{"data":[{"id":30,"title":"Organizational Behavior","edition_statement":null,"volume":null,"copyright_year":2017,"ISBN10":null,"ISBN13":"9781946135155","license":"Attribution-NonCommercial-ShareAlike","language":"eng","accessibility_statement":null,"accessibility_features":"unknown","description":"Organizational Behavior bridges the gap between theory and practice with a distinct \"experiential\" approach. On average, a worker in the USA will change jobs 10 times in 20 years. In order to succeed in this type of career situation, individuals need to be armed with the tools necessary to be life-long learners. To that end, this book is not be about giving students all the answers to every situation they may encounter when they start their first job or as they continue up the career ladder. Instead, this book gives students the vocabulary, framework, and critical thinking skills necessary to diagnose situations, ask tough questions, evaluate the answers received, and to act in an effective and ethical manner regardless of situational characteristics. Often, students taking OB either do not understand how important knowledge of OB can be to their professional careers, or they DO understand and they want to put that knowledge into practice. Organizational Behavior takes a more experiential angle to the material to meet both of those needs. The experiential approach can be incorporated in the classroom primarily through the \"OB Toolbox.\" This feature brings life to the concepts and allows students to not only see how the OB theories unfold, but to practice them, as well.","contributors":[],"subjects":[{"id":2,"name":"Business","parent_subject_id":null,"call_number":"HF5001","visible_textbooks_count":144,"url":"https://open.umn.edu/opentextbooks/subjects/business?locale=es"},{"id":20,"name":"Human Resources","parent_subject_id":2,"call_number":"HF5549","visible_textbooks_count":13,"url":"https://open.umn.edu/opentextbooks/subjects/human-resources?locale=es"}],"publishers":[{"id":335,"url":"http://open.lib.umn.edu/organizationalbehavior/","year":null,"created_at":"2018-09-07T12:22:39.000-05:00","updated_at":"2018-09-07T12:22:39.000-05:00","name":"University of Minnesota Libraries Publishing"}],"formats":[{"id":538,"type":"Online","url":"https://biz.libretexts.org/Bookshelves/Management/Organizational_Behavior","price":{"cents":0,"currency_iso":"USD"},"isbn":null},{"id":537,"type":"PDF","url":"https://biz.libretexts.org/Bookshelves/Management/Organizational_Behavior","price":{"cents":0,"currency_iso":"USD"},"isbn":null},{"id":1708,"type":"eBook","url":"http://open.lib.umn.edu/organizationalbehavior/","price":{"cents":0,"currency_iso":"USD"},"isbn":null},{"id":2281,"type":"XML","url":"https://open.lib.umn.edu/organizationalbehavior/","price":{"cents":0,"currency_iso":"USD"},"isbn":null},{"id":2282,"type":"ODF","url":"https://open.lib.umn.edu/organizationalbehavior/","price":{"cents":0,"currency_iso":"USD"},"isbn":null}],"rating":"4.5","textbook_reviews_count":18,"reviews":[{"id":467,"first_name":"Marcia","last_name":"Hagen","position":"Associate Professor","institution_name":"Metropolitan State","comprehensiveness_rating":4,"comprehensiveness_review":"Has chapters on the major themes such as diversity, decision making, motivation, ethics, and leadership to name a few; goes over the major theories.  It does not go particularly deeply into any one area, but provides a solid look at a wide variety of topics, concepts, and theories.","accuracy_rating":5,"accuracy_review":"In terms of editing and proofing, this book does quite well.  Writing is unbiased and reports materials that are accurate.","relevance_rating":1,"relevance_review":"This is an area in which the text needs improvement.  Few if any examples are from 2009 or later.  The book is a good one, but cases need updating.  Updating may be difficult for instructors to implemenet, due to the imbedding of cases into so many areas of the text.  In addition, nearly half of the links provided in the text no longer work.","clarity_rating":4,"clarity_review":"Text is very clear.  I am impressed with the writing.  In particular they did a good job of describing relatively complex theories with simple and understandable language.","consistency_rating":5,"consistency_review":"The books is highly consistent in terms of formatting and style--as soon as Chapter 1 is complete, students should have a clear vision of what to expect for upcoming chapters.","modularity_rating":5,"modularity_review":"This text is highly modular.  In particular, the use of objectives for each section of each chapter allows for picking and choosing by instructors.","organization_rating":4,"organization_review":"This book is well-organized and clear.  Because OB is generally a set of very inter-related concepts, organization/flow is not perfect, but this book is as good as others I have seen in this area.","interface_rating":2,"interface_review":"This is an area of improvement for this text.  In particular links to outside web sites are out of date and many link to dead web sites.  In addition, of the few images that are included in the text, several flow over 2 pages making them difficult to read.","grammatical_rating":5,"grammatical_review":"Good grammar used throughout the text--few issues detected.","cultural_rating":5,"cultural_review":"This text includes a good deal of discussion related to diversity, ethnicity, gender, and other issues culture in this text.  I found the discussion in these areas to be both relevant and thoughtful.","overall_rating":8,"overall_review":"There are several things about this text that I like.  In particular, I think this would be a great book to use within an introductory OB course; it is well-written and thorough in terms of the breadth and depth of topics covered.  The \"OB Toolbox\" sections give students many tips on getting, keeping, and succeeding their first professional job--that is great.   However, there are a few areas of concern, as well.  In particular, many links do not work and the cases are somewhat out of date (which poses a particular challenge due to the major economic changes that have taken place for several companies referred to in the text and cases).  Before implementing this text, I would take time to review any potential overlap with other courses.  But overall, this is a solid intro OB text.","created_at":"2016-08-21T19:00:00.000-05:00","updated_at":"2016-08-21T19:00:00.000-05:00"},{"id":883,"first_name":"Rae ","last_name":"Casey","position":"Associate Professor ","institution_name":"George Fox University","comprehensiveness_rating":5,"comprehensiveness_review":"The text was comprehensive, covering areas that are important when teaching organizational behavior.  Some of the topic areas, such as diversity and ethics, are more comprehensive than others, but all topics are covered well enough for entry-level students.  The text included a comprehensive table of contents, but no index or glossary.","accuracy_rating":5,"accuracy_review":"The textbook was accurate and covered a number of important topics in an interesting manner.  I thought the advertised experiential approach was evident and well done.","relevance_rating":2,"relevance_review":"The concepts described in the text can survive over time, but the cases quickly date the contents.  Since the concepts in the cases are integrated into the text, updating could be time consuming.  I tried the text in both the .pdf and online formats, and found difficulties with the links in both. I had the best luck with the online format, although many of the links were no longer valid.  When I copied and pasted the links from the .pdf version, I got many errors, some indicating I needed login information to access the site.  ","clarity_rating":5,"clarity_review":"I liked this text.  The information was presented in way that made it easy to understand and apply.  Jargon and terms were well explained.","consistency_rating":5,"consistency_review":"This text was well written and consistent throughout.","modularity_rating":5,"modularity_review":"This text is well organized.  The subheadings in the chapters create appropriate modules to support teachers as they create assignments, and students as they complete them.","organization_rating":4,"organization_review":"The text is well organized and structured.  The content flow is great, but, as previously mentioned, there are a number of links, some of which no longer lead anywhere.    ","interface_rating":4,"interface_review":"Navigating the text by using the online Table of Contents was straightforward, although I did want to simply scroll to the next page instead of having to use a \"next section\" link, but that was minor.  The .pdf format of the text was convenient if one wants to print the pages, but navigation of the .pdf format online required scrolling through the text.  It would have been helpful to have a \"bookmark\" or similar feature to easily highlight important concepts or see where I stopped reading.  ","grammatical_rating":5,"grammatical_review":"I noted no errors.","cultural_rating":5,"cultural_review":"I especially appreciated the way this text discussed sensitive topics associated with gender, race, ethnicity, perception, etc.  ","overall_rating":9,"overall_review":"I liked this textbook.  I thought the exercises were generally good, as were the \"Key Takeaway\" and \"OB Toolbox\" sections.  The text was dated, which tends to be noted by students and can lead to lost credibility.  I appreciate the work that went into writing this text and could use portions of it, but would need to check the links before each course, or provide others for my students.  Overall, this is a great text, but I recommend checking the details before adoption.","created_at":"2017-02-08T18:00:00.000-06:00","updated_at":"2017-02-08T18:00:00.000-06:00"},{"id":995,"first_name":"Christopher","last_name":"Reina","position":"Assistant Professor","institution_name":"Virginia Commonwealth University","comprehensiveness_rating":4,"comprehensiveness_review":"The major areas of OB are covered comprehensively. The textbook goes into an appropriate amount of depth for each of the expected topics. It discusses each of the topics through both an ethics and national culture lens at the end of each chapter which represents a major strength of the textbook. The PDF version did not include a table of contents, index, or glossary which would further add to the comprehensiveness of the textbook.","accuracy_rating":5,"accuracy_review":"The content was accurate and unbiased. The information was presented in a straight-forward way and cited published work from a wide variety of sources.","relevance_rating":3,"relevance_review":"The topics covered are relevant and timely-- however, many of the citations are a bit dated. The case studies still are largely relevant even though there may exist better, more recent examples to discuss. I really appreciate the extent to which the authors integrate real-life examples of companies/leaders but the downside of this is that it limits the time the textbook can remain highly relevant without being updated. Additionally, there were several broken weblinks that need to be updated.","clarity_rating":5,"clarity_review":"The writing is clear, easy to understand, and flows well. The authors do a good job of making concepts and ideas accessible for students. Authors avoided use of jargon without first defining it well and establishing the context. ","consistency_rating":5,"consistency_review":"The structure is easy to follow, straight-forward, and consistent. ","modularity_rating":5,"modularity_review":"The textbook does a good job of re-introducing ideas later in the text hat may have been covered earlier in the text which adds to the modularity of the textbook. I would not hesitate to assign specific chapters and/or assign chapters out of order for this reason.","organization_rating":5,"organization_review":"The topic order makes logical sense and the topics build well off of each other. In the first chapter, the authors discuss levels of analysis (individual, team, and organizational) and they could perhaps return to this framework more frequently in order to guide the reader.  ","interface_rating":3,"interface_review":"For the most part, the figures and tables are clear and easy to understand. There are some figures that appear a bit distorted and/or difficult to read due to color choices. Bolding concepts or words that are defined in the text and adding a definition of the word in the margin would aid students in studying and easily identifying new concepts/concepts to study. In the PDF, there were several instances in which chapters did not start on a new page (and instead started mid-page) which was distracting. ","grammatical_rating":5,"grammatical_review":"Grammar was strong throughout the text.","cultural_rating":5,"cultural_review":"This text's chapter on diversity as well as the reference to diversity issues throughout the text is a major strength. Ending each chapter with a discussion of how national culture and ethics is relevant to the topic was a powerful way to discuss diversity and continually challenge students to consider the topics from diverse perspectives.","overall_rating":9,"overall_review":"This textbook is well-written, comprehensive, and is an excellent resource for students and faculty. The material is presented in an effective, accessible way and the integration of the \"OB Toolbox\" is especially useful for students to understand how to practically apply the concepts they are learning. I especially appreciated the attention to detail and comprehensiveness of the diversity chapter as well as the discussion of diversity topics throughout each chapter. The questions at the end of each chapter for reflection could push students a bit further in engaging with the material, and I would like to see some updates to the textbook when it comes to topics that should be covered (such as mindfulness and presenteeism) as well as case studies and examples from the last 3-5 years. A glossary, works cited, table of contents, and index would all be useful additions to the PDF version of the textbook, and it would be helpful if concept words defined in the text were also defined in the margins of the text in order to facilitate student recognition of topics they need understand and be able to define. Overall, this textbook is solid and I would not hesitate to use it for an undergraduate class in Organizational Behavior (although I would supplement it with readings and material from other sources as I would with any other textbook).","created_at":"2017-02-08T18:00:00.000-06:00","updated_at":"2017-02-08T18:00:00.000-06:00"},{"id":1039,"first_name":"Atul","last_name":"Mitra","position":"Professor","institution_name":"University of Northern Iowa","comprehensiveness_rating":3,"comprehensiveness_review":"This OB textbook covers all major as well as supporting topics related the OB field. The last two chapters are devoted to macro topics (Chapter 14: Organizational Structure and Change and Chapter 15: Organizational Culture); thus, implying authors’ intent to provide comprehensive coverage. The textbook, though, is dated both in terms of scholarly references and the case studies used to inform the reader about the relevance of OB topics. Also, the textbook is more reliant on applied sources to support concepts. The pdf version of the textbook does not have a list of scholarly references. The HTML version does have these references, but they are included in within the text and, thus, negatively impact the flow and readability. I could not find a subject index or “glossary of terms” at the end of the textbook. Finally, the book lacks instructor’s resource material. ","accuracy_rating":4,"accuracy_review":"The book reads well and provides good examples to clarify basic concepts. The authors provide unbiased and thoughtful insights from scholarly sources in a very relatable fashion.","relevance_rating":1,"relevance_review":"This is one of the significant weakness of this textbook. The scholarly sources are dated. Case studies are also old, though still useful. Some of the in-text online links do not work. In short, this textbook is due for a major revision and would require the authors to revise all aspects of the textbook considerably. This revision would be a major undertaking and a challenge for the authors.","clarity_rating":3,"clarity_review":"Each chapter is divided into several sub-sections. Each sub-section covers a major OB topic. The authors have done an excellent job of providing a logical and clear description of topics within each chapter. However, there is no overall framework that can easily connect topics across all 15 chapters. This may explain a somewhat random sequence of topics of 15 chapters. For example, “emotions,” “communication” or “decision-making” topics are useful in the understanding of concepts of motivation and teamwork. However, these topics are not covered prior to the coverage of motivation.","consistency_rating":3,"consistency_review":"The coverage of each topic within a chapter by the authors is consistent. The formatting and style are also highly consistent throughout the textbook. An addition of an overall framework and an integrative case study would help provide consistency of topics across chapters.","modularity_rating":4,"modularity_review":"The textbook is very modular. Specifically, the HTML format of this textbook allows each sub-section to act as a module. Any instructor, interested in adopting this textbook should look into HTML format based modules (sub-sections) as a way to customize the textbook. This may be this textbook’s significant strength.","organization_rating":4,"organization_review":"Organization/structure of this textbook is clear within a chapter. As I have stated in my review in another section, the textbook can be improved by connecting topics across chapters using a broad framework as well as by incorporating an integrated case study.","interface_rating":2,"interface_review":"The pdf version of the textbook is difficult to navigate. Even though I found the HTML version to be more user-friendly, this format did have some weaknesses as well. The scholarly references in the HTML version are included within the text and negatively impact readability. I could not find a subject-index or “glossary of terms” at the end of the textbook. Many online links do not work anymore. Since the textbook does not include a subject index or glossary of key terms, it would make it difficult for students to find definitions easily. Overall, the textbook can significantly benefit from a much-improved interface.","grammatical_rating":5,"grammatical_review":"The textbook is free of any grammatical errors.","cultural_rating":5,"cultural_review":"Chapter 2 of the textbook offers a comprehensive coverage about the relevance and importance of demographic and cultural diversity. In addition, each chapter contains a sub-section “The Role of Ethics and National Culture” to ensure that students understand cultural relevance of OB concepts. This issue is clearly a strength of this textbook.","overall_rating":7,"overall_review":"Overall, this textbook is a good option for those instructors that already have a good portfolio of instructional resources. The textbook does not appear to provide PowerPoint slides or a Test Bank. However, if an instructor is looking for a good OB textbook for an introductory OB course; s/he might wish to take a look at this textbook as a possible option because it is well-written and provides a comprehensive coverage of major OB topics. It also provides students with several useful applied examples, though these examples are somewhat dated. This textbook may not work for those instructors that wish to use an OB textbook based on current examples or an OB textbook that cites current scholarly references. To conclude, with significant interface improvements and a major revision, this could become an excellent option for both students and instructors.","created_at":"2017-02-15T18:00:00.000-06:00","updated_at":"2017-02-15T18:00:00.000-06:00"},{"id":1481,"first_name":"Stacey","last_name":"Young","position":"Associate Professor","institution_name":"Northern Virginia Community College","comprehensiveness_rating":5,"comprehensiveness_review":"This book does a good job in covering relevant topics related to organizational behavior.  The format is user friendly, along with providing discussion questions, case studies, exercises, and takeaways.  There are appropriate graphics/pictures that quickly support and reinforce key concepts.  Moreover, I love that there are ongoing references to the importance of ethics with an activity related to an ethical dilemma.","accuracy_rating":5,"accuracy_review":"The book overall is accurate.  There weren't any major issues identified.","relevance_rating":5,"relevance_review":"The content is relevant and covers normal organizational behavior topics address in any text.","clarity_rating":5,"clarity_review":"The writing in this book is rather clear.  However, there are opportunities to improve the grammar and sentence structure.","consistency_rating":5,"consistency_review":"This text is consistent with other text's terminology, structure, and data to support he position offered.","modularity_rating":5,"modularity_review":"This text is ready to be separated into unique, standalone learning packages.","organization_rating":5,"organization_review":"I like the book's flow.  It's logically organized in a way that each chapter builds on the previous one.","interface_rating":5,"interface_review":"No interface issues identified.","grammatical_rating":5,"grammatical_review":"There aren't any noticeable grammar issues, but the sentence structure should be reviewed for better clarity","cultural_rating":1,"cultural_review":"There are opportunities to select pictures that are reflective of a diverse population.","overall_rating":9,"overall_review":"This is the first open textbook I've reviewed.  Previously, I had considerations that open source material might not be that good; however, with this book, I was amazingly surprised.  I will seriously consider using this text for my organizational behavior class.","created_at":"2017-06-20T19:00:00.000-05:00","updated_at":"2017-06-20T19:00:00.000-05:00"},{"id":1662,"first_name":"Meredith","last_name":"Burnett","position":"Professorial Lecturer","institution_name":"American University","comprehensiveness_rating":5,"comprehensiveness_review":"The text covers all areas and Ideas of organizational behavior including aspects of both demographic and cultural diversity, individual differences and perception, individual attitudes and behaviors, and theories of motivation. This text also includes a table of contents.","accuracy_rating":5,"accuracy_review":"The content includes accurate, error-free, and unbiased information. For instance, the section on diversity refers to the Age Discrimination Act of 1975, Title VII of the Civil Rights Act of 1964, the 1990 Americans with Disabilities Act and other laws prohibiting discrimination.   ","relevance_rating":5,"relevance_review":"The content is up-to-date and can be easily updated with more recent information. There is a photo of Ursula Burns, who became president of Xerox Corporation in 2007. Her photo can be replaced, for instance, by a photo of another black female who becomes president of a corporation. ","clarity_rating":5,"clarity_review":"In general, the text is free from jargon and US colloquialisms. However, the text defines and expatriate as as someone who is temporarily assigned to a position in a foreign country. Some readers may be sensitive to the use of the term \"foreign\" to describe a country. ","consistency_rating":5,"consistency_review":"The text is consistent is in terms of terminology and framework. The terms culture and society are used interchangeably to describe national culture and some readers may be confused by the use of both terms.","modularity_rating":5,"modularity_review":"The text is easy to read and divided into sections with headings and subheadings to make it easier for readers to navigate the text. ","organization_rating":5,"organization_review":"The topics in the text are presented in a logical, clear fashion. However, organizational culture and organizational structure are near the end of the text and student might benefit from learning about those topics before being asked to understand the design of work environments and individual attitudes and behaviors.","interface_rating":5,"interface_review":"The text is free of interface issues.","grammatical_rating":5,"grammatical_review":"There are no obvious grammatical errors in the text.","cultural_rating":5,"cultural_review":"The text includes examples of successful individuals from a variety of ethnic backgrounds including Guy Kawasaki.","overall_rating":10,"overall_review":"The book includes exercises following each chapter. However, may of the exercises such as those in Section 2.4 are, in fact, discussion questions rather than exercises.","created_at":"2018-02-01T18:00:00.000-06:00","updated_at":"2018-02-01T18:00:00.000-06:00"},{"id":2024,"first_name":"Stephanie","last_name":"McWilliams","position":"ClinicInstructor","institution_name":"West Virginia University","comprehensiveness_rating":5,"comprehensiveness_review":"This book includes many topics that others in this area do not, such as interpersonal interaction tactics and diversity considerations.  \nSegments that are boxed that include applied ideas are especially pertinent for my internship students.  \n","accuracy_rating":5,"accuracy_review":"The text is relatively error free that appears to be all-inclusive from my perspective.  ","relevance_rating":4,"relevance_review":"In the area of professionalism, the dynamics are always changing, especially with the influence of technology.  As a result, I imagine that this book may need updates every 5 years or so to stay relevant.  ","clarity_rating":5,"clarity_review":"This text is easy to read and follow.  Terms are used correctly, and defined if not commonly understood.  ","consistency_rating":5,"consistency_review":"There is a definite framework to this text.  Information interlaces with cases and applied examples will allow students to connect ideas to real-life scenarios.","modularity_rating":5,"modularity_review":"With just 15 chapters, each is well divided in a predictable fashion.  This also aligns well with a typical semester of 16 weeks.   ","organization_rating":4,"organization_review":"The flow of this text makes it easy to follow and to break up into what may be presented in a lecture format and what students can work through on their own.  \n\nThe flow of topics builds in a logical manner for students learning about working in a professional setting.  ","interface_rating":4,"interface_review":"There do not appear to be any major distortions what would cause confusion.  The clarity of some of the graphics or photos are a bit grainy, but not so much so that it is difficult to read or see.  ","grammatical_rating":5,"grammatical_review":"The grammar appears correct throughout.  ","cultural_rating":5,"cultural_review":"With a large section devoted to multicultural diversity, I would rate this text highly for cultural relevance.  ","overall_rating":9,"overall_review":"It is a challenge to find a text for an internship course, but this text fits the bill nicely.  I will likely supplement with a chapter or two from other text or some articles, but plan to use this book in the very near future.  ","created_at":"2018-05-21T19:00:00.000-05:00","updated_at":"2018-05-21T19:00:00.000-05:00"},{"id":2353,"first_name":"Justin","last_name":"Greenleaf","position":"Associate Professor","institution_name":"Fort Hays State University","comprehensiveness_rating":5,"comprehensiveness_review":"This book does an excellent job of providing an overview of the major topics associated with organizational behavior. Given the comprehensive nature of the book, it could potentially be a relevant resource in a variety of classes/topics related to communication, group dynamics, organizational leadership, and others. ","accuracy_rating":5,"accuracy_review":"The content included in this book is both accurate and well supported. It does a good job of connecting important theories and concepts with helpful practical examples. ","relevance_rating":3,"relevance_review":"Many of the theories and concepts in this book are up-to-date and will not be obsolete anytime soon. However, many of the examples will fail to be relevant in the near future. The book could be improved by providing permanent links to some of the external resources. ","clarity_rating":5,"clarity_review":"The text is easy to read and flows in a way that is engaging. The presentation of the content is free from technical jargon. ","consistency_rating":5,"consistency_review":"The text is consistent in the way the chapters are presented. As the reader moves from section to section, it is clear that the chapters have a unifying theme and format throughout. ","modularity_rating":5,"modularity_review":"The text is chunked into logical and easily readable sections. The various chapters are accompanied by tools and resources to help the reader think critically about the content in the chapter. ","organization_rating":5,"organization_review":"I was impressed with the way the book was organized. When thinking about the topic of Organizational Behavior, it can be challenging to decide where to start and how to organize the content. This book does a nice job organizing the various topics by themes and providing appropriate sub-headings to help the reader make sense of the overarching concepts of the book. ","interface_rating":4,"interface_review":"The website interface seems to be the easiest to use and navigate. When I downloaded the pdf, there were some issues with the formatting of the content. Some of the pictures were not there anymore and some of the formatting was a little off. I feel like the impact these issues had on the usefulness of the book was minimal, but they were noticeable.  ","grammatical_rating":5,"grammatical_review":"I did not notice any grammatical errors, which was nice.","cultural_rating":5,"cultural_review":"There was nothing in this book that I found to be culturally insensitive or offensive. If anything the book content provided insights into how to be more culturally competent. ","overall_rating":9,"overall_review":"I appreciate the time and effort that was put into creating this resource. One of the challenges of using open educational resources is finding a one that is high-quality, and I believe the content in this book to be high-quality. ","created_at":"2018-11-01T16:28:13.000-05:00","updated_at":"2018-11-01T16:28:13.000-05:00"},{"id":2412,"first_name":"Rose","last_name":"Helens-Hart","position":"Assistant Professor","institution_name":"Fort Hays State University","comprehensiveness_rating":4,"comprehensiveness_review":"Text covers the major topics one would expect to see in a 200-300 level OB course. Would have liked to see more on vocational/workplace socialization. ","accuracy_rating":5,"accuracy_review":"Did not notice errors. ","relevance_rating":4,"relevance_review":"Uses relevant business cases, which will need to be updated in a few years. ","clarity_rating":5,"clarity_review":"Very readable but still sounds like a textbook. Formatting of bold words and summary/break out boxes makes the book conventional but also easy to access. ","consistency_rating":5,"consistency_review":"Terminology seemed to be used consistently. ","modularity_rating":5,"modularity_review":"Chapters are divided into short subsections making it easy to assign only portions of chapter reading. ","organization_rating":5,"organization_review":"Logical progression. I like that the chapter on managing demographic and cultural diversity is at the beginning. If you are following the order of information in the text, your class would begin with these important concepts. ","interface_rating":5,"interface_review":"Clear table of contents. Easy to navigate. ","grammatical_rating":5,"grammatical_review":"No grammatical errors noticed. ","cultural_rating":4,"cultural_review":"Text discusses \"The Role of Ethics and National Culture\"  in each chapter, which is nice. More elements of diversity and intersectionality, however, could be considered in examples.  \"Managing\" diversity is a very traditional way to look at difference. ","overall_rating":9,"overall_review":"Using sections of it for a professional business communication class. Many topics covered such as managing conflict and teams, are relevant to professional, business, and organizational communication classes. ","created_at":"2018-11-28T12:13:19.000-06:00","updated_at":"2018-11-28T12:13:19.000-06:00"},{"id":2445,"first_name":"Yefim","last_name":"Khaydatov","position":"Lecturer","institution_name":"LAGCC","comprehensiveness_rating":5,"comprehensiveness_review":"Textbook covers the appropriate range of topics in the course.  ","accuracy_rating":5,"accuracy_review":"Organizational Behavior - 2017 accurately ","relevance_rating":5,"relevance_review":"The content is up-to-date, consists of recent research and literature.  The textbook reflects the most recent information and arranged in a manner that makes necessary updates easy to implement.","clarity_rating":5,"clarity_review":"The textbook is written in a clear, appropriate and accessible language.","consistency_rating":5,"consistency_review":"The text is consistent in terminology and framework within and throughout the chapters.","modularity_rating":5,"modularity_review":"The textbook has easily divided sections to quickly navigate through the various chapters and sections of the textbook.","organization_rating":5,"organization_review":"The textbook follows the sequence of topics as expected in the industry when compared with other textbooks written on the same subject of organizational behavior.  ","interface_rating":5,"interface_review":"No issues have been encountered and use of the online version is user friendly. ","grammatical_rating":5,"grammatical_review":"No grammatical errors were noted.","cultural_rating":5,"cultural_review":"The text reflects appropriate and inclusive language.","overall_rating":10,"overall_review":"The textbook provides a wonderful resource in each chapter for discussion through the case scenarios, short vignettes, questions, group activities and a wide range of exercises.  A rich selection of video clips to complement the Ethical Dilemma exercises in the chapters would be a wonderful addition to see added in the next publication or version of the textbook.  Thank you.","created_at":"2018-12-05T13:16:48.000-06:00","updated_at":"2018-12-12T09:20:00.000-06:00"},{"id":3633,"first_name":"Leslie","last_name":"Bleskachek","position":"Adjunct professor, Minnesota State College Southeast","institution_name":"Minnesota State University System","comprehensiveness_rating":5,"comprehensiveness_review":"The textbook includes some valuable topics that are often not discussed in other texts, namely the study of power and politics. The first chapter also includes an introduction of why this study is important, which is an interesting inclusion. At the start of each section, the learning objectives are listed. The toolbox and exercises are great additions that allow students to quickly apply new learning in their environment. This is a sort of embedded workbook that assists instructors in developing activities related to the text.  This work is more than a narrative or relevant facts; there are a lot of activities and case studies included to aid student understanding.","accuracy_rating":5,"accuracy_review":"The work is accurate. There are in text citations as well as bibliographies to provide opportunities for further research.","relevance_rating":5,"relevance_review":"Much of the research and information included is very recent and citations are included if readers wish to read the original work.  Section 1.5 on Trends and Changes could easily be updated as needed, allowing the work to remain up to date in future iterations.","clarity_rating":5,"clarity_review":"The language is clear, has little jargon, and is easy to read and interpret. The key takeaways aid student understanding and ensure the main objective is understood for each section.","consistency_rating":5,"consistency_review":"There is consistency throughout the document with similar formatting in each section to aid navigation and understanding.","modularity_rating":5,"modularity_review":"With the learning objectives clearly outlined, it would be easy to break this work into smaller modules or recombine sections into lessons. Also, with exercises, case studies and other tools provided, this work could easily be utilized in various ways.","organization_rating":4,"organization_review":"It was an unusual choice to include the learning style inventory in this text and unclear why it was placed after the introduction to this specific material. It might be more appropriately placed in a preface.   While the information was organized clearly within sections and was well labeled, it is not clear why the authors decided to start with specifics first rather than an overview of organizational behavior first and then following with specifics. It might be more logical to begin with the content that is in sections 14 and 15.","interface_rating":5,"interface_review":"The exercises, key takeaways, etc. are well organized and help focus learning. The use of graphics and visual representation of data was well deployed throughout to help break up long sections of text. The inclusion of case studies in each section was a great way to aid understanding and demonstrate the concepts on real world situations. The interface worked smoothly and consistently with no difficulties noted. The organization was easy to navigate for the end user.","grammatical_rating":5,"grammatical_review":"There were no grammatical errors identified","cultural_rating":5,"cultural_review":"The work uses appropriate language and displays cultural sensitivity. Although it is also addressed in other sections, there is a section that specifically addresses various concerns related to multiculturalism and the diverse nature of organizations today.","overall_rating":10,"overall_review":"This is a comprehensive work that includes engaging, current organizational situations to illustrate concepts. This is more than just a narrative or literature review of the subject. The textbook also includes numerous current case studies, exercises, ways to apply the learning and challenge thinking. Combined with the learning objectives outlined at the start of each section, this work provides a great deal of easy to understand content and is user friendly for both students and teachers alike.","created_at":"2020-03-07T20:40:31.000-06:00","updated_at":"2020-03-07T20:40:31.000-06:00"},{"id":3835,"first_name":"Ken","last_name":"Grunes","position":"Assistant Professor","institution_name":"Framingham State University","comprehensiveness_rating":5,"comprehensiveness_review":"The layout of the textbook follows a logical progression which is both complete and the proper depth.","accuracy_rating":5,"accuracy_review":"The authors have allowed multiple perspectives and theories are supported by empirical evidence.","relevance_rating":5,"relevance_review":"The most relatable topics are covered proportional to students' interest levels.","clarity_rating":4,"clarity_review":"Most of the material could be enhanced by a terminology glossary at the beginning of each chapter.","consistency_rating":5,"consistency_review":"Terms and concepts carry the same explanation and context from one chapter to the next.","modularity_rating":4,"modularity_review":"Chapters and subject matter are clearly delineated and can be appreciated as a stand alone module.","organization_rating":4,"organization_review":"The text is presented in a logical progression from \"Individual\", \"Groups\", and finally \"Organizations\".","interface_rating":4,"interface_review":"Information is presented in a straight forward manner with few distraction.","grammatical_rating":5,"grammatical_review":"the text appears to be free from grammatical errors.","cultural_rating":5,"cultural_review":"Good sensitivity to multi-cultural class composition.","overall_rating":9,"overall_review":"The textbook appears to be complete.","created_at":"2020-05-27T08:57:16.000-05:00","updated_at":"2020-05-27T08:57:16.000-05:00"},{"id":4411,"first_name":"Tracey","last_name":"Sigler","position":"Associate Professor","institution_name":"The Citadel","comprehensiveness_rating":5,"comprehensiveness_review":"Covers all the traditional topics","accuracy_rating":5,"accuracy_review":"High quality","relevance_rating":5,"relevance_review":"The book is a few years old but it is easy to supplement with new concepts and current examples.","clarity_rating":5,"clarity_review":"very clear","consistency_rating":5,"consistency_review":"good","modularity_rating":5,"modularity_review":"the online format makes it easy to read find and small sections of the chapters.","organization_rating":5,"organization_review":"Well organized - make sense to the reaer","interface_rating":5,"interface_review":"good","grammatical_rating":5,"grammatical_review":"high quality","cultural_rating":5,"cultural_review":"appropriate","overall_rating":10,"overall_review":"I have used this book for a couple of years for an MBA OB class. It provides good coverage of the basic concepts and some cases and activities that have been useful.  I supplement the class with my own links to videos and articles.  I am thinking of using this in my undergrad class as well.  The author is disguised but is well-known and respected in the field. Students appreciate being to use an open resource.","created_at":"2020-11-30T11:18:46.000-06:00","updated_at":"2020-11-30T11:18:46.000-06:00"},{"id":4569,"first_name":"Laura","last_name":"Boehme","position":"Chief Information/Human Resources Officer; Faculty","institution_name":"Central Oregon Community College","comprehensiveness_rating":5,"comprehensiveness_review":"This book is extremely comprehensive and covers a the broad variety of organizational behavior topics. Each chapter is clearly titled, provides an outline, key terms, and summary of learning outcomes. Additionally, it includes critical thinking cases and assessments to expand and practice learning concepts. One additional feature is a link to a collaborative group area to further engage in the topics.","accuracy_rating":5,"accuracy_review":"The book content are accurate and rooted in current organizational practices. The topics are also relevant to existing issues in organizations such as cultural awareness, diversity, ethics, stress/well-being, and power and politics. No significant errors or bias were found in the contents. The book also includes numerous authors with a variety of expertise, further enhancing the accuracy and relevance of topics.","relevance_rating":5,"relevance_review":"The book was written in 2019 and includes current and relevant topics facing organizations. Each chapter is comprised of concepts, strategies, questions, and practical applications, allowing the learner to gain an in-depth exposure to the organizational behavior content. The text is written in a way that will allow easy updates in the future and the content has staying power.","clarity_rating":5,"clarity_review":"The textbook and chapters are clearly outlined with key terms, learning outcomes, and high levels of structure and consistency. The text is written in understandable terms, with appropriate introductions for the learner, relevant examples to demonstrate concepts, and opportunities to practice to further gain clarity.","consistency_rating":5,"consistency_review":"The structure of the book is internally consistent for each chapter, giving the learner an opportunity to understand the layout and approach of the book and its chapters. This structure enhances the learner's ability to absorb and practice the materials, cases, and assessments.","modularity_rating":4,"modularity_review":"The text is very modular and could be assigned and/or used as structured or can be utilized out of order. Chapter 1 appears to be a foundational chapter so it would be best to start there as it gives a nice overview of organizational behavior. The lower rating on this aspect of the textbook is primarily because there are so many chapters (19 total), that it might be challenging to cover all of the content in a typical term or semester. So the instructor and student would need to prioritize the most important concepts.","organization_rating":5,"organization_review":"The organization, structure, and flow of the textbook, the chapters, and the information within the chapters is highly structured. It is consistent for both the learner and the instructor, offering predictability and ease of planning. The table of contents is well-organized with clear chapter titles, sub-sections, and additional resources. The flow of topics makes sense, but also allows for modularity and flexibility.","interface_rating":5,"interface_review":"The interface is user-friendly, easy to find information, and intuitive. Navigation is straight-forward and there are helpful guides and prompts to ensure the reader knows how to progress through the content. The images and data within the chapters is laid out and organized in a professional manner. This is a very mature-looking OER textbook.","grammatical_rating":5,"grammatical_review":"No obvious grammatical or spelling errors were found in the text. It appears to have been well-edited and prepared for use. There are multiple author contributors which helps ensure content validity and accuracy.","cultural_rating":5,"cultural_review":"The textbook appears to be culturally aware. There are multiple chapters on diversity, inclusion, and cultural awareness. The pictures include people of color and also address diversity of approaches and perspectives in organizational behavior.","overall_rating":10,"overall_review":"This OER textbook book is ready to go for both the instructor and student. The topic is interesting and relevant. The content is well-organized. There are additional chapter resources to enhance learning and teaching. Overall I highly recommend this textbook. The instructor would have a relatively easy time developing a syllabus and course activities that are based on the identified learning outcomes.","created_at":"2021-01-12T18:52:25.000-06:00","updated_at":"2021-01-12T18:52:25.000-06:00"},{"id":4693,"first_name":"Jim","last_name":"Hickel","position":"Adjunct Instructor","institution_name":"American University","comprehensiveness_rating":5,"comprehensiveness_review":"The book covers all the relevant topics for organizational behavior.  No index or glossary, but the search function is effective for that purpose.","accuracy_rating":5,"accuracy_review":"No errors or biases were uncovered in my use of this book.","relevance_rating":4,"relevance_review":"The book was current as of its 2017 publication date, which is about as high as most expectations would go for a free online textbook.  Instructors will have to provide class updates, particularly in the rapidly-changing field of diversity.  For example:  I didn't find any reference to \"inclusion\" in the diversity chapter (or anywhere else in the book, if the search function was accurate), which is an important concept and should be stressed by the instructor.","clarity_rating":5,"clarity_review":"The text is very clear, and written to be understood at the undergraduate level.","consistency_rating":5,"consistency_review":"No inconsistences were uncovered in my use of the book.","modularity_rating":5,"modularity_review":"Each chapter works effectively as a stand-alone discussion of the topic.  They can readily be realigned.","organization_rating":4,"organization_review":"The book is generally well organized.  The organization could be enhanced if there were an up-front \"umbrella\" model for organizational behavior that tied together all the subjects covered in the textbook.  The Organization-Group-Individual model introduced in Chapter 1 doesn't easily relate to the concepts discussed in each chapter.  An instructor may find it useful to present a different OB model (for example, Inputs-Processes-Outputs) that to show how all the chapter topics fit together into one overall concept, so students can track where they are in the model.","interface_rating":5,"interface_review":"The interface worked out very well for my class.  I was able to set up links to each chapter in the relevant sections of the learning management system (in this case, Blackboard).  Students appreciated the ability to have direct links to the relevant textbook readings for each class -- and also appreciated that it was available at no additional cost to them.","grammatical_rating":5,"grammatical_review":"No grammatical or language errors were uncovered in my reading and use of the book.","cultural_rating":4,"cultural_review":"Generally sensitive to cultural issues.  Instructors may want to point out to their class that the \"Masculinity-Femininity\" dimension of Hofstede's Cultural Framework (Section 2.3 of the book), which draws upon stereotypes that were used in Hofstede's time, has largely evolved into the \"Aggressive-Nurturing\" dimension.","overall_rating":9,"overall_review":"Very useful book, as good as any fundamental Organizational Behavior textbook I've ever read from any publisher.  However, because of its age and the rapid evolution of organizational behavior, instructors will have to be careful to provide in-class updates.","created_at":"2021-03-15T22:29:12.000-05:00","updated_at":"2021-03-15T22:29:12.000-05:00"},{"id":4763,"first_name":"Amanda","last_name":"Hinojosa","position":"Assistant Professor","institution_name":"Howard University","comprehensiveness_rating":5,"comprehensiveness_review":"This book covers all of the topics one might expect from an Organizational Behavior course. Where it seems to differ from other Organizational Behavior books is the level of attention devoted to topics (some might for example focus less on negotiation, while this book has a chapter on it; other books might have a chapter devoted just to individual differences, while this one focuses on individual differences and perception within one chapter).","accuracy_rating":5,"accuracy_review":"The book contains accurate discussion of concepts, theories, and application.","relevance_rating":4,"relevance_review":"The book has several case studies (usually one at the beginning and end of each chapter). These are great, but over time they may be a bit dated, for example if they reference a CEO of a company who is no longer the CEO of that company. However, users could create their own follow-up questions that account for what has happened since the case was written. Alternatively. if any future updates were made to this content, readers could benefit from a standard set of questions to add to the end of each case that would encourage the instructor and students to find out more to see if the implications of that case still apply based on the newer information on the company/CEO/manager described. For example, they use the case of Indra Nooyi as CEO of Pepsi and talk about her as though she is currently the CEO, but her tenure as CEO ended in 2018.","clarity_rating":5,"clarity_review":"The book is easy to read and all terms are appropriately explained and defined.","consistency_rating":5,"consistency_review":"There is not much of an underlying framework that requires terms to be used from one chapter to the next (e.g. there are not many cases where something is defined early on and then revisited later in the book). In other words, the chapter numbers don't imply sequence so there is enough consistency across chapters to allow for users to skip around the book and still have the relevant information within that chapter without having to consult other sections to understand.\r\nThere is consistency in the way each chapter is presented and the supplementary points in each. I describe more about this consistency in organization in the modularity and organization sections.","modularity_rating":5,"modularity_review":"The content is very modular and can easily be referred to in larger or smaller parts. The chapters are each broken into sub-sections, which can be linked directly (e.g. https://open.lib.umn.edu/organizationalbehavior/chapter/3-2-the-interactionist-perspective-the-role-of-fit/) or the chapter as a whole could be linked https://open.lib.umn.edu/organizationalbehavior/part/chapter-3-understanding-people-at-work-individual-differences-and-perception/) Each page is dedicated to a sub-section, and the links are embedded to the sidebar table of contents which would allow users to further click through to the area that they are looking for if they know the number and/or title of the sub-section they are interested in.","organization_rating":5,"organization_review":"The topics are presented clearly and in a logical fashion. The book does not require much sequential introduction of content, so users could easily find only chapters they want to teach in the order they wish to teach them and assign them in a way that differs from the numerical sequence in the book.","interface_rating":5,"interface_review":"Images are displayed clearly. Content navigation is easy with the clickable sub-section links, but users might also be able to use the pdf version if they are unable to access the internet. Users of the pdf version would need information on section titles, as there are no page numbers in the web-based interface for the version. However, if they have the information for chapter and/or sub-section number and title, they would be able to sufficiently navigate the pdf to find the content needed.","grammatical_rating":5,"grammatical_review":"I have not found any grammatical errors in my use of this book.","cultural_rating":5,"cultural_review":"The book  designates a chapter to demographic diversity and cultural diversity and includes one sub-section at the end of each chapter that briefly describes cultural differences in relation to the content from that chapter. It could be more comprehensive in its discussion of cultural diversity, but I have not found evidence to suggest that it is insensitive or offensive in its coverage of topics.","overall_rating":10,"overall_review":"I have used this book in my course for three years now, and overall I really like it. The links are really easy to integrate into my LMS (BlackBoard) to guide discussions and assign specific parts of the reading. There are some places where the book makes reference to \"your instructor has this information\" as though there are accompanying Instructor Resources but I am unaware of how to access those if they do exist. It tends to be on active learning possibilities (e.g. the negotiation chapter references roles that the instructor would distribute). It doesn't affect the use too much, it just means that I end up choosing a different activity that doesn't reference other resources which I don't have access to.","created_at":"2021-04-13T11:22:36.000-05:00","updated_at":"2021-04-13T11:22:36.000-05:00"},{"id":4779,"first_name":"Brittni","last_name":"Heiden","position":"Senior Director of Graduate Programs","institution_name":"Trine University","comprehensiveness_rating":5,"comprehensiveness_review":"The text, Organizational Behavior provides a comprehensive overview of several topics, including: motivation, communication, managing groups and teams, conflict resolution, power and politics, making decisions, etc. Within each chapter, the author provides key takeaways and exercises that allow the students to apply their knowledge of the topic.","accuracy_rating":5,"accuracy_review":"Each topic is presented in an accurate manner, supported by current practices, and relevant examples.","relevance_rating":4,"relevance_review":"For the most part, the content with the book  is supported by current practices and many relevant examples. However, some of the examples, particularly those within the case studies can be outdated. Being that the book was written in 2019, it is likely missing vital examples and case studies from 2020 and 2021.","clarity_rating":5,"clarity_review":"The book flows well and is written in a manner that is easily understood by undergraduate students.","consistency_rating":5,"consistency_review":"Each chapter is set up in a similar fashion, making it easy for the reader to navigate the material. Along with this, each chapter has appropriate examples and exercises that correspond with the covered material.","modularity_rating":4,"modularity_review":"The book is extensive, but each chapter is easily navigated by students. It would be very doable for instructors to piece together important information, or prioritize chapters without disrupting the students. The textbook is very lengthy, as are many Organizational Behavior texts, so it may be difficult for each chapter to be covered during a semester. However, due to the fact that each chapter is easily and readily divisible into smaller sections, or subsections, instructors can prioritize the information they would like to cover.","organization_rating":5,"organization_review":"The organization of the textbook is clear and logical. There are proper transitions so the students are aware regarding what they should expect next.","interface_rating":5,"interface_review":"Navigation is very easy for students to use. There are very few, if any, distractions throughout the text.","grammatical_rating":5,"grammatical_review":"No grammatical errors were found throughout the text.","cultural_rating":5,"cultural_review":"Great examples are used throughout the text to highlight cultural diversity within the workplace.","overall_rating":10,"overall_review":"Overall, this is a great text for undergraduate Organizational Behavior courses. It is well written, offers many opportunities for students to apply their knowledge, and also covers a diverse range of topics.","created_at":"2021-04-16T11:23:32.000-05:00","updated_at":"2021-04-16T11:23:32.000-05:00"},{"id":33490,"first_name":"Jalal","last_name":"Maqableh","position":"Instructor - Ph.D. Candidate","institution_name":"James Madison University","comprehensiveness_rating":5,"comprehensiveness_review":"This book is comprehensive in two ways: \r\n(1) The organizational behavior topics it covers. The most important topics that new employees (fresh graduates) would need to know are included in this book.