Laura Dias, Central Washington University
ISBN 13: 978-1-4533497-5-5
Publisher: Saylor Foundation
Conditions of Use
By focusing this textbook on the practical side of human relations the authors have provided a good text that can be used as a foundation for read more
By focusing this textbook on the practical side of human relations the authors have provided a good text that can be used as a foundation for beginning human relations classes. I agree with some of the other reviewers that an index or glossary would have been helpful.
I felt that a few of statements in chapter 11 (A union has two goals, to add new members and to collect dues.) create a bias, which is unfortunate. The fact that it is repeated in two places raises concerns given that the authors also point out in the chapter that at some point during their careers students may have cause to join unions. Elsewhere in the chapter the authors provide more positive statements regarding working with unions which made these statements standout all the more. The rest of the book appears to be free of any biases and to be accurate.
The book is laid out in such a way that it should be easy to update when new census date or technology for example become available. I hope that the authors plan an update soon, it would be a shame for this textbook to become outdated so quickly.
The writing was clear and easy to follow. The layout of the pages and chapters was done in such a way that helped the delivery of the material flow well. The limited use of technical terms and jargon were well explained when the jargon or technical terms were needed.
The format of this textbook flowed well, is clear and well written. The consistency in formatting between chapters makes it easy for the reader to follow.
By dividing chapters into easily identifiable units the authors were successful in trying to make a textbook on a vast subject easier to utilize. The units or sections create a great deal of instructional flexibility.
The textbook has an easy flow and is well organized. With the authors tone appearing to speak so directly to the reader the text is easy for students to follow.
As other reviewers have noted some of the tables/charts/graphs are missing, or did not open, which creates a distraction and a loss of clarity at times. This coupled with the lack of an index and/or glossary created some challenges.
I did not note any grammatical errors.
No cultural, racial or sexual offensive references were noted.
This is the first open source reference textbook I have reviewed. With the exception of the problems noted regarding not all of the graphics downloading it presents as professional and topical as traditional textbooks. I believe this textbook well suited for a entry level human relations course.
This book seems appropriately comprehensive for a Human Relations textbook related to work and a career. All of the relevant theories are covered in read more
This book seems appropriately comprehensive for a Human Relations textbook related to work and a career. All of the relevant theories are covered in a thorough manner and related well to the context of employment. There was no areas that were missing related to employment. This doesn't seem to be a gap but perhaps a direction for future versions, but... The topics are introduced as how the relate to work, but they overlap in people's personal lives. Having consistent formatted examples of how the same theory applies to people's personal lives and then spills over to their job would be helpful.
Overall the accuracy of this book was terrific and I did not notice any errors. One thing I did notice that seemed slightly biased is the section 5.1 An Ethics Framework did not address or refer to any profession specific codes of ethics which apply to any licensed position.
This book has terrific longevity. The self-reflective questions are timeless as they could apply to any career at any time. In addition the sections that provide guidance on incorporating the theories into your life would remain up to date as well. For example, section 4.4 Public Speaking Strategies discusses the "Speaker's Triangle" which will be relevant regardless of year or context.
This book is completely clear. Part of what makes this true is the consistently formatted chapters which are also clearly labeled in a manner that covers the topic of the chapter very well. The introduction explains the formatting and then each section is consistent. For example, the beginning of each chapter includes an example of how the topics relate to you as the reader while the end includes a case study on a specific individual. This makes it possible for students to know what to expect and to skip to that part if they need help with real world examples.
As mentioned above, this book is very consistent. Even during this review online, I was able to quickly find relevant information in each chapter because I knew where to look and how to access it. As is true with any online textbook, being able to click on each chapter or heading makes for consistent access.
This book has great modulatory. Having taught Human Relations in many settings (traditional, online, in seminars and using parts in psycho educational groups) this book would work well for any of those settings. This is true because of the universal introductions and easy to understand explanations of key terms and theories in the introduction or first part of each section. I may use part of this book in my Human Relations class as it is modular (my class is non business human relations).
As mentioned several times before, the structure of this text is consistent and easy to navigate. One comment is that there does not seem to be a closing for the book as a whole. In addition, there are not many sections which tie into the rest of the book. Although that contributes to the modularity, it reduces the flow.
Interface is terrific. Simple yet effective. I had no questions at all about how to find the information I wanted and I am only using it for a short time period.
Excellent. No grammatical errors nor problems with sentence structure noticed in any of my reading.
