Conditions of Use
This text provides a broad overview of various challenges and learning opportunities an internship might present. read more
This text provides a broad overview of various challenges and learning opportunities an internship might present.
The text approaches the difficult task of addressing various viewpoints about controversial topics, but remains focused on the important point that internships involve dealing with people and every person the intern encounters should receive individual respect and attention, professionally. It also points out situations that could turn dangerous or involve inappropriate behavior, with advice for how to handle those.
Some of the terminology and implications could be updated, but so much of it is changing quickly, especially gender- and sex-related terminology.
The text provides definitions for important (and potentially unfamiliar) terms at the beginning of each chapter and a glossary for reference at the end. Sentence structure throughout is not overly complicated and communicates clearly.
Text uses terminology somewhat consistency, with a disclaimer at the beginning for times it does not. However, my personal preference would be to be consistent throughout, after providing a disclaimer at the beginning that the use of one term includes several. (Example: use "college" throughout after describing at the beginning that the term includes universities and colleges; use "internship" throughout after describing at the beginning that the term applies to practicums as well, etc.)
Text is appropriately organized.
Text is organized appropriately.
Because this is an electronically available document, I would like to see more interactive text, such as hyperlinks from the table of contents to each chapter.
Setting aside the personal gender identification of individuals, please use unambiguous pronouns by identifying an "intern" or "client" in your examples by the person's gender and then use the appropriate pronoun to refer to the person afterward. Example: don't use "they" for the "intern"--unless the "intern" in the example has been identified as using plural pronouns. Some college programs are teaching writing courses and training students on grammar and students still use pronouns incorrectly -- students use "they" when referring to an individual who identifies as female with "she"--students need to know to use "she" or how to rewrite sentences appropriately for unknown gender identification. Using "they" for unknown situations becomes blurred with the times students use "they" even though the gender is known to be one sex or the other. Unambiguously written text would help us continue to do our job teaching correct grammar to students, or at least teaching grammar as it evolves or does not (as some fields treat grammar rules differently).
The text attempts to be sensitive, but "sensitivity" is a moving target. Text does a decent job of balancing differing viewpoints and remaining focused on the job: training interns for their internships. Some terminology and references could be updated.
When it comes to field experiences, i.e., internships and practicums, in human service-related fields, each college and university has its own procedures and expectations. Even within a particular school each discipline (social work, human... read more
When it comes to field experiences, i.e., internships and practicums, in human service-related fields, each college and university has its own procedures and expectations. Even within a particular school each discipline (social work, human services, criminal justice, etc.) has different requirements. Given its attempt to serve as a resource for any permutation of the above, this text does a good job of covering most of the important topics and concepts needed to be successful in an internship. At the same time, there is plenty of room for adapting the book to varied situations. The glossary and index are effective and efficient.
The content presented appears to be accurate and no information is misrepresented or biased.
The information shared in this text will be useful for a significant amount of time. In the areas that might have changes, ethics for example, the text is general enough to still be useful. One major absence from the text, however, is an in-depth discussion on technology and its use in internships. However, including this topic might have an impact on the text’s longevity.
The text is written in a clear manner. Because much of it is based on previous students’ experiences, it uses an accessible level of language. When jargon is used, it is quickly defined.
Each chapter consists of an introduction, followed by “key words” with their definitions. Each chapter ends with two or more activities to reinforce chapter themes.
Because there is a such a variance in the ways schools and programs operate their field experiences, it is very important that any text in this area be adaptable and able to be utilized as needed. This text does a better job at this than most. Some of the chapters are more useful before a student starts their internship, while others are more relevant once the internship has started. Each of the chapters can stand on their own. Changing the order or, or even excluding, chapters will not have an impact of the remaining ones. Headings are readily used to help identify sections that could be skipped or rearranged.
Because of the individual level difference in internship experiences, it is challenging for an internship text to accurately predict in what order all students will experience different concepts. Most textbooks on this topic try to fit in a semester-long format. Unfortunately, this means students might experience in week 4 what is discussed in chapter 14. This text, however, avoids this problem by having fewer chapters. While the first half is chronological for the typical internship, chapters 4-7 highlight the specific content that will help ensure a successful experience.