\r\n(2) The learning methodology includes the topics' content, discussion questions, key takeaways, and exercises.","accuracy_rating":5,"accuracy_review":"This book is accurate and provides relevant content. In general, no key mistakes were identified.","relevance_rating":5,"relevance_review":"The book is relatively new (2019). It talks about current practices in today's organizations. Some topics in organizational behavior are stable while others are changing very fast. Therefore, it will be important to look to the places where there will be a need for updates.","clarity_rating":5,"clarity_review":"The book is clear and helps the reader to move through sections smoothly.","consistency_rating":5,"consistency_review":"The structure of the chapters is very consistent. This facilitates the learning process.","modularity_rating":5,"modularity_review":"Although the size of the book is large and not logical to be used all in one semester. The design of the book separates the learning topics into small learning packages that can be selected based on the need.","organization_rating":5,"organization_review":"The flow of the book makes it logical to build each chapter based on the previous one. This is good for educational purposes because it helps the instructor during the transition from one topic to another.","interface_rating":5,"interface_review":"Easy to use and to move through different parts.","grammatical_rating":5,"grammatical_review":"No grammar issues were found.","cultural_rating":5,"cultural_review":"The book clearly highlights cultural diversity within the organizational context.","overall_rating":10,"overall_review":"This is a very well-written book for university students. It gives the opportunity for readers to comprehend organizational behavior in an interesting way.","created_at":"2021-11-29T20:33:59.000-06:00","updated_at":"2021-11-29T20:33:59.000-06:00"}],"url":"https://open.umn.edu/opentextbooks/textbooks/organizational-behavior?locale=es","updated_at":"2026-05-18T02:09:35.000-05:00"},{"id":71,"title":"Beginning Management of Human Resources","edition_statement":null,"volume":null,"copyright_year":2016,"ISBN10":null,"ISBN13":"9781946135117","license":"Attribution-NonCommercial-ShareAlike","language":"eng","accessibility_statement":null,"accessibility_features":"unknown","description":"Human Resource Management teaches HRM strategies and theories that any manager—not just those in HR—needs to know about recruiting, selecting, training, and compensating people. Most students will be managing people at some point in their careers and not necessarily in a human resource management capacity. As businesses cut back, they may outsource HR duties to outside vendors. Or, in smaller businesses, the HR department is sometimes small or non-existent, and managers from other departments have to perform their own HRM. Therefore, teaching HRM from the perspective of a general manager, in addition to an HR manager, provides more relevance to students' careers and will give them a competitive advantage in the workplace. This text also provides practical applications of theory relevant to today's workplace. You won't find discussions about “posting vacancies on a job board” or “sending memos.” In the real world, HRM leverages technology in every aspect of the job—from online training modules to technology for better managing flex-time workers and telecommuters. Consider how most companies have gone “paperless” with pay stubs by using software. While such technology has made HRM easier, it has also created a new set of challenges. For example, how does a manager actually implement a new pay system? Therefore, it's important for students to understand what kinds of platforms exist in today's workplace to enhance their effectiveness as future managers. The conversational style of Human Resource Management engages students, while the academic rigor of its content provides them with the tools that any manager needs—whether they work in HR or a different department. PLUS it offers an array of supplements that gives them practice creating real HR documents and role-playing real HR scenarios. Add value to your students' education, enhance the relevance of your curriculum, and make your students more employable by adopting this book for your HRM class. Read it now online today!","contributors":[],"subjects":[{"id":2,"name":"Business","parent_subject_id":null,"call_number":"HF5001","visible_textbooks_count":144,"url":"https://open.umn.edu/opentextbooks/subjects/business?locale=es"},{"id":20,"name":"Human Resources","parent_subject_id":2,"call_number":"HF5549","visible_textbooks_count":13,"url":"https://open.umn.edu/opentextbooks/subjects/human-resources?locale=es"},{"id":21,"name":"Management","parent_subject_id":2,"call_number":"HD30.4","visible_textbooks_count":60,"url":"https://open.umn.edu/opentextbooks/subjects/management?locale=es"}],"publishers":[{"id":189,"url":"https://www.lib.umn.edu/publishing","year":null,"created_at":"2018-09-07T12:22:37.000-05:00","updated_at":"2018-09-07T12:22:37.000-05:00","name":"University of Minnesota Libraries Publishing"}],"formats":[{"id":2252,"type":"Online","url":"https://biz.libretexts.org/Bookshelves/Management/Beginning_Management_of_Human_Resources","price":{"cents":0,"currency_iso":"USD"},"isbn":null},{"id":1667,"type":"PDF","url":"https://biz.libretexts.org/Bookshelves/Management/Beginning_Management_of_Human_Resources","price":{"cents":0,"currency_iso":"USD"},"isbn":null},{"id":1668,"type":"eBook","url":"http://open.lib.umn.edu/humanresourcemanagement/","price":{"cents":0,"currency_iso":"USD"},"isbn":null},{"id":2251,"type":"XML","url":"https://open.lib.umn.edu/humanresourcemanagement/","price":{"cents":0,"currency_iso":"USD"},"isbn":null},{"id":2253,"type":"ODF","url":"https://open.lib.umn.edu/humanresourcemanagement/","price":{"cents":0,"currency_iso":"USD"},"isbn":null}],"rating":"4","textbook_reviews_count":26,"reviews":[{"id":139,"first_name":"Marilyn","last_name":"Byrd","position":"Assistant Professor","institution_name":"University of Oklahoma","comprehensiveness_rating":5,"comprehensiveness_review":"The author covered the most commonly discussed topics that are found in HRM textbooks. Setting this textbook apart from others was the inclusion of a standalone chapter on communication. This is sensible since communication is critical to managing people. The inclusion of a section on workplace bullying and workplace violence is also timely and not commonly provided in detail to which the author presented. Also I was pleased to see a discussion on career development and succession planning these items are often missing from HRM textbooks.\r\n\r\nThe author included discussion of SIGs, professional organizations, and conferences as a useful way for professionals to enhance their professional expertise and as a source for jobs. This is another discussion that is timely and well needed. ","accuracy_rating":5,"accuracy_review":"Based on the other HRM textbooks I have used, the author gives an accurate presentation of HRM. By using examples like the Fortune 500 Focus and links to resources that support the discussion, the author  gives credibility to the content.","relevance_rating":4,"relevance_review":"It can be taken into consideration that the time lapse between writing the content and the actual publication there may be more updated information available. I did not necessarily discover that in this text, although I did note the latest reference sources were 2012.","clarity_rating":5,"clarity_review":"Clear and reader friendly.","consistency_rating":5,"consistency_review":"The textbook was consistent in layout and presentation of content across all 14 chapters. ","modularity_rating":5,"modularity_review":"The author sectioned each chapter and assigned learning objectives for each section. This is a technique I have not encountered widely and sets this textbook apart from others. It also makes it easier to assign readings to students.Assigning learning objectives for each section allows students to self-check before moving on to the next section.","organization_rating":4,"organization_review":"Organization and structure of the textbook was clear and easy to follow. In some places, the author highlighted or numbered items and this makes it easier for points to \"jump out.\"  It is often a challenge to encourage students to read--this technique may be more motivating.  ","interface_rating":4,"interface_review":"Visually, the book was appealing and I did not note issues that would confuse the reader. The one thing I noted was the  need to have spacing between paragraphs. There was not a distinguishable separation in most cases.","grammatical_rating":5,"grammatical_review":"I encountered no grammatical errors.","cultural_rating":5,"cultural_review":"Chapter 3 was devoted to topics of diversity and culture. This textbook presented a realistic discussion of diversity that is not encountered in most of the HRM textbooks I have used. The discussion of power and privilege was most needed. Most  HRM textbooks omit this discussion. Instead other textbooks will present diversity from the perspective of \"diversity is appreciated\" but lack a discussion of cultural sensitivity. I also appreciate how the chapter addressed diversity training with an emphasis on power and privilege---this is an approach lacking (in general). ","overall_rating":9,"overall_review":"This book delivered what the author promised---a textbook that is practitioner focused. Human resource management is a course that needs a \"how to\" approach as well as a conceptual approach so that students can see how to perform tasks. I have used and read several HRM textbooks--this one is the most useful I have found. For example, the author described for students how to design training programs and how to make relevant. The author gave examples of types of issues that might be causing performance issues--this is particularly useful for students who have not been in management positions. These types of examples places the content into context.  The author described how to design a performance appraisal system and how to write job descriptions. The author described practical examples of theory--for example instead of stating what a Theory X manager might do, the author gave an example. The \"how to\" approach and designing the textbook for the HRM practitioner is what makes this HRM textbook unique. The cases, scenarios, team activities, and video examples are what students need to make the concepts come to life.  ","created_at":"2015-01-12T18:00:00.000-06:00","updated_at":"2015-01-12T18:00:00.000-06:00"},{"id":544,"first_name":"Valerie","last_name":"Barnett","position":"Instructor","institution_name":"Kansas State University","comprehensiveness_rating":3,"comprehensiveness_review":"The textbook covers some topics in depth, but leaves key elements out of other topic areas.  For example, the section related to workforce planning in chapter 2 does not completely cover supply and demand and does not discuss actions that can be taken to respond to anticipated surpluses and shortages.  Background and reference checks were not covered in the chapter on selection.  Employment laws were covered briefly in chapter 3 and interspersed throughout the text.  It felt like a piecemeal approach. \n\nThe textbook included complete chapters on employee communication, retention and motivation, and safety and health. These are topics I normally reference, but do not cover in depth in my course.","accuracy_rating":4,"accuracy_review":"I did not find any inaccuracies.  However, I found that in some places the author used different terminology than what is normally used by human resource management professionals.","relevance_rating":3,"relevance_review":"The textbook was originally published around 2011 and key cases and laws are not included in the text.  Many of the YouTube videos are available, but are dated.","clarity_rating":4,"clarity_review":"The book provides good examples and cases to explore the concepts and terminology.","consistency_rating":5,"consistency_review":"Yes.","modularity_rating":2,"modularity_review":"The book incorporates the practice of introducing a topic and then indicating that the topic will be explored further in later sections and chapters of the textbook.  This practice would make it hard to assign chapters out of order.","organization_rating":2,"organization_review":"The chapters are not organized in the order I normally teach the topics and topics are covered in more than one chapter.  Compensation and benefits are discussed in the same chapter.  Typically I use texts that include separate chapters for pay structure, incentive pay and benefits and I cover the topics in more depth.","interface_rating":4,"interface_review":"The interface is fairly clean.  Several of the videos required an access authentication code.  However, most of the links to videos worked.","grammatical_rating":5,"grammatical_review":"I did not find any problems with the grammar in the textbook.","cultural_rating":5,"cultural_review":"I did not notice any insensitive or offensive examples or references in the text.","overall_rating":7,"overall_review":"This book does not fit my needs.  According to the preface, \"competing books are focused on the academic part of HRM, which is necessary in a university or college setting. However, the goal with this book is not only to provide the necessary academic background information but also to present the material with a practitioner’s focus on both large and small businesses.\"  I needed the book to go into more depth in some areas and include less information on other topics. \n\nThe organization of the topics and the flow of the textbook also does not work with the way I teach my class.\n\nHowever, I will use this textbook as a source for my teaching.  The text includes excellent cases, discussion questions, tables, videos, etc.  that I can use to enhance the class.","created_at":"2016-08-21T19:00:00.000-05:00","updated_at":"2016-08-21T19:00:00.000-05:00"},{"id":755,"first_name":"Tom","last_name":"Zeni","position":"Assistant Professor","institution_name":"West Virginia University","comprehensiveness_rating":4,"comprehensiveness_review":"The book includes all of the major HR functional areas and topics included in most HRM textbooks. To their credit, the author choose to include several additional sections (such as communication, management \u0026amp; leadership styles, and multiculturalism) that are not found in traditional HRM texts. There have been several key legislative changes which have impacted the field of HRM since the text's last update. Discussions surrounding the Affordable Care Act and recent changes to the FLSA should be added to subsequent releases. I was not able to locate an index or glossary per se, however, a list of references is provided at the end of each major topic.","accuracy_rating":5,"accuracy_review":"I did not observe any inaccuracies in reading the text and the language used is objective and neutral.","relevance_rating":5,"relevance_review":"The book is definitely arranged to make future updates relatively simple. In my earlier comments, I suggested several potential updates which could be (along with all others) seamlessly integrated into the existing work.","clarity_rating":5,"clarity_review":"The author does an excellent job of keeping the text readable, particularly when addressing topics that can sometimes get bogged down in legalese and other jargon (we love or acronyms). The author introduces the language of HR in a way an everyday reader can interpret.","consistency_rating":5,"consistency_review":"The text follows a general format throughout making it easy to navigate on all platforms.","modularity_rating":3,"modularity_review":"In its current form, the text is reasonable modular. Chapters are broken into topics and these are referenced in the Table of Contents making navigation straightforward. Within each topic are various subtopics. These are arranged and blocked in manageable sizes for the reader. As a recommendation for improvement, the author may wish to consider revisiting the topics/subtopics. In many cases throughout the text, the number of subtopics under and topic heading are fairly large. It would benefit the reader to either have more topics with fewer subtopics, or to have subtopics referenced in the Table of Contents for easy navigation.","organization_rating":5,"organization_review":"The topics are presented in a fairly standard fashion that mimics the flow of human capital through an organization. Many HR areas overlap, and I commend the author on the introduction of topics when necessary to fully explain a concept, while indicating the topic will be discussed in further detail later (see, for example, the treatment of EEOC concerns in Chapter 3 on Diversity \u0026amp; Multiculturalism and how it is revisited again in Chapters 4 and 5). This is a glaring omission in many other works, and it serves to make the concepts feel isolated and distinct when they are very much interrelated. Bravo!","interface_rating":4,"interface_review":"I did not observe any issues with the interface or distortion. I will note that at least one video link I attempted to follow required login credentials and I was therefore not able to view it (see Chapter 2.2 \"How Would You Handle This?).","grammatical_rating":5,"grammatical_review":"I did not notice any grammatical errors in the book.","cultural_rating":5,"cultural_review":"The text includes a chapter on the front end devoted to Diversity and Multiculturalism. I see this as an improvement over many texts that do not have a devoted chapter on the subject, or that \"tuck it away\" towards the end. Cultural sensitivity is an important issue in HR and General Management, and introducing the topic up front allows the reader to consider cultural issues throughout the remainder of the text. The author does a noticeably good job of selecting images and stories the reflect cultural diversity as well.","overall_rating":9,"overall_review":"One of the more comprehensive (yet readable) HR textbooks I have encountered. Each chapter opens with a short vignette that puts the reader into a lifelike and highly probable scenario, engaging their interest in what's to come. This is a refreshing change over the traditional chapter opening highlighting a corporate operating  lesson. Beyond the text, the book is embedded with external resources that are both interesting and relevant, improving the reader's overall experience. Each section is organized by learning objectives, chapters close with summaries and exercises... this book delivers everything a traditional textbook has to offer and then some!","created_at":"2016-12-05T18:00:00.000-06:00","updated_at":"2016-12-05T18:00:00.000-06:00"},{"id":778,"first_name":"Kathy","last_name":"Milhauser","position":"Professor","institution_name":"Concordia University Portland","comprehensiveness_rating":4,"comprehensiveness_review":"The text covers most of the necessary material to support an introductory course in Human Resource Management for undergraduate business students. One topic that I don’t always see emphasized in textbooks that was included here was Retention of employees (Chapter 7) and Communication (Chapter 9) which I believe could be left out, since this is covered in lower division courses on organizational behavior and communication. The only thing I didn’t see that is included in the text I am currently using was a chapter on Job Design. ","accuracy_rating":3,"accuracy_review":"I didn’t see any accuracy issues, other than issues with the use of data and sources that are a few years old that may no longer be accurate. Details in the Relevance section.","relevance_rating":3,"relevance_review":"I didn’t find all of the videos to be as helpful as I would have liked, and didn’t feel that they were tied in very well with the key points in the text (i.e. Dilbert Video in Chapter 1). Text uses data from 2010 census that should be updated (Figure 1.6). Generational differences article was from 2005.\n\nThe book was primarily written to the potential HR Manager. I prefer a perspective that speaks to any potential/future manager in a way that holds each accountable for managing human resources, not looking to a formal HR Manager to do so. Sections on how to develop an HRM Plan, for example, would not be relevant to managers of other functions, even though the tasks in the HRM Plan might represent valuable work for any manager to perform.\n","clarity_rating":5,"clarity_review":"I really like some of the examples and explanations of concepts. Section 3.2 does an especially good job of defining and illustrating issues of privilege that can be encountered in the workplace. Chapter 4 on Recruitment is also very clearly laid out and would be simple for students to follow. Good integration of motivational theories to help students think about various compensation plans in Chapter 5.","consistency_rating":5,"consistency_review":"I found the style and structure of the text to be consistent. ","modularity_rating":5,"modularity_review":"The text could easily be aligned to a 10 week term or 15 week semester course, as the chapters can be assigned singly or in pairs to students and support classroom activities and projects. Chapters could also be assigned and used out of order.","organization_rating":5,"organization_review":"I thought the flow of the text was fine. I can see following the flow of the chapters in a course, or changing the order of some of the chapters, and don’t see any issues with this in the design of the text.","interface_rating":3,"interface_review":"Getting back to the text after watching a video required using the back button – it would be easy for students to be distracted by the additional videos offered, and not go back to their reading. There were also some links that required a user. i.d. and password that I wasn’t able to access (api.wistia.com . . .). There were also YouTube videos linked to the text that are no longer available (i.e. Chapter 3). Video in Chapter 4 on Top Interview Questions wanted viewer to click on Subscribe.","grammatical_rating":5,"grammatical_review":"I saw only a few very minor grammatical errors that would not be distracting to students.","cultural_rating":5,"cultural_review":"There was a very good chapter on Diversity and Multiculturalism (Chapter 3) and another on International HRM (Chapter 14) that were very good and added to the global relevance and cultural issues in organizations.","overall_rating":9,"overall_review":"I think this is a great book, and could be an asset to a course in Human Resource Management for undergrad students. It is well written and provides clear, easily usable activities, exercises, and cases. My only issues are that there are some issues with some of the videos and quite a few of the resources need to be updated to ensure relevance.","created_at":"2016-12-05T18:00:00.000-06:00","updated_at":"2016-12-05T18:00:00.000-06:00"},{"id":1170,"first_name":"Valerie","last_name":"Wallingford","position":"Professor","institution_name":"Bemidji State University","comprehensiveness_rating":3,"comprehensiveness_review":"The majority of the HRM topics included in most HRM textbooks. That being said there area few areas that were left out or could be elaborated upon: Equal Employment Opportunity should have an entire chapter devoted to it. Workforce, jobs, and job analysis should have an entire chapter devoted to it. Training \u0026amp; development were combined in one chapter and possibly should have a chapter devoted to each topic. Compensation \u0026amp; benefits were combined in one chapter and possibly should have a chapter devoted to each topic. There should be a chapter devoted to employee rights and responsibilities. A new release is probably due to discuss changes in healthcare, etc.","accuracy_rating":5,"accuracy_review":"Content was accurately represented (just needs to be updated with most recent laws and regulations), error-free, and unbiased with good examples and links that support the content.","relevance_rating":4,"relevance_review":"The most recent reference source noted was 2012 which is already 5 years old. A newer release would be good to make sure that recent changes in laws and regulations are covered such as with healthcare requirements.","clarity_rating":5,"clarity_review":"The text was written so that students would easily be able to read and comprehend the material.","consistency_rating":5,"consistency_review":"All chapters utilized consistent terminology, style and structure which makes it easy to follow.","modularity_rating":5,"modularity_review":"It is consistent in that chapter concepts are introduced and further expanded upon, therefore, I see no disruption to the reader so yes the book's content has modularity.","organization_rating":4,"organization_review":"I think the organization is for the most part good. However, equal employment opportunity should be covered early on and as I mentioned in #1 there are chapters that combine two important topics that should be in separate chapters, etc.","interface_rating":4,"interface_review":"Some videos required additional login information that I was not able to view. For the most part the book's interface was good.","grammatical_rating":5,"grammatical_review":"There were no grammatical errors that I found.","cultural_rating":5,"cultural_review":"The content was written with no biases, it utilized good examples that were inclusive. I did not perceive anything to be insensitive or offensive.","overall_rating":9,"overall_review":"I teach a senior undergraduate level HRM course and this course needs to cover the latest in rules and regulations which this text does not in some case. Therefore, I would not adopt this text for my course but it may be appropriate for lower level HRM courses.","created_at":"2017-04-11T19:00:00.000-05:00","updated_at":"2017-04-11T19:00:00.000-05:00"},{"id":1786,"first_name":"Denise","last_name":"Potosky","position":"Professor","institution_name":"Penn State University","comprehensiveness_rating":3,"comprehensiveness_review":"The textbook covers most of the main topics typically associated with HRM and includes a \"linked\" table of contents. The definition of HRM in Chapter 1 (“the process of employing people, training them, compensating them, developing policies relating to them, and developing strategies to retain them”) is used to set up most of the subsequent chapters in the text.  But this definition is narrower and more basic than the implied definition of HRM according to Ulrich’s model presented in Chapter 2, in which a manager of HR needs to be a strategic partner, change agent, administrative and functional expert, human capital developer, and an employee advocate. I wish the text were organized to address the latter definition, as it would be more comprehensive and suitable for advanced undergraduate and graduate level students interested in managing human resources and/or becoming HR managers.\n\nThe depth of coverage varies for each topic.  The information on compensation, for example, is quite detailed and interesting, but the information on selection tends to \"mention\" ideas rather than develop details. \n\nIn Chapter 4, the section on job analysis seems peculiar.  First, figure 4 provides a very simple process model (e.g., select the jobs to study, determine information needed, identify sources of data…), but then quickly introduces forms and questionnaires.  Where are students of this course supposed to get the questionnaires?  Then task vs. competency-based approaches are described, but there is no mention of worker-based job analysis approaches.  If a competency approach focuses on KSAOs, is it still a job analysis?\n\nAnd why not use O*Net to help identify essential tasks of common jobs?   ","accuracy_rating":3,"accuracy_review":"A lot of the information presented is general and most information is accurate, albeit dated in places.  \n\nSome of the information provided is incorrect.  For example, in the context of selection tests in Chapter 5, the author states, “Personality tests such as Meyers-Briggs and the “Big Five” personality factors may be measured and then compared with successful employee scores.”  The Meyers Briggs measures personality style and preferences, not personality traits, and is not valid for use in selection.  \n\nIn other places, the presentation of information is peculiar and somewhat misleading, if not incorrect.  For example, when presenting cognitive ability tests, the author writes, “A cognitive ability test measures intelligences, such as numerical ability and reasoning. The Scholastic Aptitude Test (SAT) is an example of a cognitive ability test. It is important to note that some cognitive ability tests can have disparate impact. For example, in EEOC v. Ford Motor Co. and United Automobile Workers of America, African Americans were rejected from an apprentice program after taking a cognitive test known as the Apprenticeship Training Selection System (ATSS)1. The test showed significant disparate impact on African Americans, and it was then replaced by a different selection procedure, after costing Ford $8.55 million. Some sample test categories might include the following…”  \n\nThe SAT is considered as an entrance exam by some universities, and the ATSS showed disparate impact against African Americans. In fact, many if not most cognitive ability tests administered in the U.S., including the SAT, are associated with disparate impact.  This is an important consideration, but is it part of the definition of what cognitive ability tests are?  Why not have a separate paragraph about disparate impact in selection tests, which would include considering how interviews and various tests might create adverse impact?\n\nAnother example where accuracy can be questioned is the statement “Most expatriates go through four phases of adjustment when they move overseas for an assignment.” (Chapter 14).  A few studies have found some support for the culture shock model of adjustment, but several studies have found that this model is not very accurate. Further, expatriation is only one type of global assignment, and is not necessarily the most popular type of global work performed in organizations today. More recent research evidence would really help to update the material presented.  \n","relevance_rating":3,"relevance_review":"An HRM textbook can be difficult to keep up-to-date, and the author has done a good job in terms of the many laws and changes to HR systems that have occurred since the 1980s.  That said, the underlying assumptions and research evidence for the different recommendations regarding key HR practices do not always reflect current thinking in the field.  There is so much to cover and keep up-to-date, it might be helpful to have co-authors from different areas of expertise in the different HR functional areas work on this textbook.\n\nIn addition, some of the actitivities seem dated.  For example, in chapter 1 the exercise reads: \"In a group of two to three people, research possible career paths in HRM and prepare a PowerPoint presentation to discuss your findings.\"  In an online course (likely to use an online textbook), student teams are likely to use other, newer presentation technology and formats. ","clarity_rating":4,"clarity_review":"The language used throughout the book is professional and accessible, but sometimes the author assumes that little to no explanation is necessary for examples or key points. For example, I watched the Wendy’s 1989 training video (Chapter 8), but whatever the author implied was excellent about this training video was not obvious to me.  The author states, “This excellent training video was used at Wendy’s to teach employees how to grill the perfect burger. Although the video is over twenty years old, the concepts used in it are still true today.”  What concepts?  Why is this video excellent?\n\n","consistency_rating":4,"consistency_review":"The author writes, \"this book is equally important to someone who wants to be an HR manager and to someone who will manage a business,\" but for the most part this book assumes that the reader is a student looking to begin a career as an HR manager.  All of the information and cases put the reader in the role of an HR manager or consultant.   For example, in chapter 1, \"You have just been hired to work in the human resource department of a small company. You heard about the job through a conference you attended, put on by the Society for Human Resource Management (SHRM).\"  Why would anyone not already pursuing a career in HRM attend a SHRM conference?\n\nFor someone going into HR, some of the scenarios make it seem deceptively easy to change an organization's culture or people's attitudes towards, say, training or performance.  In several places, key information is presented more like \"do's and don'ts\" advice than evidence-based guidelines.  \n\nThe overall format of the book is very consistent, with key concepts presented at the beginning and summary definitions and exercises presented at the end of each chapter.  Some of these exercises and cases seem quite good and interesting.\n","modularity_rating":3,"modularity_review":"This is a difficult criterion to evaluate because certain concepts and practices in HRM would be difficult to move around in a 100% modular fashion in a course.  For example, job analysis and specification needs to come before recruitment, which logically precedes information on selection, training, and performance appraisal.  Overall, this textbook does a fairly good job addressing so many different but related concepts and practices in separate chapters, and as such could probably be reorganized to some extent.  \n\nOne thing that could be improved, however, is the fact that in the first five chapters, the author often mentions that other topics will be covered later in the book. For example, several legal concepts are embedded in the material for different chapters, but sometimes this information seems \"too little, too late\" in that students may not have the opportunity to develop an overall understanding of the U.S. legal framework for employment.  By the time they get to international HRM in Chapter 14, it may not be obvious why the managers in the case about operating in Peru were unable to anticipate cultural and legal differences.","organization_rating":4,"organization_review":"The opening case for chapter 4, similar to the one used in the other chapters, seems to refer to a 50-employee company.  Is the author recommending a job analysis for 50 employees?  Wouldn’t employees in a smaller firm have more overlap between jobs?  What about person-job fit or person-organization fit?  \n\nMost of the opening chapter cases put the reader in the role of an HR manager in a small firm, but chapter 7 abruptly tells the reader to change roles to an “HR consultant.”  \n\nThe overall organization and flow of the chapters is clear. ","interface_rating":3,"interface_review":"The interface is ok.  There aren't many images or figures.  The figures are fairly small on the screen, and it would be good to have a \"click to enlarge\" link associated with some of them.  \n\nMost of the video links return the message, \"“Flash-embedded videos are no longer supported…but you can watch on YouTube.”  The video on \"Stereotypes and the Effect on Privilege\" in chapter 3 is no longer available on YouTube.","grammatical_rating":3,"grammatical_review":"The use of second person and especially second person commands adds a “preachy” tone.  For example, “Make sure that job announcements aren’t posted only for your Facebook friends to see; post them in a variety of places to gain the largest and most diverse response.”\n\nAlthough the sentences are grammatically correct, it is not appropriate to change person and verb tense and voice so frequentialy within paragraphs.  For example, “Once you have developed your recruitment plan, recruited people, and now have plenty of people to choose from, you can begin the selection process. The selection process refers to the steps involved in choosing people who have the right qualifications to fill a current or future job opening. Usually, managers and supervisors will be ultimately responsible for the hiring of individuals…”","cultural_rating":4,"cultural_review":"I did not find this text to be insensitive or offensive. \n\nIn chapter 3, the author perhaps approaches inclusiveness to a fault. multiculturalism is not defined, but focuses on inclusiveness, understanding, and respect, “looks at” unequal power and privilege, i.e., whether “advantages are based on a system in which one race, gender, and sexual orientation is predominant in setting societal rules and norms.”\n\nAlthough the author claims that “the idea of power and privilege is not about “white male bashing” but understanding our own stereotypes and systems of advantage so we can be more inclusive with our coworkers, employees, and managers.”  Yet, in a U.S. business school classroom context, it is difficult to imagine that a white, heterosexual, male student won’t view this as some sort of intervention. \n\nAt the end of the chapter, the focus on inclusiveness and respect seems to fade into the background: “Multiculturalism is a term that is similar to diversity, but it focuses on development of a greater understanding of how power in society can be unequal due to race, gender, sexual orientation, power, and privilege.”\n\nIn the chapter on selection, a few of the example interview questions are confusing and may suggest an implicit bias. For example, “You can’t ask direct questions about marital status or ages of children. An alternative may be to ask, ‘Do you have any restrictions on your ability to travel, since this job requires 50 percent travel?’”  This example made me pause, as it seems to imply that readers assume that a job candidate's willingness to travel is somehow connected to their marital status or family situation. Why is a question about travel an alternative to a question about marital/family status?\n","overall_rating":7,"overall_review":"I appreciate and admire the effort that went into preparing this text, as I believe it is a tremendous endeavor in a rapidly changing field that functions in so many different ways in different types of organizations.  \n\nThe exercises and case examples are a strength and they reflect the author's commitment to students application of course concepts and their development of critical thinking skills.","created_at":"2018-02-01T18:00:00.000-06:00","updated_at":"2018-02-01T18:00:00.000-06:00"},{"id":2072,"first_name":"Mussie","last_name":"Tessema","position":"Professor","institution_name":"Winona State University","comprehensiveness_rating":4,"comprehensiveness_review":"The textbook covers most HR topics that are found in other HRM textbooks. Although many issues related to Equal Employment Opportunity (EEO) were discussed in different chapters, it would have been good if an entire chapter had been devoted to EEO. Besides, compensation and benefits were discussed in one chapter (chapter 6), which should have been discussed under two separate chapters given the size, variety, and importance of employee benefits. Unlike other HRM textbook, however, the textbook includes full-fledged chapters on communication (chapter 9), and diversity and multiculturism (chapter 3), which are both important in effectively managing an organizational workforce.  ","accuracy_rating":4,"accuracy_review":"The content of the textbook is accurate and unbiassed. It covers fair presentation of the theoretical and practical aspects of HRM and includes references of all sources used, which also improve their verification and credibility.","relevance_rating":3,"relevance_review":"The content of the textbook is relevant to the respective HR topics/issues, although some of the data/information are not updated. The textbook was originally published in 2011/2012 and used sources from 2005-2010. Since its publication, there have been some legislative (laws and regulations) changes which have impacted some HR practices. Overall, the textbook is written in such a way that makes future updates relatively simple. ","clarity_rating":5,"clarity_review":"The textbook is written clearly and offers good examples and explanations of HR concepts and terminology.","consistency_rating":5,"consistency_review":"The style and presentation of the content of the textbook is consistent across all 14 chapters, which makes it easy to follow.","modularity_rating":4,"modularity_review":"The 14 chapters are divided into HR topics and sub-topics, which are also arranged in manageable sizes for the reader. Such presentation also makes navigation and assigning readings to students easy and straightforward.","organization_rating":4,"organization_review":"The textbook presented the 14 chapters in a logical and straight forward manner. It assigned learning objectives for each chapter and section, which allow students what to expect from each chapter/section.","interface_rating":3,"interface_review":"The textbook is free of any issues with the interface or distortion of images/charts, and any other display features that may distract or confuse the reader. The only problem I encountered was with some links that required login credentials (e.g. video link: Chapter 2.2- How Would You Handle This).","grammatical_rating":4,"grammatical_review":"The textbook does not contain grammatical errors that would be distracting to students. I only found a few typo-errors, which could be easily corrected. For example, on page 23, “… and expectations are different(Capezza, 2010).” There is no space between the word ‘different’ and ‘(Capezza)’. Also, there is no space between ‘200,000’ and ‘total’ on page 393, “… incidence rate=number of injuries and illness × 200,000total hours worked by all employees…”. ","cultural_rating":5,"cultural_review":"The textbook does not have insensitive or offensive examples. Unlike other HRM textbooks, it dedicated a chapter to “diversity and multiculturism” (chapter 3), which is also presented fairly. It also makes a good point in that while diversity is about the ingredients, the mix of people and perspectives, inclusion is about the container, the place that allows employees to feel they belong, to feel both accepted and different. Cultural sensitivity is a critical issue in managing people in an organization.","overall_rating":8,"overall_review":"It is one of the best textbooks I have used. It presents both the theoretical and practical aspects of HRM in appealing and convincing way. Overall, it is clear and easy to follow and is a great textbook for course in HRM for undergrad students. My two comments are: Adding two more chapters: Equal Employment Opportunity (EEO) and employee benefits and updating the text with most recent laws and regulations.","created_at":"2018-05-21T19:00:00.000-05:00","updated_at":"2018-05-21T19:00:00.000-05:00"},{"id":2086,"first_name":"Joseph","last_name":"Frank","position":"Adjunct Instructor / Manager HR Reporting and Compliance","institution_name":"Fontbonne University","comprehensiveness_rating":4,"comprehensiveness_review":"The book covers a wide variety of topics related to human resources management.\n\nThere is 1 brief mention of analytics for candidate sourcing, but much more discussion of HR analytics is needed in order to bring this forward to present day.  The HR analytics subfield has grown dramatically in its significance to the field during the past decade. Also the related subfield of HR Information Systems is barely mentioned at all.  A solid understanding of HR practice requires knowledge of how these subfields work and how they relate to the other subfields such as recruitment, training, compensation, benefits, etc.","accuracy_rating":4,"accuracy_review":"The content is somewhat accurate but not always unbiased.  For example, the discussion of how we define diversity vs multiculturalism is not necessarily how I would have constructed it.  \nAnother example is Table 2.2. It is a good summary of the 4 stages in business lifecycle but “Seattle University presentation” is not the original source of this!  That’s like the kind of citation an undergraduate student might use in a paper.  The citations URLs overall – when they are not broken links -- are from random local news and other types of websites that are rather dated (like jobs.aol.com) way too often. These are the kinds of sources that disappear quickly.  Academic citations would be much more stable, but admittedly less digestible for the average student. However, more solid academic citations would be more useful as resources to give students for writing their own academically rigorous papers.","relevance_rating":2,"relevance_review":"HR is a difficult topic to keep up-to-date. The activities are actually really good and pretty much timeless, especially the suggested group activities (although most of those would be hard to do in an online class, could be useful face-to-face).\n\nI have several concerns in the discussion of generational differences. The “Generation Y” case study reads really outdated.  Millennials now make up a slight majority of the workforce. Would be more compelling as a discussion of how Generation Z – the group really entering the workforce and college in the next 5 years – as Digital Natives differs from Millennial, Gen X, Baby Boomer and the earlier generations work styles.  Lots of articles are out there now that could be cited about “the 5 generations now in the workforce.”  \nThis quote is also outdated and conflicts with current reality:\n\"It is expected that over the next ten years, over 40 percent of the workforce will retire, and there will not be enough younger workers to take the jobs once held by the retiring workforce (Fernandez, 2007)\".\nIn fact, Baby Boomers – and some of the older generation too -- have stuck around. Because of the 2009 recession, many could not afford to retire when they planned. As an instructor with this book I would have to supplement with more current articles.\n\nThe section about PHR, SPHR and GPHR is now outdated since SHRM is now offering their own competing credentials.  That’s a confusing landscape even for seasoned HR pros – needs some explanation for students to understand how and why to pursue those HRCI credentials instead of SHRM-CP, etc.\n\nAlso I have several concerns in the areas of compensation and benefits.  The ACA discussion is very, very outdated. Section 6.4 should be called Benefits instead of Other Types of Compensation, and the title of Chapter 6 should be Total Rewards in order to be current with the jargon typically used today in the professionals of compensation and benefits. \n\nAlso policies and employee relations matters need updating. Sections about social media recruiting are very outdated (reflecting a 2011-12 timeframe). Issues with mobile device usage by nonexempt workers (i.e., Chicago Police Department) and overtime eligibility not addressed. Map of “right-to-work” states is also outdated given the political debates in several states on this issue. Internet usage policy is mentioned but nothing specifically about employee rights under the National Labor Relations Act (even in non-union employers) to conduct protected concerted activity online. This has in practice limited the legal scope of Internet acceptable use and social media policies.\n","clarity_rating":5,"clarity_review":"The writing is accessible, conversational without being unprofessional, and generally clear even when addressing complex, confusing jargon-laden HR topics.  This is where this book excels!","consistency_rating":4,"consistency_review":"The framework and terminology used are generally consistent without the textbook, although not always consistent with the terminology actually used by current-day HR practitioners.","modularity_rating":4,"modularity_review":"It would be pretty easy for me as an instructor to pick and choose chapters from this book to utilize and not stick with the textbook order. For example, I would pretty much scrap Chapter 6 (compensation and benefits) and replace with more current articles that reflect current practice in Total Rewards, particularly the impacts of the Affordable Care Act. But much of the other content I could use without too many changes and without much concern that the chapter refers to the previous chapter a great deal.","organization_rating":5,"organization_review":"The content generally flows well, although some of the \"key takeaways\" call-out boxes could be shorter and more succinct.","interface_rating":4,"interface_review":"Most of the video links did not work for me, and the ones that did were pretty low-quality videos. Maybe that's just a function of my connection speed, but could use enhancement.  Many of the images were stock photos of questionable relevance to the content.","grammatical_rating":5,"grammatical_review":"The grammar and the writing style were generally easy to follow and there were few typographical errors.","cultural_rating":2,"cultural_review":"The discussion of multiculturalism vs diversity is a good one, but leaves out the most common diversity and inclusion training concept in U.S. corporations today: unconscious bias.  Also the imagery is still mostly white faces in this chapter, which is also problematic. Aspiring HR practitioners are in my experience more diverse than the general student population.  Overall, the book has too many white faces in its imagery (whether stock photos or cartoons) which is problematic given the increasingly diverse U.S. student body and workforce. A textbook about HR matters including diversity and Equal Employment Opportunity needs to be especially cognizant of this.","overall_rating":8,"overall_review":"Many videos required a login; and many of the URLs deep-linking to specific articles from HRE, SHRM, etc don’t work anymore. ","created_at":"2018-05-21T19:00:00.000-05:00","updated_at":"2018-05-21T19:00:00.000-05:00"},{"id":2130,"first_name":"Huh-Jung","last_name":"Hahn","position":"Assistant Professor","institution_name":"Winona State University","comprehensiveness_rating":4,"comprehensiveness_review":"The textbook is very comprehensive, covering various subjects adequately. Unlike most other HRM textbooks, some unique chapters (e.g., Chapter 3 and Chapter 9) are included. However, some areas can be improved by adding more explanations or detailed information. My overall impression about the contents is that they are short and simple. This is fine for a survey textbook, but can be too brief for students wanting to study the topics in depth. Furthermore, it would help to have an index or glossary at the end. ","accuracy_rating":5,"accuracy_review":"Overall, the content is conveyed accurately with a neutral tone. ","relevance_rating":4,"relevance_review":"Some of the HR content (e.g. laws and regulations) requires continuous updates due to constant changes. Considering that the textbook was written several years ago, an update is recommended in terms of the content and the supplementary materials. ","clarity_rating":5,"clarity_review":"The author did an excellent job on clarity of the content. The content was very straight-forward and well-guided for readers. ","consistency_rating":5,"consistency_review":"The textbook has a high-level of consistency in terms of terminologies, interfaces, and organizations. ","modularity_rating":5,"modularity_review":"The textbook's modularity is excellent. The content is adequately divided into smaller chunks. ","organization_rating":5,"organization_review":"The topics are arranged in a logical order. Also, chapters throughout the textbook did a great job on connecting different topics by referring to other chapters appropriately. This may help students understand the interconnectivity of contents.  ","interface_rating":4,"interface_review":"There were no significant interface issues. The textbook's interface was easy to follow and consistent throughout the chapters. However, I recommend addressing an issue regarding page layout for tables or figures. Specifically, several pages do not present tables or figures despite showing only their titles. For example, the title of a table is placed on page 254, while the actual table is shown on page 255. Similar issues are found on pages 269-270 and pages 295-296. ","grammatical_rating":5,"grammatical_review":"I did not notice any grammatical errors. ","cultural_rating":5,"cultural_review":"I did not notice any cultural insensitivity or offensiveness in the content. Rather, the textbook puts the importance of cultural perspectives as one of the key fundamentals for good HR practice; this was done by placing the subject of diversity and multi-culturalism at the front of the textbook while other HR textbooks do not. ","overall_rating":9,"overall_review":"The author did an excellent job on making the content very practical and interesting. Each chapter has a good balance of containing both general information and the necessary how-to's for particular, real-world situations. Human Resources Recall, cases, and exercises at the end of each chapter are very critical and thought-evoking - one of the best that I have ever seen. Lastly, this book leaves a very positive impression in regards to the quality of open textbooks. This reviewer hopes the use of open textbooks becomes more mainstream throughout universities and other teaching institutions.","created_at":"2018-05-21T19:00:00.000-05:00","updated_at":"2018-05-21T19:00:00.000-05:00"},{"id":2566,"first_name":"Lee","last_name":"Myers","position":"Faculty","institution_name":"Linn-Benton Community College","comprehensiveness_rating":3,"comprehensiveness_review":"The (2016) content is appropriate for a survey course in Human Resources Management.   It is geared toward helping current and future supervisors and managers understand the functions, roles, and practices needed to manage employees.  While the practical examples and applications are dated (2011) key HRM terms are relevant and are clearly communicated.  \r\nThe specific sections of the text that are limited and could use more detail:\r\n\r\n1.\tLaws, regulations, and policies.  Laws have been amended, legislation has been passed and agency regulations have changed since 2011 (e.g., the Affordable Care Act, FSLA, Privacy Law, OSHA, IRS (tax) and Labor Law)\r\n\r\n2.\tInclude a new section on HRM digital technology, (e.g., Talent websites, social media, video job interviewing, mobile apps and optimization, cloud-based record management, analytics, and predictive modeling, real-time and always-on feedback systems)\r\n","accuracy_rating":3,"accuracy_review":"The text is relatively free from errors.  Authors have taken care to represent several sources and practices applicable to various public and private organizations as well as industries and company size.  Relevance and reflection of recent research are a greater concern.\r\n\r\n","relevance_rating":3,"relevance_review":"Specific content reflecting \"current practices\" and organizations dated.   Updates would be time-consuming in order to replace existing content. Most examples are from resources dated 2011 or prior.","clarity_rating":4,"clarity_review":"The writing style is conversational and has limited jargon.  It is appropriate for most students at the community college level.","consistency_rating":3,"consistency_review":"The framework is consistent from section to section.  The section content does build upon previously discussed and defined terminology.  \r\n\r\nThe content is broken down in a format where cross-reference links are embedded into section areas.  While the intention is to help the reader either skip to a section or review content from an earlier section, it be may not be all that helpful to the reader.  A possible alternative to this formatting would be:\r\n1.