This book did a good job of making itself culturally relevant. For example in the Communicate Effectively chapter, the first cultural examples were all generic "people from different cultures would have different standards for personal space". However, this changes and in the end of the chapter the cultural differences are explained through different countries.
This book was terrific! I may ask to teach a Human Relations of Business class just because it seems to user friendly!
The textbook covers a wide variety of human relations issues and is useful not only for workplace relations but interpersonal as well. The focus of read more
The textbook covers a wide variety of human relations issues and is useful not only for workplace relations but interpersonal as well. The focus of the text is practical rather than theoretical, perfect for a beginning human relations class. Case studies are presented throughout, giving the book a relevant, real-world feel.
Content of the book is accurate and unbiased.
Content is relevant to prevailing human relations topics and could be easily updated with additional information.
Text is unambiguous and well organized. Case studies, learning objectives, key takeaways and exercises embedded in each chapter made the book clear and concise.
The framework and terminology of the text are consistent throughout.
This text is easy to read and can be divided into smaller sections to be used for assignments. The learning objectives are clear, headings and sub headings can be utilized in various settings. Questions at the end of each chapter are excellent for review.
The topics are presented in a coherent and logical manner.
Some of the boxes appeared blank but other than that I had no issues with the interface. Video links were functioning fine.
There are no grammatical errors.
The text is culturally sensitive and could be used in multicultural settings.
This textbook will be excellent as supplementary material for my ESL classes. It addresses many topics that will be useful for immigrant students in their transition to a new culture and occupational environment.
This textbook appears to cover the content area fully, especially compared to similar texts. It was awkward to not have an index or glossary (though read more
This textbook appears to cover the content area fully, especially compared to similar texts. It was awkward to not have an index or glossary (though that may be common with open source materials?) and figures did not show up correctly or load properly. I am new to open source materials, so, again, this may be typical. Regardless of the reason, those missing components do impact the overall image of the textbook a bit.
This textbook appears very accurate. I spot-checked different points and also compared several references to other textbooks and found them to be completely accurate.
Content appears very up-to-date and has a "contemporary" feel to it. The use of modules or "chunks" within the chapters should allow for easier updating when needed.
This textbook demonstrates clarity using several effective strategies. For example, the use of bold for key terms is very effective and eliminates the need for word definitions in the margins. The word choice is effective (jargon and technical terms appear to be very well explained), and the prose is easy to follow. There is a comfortable amount of "white space" on most pages, which causes the reader to not feel overwhelmed with content. Again, the lack of supporting figures is a frustration.
This textbook appears to be presented in a very consistent manner. The overall layout of the book creates a consistent flow from the first chapter through to the last using a format that is easy to follow.
The chapters are long, so the use of smaller modules represents an effective design choice! The modules are easy to read and follow, and the related questions help to reinforce the "modular" intent of this text.
The topics are presented in a very effective flow...the layout of each chapter with the consistency of personal examples, clarity of learning objectives and key takeaways, and examples of questions and activities is very sound and would work well in a face-to-face classroom or online setting. The personal tone in which the author appears to be talking directly to the reader is, I believe, especially engaging for this topic and that tone also helps with the structure and flow of the text.
The actual text appears to come through in a very clean and useful manner....unfortunately, as noted earlier, the figures are missing and that is a significant distraction (and reduces opportunity for clarity of particular topics). In regard to navigation, the lack of a glossary or at minimum an index also creates a bit of a challenge as I attempted to look particular terms up and was unable to find them without moving through the entire text.
I could find no issues with grammar in my review of this textbook.
I reviewed several specific examples and did not locate any instances of inappropriate cultural relevance or references.
This is the first open source resource that I have reviewed and it appears as professional and relevant as any traditional textbook that I have used (with the exception of the figures and index). Pending resolution of those concerns, I am anxious to use this book in my upcoming BUS 285 Human Relations in Organizations course!
The text covered all of the elements of human relations and provided contemporary and useful subject information that can be used in the real world. read more
The text covered all of the elements of human relations and provided contemporary and useful subject information that can be used in the real world.
The content appeared accurate and free of errors. The author used a broad and comprehensive list of resources.
I found the content not only relevant to current human relation issues but also providing appropriate and useful historical background information to the subjects and also incorporating contemporary case studies that reinforced the chapter topic.
The chapters were very clear and well organized. Each chapter provided the reader with a case study, learning objectives, key takeaways and exercises that tied all of the subject information together and enhanced and reinforced the chapter content. The level of diction is readable and appropriate for the chapter topics.