The text is only available via a pdf format. This can make it more challenging to highlight specific passages. It also means a student will need to have internet available to store the document on the cloud or have enough memory to download the document, which can create an accessibility issue.
The text contains no grammatical errors.
The text has an entire chapter on helping students increase their cultural competence and to appreciate cultural diversity. This chapter is presented in a manner that reduces the likelihood of defensiveness by the reader.
It might be nice to add some graphics to help increase engagement with the book. It would also help, since it is a pdf format, to have the capacity to download a chapter at a time.
SCORE: 5 This book was very thorough in its discussions of all aspects of internship, from initial feelings and thoughts a student may have, through developing practice at the site, and termination. Concepts such as ethics, cultural awareness and... read more
SCORE: 5 This book was very thorough in its discussions of all aspects of internship, from initial feelings and thoughts a student may have, through developing practice at the site, and termination. Concepts such as ethics, cultural awareness and competence, and self-care are explored in depth. Having this text would demystify the practicum experience. Although an instructor will cover as much as they can in class process, having this text as a supplementary tool could ensure that all aspects of internship would be addressed. The exercises in particular would assist with class process. These exercises will also prepare the student for future work in agencies.
SCORE: 5 I found this text to be accurate, error-free and unbiased. It was written by students, drawing from their own scholastic and practicum experiences.
SCORE: 5 This textbook arose from a relationship the author had with a student who was already working in the human services field, and who wanted to become an author. They developed a foundation, which was built upon by subsequent practicum cohorts. The chapters are based on student experiences, with real-life information and exercises to underscore learnings. Student feedback informed the editing of the book to ensure it was relevant and useful. Because the content is written by and for students, it will not become obsolete. The text discusses the process of internship from a practical viewpoint, and also from feelings that may arise with the student. Acknowledgment of this aspect makes this book very relevant.
SCORE: 5 The text was easy to read and user-friendly. Although the tone was more informal than some textbooks, it was still appropriate for a scholastic setting, and written in a way that students would find more approachable and interesting.
SCORE: 5 Each chapter explores topics thoroughly; the flow of the chapters themselves make sense, and the order in which the information is presented makes sense. Terminology was introduced in a “Key Words” format, explicated in the text, and included in the glossary.
SCORE: 5 There was a bit of overlap in some chapters, which in my mind is good. This lends itself to reinforcement of previous concepts introduced, and to using chapters in a stand-alone lesson as needed. Concepts “overlapped” into subsequent chapters were explained in greater detail. One reviewer remarked that this book would be best used in its entirety, and I would agree with that.
SCORE: 5 This text is very thorough. The chapters are ordered well and thoughtfully. There are activities and quizzes at the end of chapters which could be used in the classroom setting to process textbook findings, and experiences at the practicum site.
SCORE: 4 The text is a pdf; there are no navigational issues. There were no pictures provided. The Times New Roman font may not be readily accessible to sight-impaired students using a reader program.
SCORE: 5 There were no grammatical errors to my knowledge.
SCORE: 5 Cultural concerns were briefly brought up in the context of ethical practice in Chapter 5, The Importance of Ethics. Chapter 6, Appreciating Cultural Diversity (Multiculturalism) is a stand-alone chapter on cultural sensitivity, awareness, and competence. I particularly appreciated the acknowledgment and discussions of cultural differences within various age groups.
This book will be a great addition to the practicum classes I currently teach, offering structure to a class that is mainly process-oriented.
This book covers all facets of internship from selecting, interviewing, and experiencing the internship. read more
This book covers all facets of internship from selecting, interviewing, and experiencing the internship.
I found the book to be very accurate, and would also be beneficial for job seeking.
This book is very relevant, especially for a generation of students who may not have been exposed to soft skills.
The publication is clearly written for any degree program. I did not feel overwhelmed by jargon, and appreciated the key definitions at the beginning of each chapter.
I did not find any inconsistencies. The chapters flowed well, and terminology was consistent.
Because an internship is a process, I believe the book should be followed as written. It is possible to divide some chapters into 2 or more class sessions, but I would not rearrange the way I would teach the material.