\t Including a glossary of terms and subject index.\r\n2.\t Including a typeface whereby the key terms are not only bolded but the definition of the term is also designated by italics or linked to a lookup feature.\r\n","modularity_rating":3,"modularity_review":"Most Human Resources Management activities do not happen in a vacuum, therefore, the difficulty of creating a text that is modular reflect this challenge. The text is broken down according to basic HR functions and concepts and has some potential of reorganization and standalone capability.","organization_rating":3,"organization_review":"The content is broken down in a format where cross-reference links are embedded into section areas.  While the intention is to help the reader either skip to a section or review content from an earlier section, it be may not be all that helpful to the reader.  A possible alternative to this formatting would be:\r\n1.\t Including a glossary of terms and subject index.\r\n2.\t Including a typeface whereby the key terms are not only bolded but the definition of the term is also designated by italics or linked to a lookup feature.\r\n","interface_rating":3,"interface_review":"There are some distortion and sizing issues with images and charts.  Some video quality is marginal.\r\n\r\nMost resource direct links are currently available, though have not been updated with current material. (e.g., Dictionary of Occupational Titles -could be updated to using O*Net Online, YouTube videos could be searched for more current content and higher quality video, SHRM resources replaced by sources that do not require access rights or logins.)\r\n\r\n ","grammatical_rating":4,"grammatical_review":"Few grammatical, word usage or typographical errors were noted.  ","cultural_rating":3,"cultural_review":"To be more reflective and sensitive to the current workforce and cultures, additional content would make the text more inclusive.  (e.g., gender identity, sexual orientation, single parenting and caregiving, biculturalism, veteran status, and disabilities.)","overall_rating":6,"overall_review":"The basic structure (headings and numbering) allows users to navigate throughout the document and appear to be conducive to assistive technology.  YouTube videos allow for closed captioning and transcripts increasing accessibility. ","created_at":"2019-02-13T20:45:11.000-06:00","updated_at":"2019-02-13T20:45:11.000-06:00"},{"id":2670,"first_name":"Patturaja","last_name":"Selvaraj","position":"Assistant Professor","institution_name":"Gettysburg College","comprehensiveness_rating":4,"comprehensiveness_review":"The textbook covers the most important topics in Human Resource Management. Diversity is vital for the success of organizations. A full fledged chapter covers the aspects of diversity and multiculturalism. The following topics could have been covered in detail: Equal Employment Opportunity and the legal environment, Employee Benefits, HR Analytics (could have been a separate chapter), Human Resources Information Systems (HRIS) and Talent Management. Employee engagement is emerging as an important area in HRM. A separate chapter about employee engagement would have added great value. Subject index at the end would be of great help. ","accuracy_rating":5,"accuracy_review":"I did not come across any inaccuracies in the textbook. The information and examples provided is accurate and unbiased. Some of the practical aspects of HRM are justified using theories. It provides an opportunity for the participants to know about the theoretical underpinnings as well.  ","relevance_rating":4,"relevance_review":"Constant changes in laws and regulations make it difficult to incorporate the amendments, as and when it takes place. Some of the examples are dated. The text is simple, hence incorporating updates will not be an issue. ","clarity_rating":5,"clarity_review":"The content is simple and well structured. The examples provided for the concepts would help students to learn the concepts clearly and grasp it quickly. The cases provided at the end of every chapter is also very helpful. ","consistency_rating":5,"consistency_review":"I found the textbook to be consistent. There is not much of overlap between chapters. The book chapters are arranged in a logical chronological order , which provides an opportunity for the students to built on the concepts learnt in earlier chapters. ","modularity_rating":5,"modularity_review":"The textbook is divided into different sections and organized very well. It is easy to read and understand each section. The table of contents provide link to different sections, which makes it easy to access the particular section in the textbook. ","organization_rating":4,"organization_review":"The content and topics are arranged in a logical order. Students would be curious to know about the benefits that they would be entitled for, as an employee. It would help to provide more details about employee benefits. ","interface_rating":3,"interface_review":"There is a scope for improvement, although I did not encounter major issues. 1) some of the links require login credentials. 2) Some of the video links did not work. for examples the link provided in page 125 (Silly Job interviews: Monty Python) did not work. 3) issue with page lay out for tables and figures. for example In page 35. the table heading appears in page 35 whereas the table appears in page 36. ","grammatical_rating":5,"grammatical_review":"I did not come across any grammatical errors. ","cultural_rating":5,"cultural_review":"The textbook appears inclusive. It is neither insensitive nor offensive. It has a separate chapter dedicated towards diversity and multiculturalism.  ","overall_rating":9,"overall_review":"This is a good text book for a beginner to understand the basic functions of Human Resource Management and it also provides practitioner focus. The book is very practical and interesting. The cases and video links provided would help the students to understand the concept in a better way. The text book can covers some topics in greater detail like - In the job analysis topic, detailed coverage of techniques for collecting data for job analysis and also mention about different job analysis technique could have incorporated. Similarly, in Chapter 2, the author could have mentioned how HR practices change depending on the strategy of the organization like cost leadership, differentiation and focus. While discussing about different techniques of selection, discussing about group discussion, case method, case competition conducted by different organizations would have helped students to know more about different and contemporary techniques. While discussing about pay for performance , it would have helped to know about advantages and disadvantages of pay for performance and conditions in which it can/cannot be used. Overall, it is a comprehensive textbook. ","created_at":"2019-03-14T17:25:24.000-05:00","updated_at":"2019-03-14T17:25:24.000-05:00"},{"id":3570,"first_name":"Jiwon","last_name":"Suh","position":"Assistant Professor","institution_name":"University of Texas at Arlington","comprehensiveness_rating":4,"comprehensiveness_review":"The author covers pretty much every topic that should be covered in HR management. Especially, I like that the author places Strategic HR management upfront. Additionally, I like that the author has a chapter 9: Successful Employee Communication which is not normally covered by other textbooks. This topic is very important, particularly to HR managers. ","accuracy_rating":4,"accuracy_review":"I did not come across any inaccuracies. But, I found some tables do not have references. ","relevance_rating":3,"relevance_review":"This textbook needs to be updated. Tables are mostly from 2010 - 2011 which are perceived old. For example, Table 14.2 Top Global 100 Companies is based on 2010 data. We all know that the contents in the table are no longer true. Also, youtube videos should be replaced with more recent examples.  ","clarity_rating":5,"clarity_review":"This textbook is written concisely, and I believe students would easily be able to read and understand. ","consistency_rating":5,"consistency_review":"The structure and style are great and consistent. I also like the cases that are included at the end of the each chapter. It will be easily used by instructors. ","modularity_rating":5,"modularity_review":"The content is adequately divided into small pieces. Yes, the modularity is great.","organization_rating":5,"organization_review":"The organization of the chapters are good, easy to follow, and very logical. ","interface_rating":4,"interface_review":"No serious issue, but some minor issues as I mentioned earlier. Some tables do not include references. ","grammatical_rating":5,"grammatical_review":"I did not come across any grammatical errors.","cultural_rating":5,"cultural_review":"I did not notice any cultural insensitivity. Diversity and cultural perspectives are a very important topic in HR management and the textbook successfully includes the topic. ","overall_rating":9,"overall_review":"Generally, this textbook is in excellent shape and I am considering to adopt. However, I strongly recommend to update or publish the next version. ","created_at":"2020-02-05T14:06:45.000-06:00","updated_at":"2020-02-05T14:06:45.000-06:00"},{"id":3702,"first_name":"Joshua","last_name":"Jensen","position":"Adjunct Professor, SHRM-SCP","institution_name":"George Fox University","comprehensiveness_rating":4,"comprehensiveness_review":"This textbook addresses a wide range of important topics relevant to human resource management today. The text covers most of the key areas that should be considered in an undergraduate course on human resource management. Strengths of the text include content related to the strategic role of HR (Chapter 2), which is placed toward the front of the text (as it should be), along with content related to HR’s role in retention of top talent (Chapter 7). A weaknesses of the text relates to the inclusion of a chapter on successful employee communication (Chapter 9). This is indeed an important topic but one that is often covered in other undergraduate courses. Another weakness of the text is that it is very thin on any content related to Human Resource Information Systems (HRIS), which in today’s global business environment is a critical component of an effective human resource management function. On a final note, a considerable difference between this text and most other HR texts is that it addresses applicable HR/employment laws within each respective section of the text, whereas many other human resource management texts dedicate an entire chapter to HR/employment laws. The approach of this text makes more sense as these concepts are often first exposure for many students in an undergraduate human resource management course.","accuracy_rating":4,"accuracy_review":"The content of the text is accurate and relatively free from error. The text does a good job of providing sources for most information. However, I would recommend inclusion of more rigorous, academic sources to complement the existing professional sources referenced throughout the text. Several of the URLs and links provided throughout the text are broken and need updated. Human resource management changes so frequently and any textbook on the subject must also be updated frequently, as discussed below.","relevance_rating":2,"relevance_review":"Human resource management is a highly dynamic subject matter. Just this week Congress and the President enacted significant new legislation related to human resource management and employment matters due to the COVID-19 pandemic. This is a good example of just how fast things can change in the field of human resource management. While I wouldn’t expect a textbook on human resource management to be updated in real-time, I would expect that it be reviewed at least every two years, if not every year. Some content of the text is outdated and in need of refreshing. Many of the data points and sources used throughout the text are outdated – some by nearly 10 years. The text does not provide adequate coverage of Human Resource Information Systems (HRIS), which is a critical component of any human resource department today. On a final note, in the discussion regarding skills necessary for human resource management, the discussion on HR certification only covers the Human Resource Certification Institute’s (HRCI) PHR, SPHR, and GPHR certifications. The text makes no mention of the Society for Human Resource Management’s (SHRM) HR certifications which came on the scene over 5 years ago. The SHRM-CP and SHRM-SCP today are highly recognized and sought-after standards in the human resource field.","clarity_rating":5,"clarity_review":"The text is well written with regard to clarity. Human resource management is a complex subject matter, yet the text does a very good job of addressing difficult topics in a clear, easy to understand manner. It provides the perfect balance of informal and technical language.","consistency_rating":5,"consistency_review":"The text is internally consistent in terms structure and style. The terminology, framework, and flow of the text is very good. Chapters are sequenced in a logical format, and chapters have a similar look and feel. No inconsistencies were noted.","modularity_rating":4,"modularity_review":"The modularity of the text provides for ease of breaking down concepts and looking at individual components within chapters. The Table of Contents guides the reader to particular sections within each chapter which is helpful. The text is organized by relevant chapters and then each chapter is organized with multiple sections that are of reasonable length with appropriate section headings that are easy to follow. Overall the book is easy to navigate.","organization_rating":5,"organization_review":"Overall the text is organized very well, the structural consistency is good, and the content flows in a very effective manner. Organization is critical to a complex subject matter, and this text provides that.","interface_rating":4,"interface_review":"The text is laid out well and is visually appealing. It is more “exciting” from a visual perspective than many e-texts I have come across. Sections are properly titled and they are chunked into sections that contain manageable amounts of information. However, as mentioned previously, many of the URLs and links throughout the text are broken and don’t work. Many of the video links do not work as well.","grammatical_rating":5,"grammatical_review":"The text is well-edited and relatively free from grammatical and typographical errors.","cultural_rating":3,"cultural_review":"I appreciate the fact that the text had a separate chapter on Diversity and Multiculturalism (Chapter 3). That said, it could be more robust, and include other forms of bias not mentioned (such as unconscious bias). In general, the discussions on diversity and inclusion are well laid out. One issue that I would point out is that while there are few images and pictures sprinkled throughout the text, these images do not portray much diversity – they mostly reflect individuals of Caucasian decent with very little cultural diversity reflected. Consideration of updating the images and pictures to reflect the more current diverse workforce is recommended.","overall_rating":8,"overall_review":"Overall, this open textbook on Human Resource Management is a good open textbook that is a viable alternative to expensive big-publisher textbooks on the subject matter for an undergraduate class. While the textbook is not perfect (and no textbook is), I support adoption of this open textbook for undergraduate human resource management courses facilitated by a human resource management professional who can supplement the text with updated materials and cases to give students a relevant and current overview of the human resource management field.","created_at":"2020-04-03T09:02:03.000-05:00","updated_at":"2020-04-03T09:02:03.000-05:00"},{"id":3838,"first_name":"Lauren","last_name":"Maguire","position":"Professor","institution_name":"Bunker Hill Community College","comprehensiveness_rating":5,"comprehensiveness_review":"The text provides a solid overview of the tenants of HR Management. It is somewhat technical in its approach, but touches on all important areas of a introductory review.","accuracy_rating":5,"accuracy_review":"Content is accurate, error-free and unbiased.","relevance_rating":5,"relevance_review":"The approach to the subject matter is broad and offers examples across the spectrum.","clarity_rating":4,"clarity_review":"The reading level is fairly high. The text  uses some business jargon and occasionally refers to concepts that may not be readily  understandable to entry level students.","consistency_rating":5,"consistency_review":"The text is internally consistent in terms of terminology and framework.","modularity_rating":4,"modularity_review":"The material is broken down within each chapter. Each concept is addressed individually and also as a whole.","organization_rating":5,"organization_review":"The text manages the information in a clear and effective manner.","interface_rating":5,"interface_review":"The text is free of significant interface issues, including navigation problems, distortion of images/charts, and any other display features that may distract or confuse the reader.","grammatical_rating":5,"grammatical_review":"The text contains no grammatical errors.","cultural_rating":3,"cultural_review":"The text discusses a variety of corporate situations and managerial tools. It assumes a formal business structure which does not always address the many different cultural and personality issues which complicate HR Management.","overall_rating":9,"overall_review":"A solid option and valuable OER resource.","created_at":"2020-05-27T09:45:33.000-05:00","updated_at":"2020-05-27T09:45:33.000-05:00"},{"id":4275,"first_name":"Julia","last_name":"Carr","position":"Professor","institution_name":"James Madison University","comprehensiveness_rating":4,"comprehensiveness_review":"The topics covered by the book are comprehensive and reflect the areas an HR manager would deal with on a daily basis. The book begins with a very good overview of human resources with sets the stage for the information to follow. It is well organized and the Key-Takeaways will be very helpful for students as well as the way the important vocabulary is called out in bold.","accuracy_rating":3,"accuracy_review":"The content is accurate, error-free and unbiased. It provides a good foundational knowledge for those seeking an introduction to human resource management and development. It does need to be updated with present day statistics. It does indicated that it was updated in 2016, however most of the references were from 2010 or 2011 or earlier. In addition, I would recommend a more robust group of references to deepen the content presented.","relevance_rating":3,"relevance_review":"The general content covered is good and relevant to a person learning about the basics of human resource management. It hits the major functional areas if HR that I am teaching in an Introduction to HR type of class. Much of the data presented is coming from statistics gathered in 2011 or earlier. In addition there are topics where significant changes have been made since 2011, such as web-based training delivery platforms, employment law, challenges of labor unions and examples shared related to sexual orientation. That being said it is tough to keep this information up to date. \r\nThere are many areas that are presented that would be very helpful to student with no background in human resource management such as the introduction of a SWOT analysis and then the practical example that follows and the forms presented such as in the section on job analysis","clarity_rating":5,"clarity_review":"The text is written in an organized fashion that is easy to follow. Technical terminology is bolded and definitions are provided for additional clarity.","consistency_rating":5,"consistency_review":"The text is consistent in the framework and it is very easy to follow. In addition, as an instructor, it is helpful because each chapter has the same flow and consistent ancillary items.","modularity_rating":5,"modularity_review":"The design of the text lends itself to a flexible course design. It would be easy to change the organizational structure to cover things in a different order or to leave a section out if it was not relevant to course objectives. However, the topic order that the text follows work well as is and does not need much, if any adaptation.","organization_rating":5,"organization_review":"The topics in this text were sequenced well and very easy to work though. The organization was such that it built on the basic introductory topics to the more technical concepts.","interface_rating":4,"interface_review":"There were no significant interface issues that I encountered. I did use mainly the printable PDF version because from past experience I thought that is what my students would primarily use. There are some videos that require additional login credentials.","grammatical_rating":5,"grammatical_review":"The text contains no grammatical errors.","cultural_rating":4,"cultural_review":"I did not see any glaring issues here. I do think a more robust discussion of these topics could be presented. As I said previously, much has occurred in this area since 2011. It is stated that this textbook was updated in 2016, but the references in the Diversity and Multiculturalism chapter are from 2010 and 2011. This is a chapter given the present state of our society that I feel warrants expansion and deeper coverage of the areas presented.","overall_rating":9,"overall_review":"This textbook provides a solid foundation in human resource management and development. I would consider adopting it for my class if the information was updated and brought into present day terminology and issues/challenges. I love the organization, key takeaways and may of the exercises. I also appreciate the cases and the connection between many of the concepts to practical workplace examples.","created_at":"2020-07-30T18:00:36.000-05:00","updated_at":"2020-07-30T18:00:36.000-05:00"},{"id":4331,"first_name":"Satoris","last_name":"Howes","position":"Professor","institution_name":"Oregon State University","comprehensiveness_rating":3,"comprehensiveness_review":"The main content includes areas that are of most importance for HR practitioners, although some areas are missing and/or under-represented. I think this is to be expected of most any book, and completely understand and appreciate the difficulty in creating a truly comprehensive yet reasonable-length book. Overall, there is much to like, and most of the main topics that are usually covered (and those covered for SHRM certification) are included. In terms of some specifics, I liked that there was a section on alternate dispute resolution when discussing performance management issues. I don’t see that in all HR books but it is quite valuable. The section on employee separation – I personally don’t like the term “rightsizing” as I think it likely has negative “PR” connotations. In addition, in today’s world, I think a discussion of furloughs is needed, as they are quite prevalent. I feel like HR has gotten much more savvy in recent times in terms of possible ways to deal with economic woes, and examples that are more recent (e.g., related to how companies have handled things during the COVID-19 pandemic) would be helpful. Given that many of the references/examples are from 2011, this is an area where much supplementation would be necessary. In Chapter 11 (on Employee Assessment) there are also areas I would feel the need to supplement. For example, given the animosity associated with performance appraisals, I typically like to discuss the reasons for / purposes of performance appraisal and link it more clearly to strategic imperatives. I like how motivational theories are brought into the section on compensation (termed pay theories in this book) as I think that is a key element of compensation that is not always considered. I didn’t see any mention of corporate social responsibility and felt the discussion of ethics was a bit short, so those would also be areas I’d supplement. In sum, the basic comprehensiveness is fine for a standard undergraduate HR text. I would feel the need to supplement in many areas, whether wholly (e.g., CSR issues, HRIS, impact of AI, ) or to bring in more detail (e.g., ethics). In order to make room for this during a term, I’d likely not use the chapter on communication, as we cover that in our OB course and there wasn’t really anything in that chapter that seemed HR-specific.","accuracy_rating":4,"accuracy_review":"Most of the information is accurate. However, due to the outdated nature of some of the information (the book was originally published in 2011 and this version was adapted/published in 2016 yet it seems like things weren’t updated beyond 2011…), there is some misinformation within the text that an instructor would want to be aware of. For example, Table 10.1 shows the various employment-at-will exceptions by state. Unfortunately, there are several that appear to be wrong. At the very minimum, I would recommend alerting students to the need to check on their state’s requirements and restrictions when it comes to any law as legal issues are quite fluid. To be fair, this is an issue that any textbook would have after a couple years. In addition, some links to YouTube videos no longer work so that is something to also be aware of (though the ones that do work are valuable and/or fun in many cases).","relevance_rating":3,"relevance_review":"This book was originally produced in 2011 and adapted/published to the current version in 2016. While much of the basic information is still very much relevant (basic terminology and general HR concepts) some things are simply out-of-date (e.g., legal findings mentioned earlier) or haven’t updated to be fully reflect today’s realities (e.g., furloughs, gig work, AI). As I noted earlier, this is a fine basic text with most content areas included, but you should definitely plan to supplement the content to ensure you’re up-to-date with what you’re covering. This is true for any HR book that is over 3 years old. Unfortunately, given most of the information in this book is from 2011, with just a few updates in 2016, there is much to update. Is it worth compiling all of that separately versus going with a more recent/updated text? I’m not sure.","clarity_rating":5,"clarity_review":"This is a clear positive for the book. I like that it is clear and there are light-hearted / funny examples that I think would appeal to students (e.g., Jack Sparrow and Barbossa negotiation video link). The cases, while sometimes a bit simplistic, are good ways to engage students in a discussion, though again with the simplicity they are likely somewhat shorter discussions (or well-suited to an online forum perhaps?). Overall, the text is well-suited for an undergraduate course (again, if supplemented content-wise), but would be far too simplistic for a graduate course.","consistency_rating":5,"consistency_review":"No problems with consistency. The layout of the chapters were fine and consistent with one another. Some chapters felt far shorter with less information than others though, so it might be worth combining the chapters when covering them (e.g., Chapters 10 and 11 – both on performance management).","modularity_rating":5,"modularity_review":"I have no problems here either. The chapters essentially stand on their own so you can teach them out of order, and there are links to related material in other chapters in case more explanation is needed. The text is also easily searchable, and Table of Contents easy to decipher, so the book seems easy in that respect.","organization_rating":4,"organization_review":"The author(s) is(are) upfront about the point that there is not a separate chapter focused on HRM laws, and that instead the laws are presented in the relevant chapters. I typically like to cover a separate section on legal issues as many laws cut across HR activities and I don’t want students to be confused. I find that many students already think that many laws only apply to the hiring of people and not to things like training and development opportunities or performance management. I like to talk about them early in the course and briefly refer back to that when we get to various chapters / content. So I feel like I would be supplementing this book with a separate section just on legal issues, and it may become overly redundant when presented again later. Alternatively, it could be seen as a great reminder / refresher of information. Regardless, I’d be supplementing beyond what is here to discuss HRM laws as a separate unit/section. Job analysis is in the section on recruitment. I have never taught it there, so that’s odd for me. And no mention of O*NET? That’s a clear miss IMHO. This said, the general organization is fine if you’re okay with legal things being interspersed, etc. – and like I noted earlier, the text is easily searchable and there are links throughout that take you to areas in other parts of the text that are relevant, so that’s nice.","interface_rating":5,"interface_review":"I had no problems with the basic interface. I was disappointed there was no subject index, but at least there is the possibility of searching in the text. Some searches are just funky (e.g., searching for ONET, it gave me “monetary” and I got nothing for O*NET, so it may be there and I just overlooked it and am not choosing the right search term). Many videos on YouTube have been removed so that’s no good, but within the text itself the links appear to work.","grammatical_rating":5,"grammatical_review":"I may have missed some, but I didn’t see any problems here. Things were clear and easy to read, unlike some open source texts I’ve seen that feel like they were thrown together with typos and poor grammar.","cultural_rating":3,"cultural_review":"Given the importance of diversity and inclusion in today’s world, and for HR in particular, I think this chapter could really be expanded on. Certainly, the surface of this issue is covered, but there is a lot more that could be done to discuss this topic. Many HR managers are struggling to update their DEI policies and create a diverse workforce, so more tangible discussions of ways to ensure equity beyond the four-fifths rule is needed. In addition, the reference to research in this chapter was a bit light, and the recommendations seemed a tad trite at times. Again, it’s great there is a chapter and the material is broached, but more depth would be ideal. In addition – the stock photos most definitely do not reflect a diverse population and should be updated accordingly so that students can relate to the profession.","overall_rating":8,"overall_review":"If you’re looking for a basic, inexpensive option for an undergraduate HR course, and you’re willing to supplement (in some cases considerably) in order to bring in important topics and ensure the material is up-to-date, this book works. There are definitely things to like about the book, and aspects that deserve kudos. Unfortunately, as with any textbook, there are things that are missing and/or don’t work for my particular style of teaching an HR course. With some updating, I think I’d love this option. With it being so outdated, I just can’t bring myself to be excited about it as an easy option to adopt.","created_at":"2020-08-17T18:57:05.000-05:00","updated_at":"2020-08-17T18:57:05.000-05:00"},{"id":33434,"first_name":"Kevin","last_name":"Knotts","position":"Assistant Professor","institution_name":"Marshall University","comprehensiveness_rating":4,"comprehensiveness_review":"The textbook provides an overview of most key areas in HRM that would be covered in an introductory or survey course. Any introductory HRM textbook should cover HRM strategy, diversity/EEOC, recruitment and selection, comp and benefits, turnover, training and development, and performances with additional focus where the author feels it needs to be devoted - communication, safety, international HRM, etc. This textbook provides coverage of most major HRM areas and there is no truly lacking areas that needed to be completely added. \r\n\r\nThere are some areas that could have a bit more detail provide or additional chapters provided on that material. For example, EEOC should potentially have its own chapter to fully provide the context and understanding of the different laws. Another example is that compensation and benefits are combined into a single chapter. There are so many different areas that have to be considered in the context of these two areas that separation of them into two chapters would allow for a more comprehensive coverage of both key HRM issues.","accuracy_rating":4,"accuracy_review":"Overall, there was not many errors throughout the text and it appears to be mostly unbiased. There were some definitions that were proposed by the textbook that could have discussion on the specifics of the text; however, for the most part the content was accurately conveyed with few errors.","relevance_rating":2,"relevance_review":"This is probably the area of the textbook that I am the most concerned about as an instructor. Per the nature of the content covered in HRM with the everchanging landscape and adjustments that have to be made, the structure and framing of the textbook give me concerns over my ability to use it for a longer period of time without having to make major adjustments. There are a multitude of different change to legislative actions that occur every year that would impact different elements of these chapters. One way to potentially address this is through updating of supplementary materials to provide instructors with more current information. If I were to use this, I would assume that I would need to bring in a large amount of outside materials to make the material be as up to date and relevant as possible for the students in the course.","clarity_rating":5,"clarity_review":"The clarity of the textbook was well done. I did not see any major issues that I would run into when having students use this text. While there is some jargon that is used throughout the textbook, it is relevant to the field and the terminology that would be used - that is, when working students would need to know this jargon anyways and the textbook provides the introduction to that.","consistency_rating":4,"consistency_review":"The text is generally consistent with terminology and framework, following a similar pattern throughout chapters. Additionally, most of the terminology is comparable to what would be used outside of the context, however, with the everchanging landscape of HRM, there are obviously changes to terminology that are not captured due to the older materials used. This would be a relatively easy item for an instructor to incorporate into the materials they were covering.","modularity_rating":5,"modularity_review":"The modularity of the textbook is well done. The material is broken down into smaller, readable sections that a reader can easily get through or digest in smaller components. The information is also prepared in a way that would be easy to move the material around within a course to adequately compose the course in the instructor's desirable manner.","organization_rating":5,"organization_review":"The topics are presented in a logical manner. For the most part, there is a order in which material should be covered. This text covers it in that manner. In the very few instances that it is not, the modularity of text would allow the items to be moved around.","interface_rating":3,"interface_review":"There were no major concerns regarding interface, but there was several items that did not seem to work properly for links and the layouts sometimes seemed to not be clear. This isn't a total problem, but there is the possibility for improvement to make sure that all video links are up to date and work, proper formatting of tables/figures, etc.","grammatical_rating":4,"grammatical_review":"There did not appear to be any major grammatical errors. As I reviewed the grammar, I came across a few minor errors, but they were few and far between. I may have missed more grammatical errors, but for the most part, I did not notice major errors throughout the text.","cultural_rating":4,"cultural_review":"There was adequate coverage to cultural elements throughout the text by having both a chapter on diversity/multiculturalism and international HRM. These are two major areas that help to provide a cultural understanding within the context of HRM. A separate chapter on EEOC laws could have been included to help strengthen the arguments and framing. The language did not appear to be culturally insensitive or offensive in any way - a suggest, similar to my prior comments would be to update the material as need be to be more up to date with current terminology.","overall_rating":8,"overall_review":null,"created_at":"2021-10-28T10:07:47.000-05:00","updated_at":"2021-10-28T10:07:47.000-05:00"},{"id":33637,"first_name":"Steven","last_name":"Dickson","position":"Adjunct Professor","institution_name":"Southern Oregon University","comprehensiveness_rating":4,"comprehensiveness_review":"This is an excellent open-source text for use in any business course with a focus on human resources as an occupation or a function. Student reception of the text was in the affirmative for courses Strategic Staffing and Principles of Human Resource Management.","accuracy_rating":4,"accuracy_review":"The foundational content of the book is good; however, there exists a need for a text revision due to changes in the working environment.","relevance_rating":4,"relevance_review":"The content of the text is applicable across small to large business operations. Great introductory text.","clarity_rating":4,"clarity_review":"The text was easy to read and the content is applicable to practice.","consistency_rating":4,"consistency_review":"The text is consistent with the theme specific to the practice of human resources throughout.","modularity_rating":5,"modularity_review":"The text is easily divided into sections into strategic learning/teaching sections.","organization_rating":4,"organization_review":"The framework of the text is easily followed and has a clear flow. Some of the subunits may need to be reorganized based on the course focus.","interface_rating":5,"interface_review":"The text is a PDF that is easily navigatable and searchable.","grammatical_rating":5,"grammatical_review":"No significant grammatical errors were seen.","cultural_rating":4,"cultural_review":"No significant culturally discrepant material was noted; however, an update/revision of the text may be warranted.","overall_rating":9,"overall_review":null,"created_at":"2022-01-02T19:41:41.000-06:00","updated_at":"2022-01-02T19:41:41.000-06:00"},{"id":33696,"first_name":"Elizabeth C. Orozco","last_name":"Reilly","position":"Professor","institution_name":"Loyola Marymount University","comprehensiveness_rating":3,"comprehensiveness_review":"This book covers the basics of HRM and is suitable as an introduction to the vast array of topics in the field. It provides a professor with competent summaries of each chapter at the end, which could also be used to frame the chapters. The principal limitations of this text are the dated references, broken links, and lack of discussion of how diversity, equity, and inclusion is fundamental to achieving socially just organizations.","accuracy_rating":3,"accuracy_review":"Insofar as this book provides a fundamental overview of the broad functional areas of HRM, it presents accurate information about what each area is. As references are quite dated by 2022, which is when this review is written, there are more current examples that would resonate better with students.","relevance_rating":3,"relevance_review":"Because of the changing nature of HRM and the sheer number of professional settings for which this work is applicable, all topics should be supplemented with relevant and timely case studies to personalize students’ experiences of the topic. For example, there are no cases relevant to educational settings, yet all educational institutions have HR departments or divisions—and it is applicable subject matter for all educators, whether K-12 or higher education. \r\n\r\nMost of the author’s references cited are a decade or older old at this point, requiring the professor to provide newer research to supplement or build on more background that is frequently aged. The diversity, equity, and inclusion theme is missing for the most part, and this warrants extensive discussion in many of the topics covered. For example, implicit bias is a natural topic for HRM courses.","clarity_rating":4,"clarity_review":"Many examples are provided for the principles of each functional area. For example, in the chapter on communication (Chapter 9), explanations are fulsome and then the charts and opportunities for students to consider their own circumstances, help build deeper understanding.","consistency_rating":5,"consistency_review":"The book has a standard format that is internally consistent. Narrative is frequently enhanced with tables, graphs, charts, etc., and this is very helpful to summarize concepts.","modularity_rating":4,"modularity_review":"My view is that these chapters are stand-alone topics that, for the most part, could easily be taught in any order, or prioritized or eliminated for shorter modules within a more global course on business functions.","organization_rating":3,"organization_review":"Overall, the book is well organized and easy to follow. Learning Objectives, Key Take-Aways, Exercises, Case Studies, and References are very helpful to get the professor started on their lessons, presentations, and application of the content. The links in the digital PDFs link back to topics within the book as well as to external topics. One issue is that when you click on an external link, you cannot then easily get back to the section of the book you were reading, as the default is back to the beginning of the book. In addition, many links are broken, which occurs enough so as to affect the flow. As mentioned, references are very dated, so professors should check topics for updated content, research, case law, etc.","interface_rating":2,"interface_review":"The links in the digital PDFs link back to topics within the book as well as to external topics. One issue is that when you click on an internal or external link, you cannot then easily get back to the section of the book you were reading, as the default is either not available for internal links or sends you back to the beginning of the book with external links. In addition, many links are broken, which occurs enough so as to affect the flow.","grammatical_rating":5,"grammatical_review":"The book is free of grammatical issues.","cultural_rating":2,"cultural_review":"I am waiting for an HRM book that has diversity, equity, and inclusion as a through line for each functional area and topic. With the exception of Chapter 3, which is only six pages, DEI is missing and is not presented or revisited as issues relevant to the many facets of HRM, and yet its relevance warrants extensive discussion in many of the topics covered in the book. Diversity, equity, and inclusion are key issues in HR and the topic demands addressing and requires relevant, current content.","overall_rating":7,"overall_review":"I have reviewed and used a variety of HRM books over the years, and while the fundamentals of the functional areas are present in all of them, including this text, one of the challenges of keeping this field relevant and rigorous for our students is presenting current examples, laws, policies, and trends to supplement the basics. While this book can provide some of these basics, professors would do well to supplement with generous amounts of additional materials. I do appreciate that is is open access, as students can learn the basics without paying for a really expensive textbook.","created_at":"2022-02-18T19:39:34.000-06:00","updated_at":"2022-02-18T19:39:34.000-06:00"},{"id":34047,"first_name":"Angela","last_name":"Hayslett","position":"Lecturer","institution_name":"James Madison University","comprehensiveness_rating":4,"comprehensiveness_review":"This book covers most key HR areas with just enough depth. This book could benefit from including a wider array of HR policies affecting employee rights and restrictions.","accuracy_rating":5,"accuracy_review":"Content seems to be consistent with other similar texts.","relevance_rating":5,"relevance_review":"This book addresses generational differences in HR management, and  a chapter on diversity and multiculturalism, both of which are timely and should be relevant for years to come.","clarity_rating":5,"clarity_review":"Keywords and terminology are defined and examples are used to help with understanding of text.","consistency_rating":5,"consistency_review":"Each chapter follows a similar structure.","modularity_rating":5,"modularity_review":"The book design uses sections, headings, bold text, enumeration, bullets, etc. to help organize and structure the topics. It is easy to follow and digest.","organization_rating":5,"organization_review":"Some chapters are organized in a logical order of the chronological stages of HR management. Each chapter consistently concludes with case studies and problems.","interface_rating":4,"interface_review":"It was not immediately apparent how to navigate to the next page. Instead of a task bar at the bottom of the website, a next page button at the bottom of the reading or something similar to the scroll up arrow that hovers over the text would be more obvious. Hyperlinks allow readers to easily navigate to videos and different sections of the book. There is an effective search feature that allows you to search by keywords. Images are clear.","grammatical_rating":5,"grammatical_review":"No grammatical issues were observed.","cultural_rating":4,"cultural_review":"Some of the examples given may show a bias to who is reading the text, but care is given to provide background to the issues of how bias and discrimination impact the workplace.","overall_rating":9,"overall_review":"This is a great option to orient students to the function and role of human resource professionals. Relevant examples are included and information is presented in an easy to read format.","created_at":"2022-09-18T09:36:18.000-05:00","updated_at":"2022-09-18T09:36:18.000-05:00"},{"id":34267,"first_name":"Donala","last_name":"Kawaauhau","position":"Associate Professor","institution_name":"Hawaii Community College","comprehensiveness_rating":5,"comprehensiveness_review":"The text covers all topics associated with the appropriate performance of a Human Resource Manager.  It also introduces the reader to additional elements associated with strategic planning and performance focused on legal compliance.","accuracy_rating":4,"accuracy_review":"The text did a great job explaining and describing the various tasks and performance measures of and in the field of Human Resource Management.  The discussion of and on racial situations were perspective based and read as an outlier in an otherwise legally driven field focused on quantifiable employee performance and compensation, but the rest of the text did an excellent job preparing its reader for and on what to expect if and when employed in the field of Human Resources or in the field of general management.","relevance_rating":4,"relevance_review":"The text provided an up to date analysis of Human Resource Management and presented the reader with tools that can assist them in their preparation for work in the field.","clarity_rating":3,"clarity_review":"The text did an excellent job presenting multi-dimensional topics in a clear and comprehensive way.  Steps were broken down and connected appropriately to assist with reader comprehension.  The chapter on multiculturalism confused the clarity of the topic of EEO compliance.  The topic of multiculturalism is of great importance in the field and should be discussed within the realm of equal employment expectations to ensure the avoidance of illegal activity (accidental or otherwise) in the recruiting and hiring process.","consistency_rating":4,"consistency_review":"The topics in the text were exceptionally consistent throughout.  The only outlier is the section on diversity and multiculturalism, which brought in statements that could be seen as legally problematic in both public and private sector Human Resource environments.","modularity_rating":5,"modularity_review":"The text segments topics well and allows for comprehensive learning at both the micro and macro level.","organization_rating":5,"organization_review":"Topics in the text are organized well with generalized introductions that are further dissected and broken down in later chapters.  Chapters make references to one another and all tie together well.","interface_rating":5,"interface_review":"The interface was excellent. The text loaded appropriately and all images appeared without incident.","grammatical_rating":5,"grammatical_review":"The text was well written.  No significant grammatical errors were found.","cultural_rating":3,"cultural_review":"This is a very difficult topic to discuss in general but it is next to impossible to appropriately discuss in the field of Human Resource Management.  Human Resource Managers are expected and required to ensure that the most qualified employees are hired, that all employees are treated equally, and that discrimination or preferential treatment does not exist at or on any level within the organization.  Having to balance that requirement with the essential discussion of diversity means that language must be purposeful and devoid of any possible misinterpretation to ensure consistent legal compliance.  Human Resource Management is required to follow the law and even a hint of predetermined prejudice can cost a company millions even if coming from a place of good intentions. The chapter on diversity and multiculturalism fails to make mention of that and contains language that may cause a learner to carry with them misunderstandings of and on the field of Human Resources that could lead to their eventual termination.  Statements on the truth of the field as it stands is essential and should be added to the chapter to ensure that learners understand what can happen if they get ahead of the law when working in the field.","overall_rating":9,"overall_review":"A substantial amount of work went into the creation of this text, which is full of important and useful information on the processes and tools of and in the field of Human Resource Management.","created_at":"2022-12-12T04:59:34.000-06:00","updated_at":"2022-12-12T04:59:34.000-06:00"},{"id":34509,"first_name":"Robert","last_name":"Eliason","position":"Lecturer","institution_name":"James Madison University","comprehensiveness_rating":4,"comprehensiveness_review":"This professionally prepared textbook offers a wide overview of the management of Human Resources. Although over 10 years old, the book is up-to-date enough to serve as a primary textbook or a supplemental resource for a Human Resource Management class. This text covers a wide range of topics in the Human Resource Management field. Created as a published textbook, it has examples, illustrations, pictures, graphs, and charts to enhance the content. It generally covers tests, assessments, and software but does not go into specific tools in these areas. The text fails to provide an index or glossary.","accuracy_rating":4,"accuracy_review":"The overall content is high quality and free of errors. It has a quality fitting a professional textbook in the HRM field. Being over a decade old, it does not reflect Generation Z or many minority groups in society.","relevance_rating":3,"relevance_review":"The text was written in 2011 with a publishing edition in 2016. The publisher does not want to receive attribution. Updates and improvements are not likely. The content remains basically sound but fails to include any content from the last decade. Additional content could easily be added and fit into the framework provided.","clarity_rating":4,"clarity_review":"The text does contain a large amount of technical language that is well defined and easily understood. Key terms are bolded but the text is not consistent in providing definitions nor is there a directory of key terms with definitions.","consistency_rating":5,"consistency_review":"As a professionally constructed textbook, it is well organized with chapters that are all structured on the same order, layout, and boxes.","modularity_rating":5,"modularity_review":"The text is structured with defined chapters and subchapters allowing the content to be delivered in any order desired. Each chapter is followed by cases and problems related to that chapter. The text provides a summary at the end of each chapter.","organization_rating":5,"organization_review":"The chapters do flow in an acceptable structure that has special topics at the front, follows employee paths from recruitment to termination, and then adds additional topics at the end. It could have been structured better if it gathered relevant topics together. The text does make it easy to assign chapters in a more logical order.","interface_rating":4,"interface_review":"Links to videos mostly work. Clearly the book was created as a printed text so navigation within the text does not work. Links to other sections in the text do not work in the PDF version.","grammatical_rating":5,"grammatical_review":"The text contains no grammatical errors.","cultural_rating":3,"cultural_review":"The text does discuss diversity and multiculturalism. The photos throughout the book largely portray white males and females in workplace settings.","overall_rating":8,"overall_review":"This textbook would work well as a supplemental source or as a primary text if you add additional content to bring it up-to-date.","created_at":"2023-04-12T14:04:59.000-05:00","updated_at":"2023-04-12T14:04:59.000-05:00"},{"id":34546,"first_name":"Sungdoo","last_name":"Kim","position":"Associate Professor","institution_name":"Northeastern Illinois University","comprehensiveness_rating":4,"comprehensiveness_review":"It covers all major HR topics. It even includes chapters on communication and motivation that are not typically included in traditional HRM textbooks. One issue, though, it is too lean on some major topics like job analysis, HR planning, benefits, pay policy, incentive (pay for contribution).","accuracy_rating":5,"accuracy_review":"I do not see any issues in accuracy.","relevance_rating":2,"relevance_review":"I think the biggest issue with this book is the content update. As the role of HR is complying with and adapting to rapidly changing work environment like new legislations, new developments in training and staffing, etc., it is critical that HR book needs to be updated frequently. That being said, given so many benefits open books can offer students, I think instructors can supply up-to-date knowledge through separate materials (exercise, cases, assignments, news articles), supplementing the book.","clarity_rating":5,"clarity_review":"The book is written in an easy to understanding manner with many real-world examples. Those who have a difficulty understanding traditional textbook would have a better time with this book as it focuses less on abstract concepts but more on practical use of those concepts.","consistency_rating":5,"consistency_review":"Yes, this book is well organized from the start to the end, starting with the broad overview of HRM and trends to end with topics such as labor relations and international HR which is typical in other HRM textbooks. The book is consistent across all the chapters in terms of its components (topic discussions, key takeaway, cases, and team activity).","modularity_rating":5,"modularity_review":"Each chapter consists of several sub units that are well fit together and help readers understand the topic in a step-by-step manner. At the end of each chapter, key takeaway section looks like a good wrap-up and the cases and team activity assignments are very useful in teaching students hands-on knowledge.","organization_rating":5,"organization_review":"Each chapter is presented in a logical, clear fashion.","interface_rating":4,"interface_review":"I do not see any glaring issues on this, though I think they may use more images to illustrate hear and there.","grammatical_rating":5,"grammatical_review":"No grammatical errors noticed.","cultural_rating":5,"cultural_review":"No issues on this aspect. Actually, this book, unlike other traditional HRM books spend more space on diversity and multiculturalism (see ch.3).","overall_rating":9,"overall_review":null,"created_at":"2023-05-09T16:56:33.000-05:00","updated_at":"2023-05-09T16:56:33.000-05:00"},{"id":34743,"first_name":"Steve","last_name":"Custer","position":"Professor","institution_name":"Oakland City University","comprehensiveness_rating":5,"comprehensiveness_review":"This text covered a wide range of HR competencies.  