
Psychology of Human Relations
Stevy Scarbrough, Umpqua Community College
Copyright Year:
Publisher: Open Oregon Educational Resources
Language: English
Formats Available
Conditions of Use
Attribution-NonCommercial-ShareAlike
CC BY-NC-SA
Reviews





The content is helpful and easy to understand. There are assignments and discussion guides in the appendices, but there is not an index or glossary. read more
Reviewed by Hannah Adams Ingram, College Chaplain and Instructor of Religion, Franklin College on 2/6/24
Comprehensiveness
The content is helpful and easy to understand. There are assignments and discussion guides in the appendices, but there is not an index or glossary.
Content Accuracy
From what I can tell, the content is straight-forward and accurate.
Relevance/Longevity
There is a relevant chapter about culture and diversity.
Clarity
I have decided to use this for a first-year seminar because the format is straight-forward and can be used to teach how to read and annotate a textbook.
Consistency
I have decided to use this for a first-year seminar because the format is straight-forward and can be used to teach how to read and annotate a textbook.
Modularity
This is a predictable format that seems appropriately chunked for assignments.
Organization/Structure/Flow
This book has a logical flow, though for my own purposes, I will likely use isolated chapters out of order, and that seems like it will work just fine.
Interface
The interface works.
Grammatical Errors
I have not noticed errors.
Cultural Relevance
Seems diverse in examples so far.
CommentsI will be trying this book out in a course.





This OER covers most areas included in a Psychology of Human Relations Course: self-concept, behavior, personality, emotions, perceptions, managing stress, conflict, workplace. It offers a thorough consideration of communication skills, a... read more
Reviewed by Mary Ann Woodman, Adjunct Professor, Social Science, Rogue Community College on 10/3/23
Comprehensiveness
This OER covers most areas included in a Psychology of Human Relations Course: self-concept, behavior, personality, emotions, perceptions, managing stress, conflict, workplace. It offers a thorough consideration of communication skills, a noticeable emphasis on cultural awareness, and workplace relations. The textbook lacks content regarding friendship, dating, marriage, parental relationships, and global consciousness, which is frequently part of a human relationship course. The text does not include an index or glossary.
Content Accuracy
This resource contains accurate, up to date material with high accuracy of information regarding the subject matter introduced.
Relevance/Longevity
The relevance of the material is current and ensures longevity of use. It would be advisable to have auxiliary materials such as audio-visuals, real life stories exemplifying the principles and concepts introduced, as well as some opportunities for creative and critical thinking skills.
Clarity
The content is clear, lucid, and uses terminology very easily understood by the reader.
Consistency
The format is very consistent and easy to follow. The use of terms, such as self-concept, personality, emotional intelligence, culture and so forth are uniform throughout the textbook. The structure of the assignment portion remains consistent as well: purpose, learning objectives, time needed and instructions.
Modularity
The content material is arranged with subheadings for all ten chapters. It could easily be rearranged to align with the learning objectives of a course on the Psychology of Human Relations. There are no large blocks of text without subheadings.
Organization/Structure/Flow
The structure has a clear organization and flow to it and could be rearranged according to specific instructional methodology. For example, conflict resolution could be coupled with communication skills; and personality with self-concept. The assessment suggestions and discussion tasks in the appendix align very well with the content material, as do the links to additional resources.
Interface
Interface is in tack without distortions of images and charts making for ease in navigation without confusion or distraction. Audio-visuals have not been included in any of the chapters which would greatly enhance the use of this resource.
Grammatical Errors
Correct, accurate grammar is presented throughout the entire text.
Cultural Relevance
The material treats race, gender, sexuality, ethnicity, cultural relativism, diversity and equity with great sensitivity. The book includes an entire chapter on cultural diversity, plus a section on culture and personality, intercultural communication, diversity in the workplace and raises awareness of the role of bias in relationships. Examples from other races and ethnicities would add greatly to the topics, but overall outstanding emphasis given to equity, diversity and inclusion.
CommentsPower point slide presentations and audio-visuals would greatly enrich the content and learning styles of students taking a college course in human relations.
The references and links to other open publishing articles, as well as surveys that engage students in an activity related to the content are greatly appreciated.
The essay based suggested assignments and discussion questions enhance the material. The author also includes rubrics for consideration.
Overall, this OER furnishes a solid foundation for designing a curriculum for a Psychology of Human Relations College Course or training employees at a Business for success in the workplace.
Table of Contents
- Welcome
- Chapter 1: Self-Concept
- Chapter 2: Cultural Diversity
- Chapter 3: Behavioral Change
- Chapter 4: Personality Development
- Chapter 5: Emotions
- Chapter 6: Perception
- Chapter 7: Interpersonal Communication
- Chapter 8: Stress
- Chapter 9: Conflict Resolution
- Chapter 10: Workplace Success
- Appendix A: Assignments
- Appendix B: Discussions
About the Book
Understanding human relations is a valuable skill for anyone entering into the job market. The aim of this textbook is to aid readers in understanding their own behaviors and the behaviors of others with the intent of engaging in positive interactions in personal and professional spaces.
About the Contributors
Author
Stevy Scarbrough, Umpqua Community College