
Sports Marketing: An Australian Perspective
Jessica Richards, Western Sydney University
Copyright Year:
Last Update: 2024
Publisher: Western Sydney University
Language: English
Formats Available
Conditions of Use
Attribution-NonCommercial-ShareAlike
CC BY-NC-SA
Reviews
Reviewed by Taeho Yoh, Professor, Southern Illinois University Carbondale on 3/13/26
The text effectively covers the fundamental areas of the subject, ranging from the unique nature of sports marketing and consumer behavior to branding, sponsorship, and the "Sports Marketing Mix". It includes 12 comprehensive chapters and an... read more
Reviewed by Taeho Yoh, Professor, Southern Illinois University Carbondale on 3/13/26
Comprehensiveness
The text effectively covers the fundamental areas of the subject, ranging from the unique nature of sports marketing and consumer behavior to branding, sponsorship, and the "Sports Marketing Mix". It includes 12 comprehensive chapters and an appendix. However, the Table of Contents does not explicitly list a dedicated glossary or index, though key terms are defined within the chapters (e.g., "omnichannel marketing").
Content Accuracy
The content is highly accurate and supported by reputable data and academic frameworks. For instance, it cites a $32.2 billion valuation for the Australian sports ecosystem and references the KPMG 2020 economic analysis. The author incorporates established models like the BETTER model for experiential marketing and the tri-component model of attitudes.
Relevance/Longevity
The content is very up-to-date, mentioning future events like the 2032 Olympic Games and the 2026 Commonwealth Games. It addresses modern trends such as omnichannel marketing and the use of Virtual/Augmented Reality in the industry. The modular structure ensures that updates to specific case studies can be made without rewriting the entire text.
Clarity
The prose is lucid and accessible. The author uses a friendly, conversational tone ("Hi, I am Dr. Jess Richards") that is ideal for undergraduate learners. Technical jargon, such as CRM (Customer Relationship Management) and Market Segmentation, is clearly explained within the context of the sports industry.
Consistency
The textbook is internally consistent. It follows a regular framework for each chapter, beginning with Learning Objectives and an Introduction, and concluding with a Knowledge Check or summary. Terminology remains stable throughout the various modules.
Modularity
The text is highly modular. It is divided into 12 distinct chapters that can easily be assigned as individual weekly readings. Each chapter is further broken down by subheadings, preventing "enormous blocks of text" and allowing for easy reorganization to fit different course schedules.
Organization/Structure/Flow
Topics are presented in a logical sequence. It moves from broad foundational concepts (size and scope of the industry) to specific consumer insights, then to the development of a marketing plan, and finally into specialized strategies like sponsorship and community engagement.
Interface
While the layout is clean, the print version contains frequent notices stating that “One or more interactive elements have been excluded from this version of the text.” For readers using the PDF or print version, these repeated messages and references to H5P elements or videos can be distracting and disrupt the flow of reading. In addition, some web links to the H5P elements are not appropriately placed.
Grammatical Errors
The text appears to be professionally edited and contains no significant grammatical errors. The writing is clear and adheres to academic standards.
Cultural Relevance
The text excels in this area. It begins with a respectful Acknowledgment of Country and includes Indigenous artwork. The author also explicitly states a research focus on advancing the visibility of women’s sports and uses inclusive examples, such as multicultural community engagement in Parramatta.
Table of Contents
- Introduction
- Acknowledgment of Country
- From inception to publication: A heartfelt thank you to the team
- Meet The Author
- The unique nature of sport marketing
- Understanding the sport consumer
- Selling an experience: marketing intangible objects
- The marketing plan
- Market segmentation and target marketing in sport
- Market research in the sport industry
- Sports marketing in an omnichannel world
- Managing a sports brand
- Promotion and customer service
- Corporate sponsorship and memberships
- Community and stakeholders
- Introducing the "Sports Marketing Mix"
- Appendix
About the Book
Sports marketing refers to promoting goods and services through sporting events and the endorsement of athletes and sports teams. For any sports organisation, it is imperative to have an effective sports marketing strategy in place to build brand awareness, enhance customer loyalty and generate revenue. Companies in sports use marketing strategies to fulfil their goals, such as attracting more junior players, involving parents, increasing the company's public profile, entertaining spectators, acquiring sponsorships, and securing broadcasting rights deals. This book has been written for sports management students at Western Sydney University for the subject Sports Marketing (BUSM2048) where they will learn general marketing knowledge and theories relevant to the sports industry, such as sponsorship, endorsements, customer experience, pricing and operations. This activity is aligned with SDG4 – Quality Education.
About the Contributors
Author
Jessica Richards, Western Sydney University