At first, I was not expecting to find such a comprehensive text, particularly in light of the fact that the copyright was 2016 - well before the COVID-19 pandemic.  However, I was pleasantly surprised and found the material to cover the subject matter quite well.","accuracy_rating":5,"accuracy_review":"I found the text to contain a high degree of accuracy in addressing the fundamental elements of human resource management inherent to most organizations.","relevance_rating":5,"relevance_review":"Aside from some name changes in functional areas that have occurred in recent years (safety and health to risk management, compensation and benefits to total rewards, training and development to learning and development - just to name a few), the essence of the content remains pertinent to today's organizational culture.","clarity_rating":5,"clarity_review":"This text was easy to read and should be very understandable to both undergraduate and graduate students in either traditional or adult learner formats.","consistency_rating":5,"consistency_review":"The text was consistent in its definitions of the functional areas of HRM and in the resources provided.","modularity_rating":5,"modularity_review":"It would be very reasonable to devise a schedule of learning activities from the contents of this text.","organization_rating":5,"organization_review":"This material is grouped in a logical fashion and could be tailored to fit a variety of course delivery options.","interface_rating":5,"interface_review":"This reader did not experience any issues in this regard.","grammatical_rating":5,"grammatical_review":"This reader did not note any grammatical errors.","cultural_rating":5,"cultural_review":"The text places a priority on respecting diversity and devotes significant coverage to this important realm.","overall_rating":10,"overall_review":"As a certified HR professional, I found this text helpful in guiding students to a greater understanding of human resource management.","created_at":"2023-11-17T22:50:28.000-06:00","updated_at":"2023-11-17T22:50:28.000-06:00"},{"id":35618,"first_name":"Samuel","last_name":"Rohr","position":"Professor of Business","institution_name":"Manchester University","comprehensiveness_rating":4,"comprehensiveness_review":"I think the textbook does a pretty good job of covering the main topics of human resources: Staffing, training \u0026 development, health \u0026 safety, labor relations, and Compensation and benefits.  It does not go into great detail but does provide a good introduction to the HR areas.  I think it could do a better job providing more coverage in HR law, risk management, and a greater connection to business management and strategy.\r\n\r\nGiven that it is an introduction textbook, it provides sufficient coverage for a first course in the human resources field. ","accuracy_rating":5,"accuracy_review":"I felt that book was written very accurate, error free, and unbiased.\r\n\r\nThe author used neutral language and provided examples/cases that were multicultural and diverse.  In terms of professional content, the textbook was in line with SHRM and HRCI guidelines.  My only complaint would be for the author to provide more detail.  It seems like they explain a topic very quickly and do not expand beyond the definition.  I would like to see more details.  I liked the areas of the textbook where YouTube videos were utilized to illustrate a point or provide examples. I think this is very valuable for today's learners. \r\n\r\nGiven the current political climate, I would consider eliminating the section on diversity plans in chapter 3.  It might not be something that would be defensible in court (again, current political/legal climate, not a values judgment).  ","relevance_rating":4,"relevance_review":"The content is fairly up-to-date.  As I stated in the previous section, the diversity plans in chapter 3 may conflict with current law.  I would also keep an eye on the legal sections as well.\r\n\r\nThe other material in HR is fairly timeless.  I do think adding a chapter or sections connecting HR to the overall business plan would be helpful.  Many business professionals complain that HR professionals lack general business knowledge.  Providing a context for HR student to understand how they fit in the overall business strategy can help them see the relationship or relevance of HR in the grand strategic plan.\r\n\r\nAlso, Artificial Intelligence is entering the HR landscape on a number of fronts.  I would recommend adding something to the text on using AI in HR or how to address the use of HR in the text.","clarity_rating":4,"clarity_review":"I think the textbook is lucid and the prose is very accessible.  I believe most textbooks are written at the 8th grade level.  I would say this text achieve that mark.  The language and jargon used is appropriately explained to the point that someone new to the profession would understand the context.  Again, I think the cases, exercises, and YouTube videos help with that.\r\n\r\nI do think that it would be helpful to have a side bar or dictionary type insert to help the reader with common type HR vocabulary.  Aside from studying, I think it would indicate that an importance to know for the profession.\r\n\r\nI did appreciate the text the author incorporating industry language and practices into the text.  For example, including SHRM and Certified Compensation Professional information helps make the text relevant to the practitioner.   It provides clarity the connection of practice and academics.  Maybe a career section could be added through the text providing options for students to understand the options for ","consistency_rating":5,"consistency_review":"The textbook is set up in a consistent, easy to follow format.  The terminology used is also consistent.  Specifically, I like that sections/chapters have key takeaways.  It provides the reader with a roadmap to follow.","modularity_rating":5,"modularity_review":"The textbook is extremely modular.  In fact, it almost seems too modular.  Each concept is in its own section.  It sometime seems to impact the flow of reading.  It might be helpful to spice more material together to provide a longer section of material.  It is helpful for students for studying material for tests. ","organization_rating":4,"organization_review":"I think the material is fairly logical.  However, I think a reorganization of the material would make it flow better.  I would start with an overview and then proceed through each chapter as if the employee was progressing through their employment.  Start with recruiting, then legal, onboarding, safety/comp., training, labor relations, etc. and end with ending the employment relationship. It seems to be a more logical flow of material. ","interface_rating":5,"interface_review":"Everything, including links, images and displays work as they should.  The colors were very vibrant.  ","grammatical_rating":5,"grammatical_review":"I did not find any grammatical errors. ","cultural_rating":4,"cultural_review":"It's hard to measure a cultural context in an HR textbook.  I didn't find any insensitive or offensive instances in the reading.  The examples, videos, exercises, and cases were very diverse and painted a picture of a diverse workforce. ","overall_rating":9,"overall_review":"I think this textbook would an excellent choice for any instructor for an introduction to human resources course.  ","created_at":"2025-09-04T11:40:49.000-05:00","updated_at":"2025-09-04T11:40:49.000-05:00"},{"id":35902,"first_name":"Julie","last_name":"Pierce","position":"Associate Professor","institution_name":"Northern Essex Community College","comprehensiveness_rating":4,"comprehensiveness_review":"The text covers all major HR topic areas aligned with an introductory undergraduate course, including recruitment, selection, training and development, compensation and benefits, performance management, labor relations, and health and safety. A dedicated chapter on diversity and multiculturalism (Chapter 3) and a standalone chapter on employee communication (Chapter 9) reflect coverage beyond typical textbook scope. The text is somewhat lean on job analysis, HR planning, and EEO detail, and it does not include a dedicated chapter on HR analytics, which is increasingly central to the field. An index and glossary are present.","accuracy_rating":4,"accuracy_review":"Content reflects foundational HR principles accurately and is grounded in established practice. The 2016 copyright date means some legal and compliance content may be outdated, particularly regarding recent changes to Title VII interpretation, pay transparency legislation, and NLRB rulemaking. Instructors should plan to supplement with current readings for legal and regulatory topics.","relevance_rating":3,"relevance_review":"The core frameworks remain applicable, and the text avoids highly time-sensitive examples that would age quickly. However, the absence of coverage on remote and hybrid work, AI-assisted recruiting and screening, gig worker classification, and recent shifts in NLRA enforcement represents a meaningful gap for students entering today's workforce. Supplemental current readings will be necessary for several units.","clarity_rating":5,"clarity_review":"The text is written in an accessible, conversational style that reviewers consistently praise for engaging undergraduate readers, including those at community colleges. Technical terminology is introduced with appropriate context. The reading level is appropriate for students with a single introductory business course as prerequisite.","consistency_rating":5,"consistency_review":"Terminology and conceptual frameworks are applied consistently throughout. The chapter structure follows a coherent logic that reinforces learning across units.","modularity_rating":5,"modularity_review":"Chapters are well-organized with clear subheadings and can be assigned independently or resequenced without significant disruption. This makes the text highly adaptable for instructors who want to align readings with specific course competencies rather than following the text linearly.","organization_rating":5,"organization_review":"Topics move logically from strategic HR planning through functional areas to employee relations and international HRM. The sequencing mirrors how HR practitioners experience the employee lifecycle, which supports applied learning.","interface_rating":5,"interface_review":"I experienced easy navigation","grammatical_rating":5,"grammatical_review":"No grammatical errors noted in reviewed sections.","cultural_rating":3,"cultural_review":"Missing somethings that would be culturally expected such as more expansive remote work and other more socially acceptable ways of functioning.","overall_rating":9,"overall_review":"I am reviewing this text for adoption in MGT 205 Human Resource Management at Northern Essex Community College, a Hispanic Serving Institution. My students are primarily first-generation college students, many of whom are working adults with direct workplace experience. I am transitioning away from a publisher-bundled text and adaptive platform in order to eliminate textbook costs and regain flexibility in assessment design.\r\nThis text is a strong candidate for that purpose. Its coverage of foundational HR competencies is comprehensive at the introductory level, and its accessible prose is well-suited to community college learners. The modularity is particularly valuable: I can align chapters directly with course competencies without requiring students to read linearly.\r\nThe most significant limitation is currency. Instructors adopting this text should plan to supplement several units — particularly recruitment and selection (AI and algorithmic screening), legal compliance (recent EEO and NLRA developments), and compensation (pay transparency laws now in effect in multiple states) — with current readings uploaded through the LMS. This is manageable and does not diminish the text's core value.\r\nI recommend this text for introductory HR courses, with the understanding that it functions best as a conceptual foundation to be supplemented with current practitioner resources.","created_at":"2026-05-15T16:53:15.000-05:00","updated_at":"2026-05-15T16:53:15.000-05:00"}],"url":"https://open.umn.edu/opentextbooks/textbooks/human-resource-management?locale=es","updated_at":"2026-05-18T02:10:00.000-05:00"},{"id":128,"title":"Focusing on Organizational Change","edition_statement":null,"volume":null,"copyright_year":2012,"ISBN10":null,"ISBN13":"9781453332887","license":"Attribution-NonCommercial-ShareAlike","language":"eng","accessibility_statement":null,"accessibility_features":"unknown","description":"Never before have strategic leaders been confronted with so much overwhelming change. The traditional approach is to teach the leader or leaders how to direct or control the organizations' reaction on a monthly, weekly, or even daily basis. This approach is stressful and overwhelming for executive leaders, makes middle managers feel torn between honoring their senior leaders and listening to the demands of front line employees, and is alienating for front line employees. Focusing on Organizational Change offers an alternative to the traditional approach by focusing on building the change capacity of the entire organization in anticipation of future pressures to change. Based on systematic research of more than 5,000 respondents working within more than 200 organization or organizational units conducted during the previous decade, this book offers a clear and proven method for diagnosing your organizational change capacity. While building organizational change capacity is not fast or easy, it is essential for effective leadership and organizational survival in the 21st century.","contributors":[{"id":1927,"contribution":"Author","primary":true,"corporate":false,"title":null,"first_name":"William","middle_name":"Q.","last_name":"Judge","location":"Old Dominion University","background_text":"William Q. Judge, Jr. is the E.V. Williams Chair of Strategic Leadership and Professor of Strategic Management in the Management Department at the College of Business \u0026 Public Administration at Old Dominion University. Dr. Judge’s teaching, research, and consulting expertise is in the area of strategic leadership and organizational change. Dr. Judge currently serves as the Editor-in-Chief of Corporate Governance: An International Review."}],"subjects":[{"id":2,"name":"Business","parent_subject_id":null,"call_number":"HF5001","visible_textbooks_count":144,"url":"https://open.umn.edu/opentextbooks/subjects/business?locale=es"},{"id":20,"name":"Human Resources","parent_subject_id":2,"call_number":"HF5549","visible_textbooks_count":13,"url":"https://open.umn.edu/opentextbooks/subjects/human-resources?locale=es"},{"id":21,"name":"Management","parent_subject_id":2,"call_number":"HD30.4","visible_textbooks_count":60,"url":"https://open.umn.edu/opentextbooks/subjects/management?locale=es"}],"publishers":[{"id":26,"url":"http://www.saylor.org/site/textbooks/Focusing%20on%20Organizational%20Change.pdf","year":null,"created_at":"2018-09-07T12:22:36.000-05:00","updated_at":"2018-09-07T12:22:36.000-05:00","name":"Saylor Foundation"}],"formats":[{"id":252,"type":"PDF","url":"http://www.saylor.org/site/textbooks/Focusing%20on%20Organizational%20Change.pdf","price":{"cents":0,"currency_iso":"USD"},"isbn":null},{"id":253,"type":"Online","url":"https://saylordotorg.github.io/text_focusing-on-organizational-change/","price":{"cents":0,"currency_iso":"USD"},"isbn":null}],"rating":"4","textbook_reviews_count":7,"reviews":[{"id":244,"first_name":"Laura","last_name":"Lunsford","position":"Associate Professor","institution_name":"University of Arizona","comprehensiveness_rating":5,"comprehensiveness_review":"The text is targeted at executives and is written in a more popular voice than an academic text. The chapters appear to cover content related to change for this audience. A figure in the first chapter presents a model for thinking about change and the chapters each discuss the related 8 factors that relate to organizational change. Thus, the book covers a comprehensive model related to organizational capacity for change. The sections on 'practice' come across as 'preachy' in parts - this section would have benefitted from reflection questions or suggestions for how leaders might practice the named skills.","accuracy_rating":4,"accuracy_review":"There is room for a more critical lens. For example in chapter 2 the author mentions CEO salaries are so high because of a belief that 'change agents are rare' and yet the literature shows no connection between high salaries and organizational outcomes. A more critical stance on these and related points would strengthen the work. There are sufficient citations for the content that appear appropriate in most chapters. In other chapters, e.g. chapter 7 there is an over reliance on a few authors for citations (section 7.2) there are popular citations in addition to academic ones throughout.","relevance_rating":3,"relevance_review":"Each chapter begins with a quote and later chapters have practice exercise to develop different skills related to leading organizational change. These will not be difficult to update. However, the book focuses on the pace of change in today's environment so it will not be as relevant in a few years. Even the author notes that organizational leaders no longer can afford a long planning horizon of years. ","clarity_rating":5,"clarity_review":"The book is clearly written in a readable prose. The quotes at the start of each chapter also make it interesting","consistency_rating":5,"consistency_review":"The text is written in a consistent format. The chapters are also consistently written and follow a framework of introducing ideas and then suggestions for what items a leader might practice.","modularity_rating":3,"modularity_review":"Chapters 3 and on could be reordered although he shows the model in each chapter with the factors covered to date - so putting the chapters in a different order might be confusing to a reader unless instructed to ignore the items in the model not yet covered.","organization_rating":5,"organization_review":"An eight factor model presents the framework for the text. It is written in a clear, logical fashion. The addition of cases and other resources in the Appendices are nice additions. ","interface_rating":4,"interface_review":"The chapter overviews were helpful and I suggest having a new paragraph for each chapter description - some paragraphs have several chapter descriptions. The figures need to be more clear - they are somewhat blurry, e.g. Figure 1.1.","grammatical_rating":5,"grammatical_review":"The text is well written grammatically.","cultural_rating":2,"cultural_review":"The book does not include great reference to cultural differences per se. The author focuses more on diversity of thought rather than diversity of people.","overall_rating":8,"overall_review":"It is an easy read but I'm not sure I would assign it to a class. To be fair, the author notes the audience is an executive one. Perhaps it would be appropriate for executive programs or MBA students.","created_at":"2016-01-07T18:00:00.000-06:00","updated_at":"2016-01-07T18:00:00.000-06:00"},{"id":857,"first_name":"William","last_name":"Thibodeaux","position":"Associate Professor, Undergraduate program Coordinator","institution_name":"Nicholls State University","comprehensiveness_rating":4,"comprehensiveness_review":"This book does cover all areas and ideas of the subject appropriately and quite effectively as well.  The comprehensive nature of this book lies in the way the author approaches the reader.  The book does not begin with a 'table of contents', chapter titles and page numbers.  However, after I began reading, what the author does provide is a preface of each chapter, its topic, and an explanation of what will be discussed in the chapter.  Each chapter begins with a quote or two that is very effective in helping the reader to link the information provided within a chapter to the overall theme of that particular chapter.  The author consistently compares and contrasts the information presented which creates a multidimensional way of thinking about what's being discussed.  This is an important element at the undergraduate level of study.  Too often material is presented in a particular and appropriate 'order' but there is no linkage in terms of how the reader should 'bundle' the themes discussed into pragmatic and applicable learning.  This author 'gets it'.\nThis was a rewarding and timely read for me based on the material provided.  My classroom approach has always been to present as much value-added material as possible in the most affordable way possible - the primary issue is always cost to the student and the issues that surface when students need a few weeks after the course begins to acquire the money to buy course material.  My current text is good but broad in presentation thus supplementation has been the way I affordably approached the course.  This text would serve me well as base material with a reverse supplementation approach which would strengthen the amount, quality, and applicability of the coursework.  All at virtually no additional cost which would benefit students greatly and help to keep everyone on pace as well.\n","accuracy_rating":5,"accuracy_review":"The content is accurate and the author's sources are cited at the end of each chapter.  I detected no errors in the writing and the material is presented in a manner that depicts multiple ways to consider and utilize the information in the chapters.","relevance_rating":5,"relevance_review":"The content is up-to-date and essentially timeless in message so the text is not going to face obsolescence easily.  Updates would be relatively easy and straightforward to implement.  The information is also presented in a way that would allow for classroom examples from different perspectives.   The book provides strong foundational material in each chapter. Thus, the instructor would have the freedom to explore and relate the chapter themes as he or she chooses to do so. This to me is one of the most important features - flexibility to relate, link and apply the material to changes in industry and ways of thinking about change at different stages in the 'change' process. Change is occurring in any business from its inception through maturity, and changing operational environments.  This overall theme is inherent to a firm's operation and while other factors may come and go, the need for flexibility and adjustment are typically mainstays.   ","clarity_rating":5,"clarity_review":"The text is written in clear and accessible prose presented in usable way.  The clarity is increased by the overarching quotes that begin each chapter to focus the reader on the broad themes to which a particular chapter's material applied.  I feel that this approach would also help the reader to make sense of and connections to the other chapters as well. ","consistency_rating":5,"consistency_review":"The chapters are approached in a logical consistency and similarity in presentation method. ","modularity_rating":4,"modularity_review":"This text would be easily and readily divisible into smaller reading sections.  Each chapter is a complete thought in terms of the material presented.  The chapters are individually supported with appropriate sub-headings and appropriate citing to direct, support and expand on the author's material.  The order of presentation would not appear to be a large or disruptive concern for students.\n","organization_rating":4,"organization_review":"The text flows well.  There are no issues here.","interface_rating":3,"interface_review":"The book has only a few charts or graphs but the inclusions are informative and well-placed to summarize and relate the chapter information.  The material does lend itself to more illustration that could be approached from the individual instructor's perspective relative to the emphasis and application he or she wishes to place on the subject matter.  This book could stand alone, serve as a base, or be used as deeper supplemental information for a broader text more designed for broad perspectives on the subject.","grammatical_rating":5,"grammatical_review":"I detected no grammatical errors in the text.","cultural_rating":5,"cultural_review":"This text is not culturally insensitive or offensive in any way.  The book focuses on management actions and reactions to changing and improving an operation relative to its competitive and consumer environments, and the organizations internal capacity to address those environments and other general external forces.  As such, race, ethnicity and backgrounds play no part in the material perspective presented by the author. The text focus is centered on actions and reactions to the forces an organization faces during its life cycle rather than any form of social perspective.  ","overall_rating":9,"overall_review":"The book could be a bit more descriptive in terms of stating chapter learning outcomes and what the reader should be proficient in understanding after completing the readings.  Further, the author could utilize more charts to tie chapter elements together.  having state these points,  the book is pragmatically informative  and would be most useful in the classroom setting as a base text, or supplemental information.  Additionally, the book provides no testing material, URL links to other information, or Power-points but these could be developed by the course instructor with their choice of emphasis. In all, this book is worth a strong consideration to explore organizational change.  I intend to make use of it.","created_at":"2016-12-05T18:00:00.000-06:00","updated_at":"2016-12-05T18:00:00.000-06:00"},{"id":1648,"first_name":"Andrew","last_name":"Snyder","position":"Associate Professor ","institution_name":"Rhode Island College","comprehensiveness_rating":3,"comprehensiveness_review":"Judge's text provides an effective overview of issues and opportunities occurring before and during a period of change in an organization.  \n\nI would consider assigning this text as a pre-semester read for my students as it would provide a structure for our opening discussions and reference points during the course.  I would not use this as the primary text in a Change Leadership or Organizational Behavior course as the depth (or \"links to more information\" at the end of each chapter) is not present.\n","accuracy_rating":4,"accuracy_review":"Judge presents accurate information in explicating his Organizational Capacity for Change (OCC) conceptual framework.","relevance_rating":4,"relevance_review":"Again, the lack of considerable depth is an asset to this book's relevance and longevity.  Whether one supplements Judge's work with Senge, Fullan, Maxwell or others, the straightforward, intuitive framework will hold up.","clarity_rating":4,"clarity_review":"The text is very accessible to the early graduate student with some organizational (business, non-profit, agency) background, either through undergraduate coursework or experience.","consistency_rating":4,"consistency_review":"Judge's book consistently aligns with the conceptual framework presented at the outset.  The terminology is stable and consistently used.","modularity_rating":5,"modularity_review":"No subsection is longer than 400-words (+/-) allowing for optimal reflection time after each heading.  Any reader will appreciate this.","organization_rating":5,"organization_review":"The overall organization is intuitive, following a logical progression of how leaders must conceive of and lead the change process.","interface_rating":4,"interface_review":"I found no interface issues whatsoever.\n\nAdditional charts (or at least a consistent return to the original) would be helpful for the reader to see where in the \"flow\" or process the book is.  Hyperlinks within the text itself would be similarly useful.","grammatical_rating":4,"grammatical_review":"I found no issues with grammar, syntax, or mechanics.\n(there is a reference to the Covey text where Judge misses the title, using \"successful\" instead of \"effective.\")","cultural_rating":5,"cultural_review":"A wholly inclusive text.","overall_rating":8,"overall_review":"Again, I would (will) likely use this as a text to help outline a change process, but rely on other sources for the depth and breadth to supplement each chapter/section.","created_at":"2018-02-01T18:00:00.000-06:00","updated_at":"2018-02-01T18:00:00.000-06:00"},{"id":1756,"first_name":"Barbara","last_name":"Watters","position":"Assistant Teaching Professor of Psychology","institution_name":"Pennsylvania State University","comprehensiveness_rating":4,"comprehensiveness_review":"The book provided a unique perspective and comprehensive framework on organizational change.  Change capability was defined as a multidimensional interaction between interpersonal, intrapersonal, situational, and organizational factors.  References and citations I expected to see in a book on this topic were included.\n\nI reviewed the PDF-version of the book.  It did not include a title page, table of contents, index, or glossary.  The book began abruptly at chapter 1.  A preface would have been helpful to set the stage for the book - for whom is it written, from what perspective was it written, for what purpose was it written, and so forth.","accuracy_rating":3,"accuracy_review":"Synthesis and interpretation of cited sources were accurate.  I did not detect any errors.  \n\nWhether this could be considered a bias or a perspective, the vast majority - maybe 75% or more - of the quotes, citations, and examples were by men.  Descriptions of how organizations should and do operate reflected a North American model.  Therefore, readers looking for insights about international organizations and/or those led by diverse individuals might find this book somewhat limited.","relevance_rating":4,"relevance_review":"The book contained a good mix of classic and contemporary research.  With the exception of classic and seminal works on organizational change, most of the references were published since 2000.  This was a huge plus, that readers will benefit from an up-to-date synthesis of the literature.  The organizational change framework, as it is explained, lends itself easily to making updates with newly published literature whenever the author chooses to do that.\n\nThe author might consider updating the organizational examples periodically.  Referencing the Enron scandal, for example, might be of limited utility as newer scandals are revealed.\n\nI thought it was odd that chapter 16.3 listed teaching cases that mostly were from Harvard Business School.  HBS materials are excellent, but an instructor who chose not to assign HBS material would not find the list of teaching cases to be useful.","clarity_rating":4,"clarity_review":"The writing style is clear, informal, and accessible.  Chapter 1 stated that the book was written for organizational leaders.  Because the book is light on social science jargon (actually, surprisingly so), individuals in organizations should find the book to be easy to read.\n\nThe author stated several times in the book that the framework resulted from his own scholarly work.  He refers to himself in the first person, not only to refer to his research but also to editorialize on concepts and issues being discussed.  If I were to use this textbook in a course on organizational change, I would supplement it with original journal articles written in a scholarly manner.  I would want my students to think critically about how the examples in the book could be interpreted differently by individuals with different perspectives.  I also would want students to read some of the original studies for insights not included in the book.","consistency_rating":5,"consistency_review":"The organizational change framework was described clearly at the beginning of the book.  Each chapter and section described a concept from the framework and explained how it related to other concepts in the framework.","modularity_rating":5,"modularity_review":"The modularity of the book was strong.  As I stated in my \"consistency\" comments, the book walks the reader through the organizational change framework in a logical way.  I could imagine building a syllabus around the framework and teaching the topic of organizational change largely the way it was unfolded in the book.","organization_rating":5,"organization_review":"The flow of the book is pedagogically sound and practically useful.  The way the book unfolds the model - going from micro to macro levels - would make it easy for instructors to teach it and students to grasp it.  Each chapter is partitioned into short sections so that a busy executive could read a few sections during a lunch break and pick it up again later without feeling lost.  ","interface_rating":5,"interface_review":"The book's interface was clear of any clutter that would detract from the conceptual flow.  The organizational change model, both in its entirety and in its components, were simple and informative.","grammatical_rating":5,"grammatical_review":"I did not detect any grammatical errors.","cultural_rating":4,"cultural_review":"I did not see any examples of overt cultural insensitivity.  However, as I stated earlier in my comments, the research and examples mostly reflected a male, North American perspective on organizational dynamics.  So that is a major limitation of the book.  That would not necessarily dissuade me from using the book, as the framework is valuable.  However, I would have to supplement it with other sources that describe the full range of diversity in leadership styles, organizational settings, and adaptations to change.","overall_rating":9,"overall_review":null,"created_at":"2018-02-01T18:00:00.000-06:00","updated_at":"2018-02-01T18:00:00.000-06:00"},{"id":1828,"first_name":"Eric","last_name":"Kong","position":"Senior Lecturer","institution_name":"University of Southern Queensland","comprehensiveness_rating":4,"comprehensiveness_review":"This book does cover most of the areas and ideas in the subject area. It provides an overview of leadership, especially the new leadership mandate for the 21st century in delivering results in the short term on one hand and building organisational change capacity for the long term on the other hand in Chapter 1. Then the subsequent chapters are written and organised based on Figure 1.1 - Eight dimensions of organisational capacity for change. I teach a course in this subject area at a postgraduate level. This text would serve me as a supplementary material and strengthen the amount, quality, and applicability of my teaching. ","accuracy_rating":3,"accuracy_review":"The content is accurate. The author has provided full references at the end of the text. However, there are always rooms for improvement. I am unsure why appendices are considered to be chapters. For example, Appendix C is Chapter 14 and Reference list is Chapter 17 etc. And yet, there is no table of contents in the text.\n\n ","relevance_rating":4,"relevance_review":"The subject area is about change and thus in the subject itself it will require certain update at some point. However, the text is written and arranged in a way that should be and can be updated relatively easy and straightforward to implement.\n","clarity_rating":4,"clarity_review":"The text is written in a fairly clear approach, especially all the chapters are written and organised around Figure 1.1 in Chapter 1. The quotes at the start of each chapter are interesting and must have taken some careful thoughts before they were adopted.","consistency_rating":4,"consistency_review":"The text is written in a consistent format, especially all the chapters are written and organised around Figure 1.1 in Chapter 1. This helps the readers to follow.","modularity_rating":4,"modularity_review":"The text is fairly well organised and easy to read. No enormous blocks appear in the text that may make it difficult for readers to read. It may be better if more Figures, Tables or Charts are used in the chapters.","organization_rating":4,"organization_review":"The text flows fine. It is unclear why appendices are considered as chapters though.","interface_rating":4,"interface_review":"The text is free of significant interface issues. ","grammatical_rating":5,"grammatical_review":"No significant grammatical error is found in the text.","cultural_rating":4,"cultural_review":"The book does not include great reference to cultural differences. This may be something to consider in the next update. ","overall_rating":8,"overall_review":"No further comments.","created_at":"2018-02-01T18:00:00.000-06:00","updated_at":"2018-02-01T18:00:00.000-06:00"},{"id":1896,"first_name":"Barry","last_name":"Verdin","position":"Associate Lecturer Systems Thinking","institution_name":"Open University","comprehensiveness_rating":4,"comprehensiveness_review":"I was very pleasantly surprised with the breadth of coverage within the publication and the comprehensive approach to change theories and approaches to change both old and new. The author took an holistic approach to change management recognising the interconnectedness of various dimensions from leadership to culture and thinking about systems. ","accuracy_rating":4,"accuracy_review":"The publication provided good, balanced theories and tools to support organisation change. These theories and tools are supported by academic research and practical real life case studies. In our current digital, global society these theories are current and relevant.","relevance_rating":4,"relevance_review":"The content combines current theories with classic change management thinking in a way which is relevant for today’s organisational change challenges and that can be updated with future case studies and evidence.  Whilst there are other aspects of organisation change which could have been include I believe these key concepts are of relevance and will remain relevant to organisational change in the near future.","clarity_rating":5,"clarity_review":"The content was highly accessible and easy to read. The style was more professional blog than academic paper, yet it was rich with evidence based theory and relevant content. I would say that even though the book was pitched towards executive level readers it would be open for a much wider change practitioner audience too.","consistency_rating":4,"consistency_review":"I felt the book the be consistent in terminology and was based around a single organising framework referred to as the “eight dimensions of organisational capacity for change”\n","modularity_rating":3,"modularity_review":"The book was modular in structure and could conceivably be reading in sections. At the same time there was a unifying consistency across the text which held the sub-sections together.","organization_rating":5,"organization_review":"The flow within the book was clearly signposted and presented in an easy to read, clear narrative.","interface_rating":4,"interface_review":"The interface presented me with no difficulty reading, although I only engaged with the text through PDF. I personally found nothing to distract or confuse me in the formatting or features of the book and it’s interface.","grammatical_rating":4,"grammatical_review":"I did not identify any grammatical errors or issues. ","cultural_rating":4,"cultural_review":"I did not find the book to be insensitive or offensive.","overall_rating":8,"overall_review":"I enjoyed the authors position and welcomed the inclusion of many feature of organisational change capability which are often overlooked in similar texts. This was an open read which was enjoyable yet educational at the same time. I would be happy to recommend this to any student or professional practitioner with an interest in organisational change.","created_at":"2018-03-27T19:00:00.000-05:00","updated_at":"2018-03-27T19:00:00.000-05:00"},{"id":33956,"first_name":"Robert (Coach Bob)","last_name":"Farmer, MPS","position":"Affiliate Faculty - College of Business","institution_name":"Metropolitan State University of Denver","comprehensiveness_rating":5,"comprehensiveness_review":"The text does include a number of relevant topics concerning Organizational Change (OC).  The theory presented provides the author's perspectives in a logical and understandable manner.  In reviewing the PDF of the text I would like to see an index at the beginning of the textbook.  This would allow a review of a specific topic should the PDF be used as a study/reference resource, which I feel is one of the values of this textbook.  As a topic resource relative to the fundamental principles of OC, the text is valuable relative to research on OC and can complement a more robust and in-depth study of OC.  Over my many years of studying, researching, and applying the fundamental and advanced principles of OC I would include this textbook as part of the research and discovery of OC from a conceptual standpoint in relation to a more in-depth study of the practicalities of OC in today's business climate.","accuracy_rating":4,"accuracy_review":"Overall the accuracy appears to be creditable and well researched form a leadership perspective.  The perspective appears to lean toward that of corporate leadership as relating to Organizational Change (OC), rather than to be more inclusive of the various \"functional levels and diverse realities\" that exist within organizations and OC initiatives.  It is important to understand the dynamics of OC from a leadership standpoint, although the inclusive dynamics of OC have significance relevance in actualizing OC in a highly productive manner across the entire organization.  There should be more emphasis as relating to the \"functional levels and diverse realities\" that exist within organizations and OC initiatives...culturally, generational, and relative to gender identities.","relevance_rating":5,"relevance_review":"The subject has been presented and positioned in a manner that allows longevity to most of the topics presented.   The ever changing dynamics of cultural diversity, generational expectations, and a respect for gender realities are important to identify and discuss within any organization that has a priority in sustaining values based positive and productive Organizational Change (OC).  Periodic updates should be realistic to address through textbook supplemental information and ongoing updated research and references.  Staying current with the social and business change dynamics of OC is essential in keeping the subject current, relevant, and of meaningful value to each learner.","clarity_rating":5,"clarity_review":"Although I perceive the textbook to be a valuable introductory review of Organizational Change (OC) within a corporate business environment, some of the terminology may possibly be a bit advanced for an entry level student or first time higher education student.  This challenge can be addressed with a robust complement of instructor to student and student to instructor Discussion Board interaction.  This discussion forum will provide an opportunity to clarify and explain any questions concerning what might be a bit challenging in the areas of prose, content, conceptual ideas, jargon, and/or technological information.","consistency_rating":5,"consistency_review":"The text did represent consistent and clear subject matter and content that is relatively easy to comprehend.  For an entry level student the consistency is easy to comprehend and follow.  For an advanced higher education learner some of the content may be perceived to be too easy and fundamental, which is why the Discussion Board interaction is an important element of this course's interactive dynamics.  There are \"What If?\" and \"How Come?\" and \"What Should One Do?\" that will arise relative to Organizational Change (OC) and the dynamics and realities of front-line personnel, management, and leadership interaction and practical world challenges concerning OC.","modularity_rating":5,"modularity_review":"The text content and length is conducive to incremental learning relative to specific Organizational Change (OC) topics.  As a supplement to the existing text there is an opportunity to promote interactive discussion relative to \"current topics\" in the present and short-term business environments that directly relate to each section's topic and promote more in-depth interaction with the learners.  One opportunity is to \"formally link\" various modules of the text with one another...possibly via a graphic representation that builds upon itself throughout the course.  This visual will assist those learners who are first time studiers of OC and to the relative dynamics of business from both a domestic and international perspective.","organization_rating":5,"organization_review":"The topics and layout of the content is logical, easy to follow, and clarifies many fundamental principles and fresh Organizational Change (OC) topics.  One opportunity is to state the various and possible OC perspectives that will include a variety of learners and the intended value for different audiences for the textbook.  This might depict various positions within an organization and the specific value for each position or level.  i.e. Leadership - Overall Understanding of OC, Middle Management - Linking Leadership/Middle Management/Front Line Personnel in a OC initiative, Front Line Personnel - \"What Does OC Mean to Me?\".","interface_rating":5,"interface_review":"The text is well organized and presented.  Navigating through the PDF was to the standard expected for a PDF file.  An index with \"advance to a topic links\" at the beginning of the PDF textbook would be helpful for ongoing study and research purposes.  Imaging was clear any distractions were minimal if at all noticeable.","grammatical_rating":5,"grammatical_review":"There were no apparent grammatical errors noticeable throughout the text.  The content of the textbook seems to have been well reviewed.","cultural_rating":4,"cultural_review":"No apparent cultural insensitivities stood out throughout the text.  It is understandable that the text has been written from a neutral perspective in relationship to cultural matters.  Although, there is an opportunity to enhance the various \"functional levels and diverse realities\" that exist within organizations and Organizational Change (OC) initiatives...culturally, generational, and relative to gender identities through supplemental research, studies, and complimentary discussions to achieve a more inclusive reality of the impact of OC on various races, ethnicities, and backgrounds..","overall_rating":10,"overall_review":"I would use this textbook for an entry level student's primary study of the dynamics of Organizational Change (OC) from an introductory standpoint and as one of many reference/research tools for further and more in-depth study of the scope of OC in domestic and international business environments.","created_at":"2022-07-21T12:15:53.000-05:00","updated_at":"2022-07-21T12:15:53.000-05:00"}],"url":"https://open.umn.edu/opentextbooks/textbooks/focusing-on-organizational-change?locale=es","updated_at":"2026-05-18T02:09:29.000-05:00"},{"id":136,"title":"Leading with Cultural Intelligence","edition_statement":null,"volume":null,"copyright_year":2012,"ISBN10":null,"ISBN13":"9781453332894","license":"Attribution-NonCommercial-ShareAlike","language":"eng","accessibility_statement":null,"accessibility_features":"unknown","description":"Organizations in the 21st century are in need of culturally intelligent managers and leaders. The pressure to build authentic global networks and to cultivate an appreciation and respect for cultural differences and similarities has driven cultural intelligence to the forefront of diversity and inclusion work. Preparing today's students to be effective leaders in their professional lives requires that they hone their cultural intelligence as it is vital to working inter- and intra-culturally in today's global economy. This unique ability to identify, recognize, and acknowledge the differences and similarities that exist between and among cultural groups and systems will set their leadership skills apart from the masses. And when applied, cultural intelligence can bridge the gap in cultural misunderstanding by creating awareness, knowledge, and patience of cultural norms and behaviors. The purpose of Leading With Cultural Intelligence by Mia Moua is to outline the important ideas of cultural intelligence and the steps that must be considered and then practiced to become a culturally intelligent leader. The most important aspect covered within this book is that cultural intelligence is both a strategy and a tool towards cultural competency and proficiency. This book outlines the importance of understanding culture and its impact on organizations, the strategic value of cultural intelligence, and the significance of integrating and practicing cultural intelligence in everyday business life. When all these aspects are properly integrated and applied in the leadership and management process, organizations are more innovative and adaptable to respond to cultural changes.","contributors":[{"id":1956,"contribution":"Author","primary":true,"corporate":false,"title":null,"first_name":"Mai","middle_name":null,"last_name":"Moua","location":"Leadership Paradigms, Inc","background_text":"Mai Moua is the founder and president of Leadership Paradigms, Inc., a consulting firm which specializes in leadership and organizational development and training. She is Hmong-American and came to the United States in 1979 as a refugee from Thailand."}],"subjects":[{"id":2,"name":"Business","parent_subject_id":null,"call_number":"HF5001","visible_textbooks_count":144,"url":"https://open.umn.edu/opentextbooks/subjects/business?locale=es"},{"id":20,"name":"Human Resources","parent_subject_id":2,"call_number":"HF5549","visible_textbooks_count":13,"url":"https://open.umn.edu/opentextbooks/subjects/human-resources?locale=es"},{"id":46,"name":"Cultural \u0026 Ethnic Studies","parent_subject_id":9,"call_number":"HM621","visible_textbooks_count":26,"url":"https://open.umn.edu/opentextbooks/subjects/cultural-ethnic-studies?locale=es"},{"id":21,"name":"Management","parent_subject_id":2,"call_number":"HD30.4","visible_textbooks_count":60,"url":"https://open.umn.edu/opentextbooks/subjects/management?locale=es"}],"publishers":[{"id":31,"url":"http://www.saylor.org/site/textbooks/Leading%20with%20Cultural%20Intelligence.pdf","year":null,"created_at":"2018-09-07T12:22:36.000-05:00","updated_at":"2018-09-07T12:22:36.000-05:00","name":"Saylor Foundation"}],"formats":[{"id":278,"type":"PDF","url":"http://www.saylor.org/site/textbooks/Leading%20with%20Cultural%20Intelligence.pdf","price":{"cents":0,"currency_iso":"USD"},"isbn":null},{"id":279,"type":"Online","url":"https://saylordotorg.github.io/text_leading-with-cultural-intelligence/","price":{"cents":0,"currency_iso":"USD"},"isbn":null}],"rating":"4","textbook_reviews_count":24,"reviews":[{"id":126,"first_name":"Shelley","last_name":"Dubkin-Lee","position":"Instructor/Program Coordinator","institution_name":"Oregon State University","comprehensiveness_rating":3,"comprehensiveness_review":"The text seems to be too comprehensive tying in too many concepts and not tying them all together. Cultural intelligence is somewhat defined, but then emotional intelligence is brought in, self-efficacy is introduced,  and other concepts that aren't really tied together with the original concept of cultural intelligence. There is no index or glossary per se, New words and concepts are introduced throughout.","accuracy_rating":4,"accuracy_review":"The book is mostly accurate in terms of the quoted experts in their respective fields (Bandura, Gardner, etc.) as far as I could tell. There were some minor editing errors, not enough to be distracting though). I thought the author presented an unbiased view.","relevance_rating":4,"relevance_review":"Of course with the number of examples and case studies, there will have to be regular reviews to assure that they remain up-to-date and relevant, but they seemed up-to-date as of this reading.","clarity_rating":4,"clarity_review":"The book is written in a very accessible language, easily understood by most readers. There isn't a lot of technical/jargon used for this subject matter, and when it is used, it is provided in a context that makes it easily understood.","consistency_rating":3,"consistency_review":"My biggest concern about the book is that there are many loose ends. I'm not sure how this book will be used, but it seems to me that it needs quite a bit of \"shepherding\" by the trainer. Some of the activities and examples don't naturally lead to any outcome that I could see without the engagement of the trainer to help point the reader/participant to a conclusion. Some of the examples didn't seem to connect me to the material that preceded them.","modularity_rating":5,"modularity_review":"I think the strength of this book is that there are many subsections that can be easily taken individually and used at different times during different classes/workshops. I think that it would be best used in this way, making sure to take the time to \"connect the dots\" from the examples to the material the author is trying to clarify for the participant/student.","organization_rating":3,"organization_review":"The material is quite choppy with many, many ideas thrown together, but not really tied to cultural intelligence. With the right instructor/trainer, this could be tied together, but I'm not sure I'd use this in an Adult Ed class unless I took a section and used it to teach a particular part of cultural intelligence. As sections it could make more sense to use. I would say for a corporate training tool with lots of trainer involvement, it could be a useful tool.","interface_rating":5,"interface_review":"There were no interface issues, the only images were some tables, but they were quite easy to navigate and created no confusion.","grammatical_rating":4,"grammatical_review":"Very few grammatical errors. Could use s bit of editing, but overall, it was quite good.","cultural_rating":4,"cultural_review":"Since the book was about cultural intelligence, the author goes out of her way to make it culturally sensitive. I think that a few of the examples, however, actually could use some refining regarding their clarity of cultural sensitivity and cultural relevance.","overall_rating":8,"overall_review":"I thought the author really worked hard to create \"real\" examples and case studies to make the material come to life. I think that some of these missed the mark, or even went the opposite direction. The stories/examples/case studies were all interesting and the book was easily read and engaging throughout.","created_at":"2014-07-15T19:00:00.000-05:00","updated_at":"2014-07-15T19:00:00.000-05:00"},{"id":278,"first_name":"Catherine","last_name":"Steele","position":"Assistant Professor","institution_name":"Colorado State University","comprehensiveness_rating":4,"comprehensiveness_review":"Because of the large number of topics the author attempts to cover, a glossary of terms is not only helpful but necessary. Highlighting key terms might make navigating the chapters more helpful for students. \r\n\r\nWhile overall good, some sections, like that which deals with non-verbal communication could use more barriers like proxemics, haptics, territoriality, etc. The text aptly takes on issues of bias in the introduction. This seems to be largely absent in the later chapters.","accuracy_rating":5,"accuracy_review":"The text highlights important theories and concepts and properly cites the original work. No errors were found in accuracy of terminology or core concepts. At times though, expounding on how there are conflicting theories or definitions of terms would be useful for the reader.","relevance_rating":4,"relevance_review":"The text is useful in the present however the reliance upon personal narrative and some of the case studies will require significant updates in the future. Particularly, little attention is given to the connectivity of a digital culture and the impact this has on global and sub-cultural ideas of cultural communication.","clarity_rating":4,"clarity_review":"The text is clear and easy to follow. It is written without much if any technical jagon. ","consistency_rating":4,"consistency_review":"At times the chapters seem to try to incorporate too many ideas and broken into an unmanageable number of sections. In other chapters there is an emphasis on one topic which seems to be given perhaps more space and detail than would be ideal.