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    Communication for Business Success

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    Reviewed by Joy Koesten, Lecturer, University of Kansas on 8/21/16

    Comprehensiveness rating: 5

    This textbook is very comprehensive, both in breath and depth. I would have like more information regarding how to facilitate a meeting, ethical communication, and organizational culture. The topics were well selected, though formal speaking always seems out of place in a business communication text. While some may need to make formal presentations, the majority of workers do not. It's more likely they will need to hone their interpersonal skills and how to speak up in a group.

    I did not find an index or glossary, which would have been nice.

    Content Accuracy rating: 5

    I think some might find the use of an egalitarian approach to be biased, but not me. Otherwise, I thought the book was well written, error free and unbiased.

    Relevance/Longevity rating: 5

    I think the content is relevant and up to date. I'm seems updates would be easy and straightforward.

    Clarity rating: 5

    Very clearly written. I liked that key terms were highlighted. I thought the highlighted terms were linked to a glossary, but that wasn't the case. I downloaded it in KIndle, so maybe that was the problem.

    Consistency rating: 5

    I didn't find any inconsistencies in the text.

    Modularity rating: 5

    It seems this text could easily be divided into units or sections as needed. That is what I plan to do, so I hope that this is the case.

    Organization/Structure/Flow rating: 4

    The presentations n section seemed out of place to me. But, otherwise the organization worked fine.

    Interface rating: 5

    the only navigation issue I ran into was when I went back and forth to the table of contents. I always had to start at the top of the table for f contents and scroll all the way to the most recent chapter. Otherwise, I was not distracted by anything else.

    Grammatical Errors rating: 5

    Well written. No grammatical errors were found.

    Cultural Relevance rating: 4

    I didn't encounter anything in the text offensive, though I don't recall an emphasis on multiculturalism or a variety of races dipicted in the visuals. There weren't a lot of photos in the book.

    Comments

    I am very likely to use a good portion of this text in an upcoming course.

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