The flow of the textbook was very consistent and provided a clear and easy to read framework for the reader to follow.
I found the chapters to be concise and well organized and therefore, I think an instructor could easily teach chapters in the order they feel most appropriate for their respected classes.
Overall, I think the textbook is very well organized and has a natural flow of the content. The chapters are consistent and provide a clear and understandable framework for the student to follow.
I did not find any problems or interface issues. The graphics were consistent and were easy to understand.
I found no grammatical errors.
I found the text to be culturally sensitive and inclusive; using a variety of appropriate and relevant examples.
I am excited to use the textbook for the first time in my online Human Relations at Work course. I think my students will enjoy and find the textbook useful and easy to understand.
This book provides a good overview of human relations with incorporation of personal self-awareness. It does not have a comprehensive glossary, read more
This book provides a good overview of human relations with incorporation of personal self-awareness. It does not have a comprehensive glossary, however all terms and main points are outlined throughout the chapters in an organized and easy to find fashion.
The books appears to be unbiased with accurate content. All citations are provided at the end of each chapter.
Since this book focuses heavily on career and labor trends, new census data will require updates to cited information in the near future. Updating information would not seem to interfere with the main points of the text. The book incorporates updated technology and culturally relevant examples.
The text is written with concise clarity of topics. There is a lack of jargon and technical terminology used. This book provides readers with universal definitions.
The format for each chapter is consistent in the opening and closing of each chapter, which provide ease to the reader for following. The language is friendly and invites the reader into each chapter.
This text is easily and readily prepared for use with modulation.
The topics could use some rearranging. It seems to jump around relevant topics. Instructors should be advised to review chapters before assignment for better flow. The presentation of topics is not completely clear, nor is the layout presented in the beginning of the text.
The interface is clean and information is presented without distractions. Self-assessment questions are highlighted and presented at the end of each chapter.
The text contains no grammatical errors. The text uses language that is appropriate for undergraduate students.
This book does an great job at reviewing relevant contextual factors. It assist the reader to understand fundamental terminology and continues with diversity throughout the text.
I think this book would complement a career exploration course for undergraduate students.
I found this book to be appropriately comprehensive for an introductory level course on human relations, organizational behavior or or work-place read more
I found this book to be appropriately comprehensive for an introductory level course on human relations, organizational behavior or or work-place communications. In reviewing this textbook, I compared it to the textbook currently used in our PSYC 100: Human Relations in Organizations Course Description. The focus of this course is an examination of human relations in business and industry with emphasis on how people can work effectively in groups to satisfy both organizational and personal goals. Motivation, emotion and mental health, communication techniques, and coping with stress are explored. I found this book by Linda Dias to effectively cover all of the essential content and student learning outcomes we would expect in our class and then some!
The content of this textbook is accurate and generally error free. I especially liked the focus placed on Emotional Intelligence. EQ is a concept that isn't often covered well (if at all) in most org behavior of human relations classes. Dias does a nice job of infusing EQ into this book.
The content is up-to-date and covers the expected areas of human relations but does so in a way that will not make the text obsolete within a short period of time. The text is written and arranged in such a way that future updates would be relatively easy and straightforward to implement.
I found this textbook to be written at an appropriate reading level of college students and generally avoided the overuse of technical jargon. The writing style and reading level of this text would be accessible to most first year college students - especially those in a career and technical education program of study. The writing style is easily understood and accessible.
This textbook is internally consistent in terms of terminology and framework. The text is well-written and easy to understand. I also found that adequate context is provided when introducing new concepts and numerous real world examples are given.
This textbook was broken up into easily readable sections. Also, chapters are an appropriate length and are broken into reasonable lengths. It would be flexible enough to allow instructors to easily subdivided chapters into smaller reading sections – instructors could assign particular sections within a chapter if they did not wish to cover the entire chapter. For example, chapter 4 is entitled, "Communicate Effectively." This chapter then is subdivided into subsections such as "4.1 Verbal and Written Communication Strategies" and "4.2 Principles of Nonverbal Communication." Each subsection begins with clearly identified "Learning Objectives" which I have found to be particularly helpful in enabling students to focus on big picture concepts of each subsection. Further, each subsection also concludes with "Key Takeaways" which serves to summarize key concepts and content. In addition to this, each subsection ends with a section entitled "Exercises" which lists several well written and practical discussion questions and/or group or individual activities for further study - nicely done!
i found the topics to be presented in a fairly logical progression. The flow is coherent and would flexible to allow instructors to use alternative orders of chapters and sections. The organization is logical and well laid out, however so an alternative pattern of usage would not be necessary.