\r\n\r\n\r\n","modularity_rating":4,"modularity_review":"The book's larger structure is intact and provides the ability to assign one chapter apart from others. This is useful in a classroom setting. However, the inner structure of each chapter is at times less clear and the emphasis on personal narrative at times would become awkward apart from the larger text.","organization_rating":3,"organization_review":"Some chapters have so many individual sections that it is difficult to follow the connections between them. There is not always a logical order to these sections and it would take a great deal of effort to make connections for students. In this way, the text seems better suited for a corporate facilitation within a consultation setting.","interface_rating":5,"interface_review":"The book has no interface issues. Charts and text are displayed appropriately.","grammatical_rating":5,"grammatical_review":"No identifiable grammatical issues.","cultural_rating":4,"cultural_review":"Like many other texts focusing on culture, this text substitutes the idea of cultural difference for country difference. This leaves a large gap in the information provided when considering subcultures within a given society. Namely, as a text marketed in the U.S.  the absence of discussions of race or socioeconomic status as markers of cultural differences is somewhat problematic. In this way key ideas about bias, racism and or discrimination are largely absent as well. ","overall_rating":8,"overall_review":"In attempting to keep the prose light and “non-academic” the author appears to skirt some major concepts of importance. For example, while many of the examples provided point toward ideas of ethnocentrism in chapter two, the term is not named or defined for the reader. Providing a vocabulary for the reader would help to mentally organize the information and tips provided. The use of personal narrative to begin each chapter would work well as a text for business leaders in a management group/consulting situation but may be less useful in the classroom for students attempting to easily navigate key terms and concepts. \r\n\r\nThe text is engaging for an individual reader outside of a classroom setting and provides an accessible introduction to ideas of cultural intelligence.","created_at":"2016-01-07T18:00:00.000-06:00","updated_at":"2016-01-07T18:00:00.000-06:00"},{"id":292,"first_name":"Norma","last_name":"Friedman","position":"Instructor","institution_name":"University Without Walls, University of Massachusetts, Amherst","comprehensiveness_rating":3,"comprehensiveness_review":"Text is comprehensive in its focus on leadership, but needs more literature on cultural intelligence.  If the author has created this term then it would be useful to see its theoretical history. If created by the author then add credibility to the concept with research or listing of organizations that these techniques were tried and or piloted.\r\n\r\nDefinitions were provided early in the text in a chapter.  However these do not nearly cover all the terms used in the text.","accuracy_rating":5,"accuracy_review":"All sources quoted and paraphrased seem to be accurate.","relevance_rating":5,"relevance_review":"Text is extremely relevant for a variety of disciplines.  I would like to see more organizational diversity, more settings, and disciplines included in the examples.\r\n\r\nI would like to see more updates from authors included in the book, e.g. Goleman.\r\n","clarity_rating":5,"clarity_review":"Content is very clear.  It is a very readable book with little jargon or confusing  technical language.","consistency_rating":4,"consistency_review":"I would like to see the author carefully review the current framework.  I found myself confused with model creation and chapter logic.\r\n","modularity_rating":5,"modularity_review":"Excellent modularity.  I think this text could be used in parts along with primary texts in a course or in organizational training sessions.  ","organization_rating":4,"organization_review":"I struggled with the flow of the content.  I would like to see definitions and Cultural Intelligence model presented early in the text.  I would also encourage chapters to be logically and clearly connected to your model.  ","interface_rating":5,"interface_review":"No problems with interface.  All visuals were easily understood and well presented.","grammatical_rating":4,"grammatical_review":"A few grammar errors. I would recommend another proofing of the text.  Nothing significant.\r\n\r\nI would like to see the book all written in the third person.","cultural_rating":5,"cultural_review":"Since the focus of this book is on cultural sensitivity and practice it is absolutely culturally relevant.","overall_rating":9,"overall_review":"The author has worked very hard bringing together theory and personal experience.  The topic is a critically needed addition to many courses.  I think clarifying the concept, showing its practical validity, and using a diverse group of settings would make this text much better.","created_at":"2016-01-07T18:00:00.000-06:00","updated_at":"2016-01-07T18:00:00.000-06:00"},{"id":316,"first_name":"Barry","last_name":"Carroll","position":"Instructor and Program Director","institution_name":"Colorado State University","comprehensiveness_rating":3,"comprehensiveness_review":"The text seems to have been written based on the author's experience facilitating cultural intelligence seminars for industry and corporate leaders. In my opinion, it would make an effective supplemental text but is not comprehensive enough to stand alone. While many new terms and concepts are introduced and well-defined in the text, there is no glossary included. The table of contents is specific enough to allow for reference point, but the book does not include an index.","accuracy_rating":4,"accuracy_review":"The content seems to be accurate and unbiased. I did not notice any glaring errors. ","relevance_rating":3,"relevance_review":"The content mostly references experts and other texts from the 1990s and 2000s with most major references ending by 2007. It seems the text could use some updating on recent developments in cultural intelligence. Aligned with this update, it would be straightforward to implement more recent case studies involving examples from contemporary immigrant groups.","clarity_rating":4,"clarity_review":"The text is written in a very accessible style which I believe would be easily understood by most readers. When technical jargon is used, it is well defined and supported by the context and adequate examples. ","consistency_rating":3,"consistency_review":"The text is consistent within it's own framework and terminology. At times, the author seems to reach beyond her topic to provide information on foundational concepts to cultural intelligence such as self-efficacy and emotional intelligence, but this seems to be done with an eye toward readers who are new to the topic. \r\n\r\nMany of the ideas given for activities and discussion topics are unclear in terms of the expected outcome and would require much facilitation by the instructor to draw readers to a successful conclusion.","modularity_rating":5,"modularity_review":"The text easily lends itself to being sub-divided into sections to be used as the instructor wishes. ","organization_rating":3,"organization_review":"The text is well organized, but the flow of the book is a bit stuttering. Many times I felt as if the examples or activities ended before the 'punchline' and left the reader confused as to their purpose. ","interface_rating":5,"interface_review":"In my experience, the book's interface is clear and free from any distracting issues.","grammatical_rating":4,"grammatical_review":"Any grammatical errors in the text were minor and did draw the readers attention away from the concepts presented.","cultural_rating":4,"cultural_review":"As the topic of the book is cultural intelligence, the author takes pains to be culturally sensitive. Updates to the examples presented in the book would make it more culturally relevant to contemporary issues.","overall_rating":8,"overall_review":"Overall, the book is very readable. The many examples and case studies bring life to the topic. I feel the book would be useful as supplementary material in an academic course as long as it was well-facilitated and integrated with other material or activities.","created_at":"2016-01-07T18:00:00.000-06:00","updated_at":"2016-01-07T18:00:00.000-06:00"},{"id":333,"first_name":"Eric ","last_name":"Cave","position":"Lecturer","institution_name":"University of Massachusetts","comprehensiveness_rating":4,"comprehensiveness_review":"This book is comprehensive in the respect that it covers a very wide range of relevant material.  It does not treat much of the material that it covers comprehensively, though.  For instance, I found its treatment of the GLOBE study, for instance, fairly cursory.  It covers other topics, such as cultural intelligence, quite well.  I could see myself assigning sections of the book for use in a course on leadership, though not using it as the sole course text.","accuracy_rating":5,"accuracy_review":"Descriptions of works that I am familiar with were faithful to the original works.","relevance_rating":5,"relevance_review":"The book's content and case studies seem up-to-date at present, but as things change in the field of leadership studies fairly quickly; it will likely require periodic updating.","clarity_rating":5,"clarity_review":"This is an engaging read, for a textbook on leadership.  The author does a great job providing context for ideas and concepts that might be unfamiliar to a typical reader, and the prose is in general easily to read and understand.","consistency_rating":4,"consistency_review":"I would characterize this book as internally consistent, but not very unified.  At various points, I found myself wondering how various discussions in the book were supposed to relate to one another.","modularity_rating":5,"modularity_review":"This book is written in such a way that many of its chapters can stand well on their own.  Chapters 2 and 3 are particularly notable in this regard.","organization_rating":3,"organization_review":"When you read the book's preface, it presents like a unified text.  But reading the book itself yields a different impression, in part because the author tries to cover so much ground.  At points, the text seems to jump around, with insufficient attention being paid to how the various topics being discussed relate to one another and contribute to a broader understanding of culturally intelligent leadership.","interface_rating":5,"interface_review":"The book is very traditional in its \"interface;\" I had no difficulty navigating its prose, diagrams, and tables.","grammatical_rating":5,"grammatical_review":"This book is well-edited.  I noted only a few typographical errors, not enough to be distracting.","cultural_rating":5,"cultural_review":"Given the book's topic, one would expect it to be sensitive to cultural differences.  It does not disappoint in this regard.","overall_rating":9,"overall_review":"I think several chapters of this text can be quite useful in an undergraduate course on leadership, especially given the clarity and accessibility of the writing.  I will probably assign two or three of its chapters in my course next semester.","created_at":"2016-01-07T18:00:00.000-06:00","updated_at":"2016-01-07T18:00:00.000-06:00"},{"id":556,"first_name":"Soumia","last_name":"Bardhan","position":"Assistant Professor","institution_name":"Kansas State University","comprehensiveness_rating":3,"comprehensiveness_review":"This book presents a detailed and comprehensive account of the connection between leadership and cultural intelligence. It is a fair mix of anecdotes, leadership/culture-related concepts, reflection exercises, recommendations for practice, etc. This book is more like a handbook for professionals than a college undergraduate textbook in its present form; the content is appropriate for a handbook. The preface and introduction do a great job of presenting the rationale and need for this book. However, the definition of ‘culture’ is not nuanced; this book emphasizes primarily a social science approach to culture. Even as a handbook, approaching culture also from the interpretive and critical perspectives can enhance its effectiveness (see Martin and Nakayama's approach to culture and intercultural communication). For instance, discussions of ‘power,’ ‘hierarchy,’ ‘oppression,’ ‘agency,’ and so on, can be very useful in the global/cross-cultural/intercultural contexts as regards leadership. Page 8 has a list of definitions and terminologies, which helps, but a separate glossary and/or index can help (not included).","accuracy_rating":4,"accuracy_review":"The content is unbiased and accurate. Numerous anecdotes and case studies present different value/culture-based perspectives on issues, thus tackling the problem of bias. Concepts, statements, descriptions included are error-free and accurate. There are a few editing errors.","relevance_rating":5,"relevance_review":"The book is extremely relevant. The concept of cultural intelligence is fairly new, and the author does an excellent job of describing it. Moreover, by connecting this concept to ‘leadership’ in the global/cultural context, the author raises the efficacy and relevance of this book. A chapter on the future of cultural intelligence helps. However, the anecdotes and case studies might need to be updated from time to time.","clarity_rating":5,"clarity_review":"The text is written in lucid, accessible prose, and there is minimal jargon/technical terminology used.","consistency_rating":4,"consistency_review":"Terminologies/descriptions are consistent throughout the book. The framework too is consistent; the same headings and sections are used in every chapter throughout the book.","modularity_rating":5,"modularity_review":"The author states that the book can be read in the following ways: 1) Begin at the beginning; 2) Read individual chapters; and 3) Read case studies and work on inventories. The author is correct in noting this. The text can be divided into smaller reading sections and/or can be used/read in different ways. This enhances its modularity.","organization_rating":3,"organization_review":"The fact that this book can be read in different ways, can be broken down into sections, etc. affects its overall flow. In other words, the book has great modularity but suffers from a choppy organization. The instructor/trainer using this book must connect ideas and prominent themes for students. If not done, students will enjoy and find the individual sections useful and informative, but not grasp the overall context (leadership and cultural intelligence) to which these issues/concepts are tied to.","interface_rating":4,"interface_review":"The text does not suffer from any significant interface issues.","grammatical_rating":5,"grammatical_review":"Minimal grammatical errors.","cultural_rating":4,"cultural_review":"This book discusses culture and cultural intelligence in the context of leadership, as well as presents numerous anecdotes and personal reflections; in so doing, it does a fair job of remaining culturally sensitive. Yet, at some points, the anecdotes reinforce certain cultural stereotypes.","overall_rating":8,"overall_review":"This book focuses on an important and hugely relevant topic- leadership and cultural intelligence. It also presents personal reflections and anecdotes to explain ideas and concepts, as well as provides guidelines and recommendations for practice. Yet, the content does not always capture the nuances and complexities of human interaction in global/cross-cultural/intercultural contexts. This book can be useful as an introductory handbook for professionals; if used as a textbook, it must be complemented with other readings and texts.","created_at":"2016-08-21T19:00:00.000-05:00","updated_at":"2016-08-21T19:00:00.000-05:00"},{"id":575,"first_name":"Iris","last_name":"Savich","position":"Instructor/Private Consultant","institution_name":"Portland Community College, Marylhurst University","comprehensiveness_rating":3,"comprehensiveness_review":"The text attempts to cover a wide range of culturally relevant material focusing on the author's model of Cultural Intelligence, yet the term and model is not fully defined until chapter 3. In addition, there are many culturally relevant terms such as: cultural competence, ethnocentrism, and diversity (page 25) to name a few, which are not fully articulated. An excellent diagram and definition of the layers of diversity the author could have used is one by Gardenswartz and Rowe (2003). A glossary of terms would be helpful. additionally, there were some leading intercultural experts omitted from this text who would have lent more credibility and context to the author's work.","accuracy_rating":5,"accuracy_review":"The text references key theories and concepts while correctly citing the original works. I found only one citation missing for Mary Parker Follet on page 193. Otherwise, the content appeared to be accurate and unbiased.","relevance_rating":4,"relevance_review":"The text, while currently relevant, will require some updates of the case studies. The author gives a website in her Preface (page 8) that is intended to provide training tools and a list of inventories along with updated case studies, but it appears to be no longer in operation.","clarity_rating":5,"clarity_review":"The text is written in a very accessible style for most readers. It is written with very little use of technical jargon.","consistency_rating":4,"consistency_review":"Some chapters attempt to incorporate too many ideas. I would have preferred that the author add a couple of chapters instead of incorporating so many sub-sections.","modularity_rating":4,"modularity_review":"The text does lend itself to being sub-divided into sections that can easily fit into the design of different classes and workshops by an instructor.","organization_rating":4,"organization_review":"I would like to see definitions of the Cultural Intelligence Model presented earlier in the text since this is the heart of the text. I did, however, appreciate the integration of case studies in the text that help provide continuity and clear examples of the model.","interface_rating":5,"interface_review":"I found no problems with interface. All visuals are easily understood and well presented.","grammatical_rating":4,"grammatical_review":"I spotted a few grammar errors. I would suggest another proofreading of the text.","cultural_rating":4,"cultural_review":"The author demonstrated cultural sensitivity with each diverse case study she wrote, attempting to present a variety of cultures in an empathetic and unbiased way. What I would have liked included, however, was a discussion about race and socioeconomic status as they relate to cultural differences.","overall_rating":8,"overall_review":"The author's engaging prose draws the reader in. There are many case studies presented to help underscore the importance of key concepts as well as provide realistic examples of how the author's model of cultural intelligence can effectively help individuals work toward better workplace relationships, organizational change, and interpersonal understanding.","created_at":"2016-08-21T19:00:00.000-05:00","updated_at":"2016-08-21T19:00:00.000-05:00"},{"id":1183,"first_name":"Constance","last_name":"Milbourne","position":"Associate Professor","institution_name":"Rhode Island College","comprehensiveness_rating":4,"comprehensiveness_review":"This text covers a broad range of material examining the relationship between cultural intelligence and leadership.  The collection of topics seems comprehensive, but depth within each topic is at times cursory.  The author uses extensive scenarios to help introduce the concepts.  This provides an excellent launching point for classroom discussions. The definitions to terms at the beginning of the book are helpful to students unfamiliar with the topic.  Including terminology at the end of each chapter, along with the chapter review, would be helpful.","accuracy_rating":5,"accuracy_review":"The content and terminology in the text were accurate and unbiased.","relevance_rating":4,"relevance_review":"This text is very relevant, especially in light of Globalization.  Some of the references are a bit dated.  An update as to the impact of the Internet and social media would be useful.","clarity_rating":5,"clarity_review":"This text is written in a clear and easy to understand manner.  Students should be able to easily read and understand the chapters.  The examples make the material engaging.","consistency_rating":4,"consistency_review":"The format from chapter to chapter is consistent.  However, some chapters feel like there are too many disconnected concepts trying to be incorporated. You can see the amount of work put into creating these chapters; however, better connections between concepts would be helpful for the reader.","modularity_rating":5,"modularity_review":"The modularity of this text is outstanding.  Not only can the chapters used separately, but the sub-sections in each chapter also can be assigned separately.","organization_rating":4,"organization_review":"The organization and structure of the material appear disjointed primarily due to the modularity of the text.  If using this text in its entirety, linkages as to how the topics relate would be needed in order for students to understand the bigger picture beyond distinct concepts.","interface_rating":5,"interface_review":"This text is free from interface issues.  Tables were easy to understand.  One link in the introduction directing the reader to case studies did not work.","grammatical_rating":5,"grammatical_review":"There were no grammatical errors in the text.  There were only a few typographic errors.","cultural_rating":5,"cultural_review":"Since this text focuses on cultural intelligence, it is culturally sensitive.  In fact, a few examples help to  illustrate the cultural stereotypes.","overall_rating":9,"overall_review":"Overall, this text has a lot of good content and launching off points for class discussion.  I teach Global Marketing, so I would use sections of the text as illustrations to help students understand the differences among global consumers, as well as how to work with global businesses.  The content, and associated scenarios, is very engaging and readable.  This text would be a great supplement to my class.","created_at":"2017-04-11T19:00:00.000-05:00","updated_at":"2017-04-11T19:00:00.000-05:00"},{"id":1241,"first_name":"Tracy","last_name":"Tachiera","position":"Instructor","institution_name":"Washington State University Vancouver","comprehensiveness_rating":4,"comprehensiveness_review":"This book gives a thorough background of various elements of culture; an explanation of cultural intelligence; ways to increase self-awareness to improve your understanding of how you look at the world; and case studies. There may actually be too much information given; the focus is on breadth rather than depth. \nThere are real-life examples throughout the book that really bring the concepts to life, and are useful for application. Although I teach a Diversity course, even I learned some things, and haven’t seen a source that offers so many perspectives in once place. However, for someone who is unfamiliar with this topic, there will be important concepts missing. This text is better used to supplement materials. \nThe book could be improved by offering a more thorough table of contents. A brief description of each chapter is given, but each chapter is divided into sections. It would be helpful to have these all listed out for quick access.","accuracy_rating":5,"accuracy_review":"The content appears to be accurate.","relevance_rating":4,"relevance_review":"While some of the sources are 15+ years old, the content is still applicable today. Although the book uses many workplace examples and states it is meant for those in leadership positions, it could be used for general diversity education. Case studies will need to be reviewed in the future for relevance.","clarity_rating":4,"clarity_review":"This book is easy to read and understand, and is interesting. There is only a short vocabulary list. A more comprehensive glossary would be useful.","consistency_rating":1,"consistency_review":"The book is written in a consistent voice throughout. Each chapter contains real life examples to help illustrate concepts.","modularity_rating":4,"modularity_review":"While I think readers would most benefit from reading the introductory chapters, most chapters could be used on their own, especially if there was a need to highlight a particular concept. However, as mentioned above, the chapters would be better for supplemental material.","organization_rating":5,"organization_review":"The text starts with basic definitions and theories, and moves on to more complex ideas. Examples and applications are given throughout to help with understanding of the material. I liked the chapter of case studies at the end.","interface_rating":5,"interface_review":"There is a link on pages 6 \u0026amp; 8 that does not work (http://www.cileadership.com) (disappointing since it states it has further examples and case studies, something I have been looking for!). There were no issues in navigation or viewing. A more complete table of contents and definitions would be useful.","grammatical_rating":5,"grammatical_review":"The book is well written and is free of any major grammatical errors.","cultural_rating":4,"cultural_review":"The author of the book is Hmong American (based on info from the introduction). Their experience and worldview likely influences the perspectives given in this book, however, that should actually be relevant for this topic. There does not seem to be an even distribution of stories, examples, etc. for various cultures. For example, a document search showed Hispanic \u0026amp; Latino appearing over 40 times, “Asian” appearing 23 times, while “Black” or “African American” only appeared 7 times, and “Native Americans” only appeared 4 times. Many other cultures are mentioned as well. Nothing appears offensive. However, the stories and case studies could be improved by consistently pointing out that even within cultures, these are just examples and actual people from these cultures may not fit into the scenarios to avoid students stereotyping.","overall_rating":8,"overall_review":"I enjoyed this book and like the applied nature of it. It will be a good supplement to material I am already using. I think many of the chapters could be used in a variety of classes where there is a diversity component.","created_at":"2017-06-20T19:00:00.000-05:00","updated_at":"2017-06-20T19:00:00.000-05:00"},{"id":1575,"first_name":"Daniel","last_name":"Bowan","position":"Assistant Professor","institution_name":"Colorado State University - Pueblo","comprehensiveness_rating":4,"comprehensiveness_review":"I believe the book was comprehensive, it covered a variety of topics related to Cultural Intelligence and leadership.  I believe it would have benefited from more of an international perspective.","accuracy_rating":3,"accuracy_review":"I thought the book seemed accurate, however it relied on a lot personal perspectives and lacked scholarly support.","relevance_rating":4,"relevance_review":"I think the book's subject matter is very relevant as globalization and current trends point towards an increased emphasis on cultural intelligence.","clarity_rating":3,"clarity_review":"I thought the book was clear, but a little to informal with the authors voice very present and a bit overbearing.","consistency_rating":4,"consistency_review":"I believe the book was consistent from chapter.","modularity_rating":4,"modularity_review":"I thought the book succeeded in the area of modularity.  Each chapter could be read individually.","organization_rating":4,"organization_review":"I thought the book had good organization and flow in the beginning, but this tailed off towards the end and seemed scattered.","interface_rating":3,"interface_review":"I think the book's interface was average.  It seemed very drab and lacked sufficient images and visual depictions.  ","grammatical_rating":4,"grammatical_review":"I did not catch many grammatical errors.","cultural_rating":5,"cultural_review":"Due the nature of the book subject's, it very much is culturally relevant.","overall_rating":8,"overall_review":"I would have preferred the author keep their voice out of the text, it read more like a personal biography, rather than an academic textbook.","created_at":"2018-02-01T18:00:00.000-06:00","updated_at":"2018-02-01T18:00:00.000-06:00"},{"id":1613,"first_name":"Mary","last_name":"Tucker","position":"Professor","institution_name":"Ohio University","comprehensiveness_rating":4,"comprehensiveness_review":"A wide variety of topics are covered in this text, along with case studies that can be used to further the learning. It would be helpful to expand the Table of Contents to also include the sub-sections in each chapter. For novices to the concept of cultural intelligence, this text might not provide the depth needed to fully enhance the learning. A glossary and index would also be helpful to the learner.","accuracy_rating":5,"accuracy_review":"The content appears to be accurate as well as unbiased with few typographical errors.","relevance_rating":4,"relevance_review":"The content appears to be up-to-date.  Because the sources are quite old, the text should soon be reviewed for updates. The organization of the text will allow for expedient and straightforward updating.","clarity_rating":4,"clarity_review":"The text is engaging and easy to read. Examples add to the learning. Any jargon/technical terminology is explained as it is incorporated into the chapters.","consistency_rating":3,"consistency_review":"The chapters are consistent in format. Some chapters reach into topics such as self-efficacy that may not be fully explained in the context of cultural intelligence sub-components.","modularity_rating":5,"modularity_review":"This book does an excellent job of keeping individual chapters as self-contained modules that can be used independently from the book. As such, instructors can use as many or as few chapters as needed to round out a course on cultural intelligence. The cases at the end of the book are an added plus.","organization_rating":4,"organization_review":"The organization/structure are logical and clear. The aspect that makes this text modular (and a plus) also inhibits the flow between chapters. A quid pro quo for those who wish to use only segments of the text.","interface_rating":4,"interface_review":"The text is free of significant interface issues. However, the link to additional case studies is no longer a working link.","grammatical_rating":4,"grammatical_review":"The text was well written and is free of any major grammatical/typographical errors.","cultural_rating":4,"cultural_review":"This book on cultural intelligence is culturally sensitive. ","overall_rating":8,"overall_review":"This is an easy-to-read book; it has a story format that appeals to students. It could be used in its entirety or select chapters could be chosen to supplement course material. The topic lends itself to different classes across the curriculum.","created_at":"2018-02-01T18:00:00.000-06:00","updated_at":"2018-02-01T18:00:00.000-06:00"},{"id":1623,"first_name":"Angie","last_name":"Carter","position":"Clinical Assistant Professor","institution_name":"Clemson University ","comprehensiveness_rating":4,"comprehensiveness_review":"The book attempts to cover a large amount of information, and meets that goal for the most part. It is almost too comprehensive and could go a little more granular in some areas.","accuracy_rating":5,"accuracy_review":"The book seems to provide accurate information. ","relevance_rating":3,"relevance_review":"I see many older references. Although in this field of leadership and leadership development and human resource development, this comes standard, there are many works that build upon these ideas that should be included. Some of the theories (like situational leadership) have been debunked or at least called into question.  \n\nThis topic has a shelf life and should be frequently updated to reflect new innovation and scholarship.","clarity_rating":4,"clarity_review":"The book is straightforward in its writing and intent. However, it does try to bridge too many ideas in one textbook. ","consistency_rating":3,"consistency_review":"The text was inconsistent in its treatment of  vocabulary. Sometimes the author explains a word, and sometimes it is taken for granted that the reader knows a particular word or phrase. ","modularity_rating":5,"modularity_review":"The book is modular in that it is paced appropriately and segmented into logical information chunks. ","organization_rating":4,"organization_review":"The topics presented were linear, much like a workshop would be presented, from macro to micro.  ","interface_rating":3,"interface_review":"There are issues with missing or disconnected links within the textbook. In particular, the link to further exercises noted at cileadership.com did not work at the time of this review. ","grammatical_rating":5,"grammatical_review":"I saw no grammatical errors, but a few typographical errors in the text. ","cultural_rating":5,"cultural_review":"Since the book was about cultural and intercurtural intelligence and competency, this was more than adequately covered. ","overall_rating":8,"overall_review":"Pros: This book is a good primer on cultural intelligence and could be serve as a launch for deeper classroom or workshop conversations. \n\nCons: The author tried to bridge too many ideas in the book, and the examples offered, while well-meaning, sometimes missed their mark. ","created_at":"2018-02-01T18:00:00.000-06:00","updated_at":"2018-02-01T18:00:00.000-06:00"},{"id":1824,"first_name":"Lindy-Anne","last_name":"Abawi","position":"Associate Professor","institution_name":"University of Southern Queensland","comprehensiveness_rating":4,"comprehensiveness_review":"The text covers all aspects of the topic well drawing together classic references to related work. It was well set out with chapter headings listed in the introduction that are linked directly to each chapter for easy access. The chapter summaries of key points are particularly useful. ","accuracy_rating":5,"accuracy_review":"The content is accurate and beautifully written. It is a truly readable text and the various case studies, scenarios and personal stories set the scene well for the discussion tat follows. ","relevance_rating":4,"relevance_review":"The references within the text are good solid links to often seminal researchers in the field. It would have been good to see more contemporary references as well. ","clarity_rating":5,"clarity_review":"The text is well written and very accessible to the reader. Quite complex concepts are explained simply and effectively illustrated with real world examples. ","consistency_rating":5,"consistency_review":"The layout, tone, flow, format and overall structure are consistent throughout.","modularity_rating":5,"modularity_review":"The smaller sub-sections throughout each chapter allow for small 'bites' of information to be easily accessed for discussion. The chapters themselves have quite distinct and yet inter-related themes which can be easily be used as separate lesson points or in  staged, self-paced study format.","organization_rating":5,"organization_review":"As mentioned earlier it is a very easy to read text. Each section flows smoothly, logically and connectedly into the next.","interface_rating":4,"interface_review":"There are few minor formatting discrepancies - like a sentence that jumps a line but these are few and far between. The text is easy to follow.","grammatical_rating":5,"grammatical_review":"The text contains no obvious grammatical errors.","cultural_rating":5,"cultural_review":"The book is very sensitive to cultural differences and in fact the text is entirely about cultural intelligence.","overall_rating":9,"overall_review":"I commend the authors on the quality of this text. It was well written and easy to read. The use of stories to set the scene and illustrate points being made was a powerful and culturally appropriate way of engaging the reader. The references to seminal researchers and texts in the area were reassuring and resonated with what is generally agreed as fundamental to this topic. Academic rigour could be improved, however, with a more in depth study of contemporary researchers in this field. Challenging the sorts of unconscious labelling and stereotyping that often occurs in the workplace and in communities helps to promote the ongoing need for a cultural reframing agenda. \n","created_at":"2018-02-01T18:00:00.000-06:00","updated_at":"2018-02-01T18:00:00.000-06:00"},{"id":1985,"first_name":"Sarah","last_name":"Dixon-Hackey","position":"Adjunct Professor","institution_name":"Minnesota State Community Technical College - Moorhead, MN","comprehensiveness_rating":4,"comprehensiveness_review":"The text is fairly comprehensive in its coverage of a number of aspects relating to cultural intelligence.  It takes a largely vast and somewhat still-evolving subject and breaks it down effectively relatable units of learning. One thing that would be nice is to see the addition of a glossary that provides a point of reference for key terminology.  It would also anchor the chapters and offer more options for review to the students.","accuracy_rating":3,"accuracy_review":"The subject is largely told from the author’s point of view and utilizes both personal experiences and case studies to further illustrate concepts.  As a result, the text reads less like a traditional textbook and relies on scenarios versus vast amounts of terminology functional exercises.  Because of this, it lends itself to be somewhat biased toward the perspective of the author and his own professional experience relating to cultural intelligence.","relevance_rating":4,"relevance_review":"3Because the text is not anchored in a great deal of historical facts and figures, the text has the potential to withstand an extended period of time.  As a whole, the content is written in larger generalizations and from a high-level look at the role that cultural intelligence plays in the work environment.","clarity_rating":5,"clarity_review":"The author does a nice job of writing in a tone that is accessible to a wide range of students. The language and level of comprehension needed to digest the material would be easily consumed by both students in a technical school and a liberal arts college.  ","consistency_rating":3,"consistency_review":"The text sometimes veers from its use of personal narrative to implementing more traditional utilization of terms, tables, and professional examples.  These are generally implemented when appropriate, but a more consistent format throughout might be helpful for the use of teaching and lesson planning.","modularity_rating":4,"modularity_review":"To some extent the text creates modules that can be divided into separate sections. However, many of the subsections do rely on those preceding or following them in order to create a better context and understanding.  In most cases, chapters need to be consumed in their entirety to create a well-rounded lesson.","organization_rating":3,"organization_review":"Because the text is composed of a series of examples and cases, the flow of the text sometimes lacks a strong sense of continuity.  This does offer an instructor the opportunity to move around through the book as needed because it does not necessarily create a situation where one chapter automatically builds on the preceding chapter. For teachers looking to have more freedom to change the order of topical study, this may be a characteristic that is desirable.","interface_rating":3,"interface_review":"The book is fairly easy to read and has well identified headers. One area where it is lack is a strong Table of Contents that enables a student or instructor to quickly jump to specific topics of choice.","grammatical_rating":5,"grammatical_review":"There are no significant grammar issues.","cultural_rating":5,"cultural_review":"The text does a nice job of being inclusive and approaching the subject with an attitude of inclusiveness.  The author includes a variety of examples that demonstrate scenarios from a variety of demographics.","overall_rating":8,"overall_review":null,"created_at":"2018-05-21T19:00:00.000-05:00","updated_at":"2018-05-21T19:00:00.000-05:00"},{"id":2070,"first_name":"Paul","last_name":"Longenecker","position":"MSAH Program Director","institution_name":"Otterbein University","comprehensiveness_rating":5,"comprehensiveness_review":"The book provides a excellent array of topics related to concepts of organizational behavior and leadership focused around cultural intelligence. Does a great job of connecting diverse components around a common theme. Cultural intelligence is not a highly published topic in my experience.","accuracy_rating":4,"accuracy_review":"The format of book is written in a conversational manner from a first person perspective. In writing through it, it gave me the feel of a self-help book but supported well by very relevant and evidence based sources.","relevance_rating":5,"relevance_review":"The content of the book is very relevant and timely and since it is build on strong theory, should have long shelf life. The concepts discussed are not black and white but intended to challenge the reader to think about the leadership practices to reframe them with new light shone on what they do. With the changing demographic of the work force and its many unique nuances, the book hits at the heart of leadership.","clarity_rating":4,"clarity_review":"The book is laid out in a very logical format. She tells you what she is going to tell you, tells you than tell you again. Use of case studies is used very effectively to provide wxamples of concepts discussed.","consistency_rating":5,"consistency_review":"Provides a framework for the book's layout and very clearly stays focused to the defined framework throughout the book.","modularity_rating":5,"modularity_review":"The layout of the book is very easily attacked in smaller units and multiple units in a single reading period. I read the book in one or two chapter sessions and was always able to pick up on the concepts previously read. The writing style allows you to be actively engaged in the reading process as concepts are laid out as building blocks.","organization_rating":5,"organization_review":"Laid in a logical flow with concepts building on previously discussed material.","interface_rating":3,"interface_review":"The key challenge of the book was the spacing between material as you were reading. In reading it online, it required the reader to need to jump ahead over large gaps in spacing between section within a single chapter.","grammatical_rating":5,"grammatical_review":"No significant grammatical errors were noted in reading the book.","cultural_rating":5,"cultural_review":"As the topic of the book is Cultural Intelligence, the book does a great job of offering a diverse array of examples covering the full spectrum of ways that culture can be frame. High point of book in it looks a diversity from a much broader lens that is frequently used today.","overall_rating":9,"overall_review":"Although it is not defined as a textbook, it could be used very effectively utilized with other materials to discussed the topic of cultural intelligence.","created_at":"2018-05-21T19:00:00.000-05:00","updated_at":"2018-05-21T19:00:00.000-05:00"},{"id":2081,"first_name":"Julie","last_name":"Swaringim-Griffin ","position":"Program Coordinator ","institution_name":"Oklahoma State University ","comprehensiveness_rating":5,"comprehensiveness_review":"This book could be recommended for a low level leadership diversity course as an additional reading to other leadership materials. This book is not complex and is an easy read. The text is well organized in a manner that fosters learning without having highly intense vocabulary. The book contains several examples which contributes to the material that is being addressed. These examples would greatly benefit students who are primarily kinesthetic learners because it ties in real world scenarios that apply the concepts that are discussed. One great factor, is that professors can apply these examples in the classroom and create an interactive activity that goes along with the text. This book can easily be applied in the classroom beyond lecture format. ","accuracy_rating":3,"accuracy_review":"This book is written in the author’s point of view in many of the chapter sections but not all. This provides students with another perspective of the world around them however, it is only the author’s perspective. The accuracy of the text is commendable especially if the text is read as a perspective rather than an absolute. The context is error free however, not completely unbiased. As mentioned, this book is written in the author’s perspective therefore there are several instances in which the text can be biased. The book includes information about the GLOBE studies which is useful for leadership lecturers to teach this material. The information provided in this section of the book was accurate and consistent with leadership topics.","relevance_rating":4,"relevance_review":"Due to the subject matter at hand, leadership is adaptable and ever-changing. This book can be adapted as it ages. Overall, the text is relevant to present day and can easily be updated throughout the years. The various examples offered in the text will be relevant years to come. However, in a few of the examples, the information used is dated. Such as an MP3 player was mentioned in the text which is a device that Generation Z, who will more than likely be using this text, will know of an MP3 but that information could be perceived as outdated. Examples that date the text may need to be avoided in the future in order to reduce a negative perception of the book as it comes across as outdated in various chapter section examples. ","clarity_rating":5,"clarity_review":"The text is easy to follow. At the beginning of the book, the terminology that is often used is clearly defined. This allows the readers to understand the meanings of the terminology that is relevant to this book. This clear definition contributes to limiting confusion due to these terms often being used differently in other texts. ","consistency_rating":5,"consistency_review":"The text is consistent in the use of the terminology that was defined at the beginning. The book also shows a theme of providing examples as previously discussed. This also remains consistent throughout the entirety of the book. ","modularity_rating":5,"modularity_review":"The text can be easily divided into various sections.","organization_rating":5,"organization_review":"The topics are clear and well defined throughout the text.","interface_rating":5,"interface_review":"There were no major issues with the images included in this book. ","grammatical_rating":5,"grammatical_review":"The grammar is adequate. No grammar mistakes were detected. ","cultural_rating":3,"cultural_review":"The cultural relevance is fair. Much of the book is written from the author’s own cultural perspective thus resulting in information bias in various areas of the book. The author writes in examples of how others may react but this assumption of reactions is within the author’s own bias. Readers must keep this in mind in order to form their own perspective rather than taking the author’s perspective as an absolute in many of the examples that were provided throughout the text. Overall, this book was relevant to the topic of cultural relevance due to the cultural intelligence nature of the text. ","overall_rating":9,"overall_review":"Overall, the book is clear, concise and to the point. However, in many aspects the book can be biased. A suggestion to combat this bias, would be to address students at the beginning of the course to read the text with in mind that the text can create a bias outlook on the subject matter being discussed. This book would be an excellent source for courses that are both lecture and interactive format.  As a leadership lecturer, I will more than likely incorporate pieces of this book into the current curriculum.","created_at":"2018-05-21T19:00:00.000-05:00","updated_at":"2018-05-21T19:00:00.000-05:00"},{"id":2178,"first_name":"Susan","last_name":"Baim","position":"Professor","institution_name":"Miami University","comprehensiveness_rating":4,"comprehensiveness_review":"The text seems to be highly comprehensive, especially given the fact that it addresses leadership within the context of cultural intelligence – a field that 20-25 years ago would have been an afterthought and not a topic central to the discussion of leadership at the undergraduate level.  For the most part, theory is blended with appropriate anecdotes, stories and examples to help bring the main learnings into focus for the reader.  Terminology appears to be applied well to the various situations discussed, but fundamental definitions of terms, themselves could be improved for better clarity.  The structure of the text invites the reader to learn more about topics and appears well set up to work with contemporary business literature sources as may be desired.","accuracy_rating":4,"accuracy_review":"Overall, the accuracy of the text seems to be very good.  The author interjects a lot of personal reflections and commentary, but also goes to significant lengths to relay information in a manner that avoids any semblance of personal bias.  The fact that the text is easy to digest for readers who may not be experts in the field provides additional credibility that the author is being straightforward with the material and not attempting to pursue any type of specialized agenda.","relevance_rating":4,"relevance_review":"This is a text that, for optimum accuracy and relevance, will need continual updating – perhaps every three to four years at the longest.  The material included in the edition under review is highly relevant an includes a strong blend of classic sources and contemporary research.  As societal norms and practices change, the text could become dated and in need of a refresh.  However, as it presently stands, the text is current, relevant and notably germane to the field of leadership.","clarity_rating":4,"clarity_review":"The text is generally clear and easy to follow with a noticeable absence of sophisticated jargon that could slow down and confused those new to the field of leadership.  This accentuates the value of the text as an introductory resource for undergraduates.  The author does overuse the first-person writing style in some portions of the text, thereby somewhat blurring the line between objective fact and personal opinion.  This prevented receiving a score of “5” for clarity.","consistency_rating":3,"consistency_review":"This text shows good consistency in terms of the amount of material to digest in each chapter and that sets up a good pace or flow throughout the work.  Terms could be more consistently defined – some new terms are defined promptly while others “catch up later” or require the reader to go on a hunt through other chapters for a proper definition before continuing to read.","modularity_rating":5,"modularity_review":"Good modularity is one of the features that set this text apart as a versatile resource on leadership topics.  There is enough of a unifying theme that one could use the text as a whole without problem, but as the author notes, it may also be applied successfully one section at a time.  This would allow use as a supplemental resource or case study source along with other texts if desired.","organization_rating":3,"organization_review":"It is difficult to produce a multi-purpose text that can be used as the main textbook in a course, but also function in a supporting role on specialized topics.  Organization and flow are likely to suffer since these uses are often counter to one another.  The author does a good job of walking the tightrope between the two extremes although instructors may wish to offer “patches” or connecting lectures to bridge gaps between some sections of the text.","interface_rating":5,"interface_review":"There does not seem to be significant problems with interface-related issues in the text.  Graphics displayed well and navigation also was easy and quick.  A very few of eh Internet links seemed to go nowhere.  In fairness, maintaining every link within the text would be difficult to impossible as some are not within the author’s control.  This is a problem with Web linkages in printed texts as well.","grammatical_rating":5,"grammatical_review":"Any grammatical errors present were very minor and did not detract from reading the text.  As mentioned above, I am not a big fan of first-person in academic texts, but this also did not detract significantly from delivering the message fluently.","cultural_rating":4,"cultural_review":"The author demonstrates good and consistent sensitivity to cultural issues, norms and biases as one would expect in a text on cultural intelligence.  She writes from a position of trying to balance a variety of cultural viewpoints and strives to present arguments in a fair and nonjudgmental way.  It would have been helpful to pursue more of the cultural issues that come from social and/or economic status, but this is a relatively minor point in light of the positive approach taken throughout the text overall.","overall_rating":8,"overall_review":"I was highly impressed with the overall quality of thought and the thoroughness of topic treatment in this text as a whole.  The author has covered an extensive array of material and done so in a flexible manner that can be adapted to a variety of educational uses.  Based on what I have learned from reviewing this text, I am strongly considering integrating it into an undergraduate leadership course that I currently teach.  Its up-to-date approach and focus on critical culture-driven leadership topics will add a new perspective for my students – one that is missing in most leadership texts today.","created_at":"2018-06-19T19:00:00.000-05:00","updated_at":"2018-06-19T19:00:00.000-05:00"},{"id":2339,"first_name":"Brett","last_name":"Whitaker","position":"Assistant Professor of Leadership Studies","institution_name":"Fort Hays State University","comprehensiveness_rating":4,"comprehensiveness_review":"This text offers a robust examination of the concept of Cultural Intelligence and its connection to cross-cultural leadership.  In particular, it covers in some depth the components of CQ, and the literature supporting those components.  It would be a good resource for those interested in using it to cover CQ in conjunction with other resources for supplementary areas.","accuracy_rating":5,"accuracy_review":"This text appears to be accurate and relies on credible sources and information to support the material.  ","relevance_rating":4,"relevance_review":"The text is up-to-date and relevant for current audiences.  There are a couple of specific examples used in the book that may not age well, but the utility of the information in general is highly relevant.  ","clarity_rating":5,"clarity_review":"I consider this text to be very clear.  It is laid out in a logical manner and flows together in a way that is clear and accessible.","consistency_rating":5,"consistency_review":"This text is internally consistent.  It utilized terminology that is consistent with other current scholarship in the field, and provides the concepts within an established framework.","modularity_rating":3,"modularity_review":"This is one area of relative weakness for the text.  Although the text is high quality, and internally consistent, it is somewhat less accessible for cutting into smaller components.  The cultural dimensions section could be utilized as a standalone, but I think some of the discussion would be difficult to parse out.","organization_rating":5,"organization_review":"The topics in the book are presented in a logical manner.  The book has an obvious flow, from what CQ is, to the main components, and then into application.  Further, the components are presented in the sequence that is generally the same way that other texts present CQ.","interface_rating":5,"interface_review":"There are no interface concerns with this text.","grammatical_rating":5,"grammatical_review":"The text appears to have had significant copyediting, and does not present any major grammatical errors.","cultural_rating":4,"cultural_review":"There are no insensitive examples that I saw in the text, but some items might be difficult for non-westerners to connect with.  However, there is not an overabundance of culturally specific examples that would make the text problematic in this regard.","overall_rating":9,"overall_review":"I recommend this book for instructors that wish to incorporate elements of CQ into an existing area.  It could be helpful when discussing elements of culture, cross-cultural leadership, global leadership, and/or global management.","created_at":"2018-10-23T11:52:22.000-05:00","updated_at":"2018-10-23T11:52:22.000-05:00"},{"id":2816,"first_name":"Kelly","last_name":"Reath","position":"Clinical Associate Professor","institution_name":"East Tennessee State University","comprehensiveness_rating":3,"comprehensiveness_review":"The text is not providing best practices attributed to evidence-based research.  