supported by reliable references.
The authors provide specific yet mostly timeless information. Even content such as trends, technology, and talent management are general enough to stay relevant.
The book opens with a case study and refers to it several times from different angles. Related case studies are presented in subsequent chapters bringing content together. Clear and concise language is appropriate for a wide audience.
The approach this book uses is very practical. Many textbooks are geared toward hospital administration. However, the content is relevant for a variety of healthcare organizations such as hospital, clinic, public health, long-term care, etc.
There are no discrepancies in content. However, while takeaway messages are consistent throughout the book, evidence and sources change. For example, topics such as provider shortage, leadership style, and strategic planning are addressed in multiple chapters with varying supporting claims.
This is a strength. While one could read the book straight through, it also accommodates navigating directly to specific chapters or sections.
Visually appealing with a good mix of text, tables, and figures. Content presented in a logical order.
No interface issues, although an eBook option would be useful.
This is important as errors can quickly take away legitimacy. This book is clean and well-proofed.
Health disparities and cultural competence are thoroughly addressed, but I would have liked to see this content more interwoven throughout the book.
This is a useful book for a variety of readers. Individuals who are generally interested in the topic or pursuing a healthcare administration degree would find value in its content.
Concise and inclusive read more
Concise and inclusive
Detailed and accurate
Relevant to today’s healthcare systems
Clear and easy to follow
Targeted and reflective
This text is broken down in a manner that is easily accessible to the reader.
Highly organized in a logical manner
No interface issues
This text is culturally inclusive
This publication is a excellent book that can engage the novice and the expert. The text is well-written and does a nice job of helping the reader understand the implications of healthcare being administered in a way that protects the hospital’s fiscal responsibilities but also connects to and dignifies the patients cultural needs. I am grateful for resources like these being available as an OER.
Table of Contents
- About the Authors
- Managing the Case of Mr. Rodriquez
- Part I. Overview of Healthcare Organizations
- Chapter 1: Healthcare Organizations
- Chapter 2: Overview of Healthcare Management
- Chapter 3: Healthcare Technology and Information Strategies
- Chapter 4: Emerging Trends in Healthcare Organizations and Their Managerial Implications
- Part II: Leadership
- Chapter 5: The Convergence of Leaders and Managers
- Chapter 6: Building a Foundation in Leadership and Management Theory
- Chapter 7: The Role of Leaders and Managers in Establishing Organizational Ethics
- Chapter 8: Core Leadership and Managerial Processes
- Part III: Organizational Behavior and Models
- Chapter 9: Organizational Theory and Behavior Practices in Healthcare: Examining the Three Lenses of the Healthcare Industry
- Chapter 10: Analysis of Organizational Models
- Part IV: Organizational Culture Performance and Change
- Chapter 11: Eliminating Health Disparities in Healthcare Organizations through Cultural Proficiency
- Chapter 12: Organizational Culture in Healthcare
- Chapter 13: Organizational Performance
- Chapter 14: Managing Organizational Change
- Chapter 15: Organizational Challenges from a Global Perspective
Ancillary MaterialSubmit ancillary resource
About the Book
This book is written for those interested in acquiring a thorough knowledge base relative to the intricacies of the organizational theories, customs, and insights significant to the management of health service organizations. It examines the foundational aspects of leadership and management as they relate to establishing and maintaining the principles and practices within healthcare organizations. The book opens with a discussion on the differences between health, healthcare, and health care while providing an overview of healthcare management and organizational trends. It culminates in discussions of leadership, management, motivation, organizational behavior, and management thinking. Additionally, it discusses topics of information technology, teamwork, health disparities, organizational culture, performance, and change.
About the Contributors
Whitney N. Hamilton, DrPH, MPH is an Assistant Professor of Healthcare Services Administration at Middle Georgia State University. Her research primarily investigates the role of policy on maternal and child health, specifically seeking to further the development of comprehensive policies that will aid in the improvement of healthcare quality and access for vulnerable populations. Her previous research also includes a National Institutes of Health funded project, which sought to identify modifiable risk factors during the transition from care to home that influence the long-term effects of an Acute Coronary Syndrome event.
Dorothy J. Howell, DHA, MSN serves as the Department Chair/Assistant Professor for the Healthcare Services Administration within the School of Business at Middle Georgia State University. Dr. Howell received her Master of Science in Nursing from Georgia College and State University and a Doctor of Health Services Administration from University of Phoenix. Her current research interest includes student perceptions on improving student engagement in academic programs. Her previous research included Evaluating the Relationship of Computer Literacy, Training, Competence and Nursing Experience to CPIS Resistance.
Melissa Jordan, DHSc, EdD is an Assistant Professor of Healthcare Services Administration at Middle Georgia State University in Macon, Georgia. She was awarded her EdD from the Department of Adult and Career Education at Valdosta State University in Valdosta, Georgia. Dr. Jordan has published several scientific articles in peer-reviewed journals, book chapters, and presented her research studies at several major conferences across Georgia and the U.S. Her current research includes the retention strategies of diverse students in undergraduate healthcare administration programs within the University System of Georgia. Previous research includes teen pregnancy with a focus on understanding the problems of teenage motherhood with the development of preventative strategies and interventions to break the cycle of poverty, poor education, and risky behaviors that can lead to health and child welfare issues.