For the most part, I did not see any problems in this regard. I did note however that several charts, graphs, or illustrations did not render online or when I printed the pdf. Not sure if this is a glitch in my system or if this is an area to correct in the textbook.
I did not find any spelling or grammatical errors.
This textbook is inclusive and comprehensive and is written in a respectful tone.
I found this textbook to be very well written for use in a first year college human relations course or in an introduction to organizational behavior course. It is clearly written and is well organized. In particular, I believe adopters will appreciate the "Learning Objectives" and "Key Takeaways" provided in each sub-section of the text. Nicely done!
The text book appropriately and effectively covered numerous topics in regards to human relations and is suitable for a wide variety of audiences. read more
The text book appropriately and effectively covered numerous topics in regards to human relations and is suitable for a wide variety of audiences.
From my perspective, the book was accurate and unbiased, without any noticeable errors.
The content is up to date with todays society without appearing to need updated on a regular basis. If and when they are needed, the could be done without disrupting the majority of the content.
Content is clear, concise, and easy to read. The average student should easily understand any jargon or technical terminology encountered in the text.
The text is consistent throughout, with each chapter being laid out in the same manner.
The text could easily be divided into separate sections without losing valuable information. If an instructor chose to present the information in a different order than it is presented, it could be reorganized without disruption to the content or readability.
The topics are presented in a clear fashion which seems very logical when looking at the whole text. Although the table of contents/index might be better at the beginning of the book rather than the end of the first chapter, it was useful.
While most of the video links and tables were without issues, I found that some of figures and tables were unable to be viewed, even with a different device. Although some of the boxes appeared as blanks, it did not detract from the content.
The text did not have any noticeable grammatical errors.
The text was not offensive or insensitive to race or gender. It could be used for an audience that included a variety of ethnicities and backgrounds.
The variety of examples and scenarios made the text interesting and enjoyable to read. There are several types of exercises at the end of every chapter that could be utilized for different projects or individual needs. These would simplify any customization that may be needed for various settings or abilities.
As described in the preface, the textbook is a practical guide to Human Resource Management. The information covered in the textbook is similar to read more
As described in the preface, the textbook is a practical guide to Human Resource Management. The information covered in the textbook is similar to other Human Resource Management textbooks. This is the first Human Resource Management text I have reviewed that has a chapter dedicated to communication. Chapter 9 "Successful Employee Communication" was a good addition.
The author uses credible sources including the Society of Human Resource Management (SHRM), the Bureau of Labor Statistics, and the Harvard Business Review. The Fortune 500 boxes were a credible addition.
The sources that are used in the text are 2012 and prior. In some of the cases, there may be more current, relevant data available.
The text was clear and concise.
The text had a consistent layout through all fourteen chapters.
In other textbooks, learning objectives are stated in entirety at the beginning of each chapter. In this textbook, learning objectives are arranged by sections within each chapter. Using this format, makes it easier for the reader to comprehend and retain concepts.
The organization of the text was easy to follow and understand. The booked followed the processes used by Human Resources in an organization.
The text was free of interface issues. The display features enhaned and in many cases clarified information for the reader.
The only grammatical error I found was in chapter two
Chapter 3 is devoted to "Diversity and Multiculturalism". Section 3.1 defines and explains power and privilege which I have not seen included in other textbooks.
This book was a practical guide to Human Resource Management as stated by the author in the preface. I thought the examples in each chapter clarified chapter concepts and kept the text in a "real world" approach. I thought it was a great idea to break chapter objectives into sections within the chapter. The videos also aid in the clarification of chapter concepts.
The text covers all of the relevant topics in human relations as they relate to career success. Today's students will especially appreciate it's read more
The text covers all of the relevant topics in human relations as they relate to career success. Today's students will especially appreciate it's practical application focus, rather than theoretical focus. As presented, the concepts will be seen as applicable to the work setting, but the reader will quickly see their usefulness in personal relationships, too.
The content is accurate and unbiased.
While covering the relevant topics in human relations, the author keeps the content up-to-date with links to YouTube videos, exercises, and chapter-ending cases that the instructor could easily use to encourage large or small group discussions. The format of the textbook also lends itself to be useful in the online classroom.