Anecdotal experiences from the author's life are presented for reflection by the reader.  The author is very clear in noting the material is not presented as an academic textbook, but as a tool to be used in developing a level of proficiency.   Definitions and terminology used in the text are presented early, as is the rationale for writing the text.  Cultural Intelligence is presented a continuous learning process.  A References list for sources cited in the discussion is provided, but a glossary of terms is missing.","accuracy_rating":3,"accuracy_review":"Material is presented from an anecdotal perspective, but unbiased.  The text is not written as best practices based on evidenced-based research, but this does not diminish the value, relevancy or accuracy of the content.  Application of systems theory has room for improvement.","relevance_rating":5,"relevance_review":"The text is very relevant, especially for courses with content focused on leadership behavior and practices.  Content is applicable to both public and private sectors.  Longevity is impacted by the changing political environment.  With Chapter 7 solely focused on case studies, updates would be easy to implement.   Some statistics presented can be revisited and updated simply because of the time frame.  ","clarity_rating":5,"clarity_review":"An easy read directly attributed to the author's style.  The author notes early in the text, her intent is not to write an academic text.  This approach is an invitation for the text to be used outside the academic environment.  Organizations providing continuous education associated with staff development would especially benefit from the text's clarity. ","consistency_rating":3,"consistency_review":"Discussion of material in the chapters follow a consistent format.  With the exception of the final chapters, a chapter summary is consistently provided for Chapters 1 - 6.  For social sciences, the text would benefit from an American Psychological Association (APA) formatting style to cite resources (footnotes or endnotes are used).","modularity_rating":5,"modularity_review":"Chapters build on each other.  Progression of material flows well.  If the text is used as an ancillary reading, the material is easily adapted to individual modules.  Individual case studies (Chapter 7) can be used as needed.  ","organization_rating":3,"organization_review":"The Preface and Introduction end with a chapter summary, but are not considered Chapter 1.  References for the text are titled as Chapter 9.  The text itself is presented as having eight chapters.  The organization of material could be improved.   ","interface_rating":4,"interface_review":"No major interface issues.  Some confusion with chapter numbering which may be distracting for some.","grammatical_rating":5,"grammatical_review":"No major grammatical errors.","cultural_rating":4,"cultural_review":"The text is not culturally offensive.  Some examples presented can be interpreted as reinforcing stereotypical behaviors.  A more sensitive approach would be to focus on discussing how individuals react to differences from self, rather than using specific populations as examples for reinforcing patterns of behavior.  ","overall_rating":8,"overall_review":"The text works well as supplement to required reading for courses in social sciences with content on leadership practices.  The content is very relevant, and definitely needed.  The title of this text, Leading with Cultural Intelligence, is very similar to another text - Livermore, D. (2009). Leading with cultural intelligence: The real secret to success.  I wish this author had been a little more creative with the title. ","created_at":"2019-04-21T17:24:18.000-05:00","updated_at":"2019-04-21T17:24:18.000-05:00"},{"id":3686,"first_name":"Mindy","last_name":"Andino","position":"Associate Professor","institution_name":"Bloomsburg University of Pennsylvania","comprehensiveness_rating":3,"comprehensiveness_review":"This text would make a nice supplemental text, as it is based on the author's personal experiences. It would benefit from having a glossary or index, although the table of contents is good. Many different concepts are introduced, some well and others would benefit from further explanation.","accuracy_rating":4,"accuracy_review":"I believe the author presented an unbiased lens of the topic.","relevance_rating":2,"relevance_review":"The information is good, but at the time of this review it is outdated. It would benefit from timely updates.","clarity_rating":5,"clarity_review":"The text is written in a clear and concise way. The examples make the material engaging and applicable. It is accessible to students, using limited technical jargon.","consistency_rating":4,"consistency_review":"The framework, language, headings, sections, and descriptions are consistent throughout the text.","modularity_rating":5,"modularity_review":"I really appreciated the ease at which this text can be broken up either by chapter of sections within chapters. It will be a good supplemental text.  A chapter or case study can be pulled out easily.","organization_rating":4,"organization_review":"The overall flow of the structure is choppy and does not flow seamlessly throughout the text. The strength of being able to use as a section or chapter, negatively impacts the overall context and content.","interface_rating":5,"interface_review":"This text is accessible digitally, with tables, graphs, and images that are easy to understand.","grammatical_rating":4,"grammatical_review":"The book contains some grammatical errors, but on the whole it well written.","cultural_rating":4,"cultural_review":"I appreciated the multiple examples and intentional cultural considerations woven throughout the text. The concept of cultural intelligence and leadership is very important in our global world.  The author is clearly well versed. The text would benefit from new and additional case studies as this topic is ever evolving.","overall_rating":8,"overall_review":"I commend the author for creating this text. The real, engaging, and thought provoking examples and case studies work to enhance the text in a culturally appropriate way. The text is well written and easy to comprehend. The concept is an important that is changing and evolving. The text would benefit from a second edition.","created_at":"2020-03-27T15:36:52.000-05:00","updated_at":"2020-03-27T15:36:52.000-05:00"},{"id":3974,"first_name":"Mario","last_name":"Flores","position":"Program Director","institution_name":"University of Colorado Boulder","comprehensiveness_rating":4,"comprehensiveness_review":"Text covers multiple areas of leadership through the lens of cultural intelligence. The author's personal narratives help connect the concepts to real world situations. Text provides various facets of cultural intelligence creating a well rounded explanation and use.","accuracy_rating":4,"accuracy_review":"Text uses the author's personal narrative to introduce other research in a way that makes the main points easy to understand. Though there is purpose in the writing, it is not biased.","relevance_rating":4,"relevance_review":"Text has general examples that will remain relevant for some time. However, examples should be updated to reflect a changing world and bring in evolving views of leadership. This text felt like a big picture view of cultural intelligence which keeps content up to date.","clarity_rating":5,"clarity_review":"Text was an easy read. The author's personal stories make themes easier to understand and examples and case studies helped me reflect on the topics.","consistency_rating":5,"consistency_review":"Text was consistent in voice and structure.","modularity_rating":5,"modularity_review":"I can easily see this text being used as supplemental material in a leadership class. Text organization makes it easy to pull out specific themes for stand alone lessons. Each chapter has subsections which makes finding information easy.","organization_rating":4,"organization_review":"Reading from cover to cover, the text can seem a little choppy. The author is a consultant who presents this information as workshops, this is reflected in the writing. However, the topics do follow a logical flow.","interface_rating":5,"interface_review":"I did not have any interface issues.","grammatical_rating":5,"grammatical_review":"I did not see any major grammatical errors.","cultural_rating":4,"cultural_review":"Some of the examples were a bit stereotypical. Also, cultural difference is not always defined by being from different countries. An exploration of subcultures within a country would make the text more robust. Understandings of differences in race, gender, and socioeconomic status within the same country will add to a leader's cultural intelligence.","overall_rating":9,"overall_review":null,"created_at":"2020-06-11T16:42:15.000-05:00","updated_at":"2020-06-11T16:42:15.000-05:00"},{"id":4433,"first_name":"Michelle","last_name":"Beavers","position":"Associate Professor","institution_name":"University of Virginia","comprehensiveness_rating":4,"comprehensiveness_review":"Cultural Intelligence continues to evolve as a topic of study and discussion, so I welcomed the opportunity to read this text.  I found the text provided a wealth of topical information on cultural intelligence; some supported by classic leadership theory and research and all included anecdotal evidence from personal experiences.  With such an easy read, students will enjoy the book as it provides a high-level overview of many topics relevant within this frame of reference.  It will speak to their need to \"know thyself\" as a leader with valuable case studies and self-assessment resources.  Professors will find the need to support the material with additional research-based evidence or supplemental readings, some areas seem to lack the depth of content necessary in higher-level classrooms.\r\nThe introduction and suggestions for reading the book, which included chapter summaries as well as terminology and definitions were helpful.  In addition, end of chapter summaries added to concluding summary remarks for each chapter. There was no glossary or index, but a website for additional resource materials.","accuracy_rating":4,"accuracy_review":"Personal stories always lend themself to bias perceptions of events and situations; however, I believe the author effectively relayed the information in a manner that removed any bias to use the stories shared as teachable moments, supporting the research provided.  I found no errors in accuracy, but do wonder if the book could've been chunked into smaller segments to provide more depth into the topics.\r\nNo errors noted.","relevance_rating":4,"relevance_review":"As a professor of educational leadership, I found the text applicable across multiple settings with examples and cases that although varied in field, could easily be applied in a variety of programs.  Because of the style of writing, it is unlikely the material will be outdated within a short period of time.\r\n\r\nHowever, it should be noted, that some charts and citations, in my opinion, should already be reviewed for updating.  For example in the opening sections (p. 13), the author introduces facts about the global economy significant to our understanding, but this data is already 8-10 years old.","clarity_rating":5,"clarity_review":"First, the author explains how the material will be delivered, then each chapter provides an easy-to-read format.  The author introduces early-on any terminology the reader may be unfamiliar with and does a nice job of introducing new information throughout the resource.  Never did I feel additional jargon/technical terms were being introduced without explanation.  \r\nAs a reminder:  This book is written at an introductory level of understanding for Leading for Cultural Intelligence","consistency_rating":3,"consistency_review":"Maybe because I felt the table of contents was lacking, or maybe because the chapters didn't each follow the same sequence or title headers, I feel this is an area of development for this source.  As a professor, I depend on my resources to offer consistency within each chapter that I can navigate easily.  For example, each chapter opens with an example, followed by the literature review or research and maybe some guiding questions.  All chapters might conclude with a case study and the reflection questions highlighted for use by students.  Although each chapter had most of these elements, often times I found myself digging within the paragraphs for the information I wanted my eyes to carry me easily to access.","modularity_rating":5,"modularity_review":"This is definitely a bonus of the book.  It does not need to be read from cover to cover and individual chapters will support various course topics.\r\nThe book could easily be sub-divided into topics relevant to course topics.\r\nIf the author provided a more in-depth detailed outline of the chapters, it would help professors to identify sections of chapters as relevant to topics and discussions.","organization_rating":3,"organization_review":"The ideas presented in the introduction lead the reader to believe the book will be presented in a cohesive manner, all flowing together...yet, as mentioned previously, the strength of this book is that each chapter can sit in isolation.  Although each chapter offers it's own unique relevance to Cultural Intelligence, it falls short on connecting one chapter to the next.  When a reader thinks about Cutlural Intelligence and tries to connect the cognitive, behavioral and affective domains, I would have expected the author to weave this through the chapter to create more coherence.  As a result, the book feels like chapters in isolation, rather than a logical book order.  Although the introduction, followed by Chapters 1 \u0026 2 do seem to follow a greater organizational focus and structure.","interface_rating":5,"interface_review":"There were no evident issues of interface issues.","grammatical_rating":4,"grammatical_review":"Only a few minor \"typos\", I did not notice any grammatical errors.","cultural_rating":4,"cultural_review":"Cultural sensitivity and awareness stood out as I read this text and the author did not disappoint in the variety of personal examples to help the reader understand the topics being presented. I would be interested in an expansion of subgroup populations within the culture.  When we discuss culture in our school communities, we do not limit our discussions to African American, Asian, Hispanic, etc., within those communities there are cultures that could be further discussed such as socio-economic. There is much discussion on social class as a culture.  In addition, the author does reference the GLOBE studies and discussion on gender, which could also branch into further discussion on LGBQTIA communities and the culture they share?","overall_rating":8,"overall_review":"This book was an easy read filled with great examples and case studies which will serve as excellent springboards for discussions in the university classroom.  Although there is a lack of depth in some of the topic areas, I believe the author succeeds in sparking the interest of the reader to want to learn more about cultural intelligence and to use the book as a tool in further developing proficiency in our interactions. If used for rich, transparent discussions, and honest communication, coupled with the resources provided, the author has succeeded in her efforts.","created_at":"2020-12-04T12:40:03.000-06:00","updated_at":"2020-12-04T12:40:03.000-06:00"},{"id":5077,"first_name":"Elisa","last_name":"Maroney","position":"Professor","institution_name":"Western Oregon University","comprehensiveness_rating":5,"comprehensiveness_review":"Moua offers examples, case studies, visuals, definitions, among other useful elements that I find relatable and help me to understand what I am reading.","accuracy_rating":5,"accuracy_review":"This text seems to be accurate and error-free. Gender is presented as binary and disability is not discussed in depth.","relevance_rating":5,"relevance_review":"This book is especially relevant in the current global climate. Having an administration focused on nationalism and having spent the last several months in a pandemic, we are engaged more often across state, region, and country borders addressing cultural conflict on a regular basis. Fostering cultural intelligence could not be more pertinent than it is right now.","clarity_rating":5,"clarity_review":"Moua is a clear, accessible writer who offers many signposts to help us navigate our way through this text.","consistency_rating":5,"consistency_review":"Moua's writing is consistent. Terminology is clear and theories are cited and clear.","modularity_rating":5,"modularity_review":"This book is made up of an introduction and eight chapters. Each chapter is divided into smaller sections and each ends with a chapter summary consisting of salient points from the chapter.","organization_rating":5,"organization_review":"The organization is clear and logical. One bonus is that it is possible to skip around in the book and read sections that may be relevant to a particular topic or situation.","interface_rating":5,"interface_review":"I had no problem navigating this book. I did go back and forth between the online version and the PDF I downloaded. For example, when I was looking for a specific topic, theme, or concept, I used the \"Find\" mechanism in PDF. When I wanted to jump between and within chapters, I used the online version.","grammatical_rating":5,"grammatical_review":"I did not notice any mechanical issues that might interfere with flow and readability.","cultural_rating":4,"cultural_review":"This author seems to take a binary perspective on gender. In addition, disability has a very small presence in this book. If this book were to be updated, a new look at gender identity and intersectionality would be useful.","overall_rating":10,"overall_review":"This is a comprehensive text on cultural intelligence. I will definitely use it in the graduate leadership course I teach.","created_at":"2021-06-11T16:10:17.000-05:00","updated_at":"2021-06-11T16:10:17.000-05:00"},{"id":34025,"first_name":"Tahmina","last_name":"Alam Matubbar","position":"Adjunct Faculty","institution_name":"Bunker Hill Community College","comprehensiveness_rating":4,"comprehensiveness_review":"Although there is no glossary or index at the end of the book, there are some concepts defined at the beginning.","accuracy_rating":5,"accuracy_review":"Content accurately depicts some of the nuances of interactions between different cultures.","relevance_rating":5,"relevance_review":"This anecdotal perspective approach is a relevant example that can be utilized in the classroom when asking students to model the same during class meetings.","clarity_rating":5,"clarity_review":"The combination of case studies, cultural concepts and definitions this book offers, allows the reader to learn beyond theory and use a more practical approach to learning.","consistency_rating":5,"consistency_review":"This text offers the reader an understanding of cultural intelligence that is necessary to navigate diverse organizations.","modularity_rating":5,"modularity_review":"Design of topics and amount of information are presented in smaller sections.","organization_rating":5,"organization_review":"Organization of topics are presented in a clear fashion.","interface_rating":5,"interface_review":"The text is organized in a way that is easy to navigate.","grammatical_rating":4,"grammatical_review":"No major grammatical errors.","cultural_rating":5,"cultural_review":"The author introduces the reading nicely by sharing influences from her Southeast Asian background and how this affected her own perception of the world, while assimilating to the United States.  This is a good book to begin with when tackling topics related to dominant narrative.","overall_rating":10,"overall_review":null,"created_at":"2022-09-02T15:21:14.000-05:00","updated_at":"2022-09-02T15:21:14.000-05:00"}],"url":"https://open.umn.edu/opentextbooks/textbooks/leading-with-cultural-intelligence?locale=es","updated_at":"2026-05-18T02:09:30.000-05:00"},{"id":202,"title":"Guidelines for Improving the Effectiveness of Boards of Directors of Nonprofit Organizations","edition_statement":null,"volume":null,"copyright_year":2014,"ISBN10":null,"ISBN13":"9781942341000","license":"Attribution-NonCommercial-ShareAlike","language":"eng","accessibility_statement":null,"accessibility_features":"unknown","description":"The purpose of this book is to help boards of directors of nonprofit organizations improve their performance after completing the online board self-assessment tool found at www.boardcheckup.com. However, it can also be used as a stand-alone resource for any board seeking to enhance its effectiveness in that it also contains the diagnostic questions on which the online tool is based. The approach taken here is similar to that which lies behind health checkups for individuals. Doctors usually begin by asking us to review a lengthy list of many possible health issues and we check those about which we have concerns. The doctor and patient then focus their discussions on these issues. The typical process proceeds through the following three stages: Understanding the symptoms. The doctor and patient begin by trying to define the issues more clearly. Diagnosis. Effort is made to understand the causes of the problems through tests and further examination. Treatment. Once the problem has been properly diagnosed, a treatment program to remedy it is begun. While the Board Check-Up survey on which this book is based does not pretend to be as scientifically rigorous as a medical examination, it is based on the same logic. It begins by having those who belong to, or relate to, boards provide their perceptions of how well the board is working by guiding them through a list of potential \"health issues”, i.e. statements of possible problems, issues or challenges that boards might encounter in their work. These statements have been derived from comments made by those who serve on boards or interact with them as well as from the work of researchers and consultants who have studied boards over the past 30 years. Once issues (symptoms) have been identified, they become the focal point for discussions that explore how serious they are, what might be causing them (diagnosis) and what can be done to resolve them (treatment). As noted above, this book is intended to help boards assess performance and make decisions to improve the effectiveness of the governance process. Each chapter deals with one of the nine dimensions of governance effectiveness. It starts with the items dealing with that dimension on the Board Performance Self-Assessment Questionnaire. These items represent the symptoms that indicate possible issues, problems or challenges faced by the board. This is followed by a discussion of possible reasons that such symptoms might exist (diagnosis) The third part of each chapter looks at what might be done to alleviate the symptoms once a diagnosis is made (treatment). Included in this final part of the chapter are references to websites, books and articles that provide additional advice and assistance on how to deal with the issues raised.","contributors":[{"id":2895,"contribution":"Author","primary":true,"corporate":false,"title":null,"first_name":"Yvonne","middle_name":null,"last_name":"Harrison","location":"University at Albany","background_text":"Yvonne Harrison is Assistant Professor in the Department of Public Administration and Policy in Rockefeller College of Public Affairs and Policy, University at Albany, SUNY. Prior to joining the Rockefeller College faculty, Yvonne was Assistant Professor in the Center for Nonprofit and Social Enterprise Management at Seattle University, Washington where she conducted nonprofit leadership research and taught courses in nonprofit governance and information management in nonprofit and government organizations. Dr. Harrison has expertise in the governance and leadership of nonprofit organizations and the adoption and impact of information and communications technology (ICT) in nonprofit and voluntary sector organizations. Her current research examines questions about the effectiveness of nonprofit governing boards and the impact of online board performance self-assessment on nonprofit governance and organizational effectiveness. Funding for this research comes from the following sources: Institute for Nonprofit Studies, Mount Royal University in Calgary, Alberta, Canada University at Albany Faculty Research Award Programs (A and B) Rockefeller College of Public Affairs and Policy, University at Albany, SUNY Currently, she is a member of the Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) and Association for Nonprofit and Social Economy Research of Canada (ANSER). In 2002, Dr. Harrison was awarded (with John Langford), the J. E. Hodgetts Award for Best Article in Canadian Public Administration (CPA). She is the author of a number of other peer reviewed journal articles, book chapters, research reports, and publications. She holds a Bachelor of Science in Nursing, a Master of Public Administration and PhD in Public Administration from the University of Victoria, British Columbia, Canada."},{"id":2896,"contribution":"Author","primary":false,"corporate":false,"title":null,"first_name":"Vic","middle_name":null,"last_name":"Murray","location":"University of Victoria","background_text":"Vic Murray is currently Adjunct Professor in the School of Public Administration at the University of Victoria. From 1983 to 1995, he was director of the program in voluntary sector management in the Schulich School of Business at York University, Toronto. Dr. Murray specializes in the study of voluntary sector organizations of all types with particular emphasis on the areas of board governance, strategic planning, inter-organizational collaboration, and the assessment of organizational effectiveness. He is also an active consultant and volunteer in these areas. As Director of the Nonprofit Leadership and Management Program at York University he developed Canada’s first certificate and master’s level programs in that field. He is the author of many books, articles and papers in the fields of organizational behavior and nonprofit management. His most recent book is The Management of Nonprofit and Charitable Organizations in Canada (LexisNexis, 2009). Currently, he is a member of the Advisory Board for the journal Nonprofit Management and Leadership, and active in the Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA). In 2002 he was awarded ARNOVA’s Distinguished Lifetime Achievement Award. In 1995 the Canadian Centre for Philanthropy awarded him the Alan Arlett medal for distinguished contributions to philanthropy research. In 2005, he helped to found the Association for Nonprofit and Social Economy Research of Canada and, in 2013, was awarded its Distinguished Service Award. Dr. Murray’s current research interest is a longitudinal study of the impact of the self-assessment of governance performance in nonprofit organizations (see www.boardcheckup.com) with Dr. Yvonne Harrison of the State University of New York at Albany."}],"subjects":[{"id":2,"name":"Business","parent_subject_id":null,"call_number":"HF5001","visible_textbooks_count":144,"url":"https://open.umn.edu/opentextbooks/subjects/business?locale=es"},{"id":20,"name":"Human Resources","parent_subject_id":2,"call_number":"HF5549","visible_textbooks_count":13,"url":"https://open.umn.edu/opentextbooks/subjects/human-resources?locale=es"},{"id":21,"name":"Management","parent_subject_id":2,"call_number":"HD30.4","visible_textbooks_count":60,"url":"https://open.umn.edu/opentextbooks/subjects/management?locale=es"}],"publishers":[{"id":122,"url":"https://milneopentextbooks.org/","year":null,"created_at":"2018-09-07T12:22:37.000-05:00","updated_at":"2024-04-15T13:35:28.000-05:00","name":"Open SUNY"}],"formats":[{"id":174,"type":"PDF","url":"https://milneopentextbooks.org/download/guidelines-for-improving-the-effectivness-ebook-pdf/?tmstv=1672319970","price":{"cents":0,"currency_iso":"USD"},"isbn":null},{"id":175,"type":"eBook","url":"https://milneopentextbooks.org/download/improving-the-effectiveness-of-boards-epub/?tmstv=1672319970","price":{"cents":0,"currency_iso":"USD"},"isbn":null},{"id":2118,"type":"Online","url":"https://milnepublishing.geneseo.edu/guidelines-for-improving-the-effectiveness-of-boards/","price":{"cents":0,"currency_iso":"USD"},"isbn":null},{"id":2119,"type":"Hardcopy","url":"http://www.amazon.com/Guidelines-Improving-Effectiveness-Directors-Organizations/dp/1942341016/","price":{"cents":0,"currency_iso":"USD"},"isbn":null}],"rating":"4.5","textbook_reviews_count":6,"reviews":[{"id":900,"first_name":"Julianne","last_name":"Gassman","position":"Associate Professor","institution_name":"University of Northern Iowa","comprehensiveness_rating":4,"comprehensiveness_review":"The textbook does a nice job of describing the basic roles and responsibilities of a board of directors for nonprofit organizations. All of the basic roles and responsibilities of most boards are discussed. The authors outline a conceptual framework that illustrates how contextual factors influence the governance process and organization’s effectiveness. It is also helpful at the end of each chapter there are additional resources outlined for each topic. However, this text fails in outlining the three basic duties of board members. While these duties are not specific, and do not align with a specific topic, such as planning or fundraising, it is important that board members understand their duty of care, duty of obedience and duty of loyalty. The authors do outline the limitations of this textbook, but it would still be helpful to briefly describe the duties of board members.","accuracy_rating":5,"accuracy_review":"The information in the textbook is accurate. I did not note any bias and the information appears to be current and error-free.","relevance_rating":5,"relevance_review":"The understanding by board of directors of their roles and responsibilities is vitally important to the success and effectives of an organization. This textbook is certainly relevant and the information is current. I will emphasize that this textbook is basic and does not (although maybe not intended to) encourage board members to “think outside the box”. I think being entrepreneurial in the nonprofit sector is more and more important and updates should include the board’s role in learning entrepreneurial initiatives.","clarity_rating":5,"clarity_review":"The information in the textbook is clear, understandable, and describes well any content unique to the nonprofit sector.","consistency_rating":4,"consistency_review":"The information in the text is consistent. The authors clearly explain that the information is outlined in a systems, diagnosis, and treatment format and this is done consistently throughout the text. One matter of concern regarding consistency is the beginning of each chapter.  The best start to chapters is when the authors first describe the symptoms, provide a checklist of items to consider and then summarize by themes the items.  This is not done in each chapter and those chapters that do, are a bit more thorough. ","modularity_rating":5,"modularity_review":"The modularity of the textbook is great. Each chapter and even sections within chapters can be understood in smaller reading sections.","organization_rating":5,"organization_review":"The organization, structure and flow of this textbook and logical and clear. Each chapter follows in a consistent order. The symptoms, diagnosis and treatment framework was followed for each topic, making the organization and flow easy for the reader.","interface_rating":5,"interface_review":"Visually the book was appealing. The imagines and charts were easy to read. In a few places a space could be inserted between image and start of the content. Overall, well done.","grammatical_rating":5,"grammatical_review":"I did not notice any grammatical errors.","cultural_rating":5,"cultural_review":"The textbook is extremely relevant. The work of nonprofit organizations is vitally important to the health and well-being of communities and the governance of organizations sets the stage for the effectiveness of the organization. Many community members are asked to sit on boards without a clear understanding of what they are agreeing to do. In addition, I also don’t necessarily think executive directors know all the work of board members should be doing. Developing resources and various frameworks to assist board chairs and executive directors in developing their board members is beneficial. This textbook provides a framework that is parallel to health checkups for individuals. This provides a method for doing a health checkup for the board of directors which directly relates to the mission, strategic planning and financial well-being of organizations.","overall_rating":10,"overall_review":"The purpose of this book is to help a board of director improve their performance. I support of this textbook, an online board self-assessment tool can be found at www.boardcheckup.com. This took is easily accessible and straight forward to complete. It seems that to be most effective having a board of directors complete the survey and use this textbook to understand the symptoms, diagnosis problems, and most importantly treat the problems of a board of directors.","created_at":"2017-02-08T18:00:00.000-06:00","updated_at":"2017-02-08T18:00:00.000-06:00"},{"id":2520,"first_name":"Uzma","last_name":"Khan","position":"Professor ","institution_name":"MOBIUS","comprehensiveness_rating":5,"comprehensiveness_review":"This book provides a detailed overview of nonprofit board assessment. Each chapter deals with an important aspect of board effectiveness, and analyzes it in detail. The approach used for analysis is made easier  to understand by using an approach used in medicine; clarify symptoms, diagnose the condition and then formulate the treatment. Each chapter follows the same format and has a table giving  additional resources. This book may be helpful to students , as well as to people who are starting, or have started small nonprofits and want to increase effectiveness of the board. The book has a complementary website boardcheck.com. however, even without using it the book provides detailed information. There is some repetition, but by doing that each chapter gives complete information about the topic independently, which may help someone trying to get an answer quickly by reading the specific chapter.","accuracy_rating":5,"accuracy_review":"The information is accurate and unbiased. The authors have identified that different countries have different rules, and encouraged use of country specific resources.","relevance_rating":5,"relevance_review":"The information is relevant, and each chapter has links to country specific resources that are up to date.","clarity_rating":4,"clarity_review":"The book is written well, in a conversational manner. In each chapter, there are simple questions to ask to clarify the symptoms, and then the possible answers are reviewed before the treatment section. This format is easy to follow, and may also be helpful in a classroom setting. The book favors use of text heavily, more tables, and possibly some flow charts may be helpful.","consistency_rating":5,"consistency_review":"The easy to follow \" health check up\" format is clarified in the beginning by the authors, and is followed consistently in each chapter. This is very helpful for the reader who may not have a background in leadership or management. ","modularity_rating":4,"modularity_review":"The book has 11 chapters, with the first chapter describing the authors approach, and the last a short conclusion. Chapters 2 to 10 address a different aspect of the nonprofit board and can be used as a textbook, or as separate chapters for reference. The book deals with nonprofit boards, but the principles can be applied to other scenarios and boards as well, especially the chapters dealing with meetings, vculture and leadership.","organization_rating":4,"organization_review":"The book is well organized, and each chapter leads into the next chapter easily. Some more well designed tables and a few flow charts may improve the organization of each chapter.","interface_rating":4,"interface_review":"The book has no interface issues or distortion. There are some places where the paragraphs are too long, and a separate paragraph would make it easier to read.","grammatical_rating":5,"grammatical_review":"There are no grammatical errors in the book.","cultural_rating":5,"cultural_review":"The book is not culturally insensitive or offensive in any way. The authors have provided general examples relatable to a wide audience, and have provided  references applicable to different countries.","overall_rating":9,"overall_review":"This bok would be a good resource for students , and may also be helpful for people who do not have a background in management but want to participate in boards or leadership activities.","created_at":"2019-01-13T16:23:17.000-06:00","updated_at":"2019-01-13T16:23:17.000-06:00"},{"id":2580,"first_name":"Anne","last_name":"Douds","position":"Assistant Professor","institution_name":"Gettysburg College","comprehensiveness_rating":5,"comprehensiveness_review":"This very practical book is more of a practice guide than a  textbook, which is quite useful for teaching policy analysis. The authors present the content in clean, accessible language and cover all key aspects of nonprofit board management. I will use this book for students studying nonprofit policy and/or conducting program evaluations in nonprofit organizations. ","accuracy_rating":5,"accuracy_review":"The book is accurate. ","relevance_rating":5,"relevance_review":"This book will have a long shelf life because it presents general principles that endure. It can be supplemented with case studies to keep it fresh. ","clarity_rating":5,"clarity_review":"Clean, clear language. ","consistency_rating":5,"consistency_review":"Internally consistent. ","modularity_rating":5,"modularity_review":"Well divided with logical sebsections. ","organization_rating":5,"organization_review":"Very well organized. ","interface_rating":5,"interface_review":"I did not have any problems navigating through the book. ","grammatical_rating":5,"grammatical_review":"I did not notice any grammatical errors. ","cultural_rating":5,"cultural_review":"No issues. ","overall_rating":10,"overall_review":null,"created_at":"2019-02-23T11:45:06.000-06:00","updated_at":"2019-02-23T11:45:06.000-06:00"},{"id":3469,"first_name":"Velda","last_name":"Arnaud","position":"Department Chair, Instructor, and Advisor","institution_name":"Blue Mountain Community College","comprehensiveness_rating":5,"comprehensiveness_review":"As a board member for one organization and the executive director for another, I was pleased to read and review this book. Having attended many meetings about nonprofit organizations and the roles and responsibilities of board members, I see all components are included within this book. Additionally, external resources are provided to give much more depth as the readers may need. \r\n\r\nThere is a table of contents; however, there is neither a glossary nor an index. A glossary, either in each chapter or at the end, would have been useful for terminology. That's something that can be added.\r\n","accuracy_rating":5,"accuracy_review":"When I took the demo assessment, I wondered if there was a research study on the responses, and I was pleased that they stated the fact in the introduction and conclusion in the book. The only bias that I found was specific references to the areas where the two authors are located—different states have different requirements. \r\n\r\nThe only errors that I found were a few typos and outdated web links. ","relevance_rating":4,"relevance_review":"With so many URLs, there are bound to be problems. I did find some websites that no longer existed, and there were some wording that should be updated to properly reflect the company and the information provided. \r\n\r\nSome information is included in multiple sections, and if anything changes, the editor would need to search for other content to update. That could be time consuming. \r\n\r\nState-specific rules and regulations would need to be added to make sure that all of the board member's responsibilities are covered. \r\n","clarity_rating":5,"clarity_review":"The language is very readable, and I appreciate the resources that are provided. The one about the importance of bylaws will be shared with coworkers and board members because many people do not realize that lawsuits may arise when bylaws are not followed. \r\n\r\nAs stated previously, a glossary for terminology would be helpful. That could be a resource that is developed when someone else modifies the book. \r\n","consistency_rating":5,"consistency_review":"The content is consistent, although, at times, it is difficult to read. There needs to be more white space for readability. Also, there is only one figure in the introduction. In several areas, a figure or graphic could help demonstrate how concepts are connected. Tables are included, but those are not as visual. ","modularity_rating":4,"modularity_review":"The chapters are organized and divided neatly; however, there is too much content within each chapter to be used with an active board. The content could likely be used \"as is\" within a course. There are subheadings such as symptoms, diagnosis, and treatment, but board members would be overwhelmed with so much content.\r\n\r\nStrategies or game plans for activities and discussions would help implementing new ideas. Once again, a glossary with definitions would help begin discussions with board members. For example, in chapter 2, the roles of board members (decision-maker, advisor, or implementer) would need to be described with examples in order to prompt a discussion about the current state of the board before discussion about the desired state. \r\n","organization_rating":5,"organization_review":"Overall, the structure is very well done. There is a nice flow between the chapters. The first chapter outlines the organization of the book and how to use it. The final chapter includes next steps and ideas for moving forward. \r\n\r\nAs stated previously, more figures would help the visual learner better understand the concepts. ","interface_rating":4,"interface_review":"The different fonts and font sizes bothered me, somewhat. The tables were awkward to read, and I would have preferred a different format than the banded rows. It is unclear what writing format is being used. Also, the fact that the tables bleed into the margin makes it difficult when printing and binding the document. \r\n\r\nSome of the spacing is tight, which decreases readability. Personally, I would have eliminated the hyphenation because that also decreases readability. \r\n","grammatical_rating":5,"grammatical_review":"I found a few typos in the text, but otherwise, there was nothing horribly wrong with the grammar. As mentioned previously, there are a few broken web links, but those would need to be reviewed annually anyway. ","cultural_rating":5,"cultural_review":"There is nothing culturally offensive in this book. In fact, they clearly state that a board should represent the diversity within the community, which many boards do not. In several sections the culture of the organization and board are mentioned, and those are important to remember as board membership changes. ","overall_rating":9,"overall_review":"I will be using parts of this book with my fellow board members, and I will create glossary definitions for the items we will use. ","created_at":"2020-01-05T18:03:37.000-06:00","updated_at":"2020-01-05T18:03:37.000-06:00"},{"id":4731,"first_name":"Dawn","last_name":"Martin","position":"Assistant Professor","institution_name":"Pittsburg State University","comprehensiveness_rating":5,"comprehensiveness_review":"The authors utilized a medical check-up model and applied it to the effectiveness of non-profit boards. Based on responses to their research-based, \"Board Check-up\" instrument, they identify \"symptoms\" of a problem area, a \"diagnosis\" (potential factors causing the \"illness\"), and then propose \"treatment(s)\" to remedy the problem. The book is organized into chapters for each of 9 \"dimensions of governance effectiveness\" identified by the authors' research, which  comprehensively describe the problematic issues which boards potentially encounter. Links to additional websites, books, and articles are provided at the end of each chapter for additional study and include perspectives from multiple countries.","accuracy_rating":5,"accuracy_review":"I reviewed this textbook both from my experience serving as a member and Board Chair of a nonprofit agency, and from my experience working with a volunteer board as the CEO (Superintendent) of a school district. I found myself agreeing with many of the statements included in the Board Check-Up, as well as with the authors' proposed diagnoses and treatments. The authors cite multiple sources which provide support for their conclusions.","relevance_rating":5,"relevance_review":"The information and materials are timely and can be applied to a variety of non-profit boards (\"governance-only,\" \"working boards\", or \"mixed-model boards\"). The materials are free, easy to access, and user-friendly. The authors provide suggestions for structures and procedures which boards can use to address any issues that are identified as a result of the \"check-up.\" Non-profit boards wishing to increase their effectiveness should find this a valuable tool.","clarity_rating":5,"clarity_review":"The text is comprehensive, yet brief enough to be used  without overwhelming busy volunteer board members. The authors provide sufficient definition and explanation to allow common understanding of terms and concepts.","consistency_rating":5,"consistency_review":"The framework and terminology used throughout the text are consistent. Each chapter begins with sample statements from the check-up instrument that identify the symptoms indicative of a problem in that area, followed by the diagnosis and treatment recommendations. The chapter concludes with a table of additional resources.","modularity_rating":5,"modularity_review":"Each chapter of the text is devoted to one of the nine dimensions of governance effectiveness. Thus, it is easy for boards to prioritize and focus on those areas of most concern (based on the check-up results). The tables at the end of each chapter provide quick access to addition resources for each area.","organization_rating":5,"organization_review":"The organization of the book is clear. Each chapter describes an area of board effectiveness and begins with sample statements from the check-up instrument that identify the symptoms indicative of a problem in that area, followed by the diagnosis and treatment recommendations. The chapter concludes with a table of additional resources.","interface_rating":5,"interface_review":"Charts, tables and links are clear and easily navigated.","grammatical_rating":5,"grammatical_review":"The text is easy to read and well-organized, and free from grammatical errors.","cultural_rating":5,"cultural_review":"The importance of board diversity is highlighted; especially in Chapter 8, which deals with board member recruitment. A sample Board Member Recruitment Tool is provided (p. 51-52) which identifies multiple diversity considerations. The authors call attention to conscious and unconscious dysfunctions boards may experience as a result of the existing culture of the board.","overall_rating":10,"overall_review":"This text, and the instrument upon which it is based, are founded on solid research (and experience). The authors invite readers to participate in their research, to take the associated course (for free or for credit), or to join a peer learning group. Kudos to the authors for making this resource free and easily accessible!","created_at":"2021-03-31T15:07:10.000-05:00","updated_at":"2021-03-31T15:07:10.000-05:00"},{"id":4866,"first_name":"Crystal","last_name":"Trull","position":"Adjunct Faculty","institution_name":"University of San Diego","comprehensiveness_rating":4,"comprehensiveness_review":"This text is somewhat comprehensive in that it covers the different aspects of board service, however more could be added in terms of the legal requirements.  This might be difficult because of varying regulations and laws in each country. While fundraising is included, more could be included about the nuts and bolts of financial responsibilities (i.e. how to interpret financial statements, unrelated business tax considerations, etc.). In terms of an index or glossary, there isn't either, but there are resources included in each chapter.","accuracy_rating":4,"accuracy_review":"For the most part, this book is accurate.  No glaring errors were noted.  And, while it is fairly unbiased, there is a bias toward the authors' \"Board Check Up\" resources and research.","relevance_rating":5,"relevance_review":"This text is high level in nature, so it would remain relevant for quite some time. However, it might need updating as the funding environment changes (i.e. government administration policies, economic changes, COVID, etc.) and as new ways of governing become more accepted (i.e. shared leadership, co-directorship, etc.)","clarity_rating":5,"clarity_review":"This text is very accessible for the practitioner. It is easy to read and follow.  Good use of bullets and section outlines with the Symptoms, Diagnosis, and Treatment approach.","consistency_rating":5,"consistency_review":"Overall, this text is consistent in format, language, and flow.","modularity_rating":3,"modularity_review":"This text could be broken up into smaller sections, however not by chapter.  The material would benefit from grouping similar topics into smaller units.  For example, Chapter 6: Structure and Operating Procedures could be combined with Chapter 7: Board Meetings.","organization_rating":5,"organization_review":"Overall, the organization is easy to follow.  Some of the resources could be combined in the back as an appendix.","interface_rating":5,"interface_review":"The interface worked well. Each section was accessible and had multiple formats to use (i.e. pdf, download, hyperlink).  Downloading the book was also easy.","grammatical_rating":5,"grammatical_review":"There were no noticeable grammatical errors.","cultural_rating":3,"cultural_review":"This text would benefit from more depth around cultural awareness since it uses a Western perspective.  This can be useful, but would be helpful to state that up front.  While there was discussion around board culture, how the board operates as a unit,  more could be included about how race, national culture, and socio economic status is represented on boards.  Additionally, incorporate culturally relevant resources and use gender neutral pronouns for greater inclusion.","overall_rating":9,"overall_review":"Recommend including case studies to bring home the need for boards to understand their role and purpose.  By reading about a real-life example, board members could relate to some of the questions and processes included in the text itself.  Also, in terms of the resources, it would be helpful to provide some direction about the actual resources themselves: why they are useful and what specifically to look for.  Finally, at times, the \"Board Check Up\" model was mentioned in a way that could seem like marketing. It might be helpful to include the actual assessment tool in the text itself rather than going to an external site.","created_at":"2021-04-30T15:57:44.000-05:00","updated_at":"2021-04-30T15:57:44.000-05:00"}],"url":"https://open.umn.edu/opentextbooks/textbooks/guidelines-for-improving-the-effectiveness-of-boards-of-directors-of-nonprofit-organizations?locale=es","updated_at":"2026-05-18T02:10:19.000-05:00"},{"id":439,"title":"Health and Safety in Canadian Workplaces","edition_statement":null,"volume":null,"copyright_year":2016,"ISBN10":null,"ISBN13":"9781771991841","license":"Attribution-NonCommercial-ShareAlike","language":"eng","accessibility_statement":null,"accessibility_features":"unknown","description":"Workplace injuries happen every day and can profoundly affect workers, their families, and the communities they live in. This textbook provides workers with an introduction to effective injury prevention. The book pays particular attention to how issues of precarious employment, gender, and ill health can be better handled in Canadian occupational health and safety (OHS).This introduction to OHS differs from others because it contends that the practice of occupational health and safety can only be properly understood if we acknowledge that workers and employers have conflicting interests. Specifically, we investigate which workplace hazards are recognized and controlled,the manner in which these hazards are controlled, and who makes these decisions. These are all factors that reflect the broader political economy of employment and suggest that OHS is contested terrain.","contributors":[{"id":4140,"contribution":"Author","primary":true,"corporate":false,"title":null,"first_name":"Jason","middle_name":null,"last_name":"Foster","location":"Athabasca University","background_text":"Jason Foster has been with Athabasca University since 2000, initially as an Individualized Study Tutor and more recently as a full-time faculty member. He holds a Ph.D. in Management from Saint Mary’s University where his dissertation examined union revitalization and contemplated new conceptualizations of union forms in the 21st century. He has published extensively in the area of temporary foreign workers in Canada. Prior to joining AU, Jason was a researcher and practitioner of labour relations, working for a series of non-profit organizations and spending more than 10 years as the Director of Policy Analysis for the Alberta Federation of Labour. At the AFL he was the specialist in occupational health and safety, employment and labour law and social justice issues."},{"id":4141,"contribution":"Author","primary":false,"corporate":false,"title":null,"first_name":"Bob","middle_name":null,"last_name":"Barnetson","location":"Athabasca University","background_text":"Bob Barnetson is a Professor of Labour Relations and Chair of the Centre for Interdisciplinary Studies."}],"subjects":[{"id":2,"name":"Business","parent_subject_id":null,"call_number":"HF5001","visible_textbooks_count":144,"url":"https://open.umn.edu/opentextbooks/subjects/business?locale=es"},{"id":20,"name":"Human Resources","parent_subject_id":2,"call_number":"HF5549","visible_textbooks_count":13,"url":"https://open.umn.edu/opentextbooks/subjects/human-resources?locale=es"}],"publishers":[{"id":355,"url":"http://www.aupress.ca/index.php/books/120259","year":null,"created_at":"2018-09-07T12:22:39.000-05:00","updated_at":"2018-09-07T12:22:39.000-05:00","name":"Athabasca University Press"}],"formats":[{"id":606,"type":"PDF","url":"http://www.aupress.ca/books/120259/ebook/99Z_Foster_Barnetson_2016-Health_and_Safety_in_Canadian_Workplaces.pdf","price":{"cents":0,"currency_iso":"USD"},"isbn":null}],"rating":"5","textbook_reviews_count":2,"reviews":[{"id":2347,"first_name":"Susan","last_name":"Murray","position":"Chair \u0026 Professor","institution_name":"Missouri University of Science and Technology","comprehensiveness_rating":4,"comprehensiveness_review":"It has 11 chapters. No book can \"cover all areas and ideas\" in health and safety.\r\nChapter 3 only use one risk technique, HRAC. Some textbooks have multiple techniques and more detail.   ","accuracy_rating":5,"accuracy_review":"I found no errors or bias in the book. ","relevance_rating":4,"relevance_review":"The most likely thing to go out of date is associated laws. Since this book based on Candian laws and I'm in the U.S., I have no idea how much of an issue this would be. ","clarity_rating":5,"clarity_review":"It is written in a way that is easy for an undergraduate or novice to read. ","consistency_rating":5,"consistency_review":"I found no issues on this.","modularity_rating":5,"modularity_review":"It is organized like a textbook. Each chapter starts with a story about the topic of the chapter, such as an accident caused by that particular hazard. This will be helpful for some learning styles and could add motivation to learn about the topic for some students. Each chapter has some homework and discussion questions. They are not overly rigorous but could be useful in a classroom discussion or assignment. ","organization_rating":5,"organization_review":"I will pick and choose chapters to use but I do not have an issue with the organization of the book. ","interface_rating":5,"interface_review":"I found none of these","grammatical_rating":5,"grammatical_review":"The text uses British English which might be odd to a U.S. student. For example, \"black mould\" vs. \"black mold\".  ","cultural_rating":5,"cultural_review":"It is Candian and refers to Candian agencies rather than American agencies such as OSHA or NIOSH. However, it is clearly written for a Candian reader. ","overall_rating":10,"overall_review":"I'm sure I sound like an ugly American in this review. The book is well written and I am looking forward to using portions of it. I just want non-Canadians to realize that adjustments might be needed for your readers. I do think it is useful for students to consider there are laws in other countries. ","created_at":"2018-10-30T13:29:19.000-05:00","updated_at":"2018-10-30T13:29:19.000-05:00"},{"id":33581,"first_name":"Lisa","last_name":"Hillyard","position":"Associate Faculty","institution_name":"Clackamas Community College","comprehensiveness_rating":5,"comprehensiveness_review":"For the 11 separate topics this book covers, the comprehensiveness for each topic is excellent.\r\nAs with all workplace safety materials, a comprehensive introduction must, by necessity, be limited.  There are too many workplace hazards to cover. \r\nThe authors did a fine job of offering specific information and zooming the discussion to a broader discussion. It makes the concepts broadly applicable to widespread workplace hazards.","accuracy_rating":5,"accuracy_review":"Canadian and U.S. North American occupational safety and health systems are parallel in many ways.  This book is based on the system within Alberta, Canada.  I cannot speak to the accuracy of the government references.\r\nThe general discussion about profits and the interplay with workplace safety is spot on.\r\nAs a summary reader, I found no overt bias.\r\nThe material is written well.","relevance_rating":5,"relevance_review":"The tenets of workplace safety are standard.  The  discussion allows for applicability to specific scenarios which will be useful for a long time and for many different industries.\r\nThe scope of each chapter can allow for ease of revision.","clarity_rating":5,"clarity_review":"At times, the intended audience appears to waver.  Some of the writing clearly addresses front line and/or entry level workers.\r\nIn other sections, the writing appeals to decision makers. \r\nThis shift is implicit.  Nonetheless, I see this change in audience as an interesting tool to create awareness with the emergent and/or incumbent workforce to understand how decision makers may be viewing the competing forces of the employer and the employees.","consistency_rating":5,"consistency_review":"The framework is excellent.\r\nThe text does a sound job of introducing the nuances of \"safety language\".","modularity_rating":5,"modularity_review":"The text refers to different parts within itself to direct readers for deeper analysis of a given topic.\r\nSome editing would need to occur to account for these references.","organization_rating":5,"organization_review":"The outline for this material flows steadily from basic knowledge to more nuanced points.","interface_rating":5,"interface_review":"The text has no graphics.  The text blocks are easy to read. The navigation is operable. \r\nI found no confusing or confounding elements.","grammatical_rating":5,"grammatical_review":"Canada uses the British spelling system.  \r\nFor use in the United States, students may appreciate a note about the spelling.\r\nGrammatically, the text read smoothly.","cultural_rating":5,"cultural_review":"The case studies at the beginning of each chapter offer a representation of workers and environments.\r\nI perceived that book to be culturally neutral in its discussion of workplace safety.","overall_rating":10,"overall_review":"This would be a fine book to adapt for a United States focus with the notable exception of Chapter 2 because the U.S. does not have similar legislation.","created_at":"2021-12-27T13:23:20.000-06:00","updated_at":"2021-12-27T13:23:20.000-06:00"}],"url":"https://open.umn.edu/opentextbooks/textbooks/health-and-safety-in-canadian-workplaces?locale=es","updated_at":"2026-05-18T02:05:58.000-05:00"},{"id":124,"title":"Corporate Governance","edition_statement":null,"volume":null,"copyright_year":2012,"ISBN10":null,"ISBN13":"9781453343630","license":"Attribution-NonCommercial-ShareAlike","language":"eng","accessibility_statement":null,"accessibility_features":"unknown","description":"Corporate Governance by de Kluyver is a primer on corporate governance. It is designed to help students understand corporate governance by looking at the subject from both a macro- and micro-perspective. Historical data and examples including the recent scandals that have torn the fabric of capitalism pave a pathway to the principal challenges facing today's corporate boards, and how to successfully manage them. Topics Include: Clear coverage on why proper corporate governance has become a moral imperative and how to corporations achieve it. Discussions on recent governance reforms in the United States. Outlines of the roles that each individual in the corporate governance process must take on and how to effectively execute on those roles. Exploration on the future of corporate governance in the epilogue Take some time to review Corporate Governance by de Kluyver to see if it is a good fit for your strategy courses.","contributors":[{"id":2226,"contribution":"Author","primary":true,"corporate":false,"title":null,"first_name":"Cornelis","middle_name":"A.","last_name":"de Kluyver","location":"University of Oregon","background_text":"Cornelis A. “Kees” de Kluyver is Dean and the James and Shirley Rippey Distinguished Professor of Management at the Lundquist College of Business at the University of Oregon. Prior to coming to Eugene, Oregon, he was the Masatoshi Ito Professor of Management at the Peter F. Drucker and Masatoshi Ito Graduate School of Management at Claremont Graduate University. From 2000–2006 he served there as the Henry Y. Hwang Dean of the School and as Executive Director of the Peter F. Drucker Research Library and Archives."}],"subjects":[{"id":2,"name":"Business","parent_subject_id":null,"call_number":"HF5001","visible_textbooks_count":144,"url":"https://open.umn.edu/opentextbooks/subjects/business?locale=es"},{"id":20,"name":"Human Resources","parent_subject_id":2,"call_number":"HF5549","visible_textbooks_count":13,"url":"https://open.umn.edu/opentextbooks/subjects/human-resources?locale=es"},{"id":21,"name":"Management","parent_subject_id":2,"call_number":"HD30.4","visible_textbooks_count":60,"url":"https://open.umn.edu/opentextbooks/subjects/management?locale=es"}],"publishers":[{"id":55,"url":"http://www.saylor.org/site/textbooks/Corporate%20Governance.pdf","year":null,"created_at":"2018-09-07T12:22:36.000-05:00","updated_at":"2018-09-07T12:22:36.000-05:00","name":"Saylor Foundation"}],"formats":[{"id":240,"type":"PDF","url":"http://www.saylor.org/site/textbooks/Corporate%20Governance.pdf","price":{"cents":0,"currency_iso":"USD"},"isbn":null},{"id":241,"type":"Online","url":"https://saylordotorg.github.io/text_corporate-governance/","price":{"cents":0,"currency_iso":"USD"},"isbn":null}],"rating":"4.5","textbook_reviews_count":1,"reviews":[{"id":1066,"first_name":"Hamid","last_name":"Kazeroony","position":"Professor","institution_name":"Inver Hills Community College","comprehensiveness_rating":4,"comprehensiveness_review":"Book covers all aspects of corporate governance.","accuracy_rating":5,"accuracy_review":"The text provides various stakeholders who provide input and pressures into the corporate governance process.","relevance_rating":2,"relevance_review":"With the dynamic political system, globally, the book already appears out of touch with the reality emanating from the changes in the legislative agenda and rethinking at the corporate boards.","clarity_rating":5,"clarity_review":"Book is written in simple format, devoid colloquialism, making learning easy for English and non-English speakers.","consistency_rating":5,"consistency_review":"The text connects the dots and avoids inconsistencies in the points made.","modularity_rating":5,"modularity_review":"The division of ideas between various components of corporate governance provides a streamlined approach.","organization_rating":5,"organization_review":"As an editor and book contributor, I think the book as organized as the next academic book.","interface_rating":5,"interface_review":"The book's functionality is very good. I used the online version to read through various sections.","grammatical_rating":5,"grammatical_review":"Well written.","cultural_rating":2,"cultural_review":"The book is written and embedded into American corporate code of ethics and has no relevance to other courtiers.","overall_rating":9,"overall_review":"The book can be applied to 300-400 level courses.\nThis book can be used as foundational reading for selected courses, yet exercises, quizzes, and other materials are required to supplement the reading. \nFor online learning, the book is linear and does not address the many needs of different types of learners for online environment. \nText considers only one type of learner, those who would only learn through reading text.","created_at":"2017-04-11T19:00:00.000-05:00","updated_at":"2017-04-11T19:00:00.000-05:00"}],"url":"https://open.umn.edu/opentextbooks/textbooks/corporate-governance?locale=es","updated_at":"2026-05-18T02:09:29.000-05:00"},{"id":132,"title":"Human Relations","edition_statement":null,"volume":null,"copyright_year":2012,"ISBN10":null,"ISBN13":"9781453349755","license":"Attribution-NonCommercial-ShareAlike","language":"eng","accessibility_statement":null,"accessibility_features":"unknown","description":"Human Relations by Laura Portolese-Dias addresses all of the critical topics to obtain career success as they relate to professional relationships. Knowing how to get along with others, resolve workplace conflict, manage relationships, communicate well, and make good decisions are all critical skills all students need to succeed in career and in life. Human Relations is not an organizational behavior; rather, it provides a good baseline of issues students will deal with in their careers on a day-to-day basis. It is also not a professional communications, business English, or professionalism textbook, as its focus is much broader — on general career success and how to effectively maneuver in the workplace. From communication challenges to focusing on one's own emotional intelligence, the examples throughout Human Relations will help students understand the importance of the human side in their career. This book's easy-to-understand language and tone is written to convey practical information in an engaging way. Every chapter opens with a realistic example which introduces a concept to be explained in detail later. Each chapter contains relevant examples, YouTube videos, figures, learning objectives, key takeaways, exercises, and a chapter-ending case that offer different ways to promote learning. Many of the end-of-section exercises offer self-assessment quizzes, so students may engage in self-understanding and development.","contributors":[{"id":1938,"contribution":"Author","primary":true,"corporate":false,"title":null,"first_name":"Laura","middle_name":"Portolese","last_name":"Dias","location":"Central Washington University","background_text":"Laura Portolese Dias holds a master of business administration from City University and a doctorate of business administration from Argosy University. Laura teaches at Central Washington University in the Department of Information Technology and Administrative Management, part of the College of Education and Professional Studies. Before beginning her teaching career, Laura worked for several organizations in management and operations. She’s also an entrepreneur who has performed consulting work for companies such as Microsoft. She is the author of Human Resource Management with Flat World Knowledge and two other textbooks with McGraw-Hill. Personally, Laura does lots of hiking and backpacking with her two dogs and husband, Alain. They reside in Peshastin, Washington, a small eight-hundred-person town in the Central Cascades of Washington State. When Laura isn’t in Peshastin, she travels extensively, usually wherever there is good scuba diving!"}],"subjects":[{"id":2,"name":"Business","parent_subject_id":null,"call_number":"HF5001","visible_textbooks_count":144,"url":"https://open.umn.edu/opentextbooks/subjects/business?locale=es"},{"id":20,"name":"Human Resources","parent_subject_id":2,"call_number":"HF5549","visible_textbooks_count":13,"url":"https://open.umn.edu/opentextbooks/subjects/human-resources?locale=es"}],"publishers":[{"id":29,"url":"https://socialsci.libretexts.org/Bookshelves","year":null,"created_at":"2018-09-07T12:22:36.000-05:00","updated_at":"2024-06-07T11:11:51.000-05:00","name":"LibreTexts"}],"formats":[{"id":263,"type":"Online","url":"https://socialsci.libretexts.org/Bookshelves/Communication/Human_Relations/Human_Relations_(Dias)","price":{"cents":0,"currency_iso":"USD"},"isbn":null},{"id":262,"type":"PDF","url":"https://socialsci.libretexts.org/Bookshelves/Communication/Human_Relations/Human_Relations_(Dias)","price":{"cents":0,"currency_iso":"USD"},"isbn":null}],"rating":"4.5","textbook_reviews_count":17,"reviews":[{"id":146,"first_name":"Katie","last_name":"Barwick-Snell","position":"Associate professor","institution_name":"University of Oklahoma","comprehensiveness_rating":4,"comprehensiveness_review":"The text covered all of the organizational side of human relations","accuracy_rating":5,"accuracy_review":"The content is unbiased accurate and I did not see any glaring errors .","relevance_rating":5,"relevance_review":"The content is relevant because it works in many of today's issues. The text looks like it can easily be updated and many of the video clips can be updated if needed.","clarity_rating":5,"clarity_review":"Very clear and concise I liked the key takeaways. The vocabulary sidebar helps the student remember the technical jargon.","consistency_rating":5,"consistency_review":"The text is consistent  with terminology and framework. Every chapter have the same layout and end notes.","modularity_rating":4,"modularity_review":"I feel the chapters can be moved easily so that the instructor can make it useful for their classroom.  Each chapter has headings, learning objectives and key takeaways that can be moved without disruption.","organization_rating":5,"organization_review":"The chapter topics are presented in a logical and clear manner. Every chapter had learning objectives content key takeaways and exercises.","interface_rating":4,"interface_review":"I did not find any interface issues.  I liked the way the sidebar on the right vocabulary words and definitions.  This was consistent among the chapters.","grammatical_rating":4,"grammatical_review":"I did not spot any grammatical errors.","cultural_rating":4,"cultural_review":"The booked seemed inclusive for race,gender  and sexuality. It did not talk down to The  reader. ","overall_rating":9,"overall_review":"I was impressed that the chapters had summaries and case studies and the ins and outs were quite helpful.","created_at":"2015-01-12T18:00:00.000-06:00","updated_at":"2015-01-12T18:00:00.000-06:00"},{"id":309,"first_name":"Jane","last_name":"Krump","position":"Professor","institution_name":"North Dakota State College of Science","comprehensiveness_rating":5,"comprehensiveness_review":"The text covers all of the relevant topics in human relations as they relate to career success.  Today's students will especially appreciate it's practical application focus, rather than theoretical focus.  As presented, the concepts will be seen as applicable to the work setting, but the reader will quickly see their usefulness in personal relationships, too.","accuracy_rating":5,"accuracy_review":"The content is accurate and unbiased.","relevance_rating":5,"relevance_review":"While covering the relevant topics in human relations, the author keeps the content up-to-date with links to YouTube videos, exercises, and chapter-ending cases that the instructor could easily use to encourage large or small group discussions.  The format of the textbook also lends itself to be useful in the online classroom.","clarity_rating":5,"clarity_review":"The text is written in concise sentences, using vocabulary appropriate to the discipline, while at the same time drawing in the reader with interesting examples and even occasional humor!  Today's students will appreciate that the author swiftly gets to the point, and does so with some flair!  Students will also appreciate that key terms are in bold within the text, and are identified in the \"key takeaways\" at the end of each section within the chapter.","consistency_rating":5,"consistency_review":"The textbook is consistent in its format and terminology.","modularity_rating":5,"modularity_review":"Each chapter is divided into \"units\" that have their own learning objectives, key takeaways, exercises, and references.  This allows the instructor to select parts of the textbook to use, or allows the instructor to reorganize topics if they wish.","organization_rating":4,"organization_review":"The topics are presented in a logical order.  As I consider the usual preference for teaching introductory topics first in a course, and using them to build on more complex topics, I do agree that stress management and effective communication need to be early in the textbook.","interface_rating":5,"interface_review":"I did not find any navigation issues that would distract the reader.","grammatical_rating":5,"grammatical_review":"The text contains no grammatical errors.","cultural_rating":4,"cultural_review":"I did not find anything culturally, racially, or sexually offensive in the textbook.  The examples draw from a variety of backgrounds allowing most readers to find something they can identify with.","overall_rating":10,"overall_review":"This textbook would work well for a wide variety of curricula, both in the career and technical fields and in the liberal arts transfer programs.","created_at":"2016-01-07T18:00:00.000-06:00","updated_at":"2016-01-07T18:00:00.000-06:00"},{"id":328,"first_name":"Debra","last_name":"McCarthy","position":"instructor","institution_name":"Central Lakes College","comprehensiveness_rating":5,"comprehensiveness_review":"As described in the preface, the textbook is a practical guide to Human Resource Management.  \r\nThe information covered in the textbook is similar to other Human Resource Management textbooks.  This is the first Human Resource Management text I have reviewed that has a chapter dedicated to communication.  Chapter 9 \"Successful Employee Communication\" was a good addition.","accuracy_rating":4,"accuracy_review":"The author uses credible sources including the Society of Human Resource Management (SHRM), the Bureau of Labor Statistics, and the Harvard Business Review.  The Fortune 500 boxes were a credible addition.","relevance_rating":4,"relevance_review":"The sources that are used in the text are 2012 and prior.  In some of the cases, there may be more current, relevant data available.","clarity_rating":5,"clarity_review":"The text was clear and concise.","consistency_rating":5,"consistency_review":"The text had a consistent layout through all fourteen chapters.","modularity_rating":5,"modularity_review":"In other textbooks, learning objectives are stated in entirety at the beginning of each chapter.  In this textbook, learning objectives are arranged by sections within each chapter.  Using this format, makes it easier for the reader to comprehend and retain concepts.","organization_rating":5,"organization_review":"The organization of the text was easy to follow and understand.  The booked followed the processes used by Human Resources in an organization. ","interface_rating":5,"interface_review":"The text was free of interface issues.  The display features enhaned and in many cases clarified information for the reader.","grammatical_rating":4,"grammatical_review":"The only grammatical error I found was in chapter two","cultural_rating":5,"cultural_review":"Chapter 3 is devoted to \"Diversity and Multiculturalism\".  Section 3.1 defines and explains power and privilege which I have not seen included in other textbooks.","overall_rating":9,"overall_review":"This book was a practical guide to Human Resource Management as stated by the author in the preface.  I thought the examples in each chapter clarified chapter concepts and kept the text in a \"real world\" approach.  I thought it was a great idea to break chapter objectives into sections within the chapter.  The videos also aid in the clarification of chapter concepts.","created_at":"2016-01-07T18:00:00.000-06:00","updated_at":"2016-01-07T18:00:00.000-06:00"},{"id":342,"first_name":"Fayetta","last_name":"Robinson","position":"CMA(AAMA) MA Instructor","institution_name":"Treasure Valley Community College","comprehensiveness_rating":4,"comprehensiveness_review":"The text book  appropriately and effectively covered numerous topics in regards to human relations and is suitable  for a wide variety of audiences. ","accuracy_rating":4,"accuracy_review":"From my perspective, the book was accurate and unbiased, without any noticeable errors.","relevance_rating":5,"relevance_review":"The content is up to date with todays society without appearing to need updated on a regular basis. If and when they are needed, the could be done without disrupting the majority of the content.","clarity_rating":5,"clarity_review":"Content is clear, concise, and easy to read. The average student should easily understand any jargon or technical terminology encountered in the text.","consistency_rating":5,"consistency_review":"The text is consistent throughout, with  each chapter being laid out in the same manner.","modularity_rating":5,"modularity_review":"The text could easily be divided into separate sections without losing valuable information. If an instructor chose to present the information in a different order than it is presented, it could be reorganized without disruption to the content or readability.","organization_rating":3,"organization_review":"The topics are presented in a clear fashion which seems very logical when looking at the whole text. Although the  table of contents/index might be better at the beginning of the book rather than the end of the first chapter, it was useful.","interface_rating":3,"interface_review":"While most of the video links and tables were without issues, I found that some of figures and tables were unable to be viewed, even with a different device. Although some of the boxes appeared as blanks, it did not detract from the content.","grammatical_rating":5,"grammatical_review":"The text did not have any noticeable grammatical errors.","cultural_rating":5,"cultural_review":"The text was not offensive or insensitive to race or gender. It could be used for an audience that included a variety of ethnicities and backgrounds.","overall_rating":9,"overall_review":"The variety of examples and scenarios made the text interesting and enjoyable to read. There are several types of exercises at the end of every chapter that could be utilized for different projects or individual needs. These would simplify any customization that may be needed for various settings or abilities. ","created_at":"2016-01-07T18:00:00.000-06:00","updated_at":"2016-01-07T18:00:00.000-06:00"},{"id":350,"first_name":"Ken","last_name":"Kompelien","position":"Academic Dean, Social \u0026 Behavioral Sciences Instructor","institution_name":"North Dakota State College of Science","comprehensiveness_rating":5,"comprehensiveness_review":"I found this book to be appropriately comprehensive for an introductory level course on human relations, organizational behavior or or work-place communications.\r\n\r\nIn reviewing this textbook, I compared it to the textbook currently used in our PSYC 100: Human Relations in Organizations Course Description.  The focus of this course is an examination of human relations in business and industry with emphasis on how people can work effectively in groups to satisfy both organizational and\r\npersonal goals. Motivation, emotion and mental health, communication techniques, and coping\r\nwith stress are explored.\r\n\r\nI found this book by Linda Dias to effectively cover all of the essential content and student learning outcomes we would expect in our class and then some!","accuracy_rating":5,"accuracy_review":"The content of this textbook is accurate and generally error free.  I especially liked the focus placed on Emotional Intelligence.   EQ is a concept that isn't often covered well (if at all) in most org behavior of human relations classes.  Dias does a nice job of infusing EQ into this book.","relevance_rating":5,"relevance_review":"The content is up-to-date and covers the expected areas of human relations but does so in a way that will not  make the text obsolete within a short period of time. The text is written and arranged in such a way that future updates would be relatively easy and straightforward to implement.","clarity_rating":5,"clarity_review":"I found this textbook to be written at an appropriate reading level of college students and generally avoided the overuse of technical jargon.  The writing style and reading level of this text would be accessible to most first year college students - especially those in a career and technical education program of study.   The writing style is easily understood and accessible.\r\n\r\n ","consistency_rating":4,"consistency_review":"This textbook is internally consistent in terms of terminology and framework.  The text is well-written and easy to understand. I also found that adequate context is provided when introducing new concepts and numerous real world examples are given. ","modularity_rating":5,"modularity_review":"This textbook was broken up into easily readable sections. Also, chapters are an appropriate length and are broken into reasonable lengths.  It would be flexible enough to allow instructors to easily subdivided chapters into smaller reading sections – instructors could assign particular sections within a chapter if they did not wish to cover the entire chapter.  \r\n\r\nFor example, chapter 4 is entitled, \"Communicate Effectively.\"   This chapter then is subdivided into subsections such as \"4.1 Verbal and Written Communication Strategies\"  and \"4.2 Principles of Nonverbal Communication.\"  Each subsection begins with clearly identified \"Learning Objectives\" which  I have found to be particularly helpful in enabling students to focus on big picture concepts of each subsection.    Further, each subsection also concludes with \"Key Takeaways\" which serves to summarize key concepts and content.  In addition to this, each subsection ends with a section entitled \"Exercises\" which lists several well written and practical discussion questions and/or group or individual activities for further study - nicely done!","organization_rating":5,"organization_review":"i found the topics to be presented in a fairly logical progression.  The flow is coherent and would flexible to allow instructors to use alternative orders of chapters and sections.  The organization is logical and well laid out, however so an alternative pattern of usage would not be necessary.","interface_rating":3,"interface_review":"For the most part, I did not see any problems in this regard.   I did note however that several charts, graphs, or illustrations did not render online or when I printed the pdf.  Not sure if this is a glitch in my system or if this is an area to correct in the textbook.","grammatical_rating":5,"grammatical_review":"I did not find any spelling or grammatical errors.","cultural_rating":5,"cultural_review":"This textbook is inclusive and comprehensive and is written in a respectful tone.    ","overall_rating":9,"overall_review":"I found this textbook to be very well written for use in a first year college human relations course or in an introduction to organizational behavior course.    It is clearly written and is well organized.   In particular, I believe adopters will appreciate the \"Learning Objectives\" and \"Key Takeaways\" provided in each sub-section of the text.   Nicely done!","created_at":"2016-01-07T18:00:00.000-06:00","updated_at":"2016-01-07T18:00:00.000-06:00"},{"id":372,"first_name":"Mercedes","last_name":"Santana","position":"Instructor","institution_name":"University of Wisconsin-Milwaukee","comprehensiveness_rating":5,"comprehensiveness_review":"This book provides a good overview of human relations with incorporation of personal self-awareness. It does not have a comprehensive glossary, however all terms and main points are outlined throughout the chapters in an organized and easy to find fashion.","accuracy_rating":5,"accuracy_review":"The books appears to be unbiased with accurate content. All citations are provided at the end of each chapter. ","relevance_rating":5,"relevance_review":"Since this book focuses heavily on career and labor trends,  new census data will require updates to cited information in the near future. Updating information would not seem to interfere with the main points of the text. The book incorporates updated technology and culturally relevant examples. ","clarity_rating":5,"clarity_review":"The text is written with concise clarity of topics. There is a lack of jargon and technical terminology used. This book provides readers with universal definitions.","consistency_rating":5,"consistency_review":"The format for each chapter is consistent in the opening and closing of each chapter, which provide ease to the reader for following.  The language is friendly and invites the reader into each chapter.","modularity_rating":3,"modularity_review":"This text is easily and readily prepared for use with modulation. ","organization_rating":3,"organization_review":"The topics could use some rearranging. It seems to jump around relevant topics. Instructors should be advised to review chapters before assignment for better flow. The presentation of topics is not completely clear, nor is the layout presented in the beginning of the text. ","interface_rating":5,"interface_review":"The interface is clean and information is presented without distractions. Self-assessment questions are highlighted and presented at the end of each chapter.","grammatical_rating":5,"grammatical_review":"The text contains no grammatical errors. The text uses language that is appropriate for undergraduate students.  ","cultural_rating":5,"cultural_review":"This book does an great job at reviewing relevant contextual factors. It assist the reader to understand fundamental terminology and continues with diversity throughout the text. ","overall_rating":9,"overall_review":"I think this book would complement a career exploration course for undergraduate students. ","created_at":"2016-01-07T18:00:00.000-06:00","updated_at":"2016-01-07T18:00:00.000-06:00"},{"id":408,"first_name":"Michele","last_name":"Barber","position":"Faculty Counselor/Instructor","institution_name":"Lane Community College","comprehensiveness_rating":5,"comprehensiveness_review":"The text covered all of the elements of human relations and provided contemporary and useful subject information that can be used in the real world. ","accuracy_rating":5,"accuracy_review":"The content appeared accurate and free of errors.  The author used a broad and comprehensive list of resources.","relevance_rating":5,"relevance_review":"I found the content not only relevant to current human relation issues but also providing appropriate and useful historical background information to the subjects and also incorporating contemporary case studies that reinforced the chapter topic.","clarity_rating":5,"clarity_review":"The chapters were very clear and well organized.  Each chapter provided the reader with a case study, learning objectives, key takeaways and exercises that tied all of the subject information together and enhanced and reinforced the chapter content. The level of diction is readable and appropriate for the chapter topics.","consistency_rating":5,"consistency_review":"The flow of the textbook was very consistent and provided a clear and easy to read framework for the reader to follow.","modularity_rating":5,"modularity_review":"I found the chapters to be concise and well organized and therefore, I think an instructor could easily teach chapters in the order they feel most appropriate for their respected classes.","organization_rating":5,"organization_review":"Overall, I think the textbook is very well organized and has a natural flow of the content.  The chapters are consistent and provide a clear and understandable framework for the student to follow.","interface_rating":4,"interface_review":"I did not find any problems or interface issues.  The graphics were consistent and were easy to understand.","grammatical_rating":5,"grammatical_review":"I found no grammatical errors.","cultural_rating":4,"cultural_review":"I found the text to be culturally sensitive and inclusive; using a variety of appropriate and relevant examples.","overall_rating":10,"overall_review":"I am excited to use the textbook for the first time in my online Human Relations at Work  course.  I think my students will enjoy and find the textbook useful and easy to understand.  ","created_at":"2016-01-07T18:00:00.000-06:00","updated_at":"2016-01-07T18:00:00.000-06:00"},{"id":536,"first_name":"Linda","last_name":"Davenport","position":"Program Lead, Business Administration","institution_name":"Klamath Community College","comprehensiveness_rating":4,"comprehensiveness_review":"This textbook appears to cover the content area fully, especially compared to similar texts. It was awkward to not have an index or glossary (though that may be common with open source materials?) and figures did not show up correctly or load properly.  I am new to open source materials, so, again, this may be typical. Regardless of the reason, those missing components do impact the overall image of the textbook a bit.","accuracy_rating":5,"accuracy_review":"This textbook appears very accurate.  I spot-checked different points and also compared several references to other textbooks and found them to be completely accurate.","relevance_rating":5,"relevance_review":"Content appears very up-to-date and has a \"contemporary\" feel to it. The use of modules or \"chunks\" within the chapters should allow for easier updating when needed.","clarity_rating":4,"clarity_review":"This textbook demonstrates clarity using several effective strategies.  For example, the use of bold for key terms is very effective and eliminates the need for word definitions in the margins. The word choice is effective (jargon and technical terms appear to be very well explained), and the prose is easy to follow.  There is a comfortable amount of \"white space\" on most pages, which causes the reader to not feel overwhelmed with content. Again, the lack of supporting figures is a frustration.","consistency_rating":5,"consistency_review":"This textbook appears to be presented in a very consistent manner. The overall layout of the book creates a consistent flow from the first chapter through to the last using a format that is easy to follow.","modularity_rating":5,"modularity_review":"The chapters are long, so the use of smaller modules represents an effective design choice! The modules are easy to read and follow, and the related questions help to reinforce the \"modular\" intent of this text.","organization_rating":5,"organization_review":"The topics are presented in a very effective flow...the layout of each chapter with the consistency of personal examples, clarity of learning objectives and key takeaways, and examples of questions and activities is very sound and would work well in a face-to-face classroom or online setting. The personal tone in which the author appears to be talking directly to the reader is, I believe, especially engaging for this topic and that tone also helps with the structure and flow of the text.","interface_rating":3,"interface_review":"The actual text appears to come through in a very clean and useful manner....unfortunately, as noted earlier, the figures are missing and that is a significant distraction (and reduces opportunity for clarity of particular topics). In regard to navigation, the lack of a glossary or at minimum an index also creates a bit of a challenge as I attempted to look particular terms up and was unable to find them without moving through the entire text.","grammatical_rating":5,"grammatical_review":"I could find no issues with grammar in my review of this textbook.","cultural_rating":5,"cultural_review":"I reviewed several specific examples and did not locate any instances of inappropriate cultural relevance or references.","overall_rating":9,"overall_review":"This is the first open source resource that I have reviewed and it appears as professional and relevant as any traditional textbook that I have used (with the exception of the figures and index). Pending resolution of those concerns, I am anxious to use this book in my upcoming BUS 285 Human Relations in Organizations course!","created_at":"2016-08-21T19:00:00.000-05:00","updated_at":"2016-08-21T19:00:00.000-05:00"},{"id":587,"first_name":"Genevieve","last_name":"Klam","position":"Instructor","institution_name":"Rogue Community College","comprehensiveness_rating":5,"comprehensiveness_review":"The textbook covers a wide variety of human relations issues and is useful not only for workplace relations but interpersonal as well. The focus of the text is practical rather than theoretical, perfect for a beginning human relations class. Case studies are presented throughout,  giving the book a relevant, real-world feel.","accuracy_rating":4,"accuracy_review":"Content of the book is accurate and unbiased.","relevance_rating":5,"relevance_review":"Content is relevant to prevailing human relations topics and could be easily updated with additional information.","clarity_rating":5,"clarity_review":"Text is unambiguous and well organized. Case studies, learning objectives, key takeaways and exercises embedded in each chapter made the book clear and concise.","consistency_rating":5,"consistency_review":"The framework and terminology of the text are consistent throughout.","modularity_rating":5,"modularity_review":"This text is easy to read and can be divided into smaller sections to be used for assignments. The learning objectives are clear,  headings and sub headings can be utilized in various settings. Questions at the end of each chapter are excellent for review.","organization_rating":5,"organization_review":"The topics are presented in a coherent and logical manner.","interface_rating":4,"interface_review":"Some of the boxes appeared blank but other than that I had no issues with the interface. Video links were functioning fine.","grammatical_rating":5,"grammatical_review":"There are no grammatical errors.","cultural_rating":5,"cultural_review":"The text is culturally sensitive and could be used in multicultural settings.","overall_rating":10,"overall_review":"This textbook will be excellent as supplementary material for my ESL classes. It addresses many topics that will be useful for immigrant students in their transition to a new culture and occupational environment.","created_at":"2016-08-21T19:00:00.000-05:00","updated_at":"2016-08-21T19:00:00.000-05:00"},{"id":1129,"first_name":"Ben","last_name":"Bryan","position":"Adjunct Faculty","institution_name":"Rogue Community College","comprehensiveness_rating":5,"comprehensiveness_review":"This book seems appropriately comprehensive for a Human Relations textbook related to work and a career. All of the relevant theories are covered in a thorough manner and related well to the context of employment. There was no areas that were missing related to employment. \n\nThis doesn't seem to be a gap but perhaps a direction for future versions, but...\n\nThe topics are introduced as how the relate to work, but they overlap in people's personal lives. Having consistent formatted examples of how the same theory applies to people's personal lives and then spills over to their job would be helpful.","accuracy_rating":4,"accuracy_review":"Overall the accuracy of this book was terrific and I did not notice any errors. One thing I did notice that seemed slightly biased is the section 5.1 An Ethics Framework did not address or refer to any profession specific codes of ethics which apply to any licensed position.","relevance_rating":5,"relevance_review":"This book has terrific longevity. The self-reflective questions are timeless as they could apply to any career at any time. In addition the sections that provide guidance on incorporating the theories into your life would remain up to date as well. \nFor example, section 4.4 Public Speaking Strategies discusses the \"Speaker's Triangle\" which will be relevant regardless of year or context.","clarity_rating":5,"clarity_review":"This book is completely clear. Part of what makes this true is the consistently formatted chapters which are also clearly labeled in a manner that covers the topic of the chapter very well. The introduction explains the formatting and then each section is consistent. For example, the beginning of each chapter includes an example of how the topics relate to you as the reader while the end includes a case study on a specific individual. This makes it possible for students to know what to expect and to skip to that part if they need help with real world examples.","consistency_rating":5,"consistency_review":"As mentioned above, this book is very consistent. Even during this review online, I was able to quickly find relevant information in each chapter because I knew where to look and how to access it.  As is true with any online textbook, being able to click on each chapter or heading makes for consistent access.","modularity_rating":5,"modularity_review":"This book has great modulatory. Having taught Human Relations in many settings (traditional, online, in seminars and using parts in psycho educational groups) this book would work well for any of those settings.  This is true because of the universal introductions and easy to understand explanations of key terms and theories in the introduction or first part of each section.\nI may use part of this book in my Human Relations class as it is modular (my class is non business human relations).","organization_rating":3,"organization_review":"As mentioned several times before, the structure of this text is consistent and easy to navigate. One comment is that there does not seem to be a closing for the book as a whole. In addition, there are not many sections which tie into the rest of the book. Although that contributes to the modularity, it reduces the flow.","interface_rating":5,"interface_review":"Interface is terrific. Simple yet effective. I had no questions at all about how to find the information I wanted and I am only using it for a short time period.","grammatical_rating":5,"grammatical_review":"Excellent. No grammatical errors nor problems with sentence structure noticed in any of my reading.","cultural_rating":5,"cultural_review":"This book did a good job of making itself culturally relevant. For example in the Communicate Effectively chapter, the first cultural examples were all generic \"people from different cultures would have different standards for personal space\". However, this changes and in the end of the chapter the cultural differences are explained through different countries.","overall_rating":9,"overall_review":"This book was terrific! I may ask to teach a Human Relations of Business class just because it seems to user friendly!","created_at":"2017-04-11T19:00:00.000-05:00","updated_at":"2017-04-11T19:00:00.000-05:00"},{"id":2034,"first_name":"Douglas","last_name":"Swanson","position":"Coordinator for Labor Studies","institution_name":"University of Missouri St. Louis","comprehensiveness_rating":4,"comprehensiveness_review":"By focusing this textbook on the practical side of human relations the authors have provided a good text that can be used as a foundation for beginning human relations classes.  I agree with some of the other reviewers that an index or glossary would have been helpful.  ","accuracy_rating":2,"accuracy_review":"I felt that a few of statements in chapter 11 (A union has two goals, to add new members and to collect dues.) create a bias, which is unfortunate.  The fact that it is repeated in two places raises concerns given that the authors also point out in the chapter that at some point during their careers students may have cause to join unions.  Elsewhere in the chapter the authors provide more positive statements regarding working with unions which made these statements standout all the more.   \n\nThe rest of the book appears to be free of any biases and to be accurate.  \n","relevance_rating":5,"relevance_review":"The book is laid out in such a way that it should be easy to update when new census date or technology for example become available.  I hope that the authors plan an update soon, it would be a shame for this textbook to become outdated so quickly. ","clarity_rating":5,"clarity_review":"The writing was clear and easy to follow.  The layout of the pages and chapters was done in such a way that helped the delivery of the material flow well.  The limited use of technical terms and jargon were well explained when the jargon or technical terms were needed.","consistency_rating":5,"consistency_review":"The format of this textbook flowed well, is clear and well written.  The consistency in formatting between chapters makes it easy for the reader to follow.  ","modularity_rating":5,"modularity_review":"By dividing chapters into easily identifiable units the authors were successful in trying to make a textbook on a vast subject easier to utilize.  The units or sections create a great deal of instructional flexibility.  ","organization_rating":5,"organization_review":"The textbook has an easy flow and is well organized.  With the authors tone appearing to speak so directly to the reader the text is easy for students to follow.","interface_rating":3,"interface_review":"As other reviewers have noted some of the tables/charts/graphs are missing, or did not open, which creates a distraction and a loss of clarity at times.   This coupled with the lack of an index and/or glossary created some challenges.  ","grammatical_rating":5,"grammatical_review":"I did not note any grammatical errors.","cultural_rating":5,"cultural_review":"No cultural, racial or sexual offensive references were noted. ","overall_rating":9,"overall_review":"This is the first open source reference textbook I have reviewed.  With the exception of the problems noted regarding not all of the graphics downloading it presents as professional and topical as traditional textbooks.  I believe this textbook well suited for a entry level human relations course.  ","created_at":"2018-05-21T19:00:00.000-05:00","updated_at":"2018-05-21T19:00:00.000-05:00"},{"id":3874,"first_name":"Reina","last_name":"Daugherty","position":"Instructor","institution_name":"Linn-Benton Community College","comprehensiveness_rating":5,"comprehensiveness_review":"This text covers 13 different important and relevant topics.","accuracy_rating":5,"accuracy_review":"This text provides information from quality sources and is substantially error free. Concepts are presented in an informative way that is educational and does not persuade the reader to take a certain perspective.","relevance_rating":4,"relevance_review":"Many of the foundational concepts that are covered cite the original contributor(s), so while dated are necessary for introducing the topic. Other examples and definitions could be from more current perspectives. The book could be easily updated.","clarity_rating":5,"clarity_review":"It is well written in common language that can be easily understood by most.","consistency_rating":5,"consistency_review":"The chapters are structured consistently with few exceptions.","modularity_rating":5,"modularity_review":"Topics are divided into 13 chapters and each chapter has 4-6 sub-topics. Text is broken up with headings, boxes, and images.","organization_rating":4,"organization_review":"The order of the chapters doesn't totally make sense, but is otherwise well organized.","interface_rating":5,"interface_review":"The book is aesthetically appealing with clear visuals and a modern look.","grammatical_rating":5,"grammatical_review":"Text is well written without grammatical errors.","cultural_rating":5,"cultural_review":"The text is inclusive of all backgrounds.","overall_rating":10,"overall_review":"Great quality textbook for a free option.","created_at":"2020-05-30T22:29:56.000-05:00","updated_at":"2020-05-30T22:29:56.000-05:00"},{"id":4069,"first_name":"Marva","last_name":"Solomon","position":"Instructor","institution_name":"Lane Community College","comprehensiveness_rating":5,"comprehensiveness_review":"This textbook is an easy read for first year college students as well as students in their senior year. As a matter of fact hight school students can also benefit from studying this textbook. this book is relevant to the world of work. Students can learn how to navigate their work environment with professionalism.","accuracy_rating":5,"accuracy_review":"The sources referenced in this book is accurate. The content in each chapter is accurate it provides reference to real life business and how they operate. this textbook also provides strategies for being  successful in the work of work.","relevance_rating":5,"relevance_review":"Because can be updated  to include current trends in the world of work, it will be relevant for years to come. This is the beautiful thing about using OER.","clarity_rating":5,"clarity_review":"This textbook has a great quality of transparency. It provides real work life scenarios that allows one to think about how to function in healthy ways in the workplace.","consistency_rating":5,"consistency_review":"Each chapter of this textbook is consistent and uniform. One of the main themes in each chapter is Emotional Intelligence.  Each chapter asks; Why Human Relations? Each chapter has Key Takeaways and Exercises.","modularity_rating":5,"modularity_review":"The chapters in this textbook can be easily arranged into smaller sections while staying focus on the topic of each chapter.","organization_rating":5,"organization_review":"Indeed the topics are presented in a clear and logical fashion. The first chapter gives an in depth understanding of the topic Human Relations. The following chapters flow well. If the order of the chapters were rearranged this book would still be comprehensive.","interface_rating":5,"interface_review":"for the most part interface was reasonably good. there are some broken links in each chapter that will need updating. Illustrations were good and comprehensible.","grammatical_rating":5,"grammatical_review":"Overall there were very few grammatical errors in the chapters of this book.","cultural_rating":5,"cultural_review":"This textbook is not culturally insensitive or offensive in any way. Students from all races can benefit from this book.","overall_rating":10,"overall_review":"Reading the chapters the on Being Ethical at Work, Working Effectively in Groups, Handle Conflict and Negotiation stood out for me. I was impressed with the information given in these chapters. The information in these chapters as well as the others chapters are tools each student should keep in their tool box and use on a regular basis.","created_at":"2020-06-24T14:02:21.000-05:00","updated_at":"2020-06-24T14:02:21.000-05:00"},{"id":4941,"first_name":"Nicole","last_name":"Berger","position":"Adjunct Professor","institution_name":"Barton Community College","comprehensiveness_rating":5,"comprehensiveness_review":"This text focuses on the practical side of human relations. The textbook focuses on 13 different areas in the human relations area. There are many practical applications throughout the textbook that students may appreciate more than studying theoretical approaches to the subject matter. The students should be able to apply the concepts to not only their professional environments but also their personal life.","accuracy_rating":5,"accuracy_review":"No glaring errors and no biased content from what I can tell.","relevance_rating":5,"relevance_review":"The concepts presented in this book are relevant to many issues that we see today. The text book includes videos, cases and exercises which can be applied to real world scenarios. I teach an online course and feel that this textbook could be relevant for both in-person and online courses.","clarity_rating":5,"clarity_review":"The textbook is easy to follow and vocabulary seems to be clear and to the point. Key terms are bold throughout the text which would make it easy for students to determine what the takeaways are for the chapter and throughout the textbook. I also think that the format of the chapters will make it easy for the reader to apply the concepts to life situations.","consistency_rating":5,"consistency_review":"The book seems to be consistent throughout. As I look back through the textbook, I can easily find the terms and/or concepts that I am looking for. A student can also easily click back through a chapter or certain section of the textbook.","modularity_rating":5,"modularity_review":"I only teach this course online, but I feel that this textbook would fit well with that format as well as other formats. The introductions and explanation of key terms in the introduction at the beginning of each chapter make it easy to adjust the content to different types of delivery methods.","organization_rating":4,"organization_review":"I love the way the textbook is set up, as mentioned in several sections above, it is set up to make the textbook easy to follow as well as to determine what the key points are throughout the text. The 13 areas that the textbook focuses on don't tend to flow into the next subject very well.","interface_rating":5,"interface_review":"The interface of this textbook is simple but makes the content easy to understand. There are clear visuals throughout the content of the textbook.","grammatical_rating":5,"grammatical_review":"I did not encounter any grammatical errors throughout the text.","cultural_rating":5,"cultural_review":"This textbook is not offensive or insensitive in any way. The examples given in the textbook could be applied to any reader.","overall_rating":10,"overall_review":"The textbook is good quality for being a free source. The content is also easy to read and is formatted to make it easier to read.","created_at":"2021-05-18T15:37:57.000-05:00","updated_at":"2021-05-18T15:37:57.000-05:00"},{"id":33627,"first_name":"Marcie","last_name":"Van Note","position":"Associate Professor, MBA and MSL Programs Director","institution_name":"Mount Mercy University","comprehensiveness_rating":5,"comprehensiveness_review":"The textbook is thorough in the subjects covered.  While some of the information is dated, there are case studies that can be adapted at the beginning of each chapter to prepares the reader the opportunity to begin  thinking about the chapter material. The index is helpful, there is no glossary but the, Chapter Summary does a good job reinforcing key concepts and explaining terminology.","accuracy_rating":4,"accuracy_review":"The content was accurate for the time it was written.","relevance_rating":3,"relevance_review":"Some of the content is out of date with statistics, those statistics will be difficult to update.","clarity_rating":5,"clarity_review":"The text is clearly written with many case studies, exercises and key takeaways for beginners.   I will not be able to use the text in graduate classes, which I was hoping to be able to do.","consistency_rating":5,"consistency_review":"Terminology is consistent throughout the book.","modularity_rating":4,"modularity_review":"There are good case studies that can be assigned to help  solidify key concepts discussed.  I thought the chapters were divided in such a way that were helpful to the reader.  These sections could be easily used with other readings.","organization_rating":5,"organization_review":"The text has a good flow and builds on concepts of the previous chapters.","interface_rating":3,"interface_review":"I was not able to link to the videos suggested in the book.  Many of the resources and links to article were available.","grammatical_rating":5,"grammatical_review":"I did not find any grammatical errors.","cultural_rating":5,"cultural_review":"I did not see any issues.","overall_rating":9,"overall_review":"The book was well written with good graphics and case studies.   