The book was well organized from the consideration to, through completion of, an internship.
My only negative comment is the font. The author uses Times New Roman, which is a difficult font for screen readers (for visually impaired readers) to interpret. I would recommend any sans serif font like Calibri or Arial. Changing the font would adhere to universal design and ADA requirements.
I did not find any grammatical errors in the text.
I found the text to be equitable and not insensitive to any cultures.
Easy to read, not an overwhelming amount of jargon, a great tool!
The text would be a great addition to any internship and practicum course. Many faculty may not choose to select a book for this type of course, as not to overburden students who are committing so much time to their site. Yet, the book's focus,... read more
The text would be a great addition to any internship and practicum course. Many faculty may not choose to select a book for this type of course, as not to overburden students who are committing so much time to their site. Yet, the book's focus, layout, index, glossary and chapter activities all make this text worthy of using in course.
Overall, the text does provide what is an accurate understanding of what it means to be an intern. More specifically, it offers a good idea of what it means to be a student in an internship course, which is different from a voluntary internship. However, it is important for instructors to read the text to provide clarity in some aspects, as some information could be problematic like instructing students to familiarize themselves with rules and regulations a "few days" into an internship. If this occurs, student could be well into violating company policies.
The text was said to be developed over a 10-year period, with a release in 2020. Thus, the knowledge created could really be considered evergreen content. This can be seen as a positive for many instructors, as it covers many of the basic problems that students might encounter. The issue then becomes how do we take into account how students are looking for internships at the current time. How does technology, social media and software differ now versus 10 years ago. Most importantly, what is the culture of the workforce now? The staple information in the text is well worth using, but supplements might be needed to bring a clearer picture of today's workplace into focus. If not, authors could easily update the text.
The textbook is really written well and free of jargon. College students would likely find it easy to follow and finish. The first chapter also provides a great understanding of the goal of the book, and it really outlines what will be found. Perhaps, the best aspect of the text is that it is written in second person. By directly addressing the reader in this manner, it comes across as a very personal, friendly and conversational text.
The text is consistent in its terminology, and it does use language acceptable in today's workplace.
The book has eight chapters, and several subsections are presented in each. There's also activity sections present in chapters. While the authors could really benefit from creating a more detailed table of contents to better showcase the many ideas present in the chapters, this doesn't take away from the organization and overall positive presentation of the text,
The flow of the chapters makes sense. It is presented by discussing how to look for an internship, and it ends with completing the internship. What is presented between these two chapters are the ways in which students can be successful, understand the internship site and, most importantly, understand themselves as an intern.
The text is a simple PDF. There are no distortions of images or charts, as there are none. The presentation of text within boxes present no issues to the reader.
The text is error-free.
The text does work to provide an understanding of several cultural issues, including diversity and sexual orientation. Where it lacks is having a straight-forward conversation about race and sexual harassment. Today's climate requires that students be aware of what to do when they are impacted by racial and sexual harassment issues in the workplace. The book should be updated to be more mindful of helping students not only identify when they may experience harassment in the workplace, but what to do when this occurs. This not only includes placing a complete section in the book, but ensuring it is present in the glossary and index.
Mentoring is a key part of the internship process. From finding an onsite mentor to help navigate the worksite to tapping into already existing mentors to help receive advice and technical help, the text could benefit from helping students understand the benefits of obtaining a mentor or connecting with a previous one to assist with their internship experience.
The text is thorough and does a good job illuminating key components of practicum and internship experiences. It works well with placements for human services, social work, and counseling students. The text includes a glossary and strong index... read more
The text is thorough and does a good job illuminating key components of practicum and internship experiences. It works well with placements for human services, social work, and counseling students. The text includes a glossary and strong index that gives information effective for students to organize their experiences and learning over the course of their internship.
Content is accurate and provides an unbiased content for student practica and internships. The content is detailed and gives clear information to guide the process involved in placing, orienting, engaging, and evaluating students during their placements.
The text is written clearly and with easy-to-read content. The text provides information that is likely to be timely and contemporary for an extensive period of time. The text is written in such a way as to be easily adaptable for semester and year-long practicum and internships. It will be strong to implement in course management systems.