The text is written in concise sentences, using vocabulary appropriate to the discipline, while at the same time drawing in the reader with interesting examples and even occasional humor! Today's students will appreciate that the author swiftly gets to the point, and does so with some flair! Students will also appreciate that key terms are in bold within the text, and are identified in the "key takeaways" at the end of each section within the chapter.
The textbook is consistent in its format and terminology.
Each chapter is divided into "units" that have their own learning objectives, key takeaways, exercises, and references. This allows the instructor to select parts of the textbook to use, or allows the instructor to reorganize topics if they wish.
The topics are presented in a logical order. As I consider the usual preference for teaching introductory topics first in a course, and using them to build on more complex topics, I do agree that stress management and effective communication need to be early in the textbook.
I did not find any navigation issues that would distract the reader.
The text contains no grammatical errors.
I did not find anything culturally, racially, or sexually offensive in the textbook. The examples draw from a variety of backgrounds allowing most readers to find something they can identify with.
This textbook would work well for a wide variety of curricula, both in the career and technical fields and in the liberal arts transfer programs.
The text covered all of the organizational side of human relations read more
The text covered all of the organizational side of human relations
The content is unbiased accurate and I did not see any glaring errors .
The content is relevant because it works in many of today's issues. The text looks like it can easily be updated and many of the video clips can be updated if needed.
Very clear and concise I liked the key takeaways. The vocabulary sidebar helps the student remember the technical jargon.
The text is consistent with terminology and framework. Every chapter have the same layout and end notes.
I feel the chapters can be moved easily so that the instructor can make it useful for their classroom. Each chapter has headings, learning objectives and key takeaways that can be moved without disruption.
The chapter topics are presented in a logical and clear manner. Every chapter had learning objectives content key takeaways and exercises.
I did not find any interface issues. I liked the way the sidebar on the right vocabulary words and definitions. This was consistent among the chapters.
I did not spot any grammatical errors.
The booked seemed inclusive for race,gender and sexuality. It did not talk down to The reader.
I was impressed that the chapters had summaries and case studies and the ins and outs were quite helpful.
Table of Contents
- Chapter 1: What Is Human Relations?
- Chapter 2: Achieve Personal Success
- Chapter 3: Manage Your Stress
- Chapter 4: Communicate Effectively
- Chapter 5: Be Ethical at Work
- Chapter 6: Understand Your Motivations
- Chapter 7: Work Effectively in Groups
- Chapter 8: Make Good Decisions
- Chapter 9: Handle Conflict and Negotiation
- Chapter 10: Manage Diversity at Work
- Chapter 11: Work with Labor Unions
- Chapter 12: Be a Leader
- Chapter 13: Manage Your Career
About the Book
Human Relations by Laura Portolese-Dias addresses all of the critical topics to obtain career success as they relate to professional relationships.
Knowing how to get along with others, resolve workplace conflict, manage relationships, communicate well, and make good decisions are all critical skills all students need to succeed in career and in life.
Human Relations is not an organizational behavior; rather, it provides a good baseline of issues students will deal with in their careers on a day-to-day basis. It is also not a professional communications, business English, or professionalism textbook, as its focus is much broader — on general career success and how to effectively maneuver in the workplace.
From communication challenges to focusing on one’s own emotional intelligence, the examples throughout Human Relations will help students understand the importance of the human side in their career.
This book’s easy-to-understand language and tone is written to convey practical information in an engaging way. Every chapter opens with a realistic example which introduces a concept to be explained in detail later. Each chapter contains relevant examples, YouTube videos, figures, learning objectives, key takeaways, exercises, and a chapter-ending case that offer different ways to promote learning. Many of the end-of-section exercises offer self-assessment quizzes, so students may engage in self-understanding and development.
About the Contributors
Laura Portolese Dias holds a master of business administration from City University and a doctorate of business administration from Argosy University. Laura teaches at Central Washington University in the Department of Information Technology and Administrative Management, part of the College of Education and Professional Studies.
Before beginning her teaching career, Laura worked for several organizations in management and operations. She’s also an entrepreneur who has performed consulting work for companies such as Microsoft. She is the author of Human Resource Management with Flat World Knowledge and two other textbooks with McGraw-Hill.
Personally, Laura does lots of hiking and backpacking with her two dogs and husband, Alain. They reside in Peshastin, Washington, a small eight-hundred-person town in the Central Cascades of Washington State. When Laura isn’t in Peshastin, she travels extensively, usually wherever there is good scuba diving!