I hope that the book is updated, soon.","created_at":"2021-12-31T17:53:34.000-06:00","updated_at":"2021-12-31T17:53:34.000-06:00"},{"id":33640,"first_name":"Ben","last_name":"Bryan","position":"Adjunct Faculty, Social Science Department","institution_name":"Rogue Community College","comprehensiveness_rating":3,"comprehensiveness_review":"This text has 13 chapters and appears to adequately cover the subject of Human Relations in the workforce. There are no relevant content areas missing. However, there are references to material not included. Consider the below section, even though ‘White Male Bashing’ is in quotes, it is not further explained anywhere in the chapter:\r\n\r\nAnother important aspect of power and privilege is the fact that we may have privilege in one area and not another. For example, I am a Caucasian female, which certainly gives me race privilege but not gender privilege. Important to note here is that the idea of power and privilege is not about “white male bashing” but understanding our own stereotypes and systems of advantage so we can be more inclusive with our coworkers, employees, and managers.","accuracy_rating":5,"accuracy_review":"This book covers Human Relations in the workforce accurately and without error. Each section includes real-world examples, all of which accurately reflect the associated theory.","relevance_rating":5,"relevance_review":"The content in this book is completely up to date, and refreshingly, uses APA format to reference online sources, such as ‘Accessed this day/year’ which gives credibility to its contemporary nature and will be easy to update for future editions.","clarity_rating":2,"clarity_review":"Unfortunately, the prose is in this book is difficult to follow and distracting from the content. There are frequent run-on sentences and comma splices which make sentence structure awkward. In addition, the in-text citations are thorough to the point they pollute the content. A glossary or works-cited section would remedy this. As you can see, five of the eight lines of text below relate to the source of the material, but not the subject.\r\n\r\nThe original researchers of EQ, John Mayer and Peter Salovey, Mayer, J. D., Salovey, P., \u0026 Caruso, D. R. (2000). Models of emotional intelligence. In R. J. Sternberg (Ed.). Handbook of intelligence (pp. 396–420). Cambridge, England: Cambridge University Press. provided the first hint of emotional intelligence in their research, but much of the later research on emotional intelligence was done by Daniel Goleman.Goleman, Daniel. (n.d.). Emotional intelligence. Accessed February 26, 2012, http://danielgoleman.info/topics/emotional-intelligence/ According to Goleman, there are four main aspects to emotional intelligence, which we will discuss later in this section. First, why is emotional intelligence necessary for success?","consistency_rating":5,"consistency_review":"This text is consistent, both with its reference to material as well as included researchers. It doesn’t contradict itself or inadvertently provide counter-examples.","modularity_rating":5,"modularity_review":"The text is easily and readily divisible into smaller reading sections that can be assigned at different points within the course. In addition, the material in this text does not build on itself, and units could therefore be used out of order to match existing content or required course learning outcomes. Although it references itself from other chapters, it does not do so that prior review of the course is required to understand each chapter’s content. One advantage to not using a glossary or bibliography is that all source material is included in each section and therefore could be divided into very small units and used as a supplement to other courses without the entire textbook.","organization_rating":2,"organization_review":"The 13 chapters are presented with clearly differentiated subjects and themes. However, they are not organized in a clear or logical manner. There appears to be no intentional or thematic order to the material (they aren’t organized illogically). Although this supports modularity, it would be helpful if the chapters were delineated into groups, or themes. Something simple like ‘Working with yourself, working with other individuals, working with groups, working with organizations, etc.’ would address this gap.","interface_rating":5,"interface_review":"The text format and technology is relatively simple and doesn’t include a lot of non-text content, embedded media or interactive features. Therefore, the interface works perfectly and there are no concerns.","grammatical_rating":1,"grammatical_review":"The grammar, sentence structure and word choice are awkward, distracting and undermines understanding of the material. For example, the item below is listed as a learning objective for Chapter 6. The negative tense of implies the material covers work dissatisfaction, and not what makes people satisfied with their employment (which it does):\r\n\r\n‘Be able to discuss why you or others may not be satisfied at work.’ \r\n‘Be able to apply work satisfaction theories to yourself and others.’ would better capture the content in the chapter.","cultural_rating":4,"cultural_review":"The text is not culturally insensitive nor dominant majority centric. The majority of cultural references are to agency or career area culture, and not race/ethnicity/gender/socioeconomic differences. Other than the ‘Manage Diversity at Work’ chapter, the word culture is rarely included in other sections. A fascinating and engaging addition would be to include culture of working in businesses in other countries. For example, the challenges a Caucasian male would face in a Muslim agency in Dubai.","overall_rating":7,"overall_review":"Overall, I liked this book and it has a lot of potential. As is, I would include content and small sections in my existing courses. It was mentioned above, but the number of in text references is both helpful and distracting. A good application of this writing style would be a small topic area focusing on something counter-intuitive or controversial could be exported and students could easily identify the sources for further follow up.","created_at":"2022-01-02T22:00:15.000-06:00","updated_at":"2022-01-02T22:00:15.000-06:00"},{"id":35259,"first_name":"Steve","last_name":"Custer","position":"Professor","institution_name":"Oakland City University","comprehensiveness_rating":5,"comprehensiveness_review":"The Human Relations text is an excellent resource to include in HR and general business courses.  Although the date of publication is 2012 and much has changed since then, it is still quite relevant particularly following the pandemic when workplace relational skills are on the decline.  Notably, HR practitioners recognize that relationship management is an essential competency for the profession.  From the sections on perception and self-confidence at the outset, to the career development portions on the power of making strong impressions, this text offers a well-rounded guide to enable students to improve their relational expertise.","accuracy_rating":5,"accuracy_review":"After review, no accuracy errors were noted by this reader.","relevance_rating":5,"relevance_review":"This topic never goes out of style and is always both timely and necessary.","clarity_rating":5,"clarity_review":"This resource was very easy to read and understand and would be suitable for a variety of classes at multiple levels.","consistency_rating":5,"consistency_review":"This text was presented in a logical manner and was consistent throughout its contents.  For example, the ethical framework section was not only very appropriate in the chapter assigned to it.  That content was reinforced in the remainder of the book.","modularity_rating":5,"modularity_review":"Individual sections could be retrieved to resource a variety of topics in the classroom.  Whether taken as a whole or subdivided into specific content areas, the text would be an excellent tool to add to any business course toolbox.","organization_rating":5,"organization_review":"The subject matter was well organized - in every section and in its entirety.","interface_rating":5,"interface_review":"No interface issues were experienced by this reviewer on multiple occasions on a variety of devices.","grammatical_rating":5,"grammatical_review":"This reviewer did not observe any grammatical errors.","cultural_rating":5,"cultural_review":"This reviewer did not observe any cultural or insensitive material.","overall_rating":10,"overall_review":"At first glance, this reviewer wondered if this text would be as beneficial in today's climate as it might have been in the year of publication (2012).  After inspection, allow this reviewer to note that this resource is still just as relevant.  In fact, I recommend it for consideration and plan to incorporate it in future courses.","created_at":"2024-09-27T14:37:29.000-05:00","updated_at":"2024-09-27T14:37:29.000-05:00"}],"url":"https://open.umn.edu/opentextbooks/textbooks/human-relations?locale=es","updated_at":"2026-05-18T02:09:30.000-05:00"},{"id":781,"title":"Problem Solving in Teams and Groups","edition_statement":"2","volume":null,"copyright_year":2019,"ISBN10":null,"ISBN13":null,"license":"Attribution","language":"eng","accessibility_statement":null,"accessibility_features":"unknown","description":"This textbook covers content relevant to COMS342 Problem Solving in Teams and Groups at the University of Kansas.","contributors":[{"id":4988,"contribution":"Author","primary":true,"corporate":false,"title":"Ph.D.","first_name":"Cameron","middle_name":"W.","last_name":"Piercy","location":null,"background_text":"Cameron W. Piercy, Ph.D"}],"subjects":[{"id":2,"name":"Business","parent_subject_id":null,"call_number":"HF5001","visible_textbooks_count":144,"url":"https://open.umn.edu/opentextbooks/subjects/business?locale=es"},{"id":20,"name":"Human Resources","parent_subject_id":2,"call_number":"HF5549","visible_textbooks_count":13,"url":"https://open.umn.edu/opentextbooks/subjects/human-resources?locale=es"},{"id":21,"name":"Management","parent_subject_id":2,"call_number":"HD30.4","visible_textbooks_count":60,"url":"https://open.umn.edu/opentextbooks/subjects/management?locale=es"}],"publishers":[{"id":760,"url":"https://teams1.pressbooks.com/","year":null,"created_at":"2019-10-12T13:04:39.000-05:00","updated_at":"2019-10-12T13:04:39.000-05:00","name":"University of Kansas Libraries"}],"formats":[{"id":1345,"type":"Online","url":"https://opentext.ku.edu/teams/","price":{"cents":0,"currency_iso":"USD"},"isbn":null},{"id":1346,"type":"PDF","url":"https://kuscholarworks.ku.edu/bitstream/handle/1808/29447/Problem-Solving-in-Teams-and-Groups-FALL2022.pdf?sequence=9\u0026isAllowed=y","price":{"cents":0,"currency_iso":"USD"},"isbn":null}],"rating":"4","textbook_reviews_count":7,"reviews":[{"id":3260,"first_name":"Tammy","last_name":"Hall","position":"Instructor","institution_name":"ULL","comprehensiveness_rating":3,"comprehensiveness_review":"The textbook opened with a table of contents. The beginning chapter started with the difference between group (informal/formal) and team. A key distinction for students to know. The content included the five stages of group development. The book did not give enough detail  group diversity, benefits of diversity in groups, and group decision making--missing some key decision making processes (Delphi and nominal group techniques). The book did not contain a glossary or index. I was unable to find information on contemporary organizations and new types of teams--virtual teams. ","accuracy_rating":4,"accuracy_review":"The information is accurate. I did find that some information could have been fleshed out more and additional information added for example the punctuated equilibrium model for group formation was not discussed. ","relevance_rating":4,"relevance_review":"The information is broad enough to allow for additions. ","clarity_rating":5,"clarity_review":"Excellent key terms. The terms were easy to understand. ","consistency_rating":3,"consistency_review":"Some inconsistencies were evident in the book. The reader activities in the book were not evident throughout the different chapters. Some chapters had activities,  key takeaways, and/or discussions but not all chapters. ","modularity_rating":3,"modularity_review":"There were many areas of the text which were large areas of texts. ","organization_rating":4,"organization_review":"Perhaps the Groups Theory section should have proceeded the Groups \u0026 Teams in Action ","interface_rating":5,"interface_review":"The images were good. ","grammatical_rating":5,"grammatical_review":"The book did not have any grammatical errors. ","cultural_rating":3,"cultural_review":"No--I only noticed one set of children of color (picture depicting empathy) and African American male in the section discussing conformity. \r\nAs an African American woman I could not relate to many of the images in the book. ","overall_rating":8,"overall_review":"Some of the paragraphs were long and perhaps should be broken up with graphics or other images. ","created_at":"2019-11-05T16:34:16.000-06:00","updated_at":"2019-11-05T16:34:16.000-06:00"},{"id":3480,"first_name":"Melvina ","last_name":"Goodman","position":"Adjunct Faculty","institution_name":"J. Sargeant Reynolds Community College","comprehensiveness_rating":4,"comprehensiveness_review":"Thank you for developing this textbook.  I teach a group dynamics course at a community college, and was looking for a new text for my course, as well as I want to help students reduce the cost of purchasing textbooks.  With that said, I would like to offer some constructive feedback about the textbook.  Overall, the book is comprehensive as evidence that it provides good information about group work, stages of group and other things about the pros and cons of group.  \r\nIt would have been helpful if the author had included more information in the introduction section including the purpose, how the book is organized, and maybe a personal note as to the reason he decided to write the book.  That would be beneficial, because readers could decide whether or not they want to click the links of the table of contents to determine the content.","accuracy_rating":5,"accuracy_review":"The text appears to be accurate, error-free, and unbiased. ","relevance_rating":4,"relevance_review":"The content is relevant and it addresses current trends as it relates to working with teams and groups.  The information was somewhat generic, meaning, the information seemed tailored to the workplace, not necessarily for group counseling, although some of the activities are useful for teaching group counseling and group dynamics. ","clarity_rating":5,"clarity_review":"The text is written simply and clearly.  The language and terms are user-friendly.\r\n","consistency_rating":5,"consistency_review":"The psychology of groups section provided relevant information in terms of gaining an understanding of the rationale for groups and the overall role groups play in personal and professional development. It also provided good information on management and leadership styles.  \r\n","modularity_rating":5,"modularity_review":"The sections can be easily divided for class assignments.  This text provides ample activities to promote student learning and engagement.  Group dynamics is a skills-based course. Since the classroom has various types of learners, it is significant to utilize various teaching methods to convey information.  In addition to lecture and PowerPoint presentation, including icebreakers and other fun activities in the syllabus enhances the learning experience for students.  \r\n","organization_rating":4,"organization_review":"The text is organized well.  I appreciate that the author included references within each chapter, instead of at the end of the text.  Some of the chapters have a list vocabulary words, however for the sake of having information at your fingertips, it would be helpful if the author included a glossary, a name index, and a subject index.   \r\n","interface_rating":5,"interface_review":"There were no navigation issues, and all images and charts were clear.  \r\n","grammatical_rating":5,"grammatical_review":"There weren't any noticeable  grammatical errors. \r\n","cultural_rating":5,"cultural_review":"It was good to see that the author included images of various ethnic and cultural groups.  Our world is becoming increasingly diverse, and it is imperative that publications and media outlets reflect today's world regardless of personal opinions and biases.  Of course, there could be more images included throughout the book, since an image speaks volumes.  ","overall_rating":9,"overall_review":null,"created_at":"2020-01-07T14:41:28.000-06:00","updated_at":"2020-01-07T14:41:28.000-06:00"},{"id":3623,"first_name":"Karishma","last_name":"Chatterjee","position":"Assistant Professor of Instruction","institution_name":"University of Texas at Arlington","comprehensiveness_rating":4,"comprehensiveness_review":"The content covers a range of topics that are useful for a junior/upper level class about working in groups and teams.  The content can be used for potentially two different courses- one a class about working in groups and the other one about business communication in groups. \r\n\r\nThe book starts out by drawing a distinction between groups and teams, which is a useful way to start a class about problem solving in teams and groups. Certain chapters such as Chapter 18 had descriptions and images of empirical studies on conformity and obedience that would enhance student understanding of the content. \r\n\r\nHowever, there were some chapters that needed additional content. For example, chapter 2 focuses on cooperation and chapter 3 is about social comparison. A section on competition, particularly the role of communication, and its effect on teams and groups is needed. If this book is being used in Communication courses, it would be beneficial to include how group processes such as competition and cooperation are communicative in nature. Gibbs (1961) communication patterns would be helpful in identifying how communication can create defensive or supportive communication climates in teams and groups. Similarly, the role of culture is alluded without mentioning Hofstede’s cultural dimensions. \r\n","accuracy_rating":5,"accuracy_review":"Most of the claims seemed accurate. The content was error-free and unbiased. On page 308, a claim needs a citation.","relevance_rating":5,"relevance_review":"As a whole, there was literature presented that covered the history of how we study groups and what group dynamics look like in existing businesses. The text is arranged in a way that updates will be straightforward to implement.","clarity_rating":5,"clarity_review":"The chapters were easy to read. However, the title of chapter Chapter 21 “Intercultural and Plane Crashes” is incomplete. ","consistency_rating":5,"consistency_review":"The text seems to be internally consistent in terms of terminology and framework.","modularity_rating":5,"modularity_review":"The text is readily divisible into smaller reading sections that can be assigned at different points within a course. ","organization_rating":4,"organization_review":"It is useful to start the book differentiating teams from groups given that people often use the two terms interchangeably. Students will appreciate the examples of different types of teams the author provides along with the organizational charts. References were provided at the end of each chapter, which is easier to look up as compared to textbooks that have all references listed at the end.\r\n\r\nIt would be helpful for the readers if there is a justification for the layout of the book. For example, chapter 5 Shared Information Bias would fit well with Chapter 15 Judgment and Decision Making. There is no rationale for why Chapter 5 is part of section 1 (An overview section ) and not section 3 (Group and team theory).\r\n\r\n","interface_rating":3,"interface_review":"The book chapters have different citation styles. Some of the chapters seemed to be written in American Psychological Association’s (APA) style that uses in-text author citations and others are written in a different style with end notes . In section 1 most of the chapters are written in APA, while in section 2 and 3, there seems to be a mix of citations for the different chapters. The reader would have to adjust given that one can become used to reading in APA because of the first section.  ","grammatical_rating":4,"grammatical_review":"The book seems to be largely error free. There are two floating “I” on page 293","cultural_rating":5,"cultural_review":"The book is not culturally insensitive. There was some variation in pictorial representations. Study results also included women and people of different countries. ","overall_rating":9,"overall_review":null,"created_at":"2020-03-06T11:58:38.000-06:00","updated_at":"2020-03-06T11:58:38.000-06:00"},{"id":4565,"first_name":"Renee","last_name":"Owen","position":"Assistant Professor","institution_name":"Southern Oregon University","comprehensiveness_rating":5,"comprehensiveness_review":"I would be using the book for a graduate-level course in Adult Learning/Education, with a focus on leadership, particularly leading nonprofit organizations. The content is appropriate for the workplace. The content has a good broad overview of different approaches to group dynamics and could be useful at the graduate level, although probably more appropriate for undergraduate. That is to say it is comprehensive and broad, more so than drilling more in-depth into particular areas. There is no glossary or index.","accuracy_rating":5,"accuracy_review":"The book seemed accurate and up to date.","relevance_rating":5,"relevance_review":"The content is definitely up to date, with many theories that have longevity. Workplace topics are, of course, changing rapidly in today's world, so there will be a need for updates, something the author cannot control.","clarity_rating":5,"clarity_review":"I liked the writing style. This text is easy to understand. It has a nice flow.","consistency_rating":5,"consistency_review":"The book is organized with consistency that is followed throughout the book, making it easy to navigate.","modularity_rating":5,"modularity_review":"I would not personally use the whole text, so the modularity of the book is important. It is organized and presented in a manner where chapters can be single, or even sections within chapters.","organization_rating":5,"organization_review":"The organization is presented in a clear fashion, making it easy to navigate and to read.","interface_rating":4,"interface_review":"The book is mostly in APA style, but there seemed to be a mixture of citation styles in some places. The images were important. I would prefer more images (but that is personal preference). Graphics, such as charts, are clear.","grammatical_rating":5,"grammatical_review":"I am not a good proofing editor. I did not notice errors.","cultural_rating":4,"cultural_review":"There was some attention paid to cultural responsiveness but did not extend the issue as much as today's world demands. More research on racial bias and the neuroscience of racial bias could be helpful. I appreciate the multi-racial photos, but there could be more.","overall_rating":10,"overall_review":null,"created_at":"2021-01-12T13:32:34.000-06:00","updated_at":"2021-01-12T13:32:34.000-06:00"},{"id":4947,"first_name":"Eric","last_name":"Kaufman","position":"Professor","institution_name":"Virginia Tech","comprehensiveness_rating":4,"comprehensiveness_review":"The book is written in accessible language, with practical learning activities and related resources interspersed.  It was helpful to see the sample course syllabus and schedule, because it allowed me to consider similarities and differences with existing courses that may benefit from adopting this textbook.  Although the conceptual frameworks provided in the textbook are relevant for graduate students, they are sometimes presented in a way that seems more appropriate for undergraduate students.  If the book was used for a graduate-level course, I believe it may need to be supplemented with scholarly publications that highlight the related research.","accuracy_rating":4,"accuracy_review":"The content is generally accurate and unbiased.  Some of the hyperlinked embedded within the text are broken.","relevance_rating":4,"relevance_review":"The concepts are relevant for present-day application, including descriptions of many classical psychological experiments.  However, in several chapters, I was somewhat disappointed the references were not more current and reflective of recent research.","clarity_rating":4,"clarity_review":"The text is written in accessible prose, and many of the chapters contain appropriate attention to terminology.  While many images and textboxes are visually appealing, some of the figures are not as crisp as I would like them to be.","consistency_rating":1,"consistency_review":"There is much more variance between chapters than I had anticipated, making the book seem a little more like a coursepack (i.e., collection of resources) than a textbook.  The difference in structure and approach are extreme enough that I believe students would find it frustrating.  The variation may also be difficult for instructors to manage, as they consider different approaches to learning objectives, vocabulary, discussion questions, application activities, concept checks, outside resources, etc.","modularity_rating":4,"modularity_review":"The text is composed of many smaller reading sections, including Wikipedia entries.  Accordingly, it could be reorganized and realigned without losses from the shifts.  However, because most chapters are freely available elsewhere, I would be inclined to go back to those original sources (e.g., OpenStax, NOBA, and other Pressbooks), rather than relying upon this book, which may not reflect the most current version.","organization_rating":3,"organization_review":"I appreciate the organization in three macro sections.  However, I remain unclear why some chapters/sections are included and/or positioned where they are.  For example, the chapter on “Intercultural and Plane Crashes” seems random.  It would be helpful if each of the macro sections began with an overview of the contents, describing the mental model that explains the organization.","interface_rating":3,"interface_review":"The interface is generally sufficient, but it varies from one chapter to another, which can leave readers confused about what to expect with different hyperlinks or font effects.  Also, while many of the font effects are carried into the PDF version, some functionality is lost, which may cause some confusion for readers using the PDF version.","grammatical_rating":4,"grammatical_review":"The text contains few grammatical errors.","cultural_rating":4,"cultural_review":"The book contains cultural variety and sensitivity to the same level I would expect in similar textbooks.  Like most textbooks, though, there are opportunities for underrepresented populations to be better reflected in the examples and images provided.  While this varies from one chapter to another, I was pleased to see some demographic diversity in photographs included in the book.","overall_rating":7,"overall_review":"Because the book comes across more as a coursepack than a textbook, I may be inclined to create my own course rather than adopt this book.  However, it did highlight related resources that could be used for such a coursepack or adopted as an alternate option for an open textbook.","created_at":"2021-05-19T20:04:57.000-05:00","updated_at":"2021-05-19T20:04:57.000-05:00"},{"id":35126,"first_name":"Brad","last_name":"Palmertree","position":"Lecturer","institution_name":"Metropolitan State University of Denver","comprehensiveness_rating":4,"comprehensiveness_review":"For the most part, this textbook is a great guide for understanding group dynamics and managing relationships in group settings. I appreciate the learning activities (e.g. quizzes, reflection \u0026 discussion questions) throughout several chapters. A few chapters seem out of place without relevant context or additional adaptation to demonstrate relevance.","accuracy_rating":4,"accuracy_review":"The book seems accurate enough. I do question the accuracy of Wikipedia articles, however, which the text relies upon several times. I would supplement that material with other OER and/or journal articles.","relevance_rating":5,"relevance_review":"The book is mostly up-to-date. The content on \"Teaming with Machines\" is well-placed. This could be updated to include the impact of generative artificial intelligence (AI).","clarity_rating":5,"clarity_review":"The writing is clear and accessible. Most chapters have clickable text which brings up pop-up boxes with definitions of key terms.","consistency_rating":4,"consistency_review":"Most pages have consistent layout and flow. Since they come from different sources, though, some chapters are lacking learning objectives and learning activities.","modularity_rating":5,"modularity_review":"Chapters can easily be used on their own. Depending on the content, I probably wouldn't use more than one chapter at a time given the different source material.","organization_rating":3,"organization_review":"Several sections are presented in a logical, clear fashion. I would appreciate covering group theories earlier in the text (this text places group theory last). The two writing chapters, for example, seem better suited for a writing course. The chapter on \"Intercultural and Plane Crashes\" offers necessary insight but the audience is clearly meant for those in aviation. With a few chapters seemingly out-of-place, I found the difference in content to be confusing. Some additional context and/or learning objectives at the beginning of those chapters would be helpful.","interface_rating":4,"interface_review":"Most images and links work properly. However, several images are missing, particularly in the Leadership chapter.","grammatical_rating":5,"grammatical_review":"The text is well-written with very few errors.","cultural_rating":4,"cultural_review":"The text is mostly culturally-relevant. A variety of perspectives are provided; however, there is always room to grow in this area.","overall_rating":9,"overall_review":"I would use some of this book for a graduate level course on leadership in groups \u0026 teams. I might consider other parts for an undergraduate course on leadership.","created_at":"2024-06-18T19:21:17.000-05:00","updated_at":"2024-06-18T19:21:17.000-05:00"},{"id":35246,"first_name":"Steve","last_name":"Custer","position":"Professor","institution_name":"Oakland City University","comprehensiveness_rating":5,"comprehensiveness_review":"The Problem Solving in Teams and Group text is an exceptionally handy resource to consult, particularly as communication skills can always be improved for individuals, teams, and organizations.  The text is packed full of solid information, from issues ranging on how to improve the efficiency and effectiveness of meetings to areas about resolving conflicts in groups and how to foster a positive work culture.  I plan to utilize this material in several of my HR classes next term.","accuracy_rating":5,"accuracy_review":"Upon inspection, no errors were found by this reviewer.","relevance_rating":5,"relevance_review":"The issues addressed in this resource are timeless, from professional writing guidance to performance evaluation methods.  Again, these concerns are always relevant to build key competencies for success in business and organizational management.","clarity_rating":5,"clarity_review":"This text was presented in a logical manner and it was extremely easy to read and comprehend.","consistency_rating":5,"consistency_review":"There was a consistent flow of information in each section to guide readers through a thorough investigation of the contents covered.","modularity_rating":5,"modularity_review":"The content was well assembled for quick reference to support multiple course learning objectives.","organization_rating":5,"organization_review":"The table of contents was logically constructed and subdivided into three main sections: groups and teams overview, groups and teams in action, and group and team theory.  The content was available in both PDF and online formats.  There was a delay in downloading the PDF version, but that could be attributed to the WiFi connection at the time.","interface_rating":5,"interface_review":"No interface issues were experienced by this reviewer.","grammatical_rating":5,"grammatical_review":"The reviewer did not observe any grammatical errors.","cultural_rating":5,"cultural_review":"This reviewer did not notice any offensive or insensitive material upon inspection.","overall_rating":10,"overall_review":"Overall, this reviewer was very pleased with this resource and plans to incorporate it into future courses.","created_at":"2024-09-13T11:20:50.000-05:00","updated_at":"2024-09-13T11:20:50.000-05:00"}],"url":"https://open.umn.edu/opentextbooks/textbooks/problem-solving-in-teams-and-groups?locale=es","updated_at":"2026-05-18T02:09:51.000-05:00"},{"id":140,"title":"Small Business Management in the 21st Century","edition_statement":null,"volume":null,"copyright_year":2012,"ISBN10":null,"ISBN13":"9781453345566","license":"Attribution-NonCommercial-ShareAlike","language":"eng","accessibility_statement":null,"accessibility_features":"unknown","description":"Small Business Management in the 21st Century offers a unique perspective and set of capabilities for instructors. The authors designed this book with a “less can be more” approach, and by treating small business management as a practical human activity rather than as an abstract theoretical concept. The text has a format and structure that will be familiar to you if you use other books on small business management. Yet it brings a fresh perspective by incorporating three distinctive and unique themes and an important new feature (Disaster Watch) which is embedded throughout the entire text. These themes assure that students see the material in an integrated context rather than a stream of separate and distinct topics. First, the authors incorporate the use of technology and e-business as a way to gain competitive advantage over larger rivals. Technology is omnipresent in today's business world. Small business must use it to its advantage. We provide practical discussions and examples of how a small business can use these technologies without having extensive expertise or expenditures. Second, they explicitly acknowledge the constant need to examine how decisions affect cash flow by incorporating cash flow impact content in several chapters. As the life blood of all organizations, cash flow implications must be a factor in all business decision-making. Third, they recognize the need to clearly identify sources of customer value and bring that understanding to every decision. Decisions that do not add to customer value should be seriously reconsidered. Small Business Management in 21st Century boasts a new feature called Disaster Watch scenarios. Few texts cover, in any detail, some of the major hazards that small business managers face. Disaster Watch scenarios, included in most chapters, cover topics that include financing, bankers, creditors, employees, customers who don't pay, economic downturns, and marketing mistakes.","contributors":[{"id":3790,"contribution":"Author","primary":true,"corporate":false,"title":null,"first_name":"David","middle_name":null,"last_name":"Cadden","location":"Quinnipiac University","background_text":"David Cadden, Professor Emeritus, Quinnipiac University. Dr. Cadden was born in New York and received his undergraduate degree in engineering from the Brooklyn Polytechnic Institute. He received an M.S. in Management from the same institution. He attended Baruch College, which is part of the City University of New York, where he received his MBA and earned his PhD in Management Planning Systems. Dr. Cadden is the author of many journal articles, book chapters, and proceedings’ publications. For several years he ran a program at Quinnipiac University where students traveled to Nicaragua to assist local small businesses improve their operations. He teaches in the areas of operations and strategy and places special emphasis in these courses on the unique demands of small businesses. Cadden has consulted with several firms including McDonald-Douglas Aircraft and Blue Cross/Blue Shield. Prior to coming to Quinnipiac, Dr. Cadden worked for Hazeltine Corporation, Baruch College, and Fairfield University."},{"id":3791,"contribution":"Author","primary":false,"corporate":false,"title":null,"first_name":"Sandra","middle_name":"L.","last_name":"Lueder","location":"Southern Connecticut State University","background_text":"Sandra L. Lueder is an Associate Professor Emeritus, Southern Connecticut State University. She has a PhD in Marketing from the City University of New York (Baruch College), an MBA in Management and Marketing from the University of Connecticut, and a B.A. from the University of Wisconsin in Madison. She has also taught at Sacred Heart University in Fairfield, CT. Her non-education employment includes working in government, small business, and United Engineers and Constructors, a large corporation that is a division of Raytheon. Dr. Lueder has been passionate about small business for more than 25 years. As the proud daughter of a twice-entrepreneur, she has lived the life and has seen the ups and downs of small business ownership. She has taught small business management courses and has integrated the small business perspective into most of the marketing and leadership courses that she teaches. Dr. Lueder has published in the New England Journal of Entrepreneurship and The E-Business Review. She has also made many presentations at academic conferences."}],"subjects":[{"id":2,"name":"Business","parent_subject_id":null,"call_number":"HF5001","visible_textbooks_count":144,"url":"https://open.umn.edu/opentextbooks/subjects/business?locale=es"},{"id":20,"name":"Human Resources","parent_subject_id":2,"call_number":"HF5549","visible_textbooks_count":13,"url":"https://open.umn.edu/opentextbooks/subjects/human-resources?locale=es"},{"id":21,"name":"Management","parent_subject_id":2,"call_number":"HD30.4","visible_textbooks_count":60,"url":"https://open.umn.edu/opentextbooks/subjects/management?locale=es"}],"publishers":[{"id":48,"url":"http://www.saylor.org/site/textbooks/Small%20Business%20Management%20in%20the%2021st%20Century.pdf","year":null,"created_at":"2018-09-07T12:22:36.000-05:00","updated_at":"2018-09-07T12:22:36.000-05:00","name":"Saylor Foundation"}],"formats":[{"id":298,"type":"PDF","url":"http://www.saylor.org/site/textbooks/Small%20Business%20Management%20in%20the%2021st%20Century.pdf","price":{"cents":0,"currency_iso":"USD"},"isbn":null},{"id":299,"type":"Online","url":"https://saylordotorg.github.io/text_small-business-management-in-the-21st-century/","price":{"cents":0,"currency_iso":"USD"},"isbn":null}],"rating":"4","textbook_reviews_count":6,"reviews":[{"id":3872,"first_name":"Wei","last_name":"Chen","position":"Associate Professor","institution_name":"University of Mary Washington","comprehensiveness_rating":5,"comprehensiveness_review":"The book covers all traditional topics of entrepreneurship such as value creation, family business, business plan, marketing strategy, accounting, financing, and organization. I found it especially valuable today that the book also has chapters on E-business and international business, which are increasingly common venues for entrepreneurial small businesses. As a result, I think the book provides aspiring entrepreneurs with what they need to know in order to start, operate, expand, or close a business in today's world.","accuracy_rating":5,"accuracy_review":"The content seems unbiased to me. The book includes necessary topics and wisdoms in entrepreneurship that have been in practice in real businesses.","relevance_rating":4,"relevance_review":"The content is up-to-date and the ideas and knowledge will not quickly become obsolete. Every chapter begins with a case that is relatively recent. Necessary updates to the cases or replacement of them will be relatively easy to implement.","clarity_rating":5,"clarity_review":"The text is written in clear language. Business and entrepreneurship terminologies are highlighted in the text and immediately defined for easy understanding.","consistency_rating":5,"consistency_review":"I think the text is internally consistent in terms of terminology and theory framework. Concepts and methods such as breakeven analysis are repeated a few times in different chapters, which actually is good for understanding and for students to practice these methods with some repetition.","modularity_rating":5,"modularity_review":"The text is divided into easy-to-read subsections. There are always subheadings and bold-typed emphases of key terms, which made the reading easy to follow. The text summarizes some of the comparisons of key concepts into tables, which makes the content clear and easy to understand at a glance.","organization_rating":5,"organization_review":"The author organizes the topics in a logical manner that follows the natural steps when preparing for a business startup.","interface_rating":3,"interface_review":"The text is smooth to navigate in general. The only problem I encountered was that video clips on the online version do not open after I click on the links. I'm not sure if this is a problem with my computer only.","grammatical_rating":5,"grammatical_review":"I did not find grammatical errors in the text.","cultural_rating":5,"cultural_review":"I did not find the text culturally insensitive or offensive. It objectively evaluates the benefits of outsourcing and international expansion for small businesses.","overall_rating":9,"overall_review":"This is a very good cost-free open-source textbook to replace a traditional entrepreneurship textbook with for an undergraduate entrepreneurship class. It not only covers all the topics in entrepreneurship in a clear manner, but it also has great examples and exercises after each chapter. I'm going to adopt this textbook for my entrepreneurship class next semester.","created_at":"2020-05-30T18:06:48.000-05:00","updated_at":"2020-05-30T18:06:48.000-05:00"},{"id":4961,"first_name":"Shouhong","last_name":"Wang","position":"Professor","institution_name":"University of Massachusetts Dartmouth","comprehensiveness_rating":5,"comprehensiveness_review":"The book has 15 chapters and covers all important aspects of small business management which small business owners and managers must understand.  The materials are comprehensive and understandable.","accuracy_rating":5,"accuracy_review":"The contents are unbiased and correct.","relevance_rating":5,"relevance_review":"The book was published in 2012, but the concepts are still valid and relevant today.  Although some materials and references could be undated, minor revisions could be done easily to make an updated version as a textbook for small business majors at four-year colleges or universities.","clarity_rating":5,"clarity_review":"The 15 chapters provide excellent context of small business management in all major disciplines of business, including accounting, finance, human resources and organization, supply chain, information technology, and business laws.","consistency_rating":5,"consistency_review":"The book uses consistent terminology and framework.  Each chapter has clear learning objectives and 3-Thread summaries.","modularity_rating":5,"modularity_review":"The 15 chapters have excellent modules and are easy to re-organized to meeting individual instructor's needs.","organization_rating":4,"organization_review":"The organization of the book is fairly clear.  A table of contents could be included at the beginning of the book.  Sections, especially sub-sections could be numbered clearly to show the hierarchy of structure of the chapter.","interface_rating":4,"interface_review":"The layout and fonts could be improved a bit.","grammatical_rating":5,"grammatical_review":"The text is well written.","cultural_rating":5,"cultural_review":"The book is small business friendly, and fits the small business culture.","overall_rating":10,"overall_review":"1. The lists of references could be aggregated and are placed after each chapter with smaller fonts to reduce the volume of the book.\r\n2. The two chapters for Marketing could be merged into one chapter.  \r\n3. The chapter of E-Commerce and E-Business could be expanded into a chapter about IT for small business which could include e-commerce/e-business, use of social media, business analytics, decision support systems for small business.","created_at":"2021-05-22T08:20:35.000-05:00","updated_at":"2021-05-22T08:20:35.000-05:00"},{"id":33597,"first_name":"Chien-Chi","last_name":"Tseng","position":"Collegiate Associate Professor","institution_name":"Virginia Tech","comprehensiveness_rating":4,"comprehensiveness_review":"This book provides comprehensive content on small business management. I especially like the chapter contents of marketing basics, strategy, and plan. The information provided in the book is not new ( 2011 and older). I suggest the authors update the information and provide some new content of new technology-related business management strategy and development.","accuracy_rating":4,"accuracy_review":"The book has accurate content for small business management, however, some contents are for general businesses but not specifically for small management. For example, the chapter on Accounting and Cash Flow.","relevance_rating":5,"relevance_review":"Yes, the book provides relevant small business management and development content for sure.","clarity_rating":3,"clarity_review":"Overall, the text written is lucid, however, many of the video and web links in the book do not work. I strongly suggest authors update the links in this book.","consistency_rating":5,"consistency_review":"The text is internally consistent in terms of terminology and framework. I especially like the content of The Three Threads in each chapter. The three threads which summarize the implications of customer value, cash-flow, and digital technology and E-environment are very helpful for students to highlight their learning objectives.","modularity_rating":4,"modularity_review":"The arrangement of the chapters and ideas covered does have a logical flow and the text can easily be divided into smaller sections at different times within the course. The chapters could be rearranged if necessary for a class. I would suggest adding some more figures and tables for better presentation.","organization_rating":5,"organization_review":"The chapter organization and structure are clear and easy to follow.","interface_rating":3,"interface_review":"As I mentioned in the other comment sections, the authors should check and update the video and web clip linkages. More figures and charts added should be helpful for the readers.","grammatical_rating":5,"grammatical_review":"I did not notice any grammatical errors in the text.","cultural_rating":4,"cultural_review":"This book does not seem to be culturally insensitive or offensive, however, as mentioned earlier the videos and web links are somewhat dated and the points could benefit from more updated and relevant examples.","overall_rating":8,"overall_review":"After reviewing Small Business Management in the 21st Century by David Cadden and Sandra Lueder, I think the text covered all the main points of traditional small business topics and the steps of a small business, which has to consider. The book makes a great starting point for discussing all the main concepts of small business management and development strategy. Still, the authors could improve the book with newer, more relevant examples/case studies and videos and other new technology management and innovation enhanced materials.","created_at":"2021-12-29T15:10:29.000-06:00","updated_at":"2021-12-29T15:10:29.000-06:00"},{"id":33922,"first_name":"Joe","last_name":"Messer","position":"Professor of Entrepreneurship","institution_name":"Manchester University","comprehensiveness_rating":4,"comprehensiveness_review":"The book covered a lot of topics.  However it was too overwhelming, too all encompassing.  It was difficult to find a 'flow'","accuracy_rating":5,"accuracy_review":"I had no problem with any of the information I read.","relevance_rating":3,"relevance_review":"I did not like that it started out with a lot of personal comments.","clarity_rating":2,"clarity_review":"Needs more visuals","consistency_rating":3,"consistency_review":"The language of the book was consistent all the way through.","modularity_rating":3,"modularity_review":"Nothing special","organization_rating":4,"organization_review":"The book was organized well.  The chapters made sense.  There was just so much content too much of it was opinion based.","interface_rating":2,"interface_review":"There needed to be more visuals, graphs, etc.","grammatical_rating":4,"grammatical_review":"I saw no errors","cultural_rating":3,"cultural_review":"I did not notice any bias","overall_rating":7,"overall_review":"I could not find instructor material like exams, lecture notes, etc.  That would have been nice to see.","created_at":"2022-06-22T09:23:15.000-05:00","updated_at":"2022-06-22T09:23:15.000-05:00"},{"id":34228,"first_name":"Michael","last_name":"Grimshaw","position":"Lecturer/Non-Tenure Track Faculty","institution_name":"California State University, Dominguez Hills","comprehensiveness_rating":3,"comprehensiveness_review":"Even though this text is now 10 years old (2012) many of the areas and ideas for small business are still relevant for some small medium enterprises.  They are not for the current trend towards non-brick/mortar and on-line methods of doing small business although Chapter 4 is designed to address the areas of E-Business and E-Commerce that were relevant 10 years ago,  This book does not contain an index or glossary but does have a table of contents.","accuracy_rating":2,"accuracy_review":"I have used this text for several years and the accuracy and error-free aspects are in need of repair due to age.  Most of the links and references are no longer available on the internet but none the less students do learn from the discussions and basics illustrated in the writings.","relevance_rating":4,"relevance_review":"This text would be terrific if someone would take the time to update the references and links so the material presented would be better understood by the students and not be frustrating to them.  The way were overcame this to some degree was by having the students do research and locate more current links and examples to replace the ones that did not work.  My students were able to gain a good level of understanding on how small businesses are built and operated with the materials and use of supplemental information.","clarity_rating":4,"clarity_review":"My students felt that there was a minimum of extraneous information and the text even though fairly basic was easy to navigate and complete assignments related to the text.  The ability to search and locate information was helpful.","consistency_rating":4,"consistency_review":"There were not any issues we could find with consistency and most of the terminology was still relevant with some exceptions due to changes in business over the past 10 years.","modularity_rating":4,"modularity_review":"The modularity for students was through a easily navigable table of contents to drill down to the sections within the chapters by simply using the link/headings.  Cut and paste was available to take out sections that might be used for focusing and student interactions.","organization_rating":5,"organization_review":"This headings and structure were very easily understood and quite logical in helping students go from a macro view to focusing on specific topics to gain a better understand and clarity of the subject.","interface_rating":4,"interface_review":"The text was easily navigated through the ever present return to table of contents and hot links for all chapters and sub headings.  Images and charts were clear even though not very creative.  The main distraction was the links in the chapters to videos, online references, etc. were for the most part not functional or available anymore due to age.","grammatical_rating":2,"grammatical_review":"When I ran Grammarly over several sections of the text there were numerous basic issues - spelling, periods, spaces, verb forms and article usage.  Nothing that made the text unreadable.","cultural_rating":4,"cultural_review":"This was a business text and neither my students nor I detected any cultural issues.","overall_rating":7,"overall_review":"This is more of plea than comment for an update to this text or additional small business management texts be listed OER...small business is the heartbeat of business in America (and around the world) so this subject is taught in many schools and it would be terrific to have the authors update the text!","created_at":"2022-12-04T15:26:34.000-06:00","updated_at":"2022-12-04T15:26:34.000-06:00"},{"id":35448,"first_name":"LaDawn","last_name":"Pieczonka","position":"Instructor","institution_name":"Rio Salado College","comprehensiveness_rating":4,"comprehensiveness_review":"Small Business Management in the 21st century covers a good variety of topics that can be applied to how modern-day small businesses. The book covers many relevant topics like online marketing, business planning, supply chain management, and customer service. It think this book could improve in it's coverage of advanced topics and needs more specific case studies to provide a more balanced perspective.","accuracy_rating":5,"accuracy_review":"The content of this book is very well-researched and explains many of the common business theories and principles at work in today's small business environment. The examples and references come from experienced business experts, but the research relies on a limited group of people, so it lacks diversity and more international perspectives. ","relevance_rating":4,"relevance_review":"The content feels very timely and closely aligned with what's happening in the world of small businesses today. I liked the thorough coverage of online presence, marketing strategies, and customer service. There are a few other sections that could benefit from a little more relevance. Given how quickly digital marketing trends evolve, the parts focused on that topic will probably need regular updates to stay current with the ever-changing online landscape.","clarity_rating":5,"clarity_review":"The book is easy to read and does an excellent job of familiarizing readers with new terms as they come up. Its structure is easy to understand, andt the layout is straightforward, so you can easily find your way around and focus on the material without getting lost.","consistency_rating":5,"consistency_review":"The writing maintains a consistent tone and style throughout, creating a enjoyable reading experience. The business principles are clearly connected and thoughtfully build upon one another as you move through each chapter.","modularity_rating":5,"modularity_review":"The book is broken down into short, easy-to-digest chapters, which makes the material really accessible. Its format lets readers jump around and focus on the topics that interest them most, without needing to read the whole thing from start to finish. This makes it both a handy reference and a great way to dive deep into the material whenever you want.","organization_rating":5,"organization_review":"The sequence of this book makes a lot of logical sense, with each chapter building upon the previous one in a solid and easy-to-understand way. One thing that would be more helpful is that the transitions between some subjects, such as marketing, finance, and operations, would be smoother so that there is a better, more readable flow between each section.","interface_rating":5,"interface_review":"The book’s design is very user-friendly, with no noticeable issues. Navigation is straightforward, so it’s easy to jump between chapters or find specific topics of interest. Images, charts, and other visuals are clear, helping to illustrate key points without causing any confusion or distractions.","grammatical_rating":5,"grammatical_review":"The textbook did an excellent job on this front. The book was polished and free of obvious grammatical errors. This is a professional level of quality writing, which makes it easy to read.","cultural_rating":4,"cultural_review":"The book does a nice job of covering global markets and cultural differences. That said, it might have been even more helpful if it included more examples from outside Western markets. Many examples and case studies are from a Western perspective, so some readers  might not find them as relatable or useful in global markets.","overall_rating":9,"overall_review":"The textbook offers a solid foundation for students studying small business management in today's age. The content is accurate and comprehensive. I liked the design because it was user-friendly for students or professionals looking to brush up on their knowledge of small business practices.","created_at":"2025-04-19T15:04:38.000-05:00","updated_at":"2025-04-19T15:04:38.000-05:00"}],"url":"https://open.umn.edu/opentextbooks/textbooks/small-business-management-in-the-21st-century?locale=es","updated_at":"2026-05-18T02:09:30.000-05:00"}],"links":{"self":"https://open.umn.edu/opentextbooks/subjects/human-resources.json?locale=es?page=1","total_pages":2,"total_count":16,"next":"https://open.umn.edu/opentextbooks/subjects/human-resources.json?locale=es?page=2"}}