The text is written in clear and accessible text. It provides adequate content with limited jargon. Whatever technical writing is used is appropriately details and the terminology is define and explored.
The text is internally consistent in terms of terminology and framework. It is coherent material and has excellent cohesion that will be clear for those in the social sciences performing their internships.
The text is organized well into 8 chapters. It is divisible into smaller sections that could be organized into individual modules in a course management systems. It is adaptable into subheadings and subjects that guide the students' learning.
The text's topics are presented in a logical and clear fashion. It is easily to examine the text and use the sub-topics that can guide assignments, activities, and learning throughout the course.
The text is free of interface issues. The text has no navigation problems. Charts, images, and displayed features are clear. The material is not a distraction and do not confuse the reader.
The text has no grammatical errors.
The content of the text has material and language that addresses diverse experiences and multicultural content. The diversity of experiences is evident, although the authors' background is unclear.
I am impressed that the authors of the text include both a faculty member and a student who felt passionate about open education resources. The material is told from both faculty and intern perspectives. The material includes helpful strategies to effectively organize the internship. The material is relevant and timely, and appears easily reviewed by students and faculty alike.
Table of Contents
- Chapter 1: What This Book is About and How to Use It
- Chapter 2: Finding and Preparing for a Suitable Internship Site
- Chapter 3: Getting Started at the Site
- Chapter 4: Using Supervision Effectively
- Chapter 5: The Importance of Ethics
- Chapter 6: Appreciating Cultural Diversity (Multiculturalism)
- Chapter 7: Learning to Be Competent
- Chapter 8: Completing the Internship
About the Book
There are several textbooks for students whose majors include internships in human services, broadly defined, such as case management, counseling, criminal justice, and social work. Most of these books are written in an academic format. Typically, it involves an introduction to a theoretical orientation that concerns working with others followed by a series of chapters devoted to learning professional skills associated with a given discipline. This approach is fine, as far as it goes, but also has two drawbacks. One is that the texts are usually sold by main stream publishers, which means they are expensive. Another is that they seldom address what might be described as the experiential dimension of the internship that most beginners face on their own. This new book addresses both concerns. The fact that it is offered as a free text addresses the first issue, of course, but the second one requires a new approach. It began with asking students to talk about what they experienced when going through their first internship and what they would tell others about how to make it a successful one. That work led to a structured narrative about basic practical topics, such as finding an internship, getting started there, making effective use of supervision, understanding ethics, appreciating cultural diversity, becoming competent, and completing the internship. The text includes descriptions, suggestions, and exercises. It may be used as either a primary course text or, due to its relative brevity, a supplemental one. Although the lead editor is an experienced clinician and professor who has supervised internships for a variety of human services majors over many years, the book was written with and for students to make it more readable and more useful.
About the Contributors
Chris Mruk is a professor of psychology at Bowling Green State University and has offered internships for undergraduate human services majors as well as doctoral students in psychology for some 30 years. He also had a “real job,” as his wife is fond of saying, before coming to academia when he worked as a clinical psychologist. That experience includes employment in an inpatient psychiatric unit, supervising a heroin addiction program in Detroit, working as a crisis intervention expert in one of the nation’s first two 24-hour full-service emergencies psychiatric services, being a therapist in a community mental health center, directing a college counseling service at St. Francis University (Pennsylvania), and consulting for the Firelands Regional Medical System in Sandusky, Ohio. He has written a number of clinically-oriented books, one of which is in its 4th edition, as well as some 30 chapters and articles. Chris is the recipient of a number of teaching awards, including an appointment as a Professor of Teaching Excellence at Bowling Green State University. Details concerning his background can be found at www.cmruk.org. His primary duties in writing the book concerned its content and structure.
John Moor is a Teaching Professor in the Humanities Department at Bowling Green State University, Firelands. He has been teaching composition classes at the college since 1988. Before that, he taught high school English for 6 ½ years. He received his B.A. in English at Bowling Green State University in 1977 and his M.A. in Mass Communications from the same institution in 1988. He has written for several local weekly and monthly newspapers over the years. When he’s not grading student essays, he enjoys projects such as this—revising and editing manuscripts. (Really!)