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A Dam Good Argument - 1st Edition
Copyright Year: 2022
Contributors: Delf, Drummond, and Kelly
Publisher: Oregon State University
License: CC BY
Arguments are all around us. Everywhere we look, someone is trying to get our attention, change our minds, or sell us something. Learning about how persuasion works will make you a more thoughtful and skeptical consumer of all that content, so that you can come to your own conclusions and recognize the underlying assumptions that inform those attempts to persuade you. This book is about analyzing others' arguments and crafting your own. The rhetorical choices that you make as a writer–from evidence to structure to tone–impact how your audience will receive your ideas. Using those tools effectively will help your voice be heard.
(3 reviews)
How History is Made: A Student’s Guide to Reading, Writing, and Thinking in the Discipline
Contributors: Cole, Breuer, and Palmer
Publisher: Mavs Open Press
License: CC BY-NC-SA
Learn what it means to think like an historian! Units on “Thinking Historically,” “Reading Historically,” “Researching Historically,” and “Writing Historically” describe the essential skills of the discipline of history. “Performing Historically” offers advice on presenting research findings and describes some careers open to those with an academic training in history.
(1 review)
Introduction to Engineering Thermodynamics
Copyright Year: 2022
Contributor: Yu Yan
Publisher: BCcampus
License: CC BY-NC-SA
The book is most suitable for a one-term, introductory engineering thermodynamics course at the undergraduate level. It may also be used for self-learning of fundamental concepts of classical thermodynamics.
(1 review)
Policy Analysis of Multi-Actor System - Second Edition
Copyright Year: 2022
Contributors: Enserink, Bots, and van Daalen
Publisher: TU Delft Open
License: CC BY-NC-SA
Policy of Multi-Actor Systems is an introduction into the art of craft of problem exploration and problem structuring. It positions policy analysis as a scientific discipline focused on systems analysis in a multi-actor context to support better informed decision-making. The approach presented in this book is considered to be the cornerstone of the curricula of the Faculty of Technology, Policy and Management of Delft University of Technology and underlies the research on (the governance of) socio-technical systems. Systems thinking applied in a multi-actor environment and its inherent multi-disciplinary character is what makes this work stand out from traditional hard- and soft systems approaches. The core of the book is dedicated to systems analysis, actor- or stakeholder-analysis and discusses methods for dealing with uncertainty. These analytical activities combined lead to a rich problem description and to plans for further research. Due to the stepwise approach this book serves as a basis for any problem analysis both for our bachelor and master students, our alumni worldwide and any interested practitioners.
(1 review)
The Fundamentals of Healthcare Administration: Navigating Challenges and Coordinating Care
Copyright Year: 2021
Contributors: Hamilton, Howell, and Jordan
Publisher: University of North Georgia Press
License: CC BY-SA
This book is written for those interested in acquiring a thorough knowledge base relative to the intricacies of the organizational theories, customs, and insights significant to the management of health service organizations. It examines the foundational aspects of leadership and management as they relate to establishing and maintaining the principles and practices within healthcare organizations. The book opens with a discussion on the differences between health, healthcare, and health care while providing an overview of healthcare management and organizational trends. It culminates in discussions of leadership, management, motivation, organizational behavior, and management thinking. Additionally, it discusses topics of information technology, teamwork, health disparities, organizational culture, performance, and change.
(3 reviews)
The International Journalism Handbook - 1st Ed.
Copyright Year: 2022
Contributor: Zamith
Publisher: University of Massachusetts Amherst Libraries
License: CC BY-NC
International journalism is crucial to our understanding of the world beyond our own borders. This book is designed to explain key theories and concepts that allow us to understand the general practice of journalism around the world, and to illustrate some of the challenges that arise from practicing journalism in those contexts. It begins by providing a theoretical foundation that helps us understand why international journalism matters and the key forces that shape what it looks like; highlights some of the key challenges to bearing witness to developments, sourcing information, and simply doing 'the job' of journalism; and describes important similarities and differences in how journalism is imagined and performed in different regions of the world.
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(0 reviews)
The American Journalism Handbook: Concepts, Issues, and Skills - 1st Ed.
Copyright Year: 2022
Contributor: Zamith
Publisher: UMass Amherst
License: CC BY-NC
This book is designed to help us understand the many changes to U.S. journalism and imagine new futures for it – futures in which it can serve as an even more useful tool for promoting a well-functioning society. But, before we can imagine new futures, we must take a step back and examine the institution of U.S. journalism through a critical and in-depth lens. This book aims to offer just that. It provides a conceptual foundation for understanding the development, logic, and practice of journalism in the United States; describes some of the key challenges, tensions, and opportunities it has faced, is facing, and will likely face; and offers guidance to help individuals develop the skills needed engage in impactful journalism.
(1 review)
Big Data for Epidemiology: Applied Data Analysis Using National Health Surveys
Copyright Year: 2022
Contributor: Kindratt
Publisher: Mavs Open Press
License: CC BY
National data sets provide an avenue for students to practice data analytic skills while also answering meaningful research questions. This open education resource was developed to train future public health professionals how to conduct secondary data analysis of national health surveys using SAS statistical software. SAS software was selected because it is one of the most commonly used software programs used among public health departments and academia. The book includes details on how to analyze public-use data from five common national health surveys, including the National Health Interview Survey (NHIS), Medical Expenditure Panel Survey (MEPS), Health Information National Trends Survey (HINTS), Behavior Risk Factor Surveillance System (BRFSS) and National Health and Nutrition and Examination Survey (NHANES). All datasets and corresponding syntax files are available from the Open ICPSR Data Repository.
(2 reviews)
Introduction to Financial Analysis
Copyright Year: 2022
Contributor: Bigel
Publisher: Open Touro
License: CC BY
This Open Textbook is a dynamic guide incorporating the essential skills needed to build a foundation in Financial Analysis. Students and readers will learn how to insightfully read a Financial Statement, utilize key financial ratios in order to derive forward-looking investment-related inferences from the accounting data, engage in elementary forecasting and modeling, master the theory of the Time Value of Money, and learn to price stocks and bonds in an environment in which interest rates constantly change. Ample problems and solutions, and review questions are provided to the student so that s/he can gauge his/her progress. This text will be continually updated in order to provide novel information and enhance students’ experiences.
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(0 reviews)
Customer Centric Strategy
Copyright Year: 2021
Contributor: Shields
Publisher: eCampusOntario
License: CC BY-NC-SA
Customer centricity is about organizational transformation making the customer the focus for business decisions, processes, product development, services, and procedures. Some companies purport to be customer centric but they fall short in connecting this concept throughout all functional areas of the business. While it is important to offer superb customer service, being customer centric is far more than that. It's about mapping the customer journey to discover customer needs and wants, what's working and what is not, then taking action to improve the customer experience. Customer loyalty is built through providing exceptional customer experiences. This in turn increases revenues through positive company image, referrals, and increased customer lifetime value. Most organizations today realize that they must focus on the customer to remain competitive